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AlejandroValencia - PeerSpot reviewer
Director of new business at PERCEPTIO S.A.S.
Real User
A business intelligence solution with a useful forecasting feature
Pros and Cons
  • "I like the product's capabilities. The clarity and scenarios are the main features that allow us to forecast using machine learning algorithms and make decisions."
  • "The price, integration, and modeling capabilities could be better. I have to use an integration engine to integrate our products and databases. SAP Analytics Cloud is made specifically for KPIs and business intelligence. The modeling capabilities are kind of poor. You always have to model the data and then present it visually in SAP Analytics Cloud. In the next release, I would like to have a lite version for planning to create scenarios quickly. For me personally, planning is the most complicated feature of SAP Analytics Cloud."

What is our primary use case?

I used SAP Analytics Cloud to create a functionality called Digital Boardroom, which is mainly an executive KPI form of presentation for board meetings. In Columbia in 2019, there weren't more than five implementations of this solution. All of them were made by SAP directly. 

The key solution is the implementation I made for a company with over 16,000 employees and about ten lines of business. We consolidated all the information for ten lines of businesses in the SAP Digital Boardroom.

What is most valuable?

I like the product's capabilities. The clarity and scenarios are the main features that allow us to forecast using machine learning algorithms and make decisions.

What needs improvement?

The price, integration, and modeling capabilities could be better. I have to use an integration engine to integrate our products and databases. SAP Analytics Cloud is made specifically for KPIs and business intelligence. The modeling capabilities are kind of poor. You always have to model the data and then present it visually in SAP Analytics Cloud.

In the next release, I would like to have a lite version for planning to create scenarios quickly. For me personally, planning is the most complicated feature of SAP Analytics Cloud.

For how long have I used the solution?

I have been working with SAP Analytics Cloud for about six years. 

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May 2025
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What do I think about the stability of the solution?

SAP Analytics Cloud is very stable. For all these years, I didn't have any issues.

What do I think about the scalability of the solution?

SAP Analytics Cloud is scalable. If you can collect data from third-party devices, then you can model the data, and it's fully scalable.

How are customer service and support?

Technical support is good.

On a scale from one to five, I would give technical support a four.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup isn't too difficult, but it requires specific knowledge. You need at least three people to set up and maintain this solution for medium-sized projects. You need two people for data construction and one person for data management and integration.

On a scale from one to five, I would give the initial setup a four.

What's my experience with pricing, setup cost, and licensing?

SAP Analytics Cloud is expensive. The price is a big issue if you compare it with other solutions from different vendors.

What other advice do I have?

I would tell potential users to focus on the data, the source of the data, and the modeling capabilities. If you model well, you can present anything you want.

On a scale from one to ten, I would give SAP Analytics Cloud an eight.

I won't give it a ten just because of the solution's modeling capabilities and the price compared to other solutions in the market.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Santosh Pallai - PeerSpot reviewer
SAP BPC Consultant at Tech Mahindra
Real User
User friendly with helpful support and an easy setup
Pros and Cons
  • "The solution is stable."
  • "The scope is limited to a few accounts."

What is our primary use case?

I work on the planning and price planning and I create dashboards.

What is most valuable?

It is user-friendly. 

It's easy to set up.

The solution is stable.

Technical support is helpful.

It's scalable. 

What needs improvement?

We have not found any shortcomings. It does what we need it to do. However, while most of the things have been incorporated, doing data action optimization wasn't something that we could have done. We needed data action capabilities. 

The scope is limited to a few accounts. We need to limit that data in order to get enhancement in terms of performance. There are a few little challenges there. This needs to be considered in the planning stages. For example, how to enhance or limit data and look up or delete statements. You need to consider data locking and access control.

For how long have I used the solution?

I've been working with the solution for four or five months now. 

What do I think about the stability of the solution?

The stability is good. There are no bugs or glitches and it doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

We have 15 to 16 people using the solution in our company currently. 

The solution is easily scalable. however, that does mean it will get more expensive. 

There are dimension restrictions. The scope is limited to only five to six accounts. That is one challenge. So we cannot have more scopes.

How are customer service and support?

Technical support has been good. They are helpful and responsive. we're satisfied with the level of support on offer. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial implementation is very straightforward and simple. it's not complex. 

What's my experience with pricing, setup cost, and licensing?

I don't have the exact details of the pricing. It's my understanding that as you scale, the price will rise. 

Which other solutions did I evaluate?

We did look into other planning solutions. 

What other advice do I have?

We are using the corporate edition. I'm a user and consultant. 

I'd advise new users to use it as much as possible. It helps make it more stable and scalable. It's very user-friendly and intuitive for both the management and technical team - no matter who uses it, it's not too hard to deal with.

I'd rate the solution eight out of ten. There's still from for improvement, however, I am largely happy with the product. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
SAP Analytics Cloud
May 2025
Learn what your peers think about SAP Analytics Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
Senior Manager at Delaware LLP
Real User
Top 20
Stable product with efficient native integration capabilities
Pros and Cons
  • "The product's native integration with SAP ERP systems is particularly valuable."
  • "The product could improve by enhancing connectivity issues and speeding up response times for support queries."

What is most valuable?

The product's native integration with SAP ERP systems is particularly valuable.

What needs improvement?

The product could improve by enhancing connectivity issues and speeding up response times for support queries.

For how long have I used the solution?

I have been working with SAP for more than 15 to 20 years.

What do I think about the stability of the solution?

The product is stable. 

How are customer service and support?

We have contacted SAP support primarily for connectivity issues. While the support team was helpful, reaching the right executive took about a week, which could be improved.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup took approximately three months, involving thorough integration with our SAP ERP systems.

What's my experience with pricing, setup cost, and licensing?

The platform is about 50% more expensive than Power BI.

What other advice do I have?

If the customer uses SAP ERP, I would recommend SAP Analytics Cloud. Otherwise, they should investigate other tools.

I rate it an eight. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Professional Officer Data Analyst at a government with 10,001+ employees
Real User
Stable business intelligence solution used for data modeling and and predictive analytics
Pros and Cons
  • "The visualizations have been the most valuable feature."
  • "The integration with other vendors and solutions could be improved."

What is our primary use case?

We use this solution for real-time dashboards, modeling data and for predictive analytics. It is used on a daily basis by 300 people in our business. 

What is most valuable?

The visualizations have been the most valuable feature.

What needs improvement?

The integration with other vendors and solutions could be improved. The visualizations and reporting capabilities could also be improved. In a future release, we would like to have access to built-in API capabilities. This would remove some of the manual work involved in reporting. 

For how long have I used the solution?

I have been using this solution for three years. 

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

This is a scalable solution. 

How are customer service and support?

The customer service team are very responsive and knowledgeable. I would rate them a four out of five. 

How would you rate customer service and support?

Positive

What about the implementation team?

An in-house team implemented this solution. 

What's my experience with pricing, setup cost, and licensing?

 This solution offers value for money and you get what you pay for. 

What other advice do I have?

I would rate this solution an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Independent Consultant at Bosch&Cia
Real User
A good platform and very robust
Pros and Cons
  • "A robust solution."
  • "Could be more user-friendly; somewhat complicated to use."

What is our primary use case?

I am a professional consultant and programmer and we are customers of SAP. 

What is most valuable?

This is a robust solution and I like that it's oriented to develop what we need in our ERP. I like the platform and the fact that it's the same ecosystem. 

What needs improvement?

There is something about SAP Analytics that is complicated and more technical, certainly in comparison to a solution like Power BI which is more intuitive and where it's easier to find data. Power BI has the added advantage that many people work with Excel. 

For how long have I used the solution?

I've been using this solution for two years. 

What do I think about the stability of the solution?

It's stable because it's all in the cloud. 

What do I think about the scalability of the solution?

The solution is scalable but we haven't really tested it. Deployment requires a couple of people; one for design and the other working with what you need for analysis.

How are customer service and support?

SAP calls me once every three to six months to ask how things are going. 

How was the initial setup?

The initial setup is very easy because you can work with data models and if you know the database and you know how to model, both are intuitive. I haven't had many issues with deployment. 

Which other solutions did I evaluate?

In general Power BI seems to be more professional and user-friendly, it's certainly easier to find data. I prefer Power BI if I want to work quickly with clients because it's easier to use and I can send a link whereas SAP is more difficult to access and I can never be sure that the client can get access. The first steps are more or less the same with both products although SAP Analytics has perhaps more details to analyze what you see on the screen and Power BI has more of a classical interface.

What other advice do I have?

Take your time and study the product because when you use SAP Analytics Cloud, you'll find it's very easy to make graphs and tables, to analyze and cross data. It's important to understand how it works but to also have a very clear idea of where you're going. There are online courses available as well as online help which is very useful. 

I rate this solution eight out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Member of SAP Production Support Team at Maxicare Healthcare Corporation
Real User
Expandable, reliable, and offers good storytelling capabilities
Pros and Cons
  • "It is scalable."
  • "The budget management could be better."

What is our primary use case?

We are in the experimental stage. We are still using other business intelligence tools. However, we are experimenting with the SAP Analytics Cloud as a possible replacement or alternative.

What is most valuable?

The storytelling is great.

It is scalable.

The solution is reliable and stable.

What needs improvement?

Before the implementation, I read a lot about SAP Analytics Cloud. However, I am sad to say other functions or functionalities were not included in our version right now.

We are not using it regularly yet. Maybe more testing on our part is needed before talking about a lack of features.

As I use the SAP Analytics Cloud, I'm using only data, so I am grabbing data and putting it onto the SAP Analytics Cloud. Our boss wants to connect the data directly to the SAP database. That is one of the things they would like to do before we totally use it as our business intelligence solution.

The budget management could be better. I forget the exact term. However, the finance department will use the functionality for budget management across all the departments within the company.

There is a feature where all reports will be centralized in one, and it will be shown on one big monitor. If you put it on a monitor with touch capability, it would be perfect. It would really look good for reporting.

The predictive analysis should be stronger.

For how long have I used the solution?

I started using the solution in 2020. However, I am not using it yet on a regular basis. 

I tried it before implementation and based on my experience, that's why our company got licensed for the SAP Analytics Cloud.

What do I think about the stability of the solution?

The solution is stable and reliable. There are no bugs or glitches. It doesn’t crash or freeze.

What do I think about the scalability of the solution?

The product is scalable. So far, we’ve been happy with it. That said, said, we are in the stage of testing it right now. We are not yet entirely using it as our main DA.

How are customer service and support?

I have not yet experienced technical support.

How was the initial setup?

I’m not the one implementing it right now. Maybe our SAP basis team would have a better account of how the implementation went. I was more on the functional side. The technicality of setting it up is outside of my capabilities right now.

You only need a small team for deployment and maintenance.

What about the implementation team?

We have consultants assisting us with the implementation.

What's my experience with pricing, setup cost, and licensing?

The costs and licensing are outside my level of knowledge. I don’t deal with it directly.

That said, there may be additional costs involved. Some functionalities of the SAP Analytics Cloud are not yet included in our version.

What other advice do I have?

We are end-users.

We are not using it in the cloud. We are in the on-premise platform at this moment. It’s a hybrid, currently.

I’m not sure which version of the solution we’re using.

My current job is in SAP production support, so I am the one handling incident reports or incident tickets and problem management for all the SAP-related tickets. I’m somewhere between a user and a consultant. I’m not a reseller.

I’d advise potential users that it's better to connect it directly to the database so that it will have data harmony from your ERP if you are using SAP as well as this SAP Analytics Cloud. That way, you can create reports and extract data anytime you like. Right now, we are just pulling data in SAP and then into the SAP database and putting it on SAP Analytics Cloud to create a story or a report itself.

I’d rate the solution nine out of ten. This is mostly due to the business intelligence functionality only, as I have not yet really tried out the other functions.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Wonjae BAE - PeerSpot reviewer
Senior Managing Director at dfocus
Reseller
Top 10
Changed the culture of meetings for our client with data-driven management
Pros and Cons
  • "One of the most outstanding features is being able to use the dashboard with a touch screen."
  • "SAC, which is the cloud version, lost some good features from the previous planning product, like BPC or BPS."

What is our primary use case?

The primary use case is for our client. We implemented the BI Analytics for the executive. SAP also works with the theater boardroom. There is another license policy, but there's more that's dedicated for the dashboard with the touch screen so they can use it for their executive meetings.

The solution is used on PC or mobile. It's deployed on a public SAP cloud.

How has it helped my organization?

SAP Analytics Cloud changed the culture of meetings with data-driven management for our client. It modernized everything.

What is most valuable?

One of the most outstanding features is being able to use the dashboard with a touch screen. The other feature is nothing special compared with BusinessObjects, but it's a cloud version and they upgrade very often with the CI/CD way. They do it automatically because it's the service, it's not like download and installation. It's different from the other BI products and it has a planning feature.

What needs improvement?

In the beginning, we had a problem with stability but it's currently fine.

SAC, which is the cloud version, lost some good features from the previous planning product, like BPC or BPS.

For how long have I used the solution?

I have been using this solution for more than three years.

What do I think about the stability of the solution?

It's stable.

What do I think about the scalability of the solution?

The cloud version is automatically scalable.

How are customer service and support?

Technical support is good.

How was the initial setup?

Setup was straightforward.

Some of our clients are interested in moving to cloud-based IT. In that case, we can recommend SAP, but some clients still want to use the on-premise for security purposes and their policies. In that case, we cannot recommend SAC, but we do recommend BusinessObjects or another on-premise solution like Tableau.

The amount of time it takes to deploy depends on the requirements, but normally it takes three months for the reporting. Of course, they need to prepare their data before implementing the BI.

Normally, two or three people are needed for the BI implementation. If it contains planning as well, it's more than that because planning is more complex than actual implementation.

What was our ROI?

From our customers' experience, we know that they are satisfied with the ROI.

They need to collect the data and make reports, but it's just one solution. After logging in, they input their planning and then it can be aggregated automatically for the HQ users. That is very time saving and effort saving.

What's my experience with pricing, setup cost, and licensing?

The price is competitive. There is a power user license and normal user license, but the normal user license is reasonable. The power user license is a bit expensive, but our client doesn't need to buy many user licenses for that.

Which other solutions did I evaluate?

Previously, we used BusinessObjects. That's the previous version of SAP, but it's been changed to SAC.

These days we are comparing the modern BI products, like Click, Tableau, and Microsoft Power BI. Those are the main competitors.

What other advice do I have?

I would rate this solution 7 out of 10. 

My advice is the same as BW/4HANA. For someone who wants to start using this solution, they need to refine their requirement in the beginning and analyze the available data and how it should be consumed in the dashboard or analytics. They need to design from the beginning. It can be just a sketch, but they need to think about it before they start implementing it.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner/Integrator
PeerSpot user
Jay - PeerSpot reviewer
BI Delivery Team Lead at a retailer with 10,001+ employees
Real User
Top 20
Easy to set up with good SAP integration capabilities but lacks maturity
Pros and Cons
  • "Technical support is helpful."
  • "It's lacking a bit in maturity and we find we can't run our business off it until it's improved."

What is our primary use case?

We primarily use the solution for the dashboards. 

What is most valuable?

The close integration with other SAP products is great. 

The initial setup is easy.

It is quite stable.

Technical support is helpful.

The product can scale. 

What needs improvement?

It's lacking a bit in maturity and we find we can't replace our existing mode 1 analytics tool until it's improved. 

For how long have I used the solution?

I've been using the solution for 12 months. 

What do I think about the stability of the solution?

The stability is quite good. It doesn't crash or freeze. there are no bugs or glitches. It's reliable. 

What do I think about the scalability of the solution?

We have about 50 people using the solution right now. They are all business specialists. We find it to be scalable.  

How are customer service and support?

Technical support has been quite good. We haven't had any issues with them. They are helpful and responsive and we are satisfied. 

How would you rate customer service and support?

Positive

How was the initial setup?

We found the initial setup to be pretty simple and straightforward. I'd rate it four out of five in terms of ease of setup. 

The deployment took one to two months and I handled it myself. 

What about the implementation team?

I didn't need any assistance with the setup. I was able to do it on my own. 

What other advice do I have?

I'm not sure which version of the solution we're using. It's likely the latest one.

I'd advise other users that the solution isn't really mature just yet. 

Overall, I would rate the solution a 7 out of ten.  

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free SAP Analytics Cloud Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free SAP Analytics Cloud Report and get advice and tips from experienced pros sharing their opinions.