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Technical Writer at PlomX
Real User
Flexible and has a straightforward setup and responsive technical support, but it's more costly than other solutions
Pros and Cons
  • "I found flexibility most valuable in the SAP Cloud Platform. It's a simple tool that's good even for first-time users."
  • "I want to see better pricing from the SAP Cloud Platform in the future. I also want more security and scalability from it."

What is our primary use case?

My customers use the SAP Cloud Platform. I write about SAP and certifications. 

SAP Cloud Platform is primarily used for the scalability and security of applications.

What is most valuable?

I found flexibility most valuable in the SAP Cloud Platform because you can run applications flexibly on SAP or Microsoft Azure. I also like the scalability of the SAP Cloud Platform and that it's comparable to Microsoft Azure.

What needs improvement?

The pricing for the SAP Cloud Platform has room for improvement because it's higher than the pricing for other applications.

I found AWS more scalable than the SAP Cloud Platform.

I want to see better pricing from the SAP Cloud Platform in the future. I also want more security and scalability from it.

For how long have I used the solution?

My familiarity with the SAP Cloud Platform spans five to six months.

Buyer's Guide
SAP Cloud Platform
August 2025
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What do I think about the stability of the solution?

SAP Cloud Platform is not so stable, so it's a six out of ten.

What do I think about the scalability of the solution?

SAP Cloud Platform is a scalable solution. I'm rating its scalability as seven out of ten.

How are customer service and support?

My customer needed help from the SAP Cloud Platform technical support team, and the team responded quickly and was helpful.

How was the initial setup?

Setting up the SAP Cloud Platform was straightforward. The process only took three to four hours, so it wasn't long.

What about the implementation team?

My customers implemented the SAP Cloud Platform and didn't need consultants or implementers.

What's my experience with pricing, setup cost, and licensing?

SAP Cloud Platform costs $2 to $5 per hour, while I found other platforms way more affordable. You have to pay per use, though that's fine because that means the cost is flexible.

Which other solutions did I evaluate?

I evaluated AWS, but I found the SAP Cloud Platform easier to integrate and implement, while AWS was more scalable, flexible, and affordable.

What other advice do I have?

I recommend the SAP Cloud Platform for medium-sized businesses.

In my customer's business, forty to fifty people use the solution.

Two administrators handle the maintenance of the SAP Cloud Platform.

My advice for people planning to use the SAP Cloud Platform for the first time is to go for it, as it's a simple tool. SAP is good for first-timers.

My rating for the SAP Cloud Platform is seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Shylaraj AK - PeerSpot reviewer
Senior Architect at a construction company with 10,001+ employees
Real User
Easy to maintain, great features, and helpful support
Pros and Cons
  • "It’s easy to maintain, as everything is handled by SAP."
  • "The current pricing model is credit-based. We would like to have more information about the usage of the existing applications."

What is our primary use case?

We are using the solution for our mobile services mainly, and we have a full SAP Integration Suite.

How has it helped my organization?

SAP Cloud Platform has got a lot of new developments and innovative capabilities. Earlier, we used to have development with limited tools on-premise. After SAP Cloud Platform, which is currently known as SAP Business Technology Platform, it has got a different indication. For example, the analytics are on the cloud and it has got development interfaces. It has got intelligent technologies in different areas. We use all these innovative capabilities which SAP provides, and we develop our system and our applications based on that.

What is most valuable?

Technical support is helpful. We are in contact with them often.

The solution is stable.

It’s easy to maintain, as everything is handled by SAP.

The scalability is good.

We’re happy with all of the features on offer.

What needs improvement?

The current pricing model is credit-based. We would like to have more information about the usage of the existing applications. That could improve.

Recently, SAP has introduced login, more of a free trial where you can trial and error, so you can try something without paying any subscriptions, so that's good. So similar, more applications can be hosted on free trial so that people can try them first, and then if they like it, then they can go for it.

For how long have I used the solution?

I’ve been using the solution for three years.

What do I think about the stability of the solution?

The performance is pretty good and it's also stable. We don't have any downtime.

What do I think about the scalability of the solution?

It's completely managed by SAP, so you don't have to worry about the scalability part. You can just deploy your subaccounts and SAP would be managing the infrastructure and all the storage, networking, and everything. We will be able to just deploy applications and manage without having to worry about sizing.

Currently, we have around 30 users using it for development integration and different purposes. They are actually working on it. On the other side, the user point of it is around a thousand plus users on the application side.

Slowly, there are more and more products being introduced in the SAP Business Technology Platform, that's the Cloud Platform. We have a lot of systems running on-premise as well, and here is where you have the possibility to increase usage. Sometimes your on-premise systems will come to the end of life. You don't have to upgrade those systems which are running on-premise. Instead, you can migrate your application to the SAP Cloud Platform and start using the solutions which are provided by SAP. From that point of view, you don't have to do any system administration. You don't have to do any hardware maintenance. It will be completely managed basically. From our side, slowly the usage would be increased, for sure.

How are customer service and support?

We are a premier partner and have a premium account for SAP. We do have biweekly calls with the SAP account managers and SAP to promote the product, as and when needed. For example, currently, we have a lot of applications are running on the SAP data center. It's called Neo data center and SAP is slowly reducing the usage of the SAP data center SAP is encouraging to move to the multi-cloud. It's called Cloud Foundry, the Cloud Foundry open-source platform where you can do the developments in all the different hyperscalers. SAP is helping us to do the migration from the Neo platform, that is the SAP data center, to the Cloud Foundry data center.

Which solution did I use previously and why did I switch?

We had all the systems running on-premise. However, when the SAP Cloud Platform was introduced, then we started using the native solutions and native applications provided by SAP. You have the possibility to connect the backend systems which are running on-premise using SAP cloud connector. This is the kind of usage, that we started with when using the SAP Cloud Platform for the first time and we have been pretty happy.

How was the initial setup?

The initial setup is pretty straightforward and SAP has got a lot of YouTube videos where they explain how to configure different applications or subaccounts and how to integrate with the backend systems. With a lot of SAP-provided YouTube videos, it’s easy.

We have slowly started deployment. W haven't gone for a big bang approach. Also, we have started using the Business Technology Platform, the SAP cloud applications. We have developed some small applications. Once we are quite familiar with it, then we will migrate the SAP applications from the cloud. We’re going nice and slow.

There is no maintenance needed on our side. It's completely managed by SAP and the deployment of the applications is pretty fast. You have a different environment where you do the development and your production, so you will use the subaccount server. You can do the developments in the development subaccount, then you can transport them to the production subaccount. It's super easy.

What about the implementation team?

We have a service provider. We use a third-party service and we have a native team who is supporting this application. We have an in-house team as well. At the same time, we have gotten pretty good help from SAP’s side.

What's my experience with pricing, setup cost, and licensing?

I don't have the details about pricing. It's been managed by a different contract team. We have only the user-based information, and the technical information. The cost part is managed by a different team.

It's a subscription. You just subscribe to whatever services you want and you get certain credits upfront. For example, when you get a first-time account, and if you choose the SAP Cloud Platform, then SAP would be providing certain credits. That credit would be reduced based on your usage. At the end of the month, you will come to know how much credit is left for you, then you can just increase or start using

Which other solutions did I evaluate?

We did not look at other options. Currently, we have a lot of dependency on the SAP product as we have 25 different SAP products running.

What other advice do I have?

SAP Cloud Platform is an online platform, so it's getting updated all the time. There is no particular version. We have a multi-cloud provider. In the SAP Cloud Platform, you can choose different hyperscalers according to your requirements. We have a few subaccounts running in SAP data centers and a few subaccounts running in Azure.

SAP has got a new program called RISE with SAP. For the RISE with SAP program, it's everything in a single contract with SAP. You don't have to have a different contract for different products. SAP would be hosting the infrastructure and you have the possibility to choose the hyperscalers. You can choose which hyperscaler you want to run your systems and the RISE with SAP program includes SAPs Cloud Platform. With that program, SAP is encouraging new greenfield implementations and for us, more customers. Also, they have plans for integrating with bigger customers as well. They have different options for this RISE with the SAP program. So that would be really nice if any new organization needs pitching into or trying to get in with the SAP Cloud Platform. RISE with SAP is the first thing that they have to go with. SAP will come and they'll cover all the information, whatever is needed.

I’d rate the solution nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partners
PeerSpot user
Buyer's Guide
SAP Cloud Platform
August 2025
Learn what your peers think about SAP Cloud Platform. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
867,370 professionals have used our research since 2012.
AhmedHaridy - PeerSpot reviewer
Managing Director at Emkan
Real User
Top 5Leaderboard
Comes with good intelligent services and local features but deployment is difficult
Pros and Cons
  • "The solution is scalable."
  • "SAP Cloud Platform's installation is not straightforward. You need a person with knowledge to handle it."

What needs improvement?

SAP Cloud Platform's installation is not straightforward. You need a person with knowledge to handle it. 

What do I think about the stability of the solution?

The solution is scalable. 

What do I think about the scalability of the solution?

SAP Cloud Platform is stable. 

How was the initial setup?

The tool's deployment depends on the number of installation points and takes one to two months to complete. 

What's my experience with pricing, setup cost, and licensing?

SAP provides good discounts. 

What other advice do I have?

I rate the product a ten out of ten. It has very good intelligent service and local features. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Senior Technical Manager at a tech services company with 10,001+ employees
Real User
An interactive dashboard that comes in handy when developing complex interfaces
Pros and Cons
  • "The solution is very useful and interactive with a dashboard for viewing other interfaces."
  • "It would be helpful to have additional samples for SoapUI that include interface methodologies and templates."

What is our primary use case?

Our company uses the solution to monitor interfaces in our pipeline such as e-Invoice for India. 

What is most valuable?

The solution is very useful and interactive with a dashboard for viewing other interfaces. I use SAP and interact or use many protocols with other software such as Ariba, SoapUI, WebDAV, and web services. 

Sample packages are very helpful when starting development.

What needs improvement?

It would be helpful to have additional samples for SoapUI that include interface methodologies and templates.

New developers might have some difficulty with the platform. 

For how long have I used the solution?

I have been using the solution for three years. 

What do I think about the stability of the solution?

The solution is very stable and reliable. Interruptions from a third party or our server are easily identified.

What do I think about the scalability of the solution?

The solution is scalable and we have no issues interacting with our own software or any other interface files. 

How are customer service and support?

I have not used technical support. 

Which solution did I use previously and why did I switch?

I used XI/PI, XI/PA, and CPI which are middleware. CPI was an upgrade for XI/PI. 

How was the initial setup?

The setup is of medium complexity and takes a few days to two weeks.  

What about the implementation team?

For implementation, we used a hybrid package provided by SAP where we developed one side and used iFlow for the other side.

What other advice do I have?

The solution works well for use cases that are not complex.

If a use case is complex, you have to split development into many parts. The dashboard comes in handy for developing complex interfaces. 

I rate the solution a nine out of ten. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Associate Director- People Analytics at NielsenIQ
Real User
Easy to use, low-maintenance, and expandable
Pros and Cons
  • "The maintenance part can be outsourced easily."
  • "In person, when the development happens, we were told that it's flexible and customizable. However, sometimes, it's challenging to customize."

What is our primary use case?

We are using SAP Cloud for analytics progress and for planning and other reporting purposes. We also use the cloud for one of the SuccessFactors.

What is most valuable?

It's an easy tool. We don't have to have an in-house maintenance kind of thing. The maintenance part can be outsourced easily. It's expandable based on the requirements and easy to expand as needed. We don't have to maintain all the infrastructure either.

What needs improvement?

In person, when the development happens, we were told that it's flexible and customizable. However, sometimes, it's challenging to customize. Maybe this is how the feature works. That's the only thing I have noticed that’s a problem for us.

When we try to implement it, we realized that "Hey, this feature is not working or is not here.” We thought some were basic features. However, if you don't see the features you were expecting, you get disappointed. Some features are still under development even though we've been told they are available. When we implemented it, we realized they were still not there.

For how long have I used the solution?

I’ve been using the solution for seven or eight years.

What do I think about the stability of the solution?

I can vouch for the stability. It’s reliable. the performance is good. there are no bugs or glitches and it doesn’t crash or freeze.

What do I think about the scalability of the solution?

The solution scales well. It’s easy to expand.

It's easily scalable when we need to expand or increase the capacity. You don't have to worry too much about having a lot of infrastructures. This is beneficial. On a scale of one to ten, I’d rate scaling at a nine.

We have about 700 users on the solution. The whole company is on the solution.

How are customer service and support?

My technical team is talking to SAP directly. However, I haven't seen any escalation for quite some time. It's pretty good support in general.

How was the initial setup?

The initial setup is straightforward and not overly complex.

We only need a small team to maintain the solution.

What's my experience with pricing, setup cost, and licensing?

I’m not sure how much the solution costs overall.

What other advice do I have?

We have a partnership with SAP.

We are using the most recent version of the solution.

My advice would be for people to know their business case. SAP, not necessarily all the time, is suitable based on the scale. It's good for a medium and a large company one day.

I’d rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chief Executive Officer at Asis
Real User
Easy to use with a fast deployment and straightforward setup
Pros and Cons
  • "The solution can scale."
  • "While it was good for a small entity, it was not ideal for a large enterprise."

What is our primary use case?

The team was using it internally as a sort-of demo. It was collecting the results instead of the customer doing it himself. 

They came in the beginning and said it's easy to implement. The solution was good for both very little or lots of development.

What is most valuable?

The ease of use and the fast deployment times were what the team really liked about the product.

The setup was straightforward. 

The solution can scale.

It's very stable.

What needs improvement?

While it was good for a small entity, it was not ideal for a large enterprise. 

I don't recall dealing with a lack of features. 

For how long have I used the solution?

I used the solution for about a year.

What do I think about the stability of the solution?

The stability was good. There were no bugs or glitches and it didn't crash or freeze. 

What do I think about the scalability of the solution?

The solution can scale. That's not an issue.

We had ten users on the product.

For us, we used it as a test environment and did not use the solution extensively.

How are customer service and support?

We were only demoing the product and therefore did not really use technical support.

Which solution did I use previously and why did I switch?

The team was also familiar with Oracle Cloud Platform.

How was the initial setup?

The solution was easy to set up. It wasn't overly complex or difficult. I'd rate it at a five out of five in terms of ease of setup. It was very simple. 

It took us about two weeks to get everything up and running. We were able to do a demo with the customer as well.

We had two users for the deployment and had maybe three or four people handling any maintenance requirements. 

What about the implementation team?

We handled the entire implementation in-house. We did not need any assistance from any outside consultants or integrators. 

What was our ROI?

It is possible to get an ROI if you use this solution.

What's my experience with pricing, setup cost, and licensing?

I'm not sure what the licensing costs were. However, it wasn't overly expensive. I'd rate it 3.5 out of five in terms of affordability.

Which other solutions did I evaluate?

I'm not sure if other options were looked at.

What other advice do I have?

We weren't really a customer or a partner. We were testing the product.

I was not the person directly using the solution. It was used a year ago in my company. I was collecting the opinions from the team who's using such a thing against other computation options like Oracle or DataMix.

For security purposes, we used the on-premises deployment. 

My advice to anyone who is doing such a thing right now is not to listen to the old reputation of SAP in terms of complexity and difficulty in deployment. We fast-tracked. We didn't use many resources. We didn't have the complexity. In my opinion, they should try it at least for a testing period. SAP is famous for one thing, which didn't change, which is its stability. 

I'd rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1873146 - PeerSpot reviewer
Process Integration Tech Lead at a manufacturing company with 10,001+ employees
Real User
Excellent technical support, user-friendly, and easy to set up
Pros and Cons
  • "It’s great that we have the entire suite of SAP at our fingertips."
  • "I can’t speak to features that may be missing."

What is our primary use case?

We primarily use the solution for integration purposes.

How has it helped my organization?

It has facilitated integration with SAP and other products.

What is most valuable?

I’m not sure what the most valuable feature is for my team. It works.

It’s great that we have the entire suite of SAP at our fingertips.

The initial setup is straightforward.

It integrates well with our other SAP solutions.

It’s very easy to use.

What needs improvement?

I can’t speak to features that may be missing.

For how long have I used the solution?

I’ve been using the solution for around 10 years. I’ve used this solution in the past 12 months.

What do I think about the stability of the solution?

It is very stable. There are no bugs or glitches and it doesn’t crash or freeze. It’s reliable. It performs well.

What do I think about the scalability of the solution?

Scalability is not a problem. We have around 100 users and they are all integrators.

It’s extensively being used in the company.

How are customer service and support?

Technical support has been excellent.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not previously use a different solution.

How was the initial setup?

The initial setup is not overly complex or difficult. It’s simple and straightforward.

I’d rate the ease of setup at a four out of five.

The deployment itself was so long ago. I'm not the product owner of that infrastructure. I don't have details with me in regards to how long it took or what steps were involved.

I’m not sure how many staff members we need for maintenance.

What about the implementation team?

We handled the implementation in-house with our own team. We didn’t need the help of consultants or integrators.

What was our ROI?

We get a good ROI. I’d rate it as four out of five.

What's my experience with pricing, setup cost, and licensing?

I don’t have any details in regard to pricing.

Which other solutions did I evaluate?

We did evaluate other options. For example, as I recall, we looked into Oracle as an option. I don’t recall if there were others. It was a long time ago. We chose SAP as it integrated well with our other SAP solutions.

What other advice do I have?

SAP is one of our vendors. We have a workshop with them. Then we have direct communication with them.

I manage a team. I don't use it directly. I manage a team that uses it. I’m not sure what version we are on. However, it is always the latest version or the previous version of the product.

I’d rate the solution nine out of ten. It’s very easy to use and integrate, especially with other SAP solutions.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Andres_Giraldo - PeerSpot reviewer
Solution Architect at a tech company with 10,001+ employees
Real User
Useful ANA replications, easy to set up, and offers an ROI
Pros and Cons
  • "The HANA replications are very useful."
  • "When I started looking at the client's IT architecture, I started by doing a study of their services, DVM, data volume, and management services. According to the results, they could be a lot better at this."

What is our primary use case?

The main purpose is migration. Right now, clients are migrating from hosting services in a private cloud to SAP services in the cloud.

We just sell the service to clients. I understand the architecture and I’m able to propose an architecture to clients.

How has it helped my organization?

We have a client that had an AIX and we’ve put in a proposal to migrate those services to Linux with a cyber database. We will use GCP migration tools to do that.

What is most valuable?

The HANA replications are very useful.

What needs improvement?

When I started looking at the client's IT architecture, I started by doing a study of their services, DVM, data volume, and management services. According to the results, they could be a lot better at this.

We’d like the product to be like a web service and allow us to download an application on the computer to operate the systems.

For how long have I used the solution?

I’ve used the solution since 1998. It’s been a long while. I’ve used it in the past 12 months.

What do I think about the scalability of the solution?

The solution is easy to scale. We have clients that have from 500 all the way up to 4,000 users. The majority are ERP users. The majority of the clients we work with use SAP as their core business solution. They increase the use depending on their business needs.

Which solution did I use previously and why did I switch?

We previously only used solutions that were deployed in-house. In terms of corporate solutions, I’ve only mainly dealt with SAP.

How was the initial setup?

The initial setup was pretty simple. I’d rate it four out of five in terms of ease of deployment. It’s very user-friendly, which makes it straightforward.

I don’t directly work on the implementation. I work in presales developing the architecture.

How many people you need to deploy and maintain the solution depends on the landscape. It varies.

What about the implementation team?

An integrator handled the initial setup.

What was our ROI?

We have seen an ROI. I’d rate it at a four out of five in terms of the return a user can expect.

What's my experience with pricing, setup cost, and licensing?

The prices are very similar from solution to solution. Microsoft Dynamics, however, is cheaper than SAP or Oracle. While SAP is expensive, it is a very good product.

Which other solutions did I evaluate?

We did look at Oracle e-Business Suite. I know a bit about it, however, my knowledge is not that deep.

What other advice do I have?

I’m a cloud architect. I’m in pre-sales. My company is a partner with SAP.

I’d advise potential users to use the most standard version of SAP services and to use older S/4 HANA services.

SAP solutions are pretty good as long as they are standard solutions and do not have a lot of data.

We’re using the latest version of the solution. I don’t know the exact version number.

We use private, public, and hybrid clouds. I work with various clouds, including AWS, Azure, and IBM.

I’d rate the solution an eight out of ten. It fulfills our client’s business needs.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free SAP Cloud Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
Buyer's Guide
Download our free SAP Cloud Platform Report and get advice and tips from experienced pros sharing their opinions.