Samsung Knox Reviews

My customers use Samsung Knox because they use Samsung devices due to their ease of use and specific features. Samsung Knox is primarily tailored for Samsung devices, and it supports various use cases, including user hierarchy for factory reset and endpoint protection.

Samsung Knox helps our organization by offering specific features that support a seamless integration with Samsung devices, ensuring effective endpoint management and support for our customers.

The most valuable feature of Samsung Knox is the endpoint protection it offers. Users have the ability to perform a factory reset without the need for a hard reset, which is very beneficial.

Samsung Knox needs to expand customer features across all devices, not just Samsung devices. It would be beneficial to enhance the UI for more comprehensive use across various brands.

I have been working with Samsung Knox for around two years.

Samsung Knox is generally stable. Before running a project, we conduct tests and ensure quality measures are in place with our partners, which has minimized issues.

Samsung Knox is scalable. We manage over ten thousand users who are primarily enterprise customers.

I have minimal experience with Samsung Knox's technical support as I have not needed to contact them frequently.

Positive

The initial setup is straightforward but lengthy, requiring time for setup and VPN configurations.

I am not aware of the pricing and licensing details as it is not within my responsibilities.

In addition to Samsung Knox, I have evaluated solutions like WeGuard which is on hold at the moment.

We use Samsung Knox for enterprises, managing devices given to employees. Recently, we used it for animation when a company required a thousand tablets for their customers. We installed a boot animation so customers receiving the tablet would see an advertisement for that company.

We use Samsung Knox for management. We appreciate its quick response and easy configurations.

As a reseller organization, we provide support to customers regarding Samsung Knox. Specifically, we provide MDM solutions for organizations and support them.

It is quite easy to configure. On the customer side, we have not received any complaints regarding the balancing of work and personal profiles.

The deployment and configuration process is quite easy.

It is responsive and quick. When we raised a ticket, we received a response within one or two hours. The experience was good.

I am a fresher for Samsung Knox and am just exploring currently. I might need time to explore all the content in Samsung Knox regarding security features.

I have been using it as an MDM user for a year.

Most customers buy new tablets and expect zero touch. We complete the process from the back end and provide them with the steps. Customers only need to turn on the device and connect to Wi-Fi. All configurations and enrollment processes are zero touch. We do not face any difficulties in this.

From my side, everything is good.

It is quite scalable.

The technical support deserves a nine. It is good.

Positive

I cannot differentiate them because their use frameworks are different. Apple devices have different requirements and Android has different requirements. Both are good in their respective places. There is no comparison.

We also use JAMF for macOS devices and iOS devices.

Recently, a customer had a requirement for a boot animation where their company logo should appear. We were not capable of doing this without enrolling the device into Samsung Knox. After discussing with the Samsung team, we learned that enrollment was necessary for the animation. However, the customer, a building company, did not want the devices enrolled in any organization because these tablets were gifts for their customers who purchased new properties. They wanted the animation to appear only once when customers turned on the tablet.

We developed a solution where devices would be enrolled in their company's zero touch for one month. After that period, they would remove the devices so customers could use them as normal devices.

I have not noticed any complaints from customers as everything is taken care of. All requirements are available in Samsung Knox.

Based on my experience and understanding, Samsung Knox is quite good, user-friendly, and top-notch. I would rate it nine out of ten.