SAP Cloud Platform Reviews

We are not using SAP, however, we will provide SAP implementation and operation services.

There are various use cases. You take the common processes, finance, supply chain, procurement, then some kind of your HR, and processes like asset maintenance. It can be used there. When it comes to an individual industry like manufacturing, logistics, or the sales processes areas, in the current versions of SAP, those use cases are a little bit more open-ended for the larger customers.

The solution has a lot of great features. It's great to use for procurement processes and cash management tasks - including bank communication.

Consolidation and group reporting are helpful.

The initial setup was straightforward.

The solution can scale well.

In the planning area, IBP is there, however, with IBP still, there are a lot of customizations we need to do. There are integration areas we need to improve, and IBP processes also. IBP is a little bit of a closed process.

If you see the SAP product span, there are so many cloud versions. It is good as an add-on, or to plug in all of them. If that was possible, to plug them all together, that would be good. When it comes to giving a license BOM, there is so much confusion about that. For example, why there are so many items added to that? They could simplify it a bit, or create one cloud product instead of three or four different licenses. They can eliminate more than 20% or 30% of the BOM component, which currently SAP is doing as a separate line item.

Reporting is confusing. There are three or four areas. One is the 4HANA SAP, then BPC reporting. It's too much. The customers do not have that much knowledge in order to choose for themselves the best way to approach reports and so they are getting confused. At least in the near future, they have to start standardizing the way S4 is standardized now. 

When they innovate too fast, they end up confusing their customers.

I've been working on the solution for the last 13 years. 

While the stability is good, when there is no proper data modeling, when that happens, it can be unstable. 

The solution is very scalable. 

We've been happy with technical support.

Positive

The initial setup is pretty simple. The time it takes to deploy depends on the client and the environment, however. 

You need customer buy-in and for them to earn the system a bit as well. Many don't want to change right away. Many are working with legacy systems. For a medium to small setup it shouldn't take more than six or seven months to deploy fully. 

The amount of people you will need for deployment and maintenance also varies. If a company is into manufacturing, logistics, sales, service, finance, HR, supply chain, planning, asset maintenance - if they have all the processes - then it will need around 15 different people. Not all of them will be required for hte full six months, however, you'll need someone from each area involved at some point. 

We are implementors. We implement SAP on behalf of customers.

Their enterprise management has standard pricing. This means whatever you use, the cost will be, almost more or less the same, however, there are other components where it depends on the volumes of your business. The licensing model for each application is different, not all of them follow the same model.

We are the gold partners with SAP.

I'm an enterprise architect.

I'd recommend the solution to others. It works across various departments.

I would rate the solution eight out of ten.

We are currently implementing POCs for our client using this solution.

Our primary use case involves fetching data that has been entered into the dashboard and updating it in our database. We also are fetching data entered into SuccessFactors and updating the ECC accordingly.

The current deployment is on a private cloud, which hosts our own database and ECC systems. The second POC was to connect to the public cloud for Twitter, Salesforce, and SuccessFactors data.

This solution has provided the means for our connectivity. The endpoint URL on the ETFs that we were using is on the public cloud. The problem is that the public cloud API could not access our private cloud, so we created a cloud connector. This allows our clients to use the public cloud to consume our services, which are established on the private cloud.

The most valuable feature of this solution is the content modifier. These are the mapping features that allow us to create cloud connectors. The content modifier also allows us to perform data conversions, encryption, and decryption within the cloud.

We also use mapping transformation and message transformation. The mapping transformation allows us to connect our on-premise ECC to the cloud system.

We would like the ability to create our own flexible data type, directly in the system. This is functionality that is available in the older, on-premises version, but not available on the cloud platform. Our current workaround is to create the definition and import those features. If this functionality were available directly then it would be a big plus because as it is now, it requires a lot of effort.

Better connectivity to on-premise systems would help us to support older systems that are migrating to the cloud. This would give us more confidence in telling clients with old legacy systems that SAP has the capability to handle their landscape.

I believe that this solution is stable. We have not faced any issues, and apart from that, SAP will release updates to fix bugs and add new features on a quarterly basis. They're continuously updating the cloud system. Stability and security are not things that we are worried about.

This solution is scalable.

I have not had the chance to directly connect to the technical team for the cloud system. However, I have interacted with SAP for on-premise issues and notes. They have their own SLA and they're very good at it. I always get good support from the SAP team.

Based on my experience, I believe support will be good for the cloud system, as well. 

Prior to using the cloud platform, I had used the on-premise SAP integration solution for almost five years. I have also used other solutions to integrate with SuccessFactors.

The initial setup of this solution is straightforward. The only thing to make sure of is access. A few tasks, such as creating a server account and creating a database connection, are necessary but straightforward to do. It does not require an expert, as long as the authorization is given.

Once the initial setup is complete, the deployment to the cloud is very fast. In a few seconds, we can deploy this service and start posting.

The number of people required to deploy and maintain this solution depends on the landscape and the number of interfaces. In the case of our client, where we have thirteen or fourteen interfaces, two people are sufficient. This could change based on the criticality and time that we are allowed.

We have deployed this solution to two tenants. One is a training tenant, and another is a client tenant. The latter is where we are doing the POCs, and we have a dedicated team that has all of the authorizations.

For the training tenant, we have performed all of the activity. I have access to the SAP Cloud Cockpit, where we can create our own subtenants and you can use SAP Neo to create our Java services. Normally, however, we don't perform these types of tasks in real-time. They are done in the send-off systems.

Licensing costs for this solution are based on the number of users and the bandwidth.

SAP is more expensive than other solutions, but they have total prepackaged content for ERP. They have a vast module, and a good hold on the complete ERP. It's not cheaper, but I believe that it is the best in the market in terms of ERP. 

When you are using an on-premises version, you need to spend money on the dedicated infrastructure, licensing costs, maintenance, support, etc. In a cloud system, SAP Cloud Platform provides a solution where the licensing costs are based on the number of users and the bandwidth. You don't have to spend time and money on infrastructure or maintenance. The best part about using the cloud solution is that if there is any kind of memory issue in your production system then you can immediately extend your memory at the time.

For an enterprise that has the proper integration within their ERP systems, I definitely recommend this solution. If the majority of their business is on cloud systems then I suggest SAP Cloud. However, if most of the business is on-premises then they may not want to go with the cloud version. There are many issues with connecting a VPN between the cloud and an on-premises system. So, it depends on the landscape. Overall, I would definitely recommend going with a cloud system.

The biggest lesson that I have learned from using this solution is that SAP has been able to save us a great deal of time. They know about businesses and provided us with most of the business scenarios. Suppose, for example, that I need to do an implementation for a client. They provide solutions that I simply have to import to provide the client with an efficient system, and can then be customized based on their requirement. It saves a great deal of development effort.

This is a good solution, but I would like to see more flexibility to connect to the on-premises systems. There are older systems that are being moved from on-premises to cloud, but they have years of data and sometimes there are problems. Supporting these systems is difficult, and better connectivity would help us perform better support.

I would rate this solution an eight out of ten.

Our primary use case is for the interface.

The features I found most valuable are the integration options.

The areas I think this solution should improve are monitoring and adapting.

In the next release, I'd like to see features like alerting.

I have been using this solution for about two or three years.

My impression is that this solution has good stability. I would rate it an eight, on a scale from one to 10, with one being the worst and 10 being the best.

My impression is that this solution's scalability options are quite good. There are currently two people using this solution in our company.

I would say that the initial setup process was not straightforward and was not complex, but rather something in between. I would say that this process took around one month. The issue with the setup is that in the beginning, it was difficult to understand and learn how every dependent works with other products and sub-products.

We're paying I believe $30,000 per year for the SAP Cloud Platform.

Overall, I would rate this product an eight, on a scale from one to 10, with one being the worst and 10 being the best.

We use the product for process integration, data integration, etc.

The product provides native integration to enterprise resource planning software. It becomes easier for customers to leverage the product instead of developing or writing integration from the beginning.

The product needs improvement for serverless native integrations. They should opt for serverless features as all the customers worldwide choose cloud-based products.

We have been using SAP Cloud Platform Integration for 20 years.

The product is very stable. I rate its stability a ten out of ten.

We have enterprise businesses as our customers for SAP Cloud Platform Integration. The product is highly scalable. I rate its scalability a nine out of ten.

The initial setup is simple enough. I rate the process an eight or nine out of ten.

SAP Cloud Platform Integration is an expensive product. I rate its pricing an eight out of ten.

I recommend SAP Cloud Platform Integration to others and rate it a seven out of ten.

We primarily use Cloud Platform for marketing and promotions campaigns, AI, and database integration.

I'd like to see more local integration.

I've been using SAP Cloud Platform for two years.

Cloud Platform's stability is great.

SAP technical support is excellent.

We have a yearly license.

I rate SAP Cloud Platform nine out of 10. 

SAP Cloud platform is primarily used as an overall cloud solution for enterprise.

SAP Cloud Platform's most valuable features are its exhaustiveness, scalability with minimum maintenance, and functionality.

The addition of more industry use cases would be an improvement. SAP could also try to make it more open-source, which would encourage community growth among developers, product owners, and the support team.

I've been working with SAP Cloud Platform for over three years.

SAP Cloud Platform is stable.

SAP's technical support sometimes takes longer to respond.

Neutral

The initial setup was pretty easy.

SAP Cloud Platform offers a good ROI for large enterprises.

SAP offers yearly, subscription-based, and pay-as-you-use licensing.

I'd give SAP Cloud Platform a rating of eight out of ten.

I'm an integration architect, so I'm involved in implementations.

The pre-delivered content from the SAP cloud platform is definitely a strength. They are doing it, but it's still not a fully mature solution yet. So it's good for some business cases, but not for all of them.

The main problem is that there aren't any easy migrations from SAP PO to SAP CPI, so from process orchestration to cloud platform integration. The connectivity requirements, not only with the SAP environment but also with third party systems, are not fully fulfilled. The re-uses of the know-how from the process orchestration can be used but aren't fully used.

I have been using this solution for five years.

Technical support is good.

The setup of subclasses for integration is very easy. It's the cloud version, so they give you a username and password and it's done.

I was the consultant.

I would rate this solution 7 out of 10. 

I think it has room for improvement. They are doing it, but it's still not a fully mature solution yet. It's good for some business cases but not all of them.

The use case of this product varies according to the customer's needs, but we generally implement it when a customer is looking for a complete SaaS-based model without the need for infrastructure. It saves them from having to take care of any facilities including a data center, redundancy layers, and administration. We are resellers and I'm a service architect. 

The dashboard gives pretty good clarity of what's happening and what needs to be done.

SAP offers very little flexibility in its licensing structure. That said, most of our customers are okay with the price points and we have closed about 50 mid-sized customers with SAP Cloud Platform.

The solution is stable. 

This is an SaaS based model, so scalability is fine. 

The initial setup is straightforward. In terms of maintenance, we operate on a model of shared services so there is no set number of people involved. It changes depending on the need. 

Licensing costs are reasonable and based on the space you're purchasing. There is an annual license fee. 

There are several companies with products in this area and each one has its own unique structure and features, so it's difficult to compare them. It's a matter of choosing the one best suited to your needs.

I rate this solution eight out of 10.