SolarWinds Server and Application Monitor Reviews

We use the product for application and server monitoring. We use it to get information on web services, databases, and other applications we need to maintain.

SolarWinds is a very good solution. Features like monitoring and infrastructure dependency mapping are valuable to us. Infrastructure dependency mapping gives us a view of the networks connected with the applications and processes.

The product needs to reduce its price.

I have been using the solution for six years.

I rate the stability an eight and a half out of ten.

I rate the scalability an eight and a half out of ten. Around seven employees are using the product in our organization. Our customers are enterprise businesses.

The support is very, very good. In case there's any problem, we can contact support.

Positive

The initial setup is very easy. I rate the ease of setup a ten out of ten.

Deployment can take one to two weeks, depending on the customer’s requirements. We give customization documents to the customer and ask them questions about how they want to deploy and use the solution. Then, we request the customer for documents about the server and CPUs to deploy the solution. Before deploying the solution, we also confirm the features they want to install on the server.

I rate the pricing an eight out of ten. There are no additional costs associated with the solution.

I am using the version that was released before the latest version. The solution can be put on-premise or on the cloud. The product is set up for a lot of things. The product can be used depending on our area of interest, be it network, server, or application. Overall, I rate the product a nine out of ten.

We use the solution as a central monitoring tool. We use it to monitor every transaction that has a relation to the organization’s infrastructure.

The tool’s report feature created issues for us. We needed to gain skills to use that feature. The tool’s customization is not easy since you have to reconfigure the whole system.

I have been working with the solution for five years. We upgraded to the latest version a month ago.

I would rate the tool’s stability an eight out of ten. The tool is more or less stable. We encountered stability issues when there were too many sites or devices to monitor.

The solution is scalable and you can add more devices. My company has 20 users for the solution.

I am happy to work with the technical support team. They are extremely good.

Positive

I have used AvantGard before. AvantGard’s pricing and reporting features are its advantages.

The solution’s deployment is more or less easy. SolarWinds provides a step-by-step procedure for the tool’s installation.

The solution is overpriced in terms of application management.

I would rate the solution a seven out of ten. This product is good as a server-side monitoring tool.

We are using it for the monitoring of servers and applications. Currently, we are using version 2020.2.5.

Monitoring of processes and services is the most valuable feature. It is not necessarily just the server alone in terms of the CPU or the memory. We can go in-depth into services and processes.

Reporting is the only thing with which we currently have challenges. They have this in two ways. There is the report writer, which is the backend, and we also have web reports, which are on the console. So, they have removed the report writer for the backend reports, and we are making use of the web console, but most of the users are not finding it very interesting to use the frontend reports.

I would like them to bring back the report writer. That's the key area within it to improve on the reporting. If they can bring back the report writer, then most users will actually be comfortable. I have some customers who are trying to export their report to an Excel format, but it is not possible because they said any report that has been done from the web console cannot be exported to Excel, but most of the customers need to export their reports to Excel. That's one area they need to work on.

It has been close to six years now.

It is really stable. We're making use of a polling engine. When the customer site is experiencing some slowness of the console or the server, they'll know that they have overutilized the resources. So, we'll try to give them recommendations on what to do to make it better.

Its scalability is pretty good. There are a lot of users using SolarWinds. They are mostly financial institutions. We are trying to bring in more people to make use of the product. So, we try to do a comparison to what they have presently and how we can optimize for them.

It was pretty much straightforward. Anybody who doesn't understand the basics of SQL can make use of the backend, but you need to have a little bit of experience with SQL before you can use the frontend for the reports.

The deployment takes up to an hour. Normally, the installation part will take around 45 minutes to complete. When it comes to the configuration part, it takes time depending on the devices you want to onboard to SolarWinds.

I am a consultant, so I did the deployment. Its deployment and maintenance can be done by one person.

Its licensing is on a yearly basis. It is just the standard price, but it can vary depending on the current rate of the dollar.

I would rate it a nine out of 10 so that they improve on the report.

The initial setup was relatively easy.

We didn't go into very much depth, as in application monitoring and services monitoring, but I believe it can do both.

The stability, flexibility, and ease of use could be improved. The performance, integration, and pricing could be better as well.

We used it for about four years. It's a cloud solution.

The stability needs to be improved.

The initial setup is relatively easy. Because it's a cloud solution, we didn't have to install anything. All we had to do was put on the devices we wanted to monitor.

We had a yearly license, and the pricing could be improved.

We looked into Zabbix and decided to switch to it.

I would not recommend SolarWinds Server and Application Monitor and would rate it at six on a scale from one to ten.

The solution is used more or less for the servers for the network including monitoring the logs and all of those tasks.

The solution has good alerts. Notifications are sent via email to technicians. You can filter the kinds of alerts you want to receive as well. It's excellent.

The initial setup is pretty straightforward.

In terms of the dashboards on offer, they should work to improve them. The types of dashboards that you get in terms of the graphs on offer aren't ideal right now.

The pricing of the solution should be adjusted.

We've been using the solution for two years now.

The solution has been working quite well. We haven't seen any problems so far. There aren't bugs or glitches. It doesn't crash or freeze. The product has good stability.

We haven't seen any restrictions on scaling. If a company needs to scale with this solution, they can do so.

We have yet to contact technical support. Most of the time the troubleshooting is done online, and therefore we haven't had the necessity to go through them yet. This is due to the fact that the department is not at that big of a scale yet, and therefore we've just set it up and started using it. We haven't found the need to contact technical support yet.

The solution isn't complex to set up. It's pretty straightforward.

The deployment takes about a week. It doesn't take too long.

We have one person, more or less, that's handling the solution and can handle maintenance as required. 

The cost should be a bit less. It's high right now, or higher than it should be.

We're just a customer. We don't have a business relationship with the company.

We're using the latest version of the solution.

For small, small businesses, this solution will be good. However, if you want to go more complex, I would advise you to potentially explore other options.

So far, I would rate the solution at an eight on a scale from one to ten. We are still exploring its capabilities. It's still pretty new to us. 

It's good at monitoring system-specific things like ports, services. 

It lacks a user experience for measuring things like the end-to-end time for which a user waits for a specific response in the system. 

In the application layer, it has some very basic stuff. You have to build your own with manuscripts and things like that. 

I have been using this solution for a few years. We installed it on a customer site when we first got the contract. We haven't done any upgrades.

It is very stable.

It is scalable. We have set up a lot of things, like 300 VMs and 10 to 15 different monitors. So, we are talking about a small number of monitors and a lot of VMs. It's kind of a big one.

I am not sure. I'm not the person who tries to troubleshoot it. I don't think we needed much support. Only once there was a corruption in some kind of database, and a colleague of mine asked about how to solve it. Otherwise, we didn't need any technical support from them.

Price can always be lower. It is neither on the expensive side nor on the cheap side. We have worked with them for a lot of years, so we get a discount due to the size of the installation. 

A customer is trying to move some of the VMs to Azure. It is the latest trend, and people are moving from on-premises VMs to cloud-based VMs.

Azure Monitor seems to be more powerful on the log analytics and the application level side, but it is less powerful on the systems side, for example, listening port or service.

It's a decent solution for on-premises servers.

I would rate SolarWinds Server and Application Monitor an eight out of ten. It needs application-level monitoring and performance output. 

We are solution providers and this is one of the monitoring solutions that we implement for our customers.

SAM has altered the way monitoring is being looked at - from just being able to monitor CPU, Mem, Disk and network utilization levels we have moved to the next levels of finding out process related issues, service related issues and specific application related issues to identify root cause of performance issues.

The most valuable feature is application monitoring. Already 1200 application monitoring templates exist with the Solarwinds SAM monitoring and the AppInsights for IIS, SQL, Exchange & AD. 

I am looking for more application insight-based widgets with the service. They currently have them for IIS, SQL, Exchange, and Active Directory.

I would like to see additional application support for non-Windows servers. This would give us more flexibility in terms of monitoring customer applications.

I have been working with the SolarWinds Server and Application Monitor for about five years.

I would rate this solution a nine out of ten.

We are a distributor and solution provider, and this is one of the products that we implement for our clients. It is used for monitoring the performance of applications and infrastructure.

The most valuable feature is the Access Rights Manager.

It is a very powerful tool for database administration and management.

The support for Active Directory is good.

Support for the IBM Mainframe is needed.

I have been working with SolarWinds Server and Application Monitor for two years.

This is a stable product.

It is absolutely scalable. We have worked on projects of different sizes for companies operating on local, national, and international levels. The smaller deployments include perhaps 10 network devices, 20 servers, and two network storage devices. We have done several medium-sized deployments with between 100 and 500 servers, including two data centers. 

The technical support is nothing special. The service is available on a 24/7 basis, which is good enough for my market.

I have worked with similar solutions including Zabbix, HPE Performance Manager, and Microsoft System Center Manager. I have good opinions of HPE and SolarWinds.

This solution is simple to deploy. I do not need more than two or three hours to complete it.

I spend perhaps 30 minutes customizing it, making technical changes for the customer's environment and infrastructure. This can be done once we have all of the information that we need concerning the IT processes.

I like the pricing for this SolarWinds product.

There are several tools included in this solution including AppStack (Application Stack Management), PerfStack (Performance Analysis), and NetPath (Network Path Analysis).

This is an open platform so if there is something that it does not support then you can write your own scripts. You have the ability to include metrics from different systems, which is very good.

In summary, I like this product and I recommend it. SolarWinds is one of the best products on the market and if they eventually support the IBM Mainframe then it will be perfect.

I would rate this solution a nine out of ten.