Technical Writer at PlomX
Real User
Top 20
Flexible and has a straightforward setup and responsive technical support, but it's more costly than other solutions
Pros and Cons
  • "I found flexibility most valuable in the SAP Cloud Platform. It's a simple tool that's good even for first-time users."
  • "I want to see better pricing from the SAP Cloud Platform in the future. I also want more security and scalability from it."

What is our primary use case?

My customers use the SAP Cloud Platform. I write about SAP and certifications. 

SAP Cloud Platform is primarily used for the scalability and security of applications.

What is most valuable?

I found flexibility most valuable in the SAP Cloud Platform because you can run applications flexibly on SAP or Microsoft Azure. I also like the scalability of the SAP Cloud Platform and that it's comparable to Microsoft Azure.

What needs improvement?

The pricing for the SAP Cloud Platform has room for improvement because it's higher than the pricing for other applications.

I found AWS more scalable than the SAP Cloud Platform.

I want to see better pricing from the SAP Cloud Platform in the future. I also want more security and scalability from it.

For how long have I used the solution?

My familiarity with the SAP Cloud Platform spans five to six months.

Buyer's Guide
SAP Cloud Platform
March 2024
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What do I think about the stability of the solution?

SAP Cloud Platform is not so stable, so it's a six out of ten.

What do I think about the scalability of the solution?

SAP Cloud Platform is a scalable solution. I'm rating its scalability as seven out of ten.

How are customer service and support?

My customer needed help from the SAP Cloud Platform technical support team, and the team responded quickly and was helpful.

How was the initial setup?

Setting up the SAP Cloud Platform was straightforward. The process only took three to four hours, so it wasn't long.

What about the implementation team?

My customers implemented the SAP Cloud Platform and didn't need consultants or implementers.

What's my experience with pricing, setup cost, and licensing?

SAP Cloud Platform costs $2 to $5 per hour, while I found other platforms way more affordable. You have to pay per use, though that's fine because that means the cost is flexible.

Which other solutions did I evaluate?

I evaluated AWS, but I found the SAP Cloud Platform easier to integrate and implement, while AWS was more scalable, flexible, and affordable.

What other advice do I have?

I recommend the SAP Cloud Platform for medium-sized businesses.

In my customer's business, forty to fifty people use the solution.

Two administrators handle the maintenance of the SAP Cloud Platform.

My advice for people planning to use the SAP Cloud Platform for the first time is to go for it, as it's a simple tool. SAP is good for first-timers.

My rating for the SAP Cloud Platform is seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sajith Paul - PeerSpot reviewer
Prime Associate Member at a computer software company with 11-50 employees
Real User
Top 5
Stable and has good features such as role-based permissions, but is less flexible and has limited offerings compared to other solutions
Pros and Cons
  • "Though I'm not a massive fan of the SAP Cloud Platform, it has good features, such as its integration with other SAP solutions. When integrating with SAP or even the SAP sister company SuccessFactors and other companies SAP has acquired, you also enjoy data features in the SAP Cloud Platform, such as role-based permissions and other characteristics you can import from SAP."
  • "From what I understand, the SAP Cloud Platform is for implementation on AWS or Azure, and it's not meant to be a full-fledged cloud solution, so while using the platform, an area for improvement is that it has fewer offerings and is less flexible when compared to AWS. AWS has a lot more flexibility than the SAP Cloud Platform. I've also used Azure in college and AWS in between, and I prefer AWS over the SAP Cloud Platform. The only reason I would ever stick with the SAP Cloud Platform is to create applications integrated with SAP or with other companies within SAP, such as SuccessFactors. When you go into the SAP Cloud Platform web page, it's a bit bland and has relatively limited offerings. For example, there doesn't seem to be in-house MongoDB support, but I realize there's in-house support for the PostgreSQL database, so there are fewer offerings in the SAP Cloud Platform. Yes, you can always go for a database on the actual MongoDB server rather than depending on the offerings of the SAP Cloud Platform. However, it's still better to support MongoDB from the platform, so payment is consolidated, rather than going to a different location to make a payment. Another room for improvement in the SAP Cloud Platform is the need to create an SAP subaccount if you need to use the platform unless you have an SSO login by Google or if you're using a different identity provider such as Microsoft or Google. Instead of requiring dependency on SAP, it would be good if users could use the SAP Cloud Platform even without a subaccount on SAP. For example, when hosting an application on AWS or Azure, you don't have to create an account in Amazon or Microsoft. You can still do it using Google. You can use almost anything, so I'd like SAP to improve by removing the dependency, particularly the requirement to create an SAP account to use the SAP Cloud Platform."

What is our primary use case?

We create applications for other companies to power HR experiences. Mostly somewhat complicated web applications, so that's where we use the SAP Cloud Platform. The web applications may have standard backend launches and use front-end technologies such as React or even the conventional SAP WiFi, so we use the SAP Cloud Platform for those cases.

What is most valuable?

Though I'm not a massive fan of the SAP Cloud Platform, it has good features, such as its integration with other SAP solutions. When integrating with SAP or even the SAP sister company SuccessFactors and other companies SAP has acquired, you also enjoy data features in the SAP Cloud Platform, such as role-based permissions and other characteristics you can import from SAP.

What needs improvement?

From what I understand, the SAP Cloud Platform is for implementation on AWS or Azure, and it's not meant to be a full-fledged cloud solution, so while using the platform, an area for improvement is that it has fewer offerings and is less flexible when compared to AWS. AWS has a lot more flexibility than the SAP Cloud Platform.

I've also used Azure in college and AWS in between, and I prefer AWS over the SAP Cloud Platform. The only reason I would ever stick with the SAP Cloud Platform is to create applications integrated with SAP or with other companies within SAP, such as SuccessFactors.

When you go into the SAP Cloud Platform web page, it's a bit bland and has relatively limited offerings. For example, there doesn't seem to be in-house MongoDB support, but I realize there's in-house support for the PostgreSQL database, so there are fewer offerings in the SAP Cloud Platform. Yes, you can always go for a database on the actual MongoDB server rather than depending on the offerings of the SAP Cloud Platform. However, it's still better to support MongoDB from the platform, so payment is consolidated, rather than going to a different location to make a payment.

Another room for improvement in the SAP Cloud Platform is the need to create an SAP subaccount if you need to use the platform unless you have an SSO login by Google or if you're using a different identity provider such as Microsoft or Google. Instead of requiring dependency on SAP, it would be good if users could use the SAP Cloud Platform even without a subaccount on SAP. For example, when hosting an application on AWS or Azure, you don't have to create an account in Amazon or Microsoft. You can still do it using Google. You can use almost anything, so I'd like SAP to improve by removing the dependency, particularly the requirement to create an SAP account to use the SAP Cloud Platform.

In the next release of the SAP Cloud Platform, it would be exciting to see more in-house support for many new features, similar to what AWS or Azure offers. It could be different types of systems instances, though that could already be there, so I'm unsure about that. Including MongoDB support on the platform similar to what's offered on AWS would be great because I use MongoDB a lot, and I've even used it for personal tasks, so I'm a bit biased. For example, in AWS, you can have a MongoDB system with 750GB and limits and calls per month. It would be nice if MongoDB support is available in the SAP Cloud Platform.

For how long have I used the solution?

I've been employed in the company for fifteen months. I was a freshman out of college and employed here, so I've used the SAP Cloud Platform since joining the company.

What do I think about the stability of the solution?

The SAP Cloud Platform is stable, and I haven't had many issues with it. My use case for the platform has been mostly limited, though. Hence, I'm unsure if that stability I'm experiencing applies to every single scenario, but whatever I've used the SAP Cloud Platform for so far seems pretty stable.

How are customer service and support?

I've never contacted the technical support for the SAP Cloud Platform, as I only have limited experience with it.

Which solution did I use previously and why did I switch?

As many of our applications require SAP data and integration, we went for the SAP Cloud Platform, though we also have a separate AWS solution.

How was the initial setup?

I don't have information on how straightforward or complex the SAP Cloud Platform setup is because the technical staff did it for the company. I'm a developer who builds and deploys applications, and I also manage the SAP Cloud Platform a bit, but I'm not involved in setting it up.

What's my experience with pricing, setup cost, and licensing?

Cost-wise, I'm unsure of how expensive the SAP Cloud Platform is.

What other advice do I have?

I'm a site developer, so I'm not technical enough to know which version of the SAP Cloud Platform I'm using.

SAP Cloud Platform is deployed on a public cloud, not on-premises. It's on AWS, with BTP.

In the company, the number of people who have access to and use the SAP Cloud Platform is close to ten. Not everyone has access to it. Only a small group of people has access to the SAP Cloud Platform.

The only advice I would give anyone planning to use the SAP Cloud Platform is more of a personal opinion on how I've used the software. I'd advise you only to use it if you have dependencies associated with SAP. Otherwise, please go for a more generic cloud provider such as AWS or Azure. I prefer Azure over AWS because of the more straightforward and more organized UI and console compared to AWS. Azure is more user-friendly than AWS.

My rating for the SAP Cloud Platform is seven out of ten because it's mostly stable, though I have no information on its licensing costs. After all, that's handled by someone else, so I'm unsure if the platform has any hidden charges. Its integration with SAP solutions is impressive, so if you have applications that utilize SAP data, the SAP Cloud Platform is pretty good. I'm taking away three points from the perfect score of ten because the platform still lacks many features and is very basic compared to the offerings from competitors such as AWS and Azure.

My company has a partnership with SAP.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
SAP Cloud Platform
March 2024
Learn what your peers think about SAP Cloud Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
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Associate Director- People Analytics at NielsenIQ
Real User
Top 20
Easy to use, low-maintenance, and expandable
Pros and Cons
  • "The maintenance part can be outsourced easily."
  • "In person, when the development happens, we were told that it's flexible and customizable. However, sometimes, it's challenging to customize."

What is our primary use case?

We are using SAP Cloud for analytics progress and for planning and other reporting purposes. We also use the cloud for one of the SuccessFactors.

What is most valuable?

It's an easy tool. We don't have to have an in-house maintenance kind of thing. The maintenance part can be outsourced easily. It's expandable based on the requirements and easy to expand as needed. We don't have to maintain all the infrastructure either.

What needs improvement?

In person, when the development happens, we were told that it's flexible and customizable. However, sometimes, it's challenging to customize. Maybe this is how the feature works. That's the only thing I have noticed that’s a problem for us.

When we try to implement it, we realized that "Hey, this feature is not working or is not here.” We thought some were basic features. However, if you don't see the features you were expecting, you get disappointed. Some features are still under development even though we've been told they are available. When we implemented it, we realized they were still not there.

For how long have I used the solution?

I’ve been using the solution for seven or eight years.

What do I think about the stability of the solution?

I can vouch for the stability. It’s reliable. the performance is good. there are no bugs or glitches and it doesn’t crash or freeze.

What do I think about the scalability of the solution?

The solution scales well. It’s easy to expand.

It's easily scalable when we need to expand or increase the capacity. You don't have to worry too much about having a lot of infrastructures. This is beneficial. On a scale of one to ten, I’d rate scaling at a nine.

We have about 700 users on the solution. The whole company is on the solution.

How are customer service and support?

My technical team is talking to SAP directly. However, I haven't seen any escalation for quite some time. It's pretty good support in general.

How was the initial setup?

The initial setup is straightforward and not overly complex.

We only need a small team to maintain the solution.

What's my experience with pricing, setup cost, and licensing?

I’m not sure how much the solution costs overall.

What other advice do I have?

We have a partnership with SAP.

We are using the most recent version of the solution.

My advice would be for people to know their business case. SAP, not necessarily all the time, is suitable based on the scale. It's good for a medium and a large company one day.

I’d rate the solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
AhmedHaridy - PeerSpot reviewer
Managing Director at Emkan
Real User
Top 5Leaderboard
Comes with good intelligent services and local features but deployment is difficult
Pros and Cons
  • "The solution is scalable."
  • "SAP Cloud Platform's installation is not straightforward. You need a person with knowledge to handle it."

What needs improvement?

SAP Cloud Platform's installation is not straightforward. You need a person with knowledge to handle it. 

What do I think about the stability of the solution?

The solution is scalable. 

What do I think about the scalability of the solution?

SAP Cloud Platform is stable. 

How was the initial setup?

The tool's deployment depends on the number of installation points and takes one to two months to complete. 

What's my experience with pricing, setup cost, and licensing?

SAP provides good discounts. 

What other advice do I have?

I rate the product a ten out of ten. It has very good intelligent service and local features. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Deepankar Bbhowmick - PeerSpot reviewer
Integration Architect at Aarini Consulting
Real User
Top 5
Beneficial integrations, highly reliable, and plenty of AI micro-services
Pros and Cons
  • "The most valuable features of the SAP Cloud Platform are the extensions and integrations. Additionally, there are a lot of AI-based microservices."
  • "The price of the solution could improve."

What is our primary use case?

We are using SAP Cloud Platform analytics, building applications, and integrations.

How has it helped my organization?

The solution has the ability for fast development that has been helpful for our organization.

What is most valuable?

The most valuable features of the SAP Cloud Platform are the extensions and integrations. Additionally, there are a lot of AI-based microservices.

What needs improvement?

The price of the solution could improve.

For how long have I used the solution?

I have been using the SAP Cloud Platform for approximately 10 years.

What do I think about the stability of the solution?

The solution is highly stable.

I rate the stability of the SAP Cloud Platform a ten out of ten.

What do I think about the scalability of the solution?

Many users are using the solution daily. It is scalable.

I rate the scalability of the SAP Cloud Platform a ten out of ten.

How was the initial setup?

The initial setup of the SAP Cloud Platform is simple. The deployment for an application can take a few minutes but if it is an integration solution it is seconds.

What was our ROI?

I have received a high return on investment using the SAP Cloud Platform.

What's my experience with pricing, setup cost, and licensing?

The price of the solution depends on the package that is purchased. There are many packages to choose from. The packages are not overly expensive.

What other advice do I have?

The solution is stable.

I rate SAP Cloud Platform a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Chakrapani  Mishra - PeerSpot reviewer
Practice Head at Arete Global
Real User
Top 5Leaderboard
A stable solution that captures data in real time and provides excellent technical support
Pros and Cons
  • "The product captures data in real time."
  • "Planning features are limited to the finance module."

What is our primary use case?

Our clients use the product for dashboards and reports.

What is most valuable?

The product captures data in real time. It enables real-time communication. We need not use the ETL process. The data is put up in report formats, and dashboards are created based on the reports. It covers all the areas of sales, finance, and manufacturing for reporting purposes.

What needs improvement?

Planning features are limited to the finance module. Planning features for other modules must be improved. We have to purchase separate components to cover the production, procurement, and pay cycles. Ideally, everything should come into one bucket. We should not have to buy two products to plan for production and finance.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

I rate the tool’s stability an eight out of ten.

What do I think about the scalability of the solution?

The tool is scalable. If we want to add some more dashboards or anything, we have to coordinate with the consultant, and they will enable it. We must contact the consultant if we use all the core modules and want to introduce client maintenance with additional features. The consultant will bring all the information into the system and make it ready for the business. I rate the scalability an eight out of ten.

How are customer service and support?

SAP’s support is good.

How was the initial setup?

The initial setup was not tough, but it was not easy. We should have a qualified resource to get it done. The person should have knowledge of finance and S/4HANA to collect data from different sources and make it easily available for dashboards.

One consultant is enough to deploy the solution. They would need input from people from finance and other departments. If there is any change in the dashboard, the consultant must handle it. If we are just running simple reports daily, the maintenance is easy. The ease of maintenance depends on the business requirements.

What was our ROI?

The ROI is good. Once the dashboards are ready, they give the owners and CXOs a decision-making edge. We can also do what-if analysis.

What's my experience with pricing, setup cost, and licensing?

The solution is worth the money. I rate the pricing a three or four out of ten. It is subscription-based.

What other advice do I have?

The product is perfect for budgeting and financial reporting. However, it needs to be improved to plan for manufacturing and production. Overall, I rate the solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Finance and Marketing Manager at a tech consulting company with 1-10 employees
Real User
Top 5
Provides good security integration and scalability
Pros and Cons
  • "The most valuable features of SAP Cloud Platform are security integration and scalability."
  • "The solution’s pricing could be improved."

What is most valuable?

The most valuable features of SAP Cloud Platform are security integration and scalability.

What needs improvement?

The solution’s pricing could be improved.

For how long have I used the solution?

I have been using SAP Cloud Platform for 14 to 15 years.

What do I think about the stability of the solution?

SAP Cloud Platform is a stable solution.

What do I think about the scalability of the solution?

SAP Cloud Platform is a scalable solution.

How are customer service and support?

The solution’s technical support is satisfactory.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have previously used NetSuite. I find SAP Cloud Platform better than NetSuite. SAP Cloud Platform has all the business processes well defined and well mapped, ready to deploy solutions, whereas NetSuite does not have that. NetSuite has its limitations when it comes to scaling. You can scale with SAP Cloud Platform.

As your business grows, you can start with the public cloud and then move into the private cloud. You can start with B1 and then go to Business ByDesign. Later, you can go to the public cloud and move from public to private. If you have NetSuite and you're growing your business, there's no option but to switch to ERP.

How was the initial setup?

The solution’s initial setup is easy.

What about the implementation team?

The solution’s deployment time depends on the business you will implement it for. The deployment takes much less time in the service sector, whereas it takes more time in manufacturing.

What was our ROI?

The solution generally gives a 20% to 30% return on investment by improving the business processes.

What's my experience with pricing, setup cost, and licensing?

SAP Cloud Platform is an expensive solution.

What other advice do I have?

SAP Cloud Platform is difficult to maintain if you do too much customization. The solution is easy to maintain if it's a standard business process.

The solution can integrate with multiple software, like Concur, an expense management tool. APIs are readily available, and the solution can integrate with multiple banks and tax authorities. The integration of SAP Cloud Platform is quite strong with market solutions like Vertex and Vistex.

Run time data is stored and recalled using the solution's in-memory database technology. It does not need to go into different tables every time to pull the data. Instead of storing the data vertically, it is now stored horizontally, which makes it easy.

Overall, I rate the solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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SAP Operations Manager at a pharma/biotech company with 1,001-5,000 employees
Real User
Top 10
Great integration options but the initial deployment can be complex
Pros and Cons
  • "The features I found most valuable are the integration options."
  • "The areas I think this solution should improve are monitoring and adapting."

What is our primary use case?

Our primary use case is for the interface.

What is most valuable?

The features I found most valuable are the integration options.

What needs improvement?

The areas I think this solution should improve are monitoring and adapting.

In the next release, I'd like to see features like alerting.

For how long have I used the solution?

I have been using this solution for about two or three years.

What do I think about the stability of the solution?

My impression is that this solution has good stability. I would rate it an eight, on a scale from one to 10, with one being the worst and 10 being the best.

What do I think about the scalability of the solution?

My impression is that this solution's scalability options are quite good. There are currently two people using this solution in our company.

How was the initial setup?

I would say that the initial setup process was not straightforward and was not complex, but rather something in between. I would say that this process took around one month. The issue with the setup is that in the beginning, it was difficult to understand and learn how every dependent works with other products and sub-products.

What's my experience with pricing, setup cost, and licensing?

We're paying I believe $30,000 per year for the SAP Cloud Platform.

What other advice do I have?

Overall, I would rate this product an eight, on a scale from one to 10, with one being the worst and 10 being the best.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free SAP Cloud Platform Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
Buyer's Guide
Download our free SAP Cloud Platform Report and get advice and tips from experienced pros sharing their opinions.