SAP Cloud Platform Reviews

We primarily use the solution for ERP purposes. We cover finance, research and development, program management, and HR.

At the moment the most valuable aspects of the solution are the project management and finance features. 

The CPS is very good.

It's suitable for various sizes of companies. I have used it with big companies and with small ones as well. 

The BI design is simple compared to other SAP products.

For our organization, the price is the main downside. They should work to reduce the cost. This specifically affects small companies who would like to use it.

The solution should work to simplify its offering to make it more consumable for users, especially new users.

The solution requires more flexibility overall.

I understand that in the future, they will be offering open source ERP, which will be quite useful.

I have been using SAP for 25 years now.

The stability is quite good. There are always bugs and issues to resolve, but in terms of impacting the business, I haven't noticed much.

We have about 300 people using the solution currently. Starting from where we did, at 100 users, all the way up to 300 users, we haven't scaled much. If a company scales up to 5,000 I don't know what will happen. We haven't tried to make that jump.

The BI design is used every day. The cloud platform is used for the special developments we have, so we use it often as well.

We've been in touch with technical support. They are pretty good. I'd rate them 3.5 out of five. They aren't perfect, and could be improved, but overall they are okay.

We have previously used different solutions. We've used Microsoft products where they create more capabilities more frequently, and we've used Google's platform. Google is similar to SAP in that it's more scalable and easy to consume. We've also used Oracle, which is very similar.

In comparison to other SAP offerings, the solution is quite simple. There is no technical installation so you just consume it readily. However, the business configuration can take up to a year depending on a company's complexity. In our case, it took seven months.

In terms of maintenance, the work is done by SAP, so it's a real low-maintenance solution for clients. For the responsibilities that the customer has to perform on their side, however, they might need one person. 

There were many teams involved in the implementation, including program management services and SAP partners. We didn't completely handle the installation ourselves.

We're SAP customers.

We're using the latest version of the solution.

I'd advise other companies to do an assessment with their internal employees or internal functional heads before jumping into any solution. It shouldn't be just one person doing the assessment. They should all do it together and select the product collectively.

I'd rate the solution eight out of ten.

Our company uses the solution to monitor interfaces in our pipeline such as e-Invoice for India. 

The solution is very useful and interactive with a dashboard for viewing other interfaces. I use SAP and interact or use many protocols with other software such as Ariba, SoapUI, WebDAV, and web services. 

Sample packages are very helpful when starting development.

It would be helpful to have additional samples for SoapUI that include interface methodologies and templates.

New developers might have some difficulty with the platform. 

I have been using the solution for three years. 

The solution is very stable and reliable. Interruptions from a third party or our server are easily identified.

The solution is scalable and we have no issues interacting with our own software or any other interface files. 

I have not used technical support. 

I used XI/PI, XI/PA, and CPI which are middleware. CPI was an upgrade for XI/PI. 

The setup is of medium complexity and takes a few days to two weeks.  

For implementation, we used a hybrid package provided by SAP where we developed one side and used iFlow for the other side.

The solution works well for use cases that are not complex.

If a use case is complex, you have to split development into many parts. The dashboard comes in handy for developing complex interfaces. 

I rate the solution a nine out of ten. 

The main purpose is migration. Right now, clients are migrating from hosting services in a private cloud to SAP services in the cloud.

We just sell the service to clients. I understand the architecture and I’m able to propose an architecture to clients.

We have a client that had an AIX and we’ve put in a proposal to migrate those services to Linux with a cyber database. We will use GCP migration tools to do that.

The HANA replications are very useful.

When I started looking at the client's IT architecture, I started by doing a study of their services, DVM, data volume, and management services. According to the results, they could be a lot better at this.

We’d like the product to be like a web service and allow us to download an application on the computer to operate the systems.

I’ve used the solution since 1998. It’s been a long while. I’ve used it in the past 12 months.

The solution is easy to scale. We have clients that have from 500 all the way up to 4,000 users. The majority are ERP users. The majority of the clients we work with use SAP as their core business solution. They increase the use depending on their business needs.

We previously only used solutions that were deployed in-house. In terms of corporate solutions, I’ve only mainly dealt with SAP.

The initial setup was pretty simple. I’d rate it four out of five in terms of ease of deployment. It’s very user-friendly, which makes it straightforward.

I don’t directly work on the implementation. I work in presales developing the architecture.

How many people you need to deploy and maintain the solution depends on the landscape. It varies.

An integrator handled the initial setup.

We have seen an ROI. I’d rate it at a four out of five in terms of the return a user can expect.

The prices are very similar from solution to solution. Microsoft Dynamics, however, is cheaper than SAP or Oracle. While SAP is expensive, it is a very good product.

We did look at Oracle e-Business Suite. I know a bit about it, however, my knowledge is not that deep.

I’m a cloud architect. I’m in pre-sales. My company is a partner with SAP.

I’d advise potential users to use the most standard version of SAP services and to use older S/4 HANA services.

SAP solutions are pretty good as long as they are standard solutions and do not have a lot of data.

We’re using the latest version of the solution. I don’t know the exact version number.

We use private, public, and hybrid clouds. I work with various clouds, including AWS, Azure, and IBM.

I’d rate the solution an eight out of ten. It fulfills our client’s business needs.

I am working for a consultancy company. We have this application that we are designing which needs services to get our ERP (Enterprise Resource Planning) data transferred to our data services on the cloud. When we collect some data from applications, we can see information like what kind of applications people are using so we are aware. Then we can inform the managers so that they know and can take action. That is one part we have working.  

We also have some simple list-based applications so users can get lists of orders for today, or tasks for today, or tasks for a selected week. Also it is like a task list. We let users create some list of obligations where you can say something is confirmed done. Then that information gets posted back to the ERP for tracking.  

The most valuable feature of this product is the scalability inherent in it because it resides on the cloud.  

This product needs a lot of improvement and should be simplified. It is really clumsy. You need a lot of connections running just to get it working. Even though it is a private cloud, we need a lot of connection speed and resources. I would have preferred something on-premises which would have been very simple. But that is our use case: programming and hosting it on our web solution. And that is all.  

I would personally like to see a lot of examples of how to do things with the solution. This is a scalar platform and they are providing some solutions. There are some applications available that you can activate from cloud connectors, et cetera. That is good. But I need to see examples of what some use cases are and I need to be able to build some applications. It is not just about how can I utilize this platform, but there should be step-by-steps. For example, in step one, I need all my connections in place. Well, I also need to know also what kind of connections. Second, I need to know what my data should be. Third, I want to know how I can use a simple auditor. These can be very simple examples for different features. It would be helpful.  

If you go to some other platform tool sites, they are loaded with examples and templates, et cetera. I think that part of the presentation of this solution is missing here. It is as if they are saying that even from the start I had to know everything about how the product works before I ever used it. That is frustrating at times. Instead, it is always like a game of trial and error to see if something is working or not. That is time-consuming and very frustrating.   

I have been using SAP Cloud Platform for over now one-and-a-half years now.  

My impression of the stability is that it is not good. Almost every month there is something new and that makes us nervous about delivery. If our applications are running fine and something critical changes, we may need to make changes to fix our solution and then test it and deploy it. Maybe doing updates once a year would be fine. But I think the changes are too frequent and this makes it a very difficult platform to develop on.  

The scalability of the product is fine. Scalability is one of the benefits that we have in using the product.  

I do not know exactly how many people are using the solution in our organization, but we have a little over 20 users with some four to five admin roles. So there are about 30 users in total.  

I would say that the technical support is okay. I was using it because we had some questions for our testing. Someone is always there in the office, so it is easy to contact them. Or we can create a ticket and it will go to our contact person. It is not certain that we get an immediate response which is common in any technology. Overall, the service is not bad.  

I was a consultant working with encryption. My part in that consulting team was working with SAP and since the beginning, I was working with S/4HANA. Right from early 2016, I have been working on mobile applications. I was working on mobile earlier on, but it is not the same these days.  

The initial setup is complex. I do not know exactly how long it took to deploy because it was done by a different team. It took at least a month. It is available, but actually getting the product to work as expected could take months. That is too long.  

The rates are client-specific because they are negotiated. The actual rates may be classified, even for me.  

The advice I would give to people considering this solution is that there are a lot of open platforms and tools available. SAP, in particular, is very expensive unless you have an enterprise organization that can afford to use it. Otherwise, it is really very expensive. Personally, I am trying out and testing open source tools like Ionic. Some of those tools are really fantastic, I think. Ionic, for example, has all the features. You have to have proper security in place, but I think that can be managed. But I would recommend that users try out these open source platforms and tools.  

On a scale from one to ten where one is the worst and ten is the best, I would rate this product for enterprises as about a six. 

Our primary use case is to support our SAP integrated business planning solution, called IBP. It's a cloud-based solution that we have in our private cloud for SAP. It will push and pull the data from the IBP to our on-premises ERP and analytics systems.

One of the best features of this solution is that it is web-based and you can log in and work on it from anywhere.

This solution can connect to multiple sources including Oracle, ODBC, OLD-DB and most of the cloud systems. 

I would like to see more and better support for data transformations. A transformation is able to change data from one format to another format. In the current solution, pivoting data or dealing with multiple levels of transformation is not supported. Those options are missing.

We have been using this solution for seven or eight months.

The stability is very good. Whatever we have is stable.

There are no issues with scalability and we can scale as we like. This solution is only used by my team and we have two to three people using it.

We are definitely planning to increase usage because our company is moving everything to the new architecture for SAP cloud-based solutions. 

We have used technical support for this solution several times and it is very nice. They come back with responses immediately and the cloud platform management with them is very nice as well. The upgrades are smooth and we have them every three months. They don't have any issues after the upgrades, and whenever issues do arise, they respond properly.

We used BODS as we moved to SAP IBP we were forced to move to CPI/DS.

The initial setup is very simple because everything is there in the public cloud and all you need to have is one small agent installed on your local system. This took us one or two days.

The total deployment was longer because we have a lot of data flows in and out from the integrated system. This took us at most between four and five months to complete.

We used consultants to assist us with the deployment. We had to migrate to SAP and the consultants were very good. It went live, on time, and the quality was very good.

We didn't have another choice as it is mandatory with SAP IBP.

This solution is updated automatically every three months.

My advice for anybody who is migrating from BODS to Cda is to ensure that whatever was done in BODS is capable of working in Cda. There are a lot of transformations missing. The simple ones are there but the complex ones are not possible. So, people should be very careful to make sure that they can achieve everything. We were able to do almost everything. We did have some issues initially, but our consultants are good.

This is a good solution but I would say that it is still premature. They are still adding features.

I would rate this solution a seven out of ten.

The primary use is to provide the product for use to our clients.  

We do not have enough experience with the wider range of this product to evaluate this at this time. There is too much we have yet to explore.  

Because we have been mostly testing the product and still have limited production implementation experience with it over the past six months, we have not been so heavily involved with Cloud Platform Integration because we mostly continue to use other solutions for current business projects. For that reason, we may not have a complete view of the product as to what needs to be included or improved. However, I am aware that one area that needs to be improved still is business tools integration. Another is the area of product data inserts.  

It is a young product and we have been exploring it for the past six months.  

I feel that the technical support is really good. For example, I experienced one situation with the Cloud Platform Integration where the production system went down completely. It was a critical situation for the business and they were losing financial transactions. I registered a support ticket to SAP immediately when I knew of the problem, and SAP restored their system very quickly. They were done within one or two hours, they had fixed that critical issue, and they had the client up and running again.  

Their reaction to the critical issue is typical of SAP support. When they know it is a critical situation, they are able to focus on the issues and get them resolved quickly. It was two years ago when I faced that situation and obviously it was for a client using a different SAP product. But I expect that SAP technical support is as good as it was two years ago or better. In the Cloud environment, where they are really focusing now, there should technically almost never be an issue of this sort. According to the market trend, we are all moving into the cloud environment and in order to do that most of the businesses are using cloud integration platforms.  

Because SAP is really focusing on the Cloud, they are enhancing the product offerings, they have a good technical staff and technical capabilities. They will continue to work to support the products. In that way, I feel the support for their products will remain quite reliable.  

We used and continue to use this and other products in this category. Before this Cloud Platform, there was another Cloud from Dell called Boomi. I worked with that product for a while — long enough to gain experience. Over the past two years, while waiting for the SAP product to be released, I worked mostly with HANA Cloud Integration which had a lot of the necessary features available already. Later I saw Cloud Platform Integration from SAP would become available. Because I have been working with SAP products for many years, I expected that this would be a better product for me and that I would really like it just because it is from SAP.  

Because the Cloud Platform Integration product has enough of the necessary business features available, I hope now that it will be used more widely and that it will really start growing in the market in the very near future. If it will do more functionally and sell to more users, the company will have more interest to develop it further and focus on it.  

I'm not sure about the exact pricing because I do not really deal with pricing information directly. But it is my understanding and my experience that SAP's pricing is usually high compared to the competition. But this is also justified because they hold their products and services to quite high standards. If clients want quality, the pricing is always costly.  

It is not really a competing product, but I have been using S/4 by HANA AIF (Application Integration Framework) for eight months or nine months. Mostly, I am dealing with a certain product integration process registration on HANA Cloud. I will be using Cloud Platform Integration along S/4 by HANA on the AIF Cloud. Not the pure S/4HANA, but only get into the AIF, Application Integration Framework.  

The SAP Cloud Platform Integration is a really good pathway to integrate with the cloud. SAP started with the HANA Cloud Integration and then they changed that and now call it is Cloud Platform Integration. It is doing really well with its presence in the market.  

But they are really still developing this product. It does not really have 100% of the necessary features available to properly service business clients. Even without that, the product seems to be competitive and is helping people a lot according to the market response.  

SAP has improved their cloud offerings a lot in the last two years, but I am only using this infrequently because I'm still in the process of discovery and integration. I use HANA Cloud Integration. Now I'm just starting to look into the Cloud Platform Integration because I am focused on the same integration area.  

SAP is quite a good company with good quality products. I am confident this product is really good for the customers' business in order to integrate their businesses in the Cloud environment. I recommend this product to anyone. This is a good Cloud platform and I already recommended it for many of my colleagues or customers who want to use integration in their businesses. SAP Cloud is a good product and the company has good business practices as well.  

On a scale of one to ten where one is the worst and ten is the best, I can give the SAP Cloud Platform product eight-out-of-ten. It may really be a seven right now compared to other more mature products. I'm not very sure about this.  

I am not rating it higher because we still need to gain more experience with the product before we know more exactly where it stands. When I am sure I know the features better, I might give it nine or even a ten.  

But for a ten, they will have to make a lot of improvements. For example, a month ago we had a knowledge-sharing opportunity with SAP for my whole company about the Cloud Platform Integration. We got training from SAP about the platform and at the time we discussed possible improvements for the product. I think still they have a considerable number of things that need to be improved from the product side. But for sure they are going the extra mile to help educate users about the products and I am confident in SAP and I recommend SAP products.  

We use it for data transformation and uploading data within the SAP ecosystem.

This solution has helped develop and deploy custom applications. For B2B processes, we can use ADA Transit and all our MCX transactions, reducing time, increasing operational efficiency, and streamlining the business. In all these aspects, I feel like SAP APIs help.

Moreover, within SAP, we can use platform encryption to encrypt any files we send outside.

The entire SAP ecosystem is a valuable feature. It provides access to SAP S/4HANA, ACG systems, and their Fiori launchpad, making it easy to navigate between them. This makes the enterprise very accessible.

I've observed a few bugs in SAP. One recent bug I found in Content Modifier is that when using a predefined header to call the current date, it prints the previous date. These are small bugs I found.

I only have about four months of experience. I graduated in August 2023.

We have over a hundred end users using this solution in our company. 

SAP has its own internal ecosystem, so tools from SAP were likely the preferred choice.

I would rate my experience with the initial setup as moderate. It's not easy, but it's not complex either.

Someone in the company deployed it.

Overall, I would rate the solution an eight out of ten.

We are partners and customers of SAP. I'm a company director. 

The best feature of this product is its integration with all SAP versions. I also like the Integration Suite, with CPI being its stable component. We use Workflow Engine and CPI as our two basic components. The platform also moved to a subscription model which was a major breakthrough. On the technical side, SAP provides guides and detailed documentation.

For some of our customers, the product is too costly to purchase all the components or services. The logging aspect is difficult, the errors are there but there's no analysis. It would be helpful to have that. We sometimes get the standard text error but without any indication of where to look for it which means that an error takes longer to resolve. 

I've been using this solution for three years. 

Stability has improved over time and it is now quite stable. Previously only the services were available, now we have the platform as service, which is progress.

Scalability is good and seamless. 

SAP has improved greatly in terms of technical support. Based on input from various companies, including us, they have acted on our feedback and they've made some changes. 

Positive

The initial setup is easy, at least for a technical team. For general customers it's not that easy.

The licensing model has changed and is now based on usage and number of calls. New customers can evaluate their potential cost by the calculation sheet provided by SAP. It helps to understand what the cost is likely to be because price can vary widely depending on your use case. 

I rate this solution seven out of 10.