SAP Cloud Platform Reviews

I use the solution in my company for mostly integrations and some portal development.

The most valuable feature of the solution is its interface.

The product's price is an area of concern where improvements are required.

The solution's technical support's ability to respond to calls and resolve queries are areas where improvements are required.

I have been using SAP Cloud Platform for five years. My company operates as a solution provider. My company uses it extensively to provide solutions for our customers.

My company serves the needs of enterprise-sized companies where the product is used.

Medium-sized businesses can also use the product, but they need to see what they need and how they plan to integrate it.

I rate the technical support a seven to eight out of ten.

Neutral

I have experience with SAP Cloud Platform and Microsoft Azure.

If you have people who know how to deploy the product, then it is not at all complex.

The number of days required to deploy the product depends on the part of the solution our company provides.

The product's pricing varies and depends on the customers' needs.

I like SAP Cloud Platform over Microsoft Azure since the former is more well-integrated into our company's environment. Microsoft Azure does have its share of benefits, but it does not align with the space where I work. SAP is a bit faster in our company's environment.

Speaking about a project where SAP Cloud Platform was crucial and used extensively, I would say that in our company, most of our development involved integrating into SAP's business systems.

Speaking about whether the tool is useful for data analysis, I know that most of the tools are used for integration between systems, but we have also written some applications for users to connect to and work with the system.

My company is investigating the AI services offered by the product since it is a fairly new technology on an SAP platform. My company has used the AI part for some of our own research work and to build project reports.

The product improved our company's business operations since we got value out of it.

In terms of time to market, the product has undergone quite a lot of development, and I feel that it is constantly improving. In general, SAP Cloud Platform has a fairly decent time to market.

I rate the tool an eight out of ten.

We are using SAP Cloud Platform analytics, building applications, and integrations.

The solution has the ability for fast development that has been helpful for our organization.

The most valuable features of the SAP Cloud Platform are the extensions and integrations. Additionally, there are a lot of AI-based microservices.

The price of the solution could improve.

I have been using the SAP Cloud Platform for approximately 10 years.

The solution is highly stable.

I rate the stability of the SAP Cloud Platform a ten out of ten.

Many users are using the solution daily. It is scalable.

I rate the scalability of the SAP Cloud Platform a ten out of ten.

The initial setup of the SAP Cloud Platform is simple. The deployment for an application can take a few minutes but if it is an integration solution it is seconds.

I have received a high return on investment using the SAP Cloud Platform.

The price of the solution depends on the package that is purchased. There are many packages to choose from. The packages are not overly expensive.

The solution is stable.

I rate SAP Cloud Platform a nine out of ten.

Our primary use case is for the interface.

The features I found most valuable are the integration options.

The areas I think this solution should improve are monitoring and adapting.

In the next release, I'd like to see features like alerting.

I have been using this solution for about two or three years.

My impression is that this solution has good stability. I would rate it an eight, on a scale from one to 10, with one being the worst and 10 being the best.

My impression is that this solution's scalability options are quite good. There are currently two people using this solution in our company.

I would say that the initial setup process was not straightforward and was not complex, but rather something in between. I would say that this process took around one month. The issue with the setup is that in the beginning, it was difficult to understand and learn how every dependent works with other products and sub-products.

We're paying I believe $30,000 per year for the SAP Cloud Platform.

Overall, I would rate this product an eight, on a scale from one to 10, with one being the worst and 10 being the best.

We are partners and customers of SAP. I'm a company director. 

The best feature of this product is its integration with all SAP versions. I also like the Integration Suite, with CPI being its stable component. We use Workflow Engine and CPI as our two basic components. The platform also moved to a subscription model which was a major breakthrough. On the technical side, SAP provides guides and detailed documentation.

For some of our customers, the product is too costly to purchase all the components or services. The logging aspect is difficult, the errors are there but there's no analysis. It would be helpful to have that. We sometimes get the standard text error but without any indication of where to look for it which means that an error takes longer to resolve. 

I've been using this solution for three years. 

Stability has improved over time and it is now quite stable. Previously only the services were available, now we have the platform as service, which is progress.

Scalability is good and seamless. 

SAP has improved greatly in terms of technical support. Based on input from various companies, including us, they have acted on our feedback and they've made some changes. 

Positive

The initial setup is easy, at least for a technical team. For general customers it's not that easy.

The licensing model has changed and is now based on usage and number of calls. New customers can evaluate their potential cost by the calculation sheet provided by SAP. It helps to understand what the cost is likely to be because price can vary widely depending on your use case. 

I rate this solution seven out of 10. 

We are not using SAP, however, we will provide SAP implementation and operation services.

There are various use cases. You take the common processes, finance, supply chain, procurement, then some kind of your HR, and processes like asset maintenance. It can be used there. When it comes to an individual industry like manufacturing, logistics, or the sales processes areas, in the current versions of SAP, those use cases are a little bit more open-ended for the larger customers.

The solution has a lot of great features. It's great to use for procurement processes and cash management tasks - including bank communication.

Consolidation and group reporting are helpful.

The initial setup was straightforward.

The solution can scale well.

In the planning area, IBP is there, however, with IBP still, there are a lot of customizations we need to do. There are integration areas we need to improve, and IBP processes also. IBP is a little bit of a closed process.

If you see the SAP product span, there are so many cloud versions. It is good as an add-on, or to plug in all of them. If that was possible, to plug them all together, that would be good. When it comes to giving a license BOM, there is so much confusion about that. For example, why there are so many items added to that? They could simplify it a bit, or create one cloud product instead of three or four different licenses. They can eliminate more than 20% or 30% of the BOM component, which currently SAP is doing as a separate line item.

Reporting is confusing. There are three or four areas. One is the 4HANA SAP, then BPC reporting. It's too much. The customers do not have that much knowledge in order to choose for themselves the best way to approach reports and so they are getting confused. At least in the near future, they have to start standardizing the way S4 is standardized now. 

When they innovate too fast, they end up confusing their customers.

I've been working on the solution for the last 13 years. 

While the stability is good, when there is no proper data modeling, when that happens, it can be unstable. 

The solution is very scalable. 

We've been happy with technical support.

Positive

The initial setup is pretty simple. The time it takes to deploy depends on the client and the environment, however. 

You need customer buy-in and for them to earn the system a bit as well. Many don't want to change right away. Many are working with legacy systems. For a medium to small setup it shouldn't take more than six or seven months to deploy fully. 

The amount of people you will need for deployment and maintenance also varies. If a company is into manufacturing, logistics, sales, service, finance, HR, supply chain, planning, asset maintenance - if they have all the processes - then it will need around 15 different people. Not all of them will be required for hte full six months, however, you'll need someone from each area involved at some point. 

We are implementors. We implement SAP on behalf of customers.

Their enterprise management has standard pricing. This means whatever you use, the cost will be, almost more or less the same, however, there are other components where it depends on the volumes of your business. The licensing model for each application is different, not all of them follow the same model.

We are the gold partners with SAP.

I'm an enterprise architect.

I'd recommend the solution to others. It works across various departments.

I would rate the solution eight out of ten.

I'm an integration architect, so I'm involved in implementations.

The pre-delivered content from the SAP cloud platform is definitely a strength. They are doing it, but it's still not a fully mature solution yet. So it's good for some business cases, but not for all of them.

The main problem is that there aren't any easy migrations from SAP PO to SAP CPI, so from process orchestration to cloud platform integration. The connectivity requirements, not only with the SAP environment but also with third party systems, are not fully fulfilled. The re-uses of the know-how from the process orchestration can be used but aren't fully used.

I have been using this solution for five years.

Technical support is good.

The setup of subclasses for integration is very easy. It's the cloud version, so they give you a username and password and it's done.

I was the consultant.

I would rate this solution 7 out of 10. 

I think it has room for improvement. They are doing it, but it's still not a fully mature solution yet. It's good for some business cases but not all of them.

We primarily use Cloud Platform for marketing and promotions campaigns, AI, and database integration.

I'd like to see more local integration.

I've been using SAP Cloud Platform for two years.

Cloud Platform's stability is great.

SAP technical support is excellent.

We have a yearly license.

I rate SAP Cloud Platform nine out of 10. 

I am working for a consultancy company. We have this application that we are designing which needs services to get our ERP (Enterprise Resource Planning) data transferred to our data services on the cloud. When we collect some data from applications, we can see information like what kind of applications people are using so we are aware. Then we can inform the managers so that they know and can take action. That is one part we have working.  

We also have some simple list-based applications so users can get lists of orders for today, or tasks for today, or tasks for a selected week. Also it is like a task list. We let users create some list of obligations where you can say something is confirmed done. Then that information gets posted back to the ERP for tracking.  

The most valuable feature of this product is the scalability inherent in it because it resides on the cloud.  

This product needs a lot of improvement and should be simplified. It is really clumsy. You need a lot of connections running just to get it working. Even though it is a private cloud, we need a lot of connection speed and resources. I would have preferred something on-premises which would have been very simple. But that is our use case: programming and hosting it on our web solution. And that is all.  

I would personally like to see a lot of examples of how to do things with the solution. This is a scalar platform and they are providing some solutions. There are some applications available that you can activate from cloud connectors, et cetera. That is good. But I need to see examples of what some use cases are and I need to be able to build some applications. It is not just about how can I utilize this platform, but there should be step-by-steps. For example, in step one, I need all my connections in place. Well, I also need to know also what kind of connections. Second, I need to know what my data should be. Third, I want to know how I can use a simple auditor. These can be very simple examples for different features. It would be helpful.  

If you go to some other platform tool sites, they are loaded with examples and templates, et cetera. I think that part of the presentation of this solution is missing here. It is as if they are saying that even from the start I had to know everything about how the product works before I ever used it. That is frustrating at times. Instead, it is always like a game of trial and error to see if something is working or not. That is time-consuming and very frustrating.   

I have been using SAP Cloud Platform for over now one-and-a-half years now.  

My impression of the stability is that it is not good. Almost every month there is something new and that makes us nervous about delivery. If our applications are running fine and something critical changes, we may need to make changes to fix our solution and then test it and deploy it. Maybe doing updates once a year would be fine. But I think the changes are too frequent and this makes it a very difficult platform to develop on.  

The scalability of the product is fine. Scalability is one of the benefits that we have in using the product.  

I do not know exactly how many people are using the solution in our organization, but we have a little over 20 users with some four to five admin roles. So there are about 30 users in total.  

I would say that the technical support is okay. I was using it because we had some questions for our testing. Someone is always there in the office, so it is easy to contact them. Or we can create a ticket and it will go to our contact person. It is not certain that we get an immediate response which is common in any technology. Overall, the service is not bad.  

I was a consultant working with encryption. My part in that consulting team was working with SAP and since the beginning, I was working with S/4HANA. Right from early 2016, I have been working on mobile applications. I was working on mobile earlier on, but it is not the same these days.  

The initial setup is complex. I do not know exactly how long it took to deploy because it was done by a different team. It took at least a month. It is available, but actually getting the product to work as expected could take months. That is too long.  

The rates are client-specific because they are negotiated. The actual rates may be classified, even for me.  

The advice I would give to people considering this solution is that there are a lot of open platforms and tools available. SAP, in particular, is very expensive unless you have an enterprise organization that can afford to use it. Otherwise, it is really very expensive. Personally, I am trying out and testing open source tools like Ionic. Some of those tools are really fantastic, I think. Ionic, for example, has all the features. You have to have proper security in place, but I think that can be managed. But I would recommend that users try out these open source platforms and tools.  

On a scale from one to ten where one is the worst and ten is the best, I would rate this product for enterprises as about a six.