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reviewer2774874 - PeerSpot reviewer
Senior Unix Administrator at a comms service provider with 1,001-5,000 employees
Real User
Top 20
Nov 5, 2025
Has helped reduce downtime for telco workloads and simplified patch management through automation tools
Pros and Cons
  • "Red Hat Enterprise Linux (RHEL) helps to mitigate downtime and data losses since we use the Pacemaker cluster, which helps considerably."
  • "From a business perspective, Red Hat Enterprise Linux (RHEL) is high in price, which has made our management less interested recently, not because of instability."

What is our primary use case?

My main use cases for Red Hat Enterprise Linux (RHEL) are telco applications.

What is most valuable?

Red Hat Enterprise Linux (RHEL) helps me solve my pain points with support.

I manage my Red Hat Enterprise Linux (RHEL) systems using Red Hat Satellite, which helps me a lot to manage the new patches we integrate, making our job very easy.

The upgrade or migration process for Red Hat Enterprise Linux (RHEL) is acceptable. Migrating from Red Hat 7 to 8 was somewhat complex; however, 7 to 9 and 8 to 9 migrations are acceptable. While we have not yet migrated from 9 to 10, we have a plan and I registered for a session on Red Hat 10 today, so we are planning to migrate all our Red Hat 6 servers in production to 9 and 10.

I assess Red Hat Enterprise Linux (RHEL)'s built-in security features, including SELinux and Pacemaker, by saying these two features help considerably to manage and keep the system secure. On top of that, we are using firewalls, so we feel very confident without worrying about the future.

Red Hat Enterprise Linux (RHEL) helps to mitigate downtime and data losses since we use the Pacemaker cluster, which helps considerably. As a Telco, we cannot tolerate downtime issues.

What needs improvement?

From a business perspective, Red Hat Enterprise Linux (RHEL) is high in price, which has made our management less interested recently, not because of instability. However, sometimes we try to adapt some open-source alternatives such as Rocky Linux.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) for 15 years.

Buyer's Guide
Red Hat Enterprise Linux (RHEL)
June 2026
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
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What do I think about the stability of the solution?

I assess the stability and reliability of Red Hat Enterprise Linux (RHEL) as nine out of ten. I have not seen any limitations of Red Hat Enterprise Linux (RHEL) yet.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux (RHEL) scales very well with my organization.

How are customer service and support?

I evaluate customer service and technical support as a six out of ten.

How was the initial setup?

I did not face challenges in deploying Red Hat Enterprise Linux (RHEL) on-premises or on the cloud since I was very enthusiastic about it. I started learning Red Hat Linux back at university about 6, 7, 8, or 9 years ago, and a number of people were also interested at that time, so I did not see any challenges for using or adopting it.

What about the implementation team?

I have been involved in upgrading Red Hat Enterprise Linux (RHEL) on-premises and tested something in the cloud, but it is not in production. On-premises, we are performing upgrades almost every day.

We are already using Red Hat Satellite and Ansible, which we have in place. Probably in the future, we will consider VMware, but I do not have a specific plan for that right now.

What was our ROI?

As an engineer, I cannot calculate the ROI in Red Hat Enterprise Linux (RHEL), but management has all the visibility, and they are getting the ROI while we are satisfied with that.

What other advice do I have?

What stands out to me in the evaluation process for Red Hat Enterprise Linux (RHEL) is that it is positive.

My advice to other organizations looking to use Red Hat Enterprise Linux (RHEL) is that they should use it. Everything is acceptable with Red Hat Enterprise Linux (RHEL) because patching is available and management is available, so I do not think anything additional is needed from a basic standpoint. I gave this review a rating of 9 out of 10.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Nov 5, 2025
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Rhel Admin at a energy/utilities company with 10,001+ employees
Real User
Top 20
May 18, 2026
Automation has reduced server issues and now supports reliable, standardized deployments
Pros and Cons
  • "Red Hat Enterprise Linux (RHEL) helps me solve pain points by being more reliable and easier to work on than Windows."
  • "We have encountered some issues with the high availability clustering lately, and it seems that could use some refinement."

What is our primary use case?

My use cases for Red Hat Enterprise Linux (RHEL) at my company include application servers, infrastructure servers, web servers, and virtually every server type.

What is most valuable?

The features of Red Hat Enterprise Linux (RHEL) that I appreciate most are ease of automation and ease of deployment, particularly because we also use Satellite for deployment management. It scales well.

These features benefit my company by resulting in less time spent working on servers and issues and more uptime.

What needs improvement?

I have not identified any immediate areas for improvement in Red Hat Enterprise Linux (RHEL), as I cannot think of anything that there is not already a product for.

We have encountered some issues with the high availability clustering lately, and it seems that could use some refinement.

The deployment process for Red Hat Enterprise Linux (RHEL) has been somewhat rough around the edges to get it up and running with Kickstart, but once I have it dialed in, it is fantastic. The documentation for Kickstart can leave something to be desired sometimes, so that may be an area of improvement.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) for almost ten years.

What do I think about the stability of the solution?

I have not experienced any downtime, crashes, or performance issues with the platform that were not caused by some kind of misconfiguration. The platform itself is solid.

What do I think about the scalability of the solution?

I have been able to scale and expand usage as my needs have grown.

How are customer service and support?

I assess the knowledge base offered by Red Hat Enterprise Linux (RHEL) as outstanding. The Red Hat Learning Subscription is great, and usually when we enter a ticket with Red Hat support, we can get a subject matter expert to help us resolve our issues.

I would rate the customer service and technical support as probably an eight out of ten. Sometimes when we enter a ticket, it takes some time to get to the level of technical resource we need, but once we get that resource, they almost always help us get a problem solved.

Which solution did I use previously and why did I switch?

When I came in, our department was already heavily using Red Hat Enterprise Linux (RHEL).

How was the initial setup?

The deployment process for Red Hat Enterprise Linux (RHEL) has been somewhat rough around the edges to get it up and running with Kickstart.

What was our ROI?

From a technical point of view, the biggest return on investment when using Red Hat Enterprise Linux (RHEL) is the stability and uptime.

Which other solutions did I evaluate?

I have worked with Ubuntu and CentOS in the past while using Red Hat Enterprise Linux (RHEL), but I do not particularly care for Ubuntu. I prefer Red Hat Enterprise Linux (RHEL).

Red Hat Enterprise Linux (RHEL) wins over Ubuntu for me by being a more stable enterprise platform and more mature.

What other advice do I have?

Red Hat Enterprise Linux (RHEL) helps me solve pain points by being more reliable and easier to work on than Windows. It is simply good at what it does.

The features in Red Hat Enterprise Linux (RHEL) that I use to navigate my security risks include Satellite, which helps us keep everything patched and up to date and keep package-related CVEs down. We are looking at doing OpenSCAP scanning with Satellite, and we use Ansible for automation, deploying configurations and packages. We are also looking at implementing OpenShift, as our department has OpenShift.

I have worked with System Roles and have used Image Builder before, finding it useful for tightening a gold image and standardizing deployments.

I use Red Hat Enterprise Linux (RHEL) only on-premises in my department. Some other departments might use it in the cloud. I do not know that my department has a cloud strategy yet, but I know we are exploring alternatives to VMware, so that could happen in the near future.

My department does not have a hybrid cloud yet, but as far as on-premises is concerned, Satellite helps us with patch management and controlling what packages we present through content views. We build systems through Kickstart, so it helps with deploying systems.

I have worked a little with Lightspeed for AI workloads with Red Hat Enterprise Linux (RHEL) but have not really scratched the surface too much yet.

Red Hat Enterprise Linux (RHEL) plays a critical role in my company's implementation of zero trust by tightening down configurations when we join a system to Active Directory through SSSD, locking down what users and groups can touch a given system.

We have used Leapp to do a major version upgrade using Red Hat Enterprise Linux (RHEL), but we have not coupled that with Ansible Automation Platform yet.

I have been using Ansible Automation Platform almost as long as I have been using Red Hat Enterprise Linux (RHEL); I used Tower before it was Ansible Automation Platform, and it is incredibly useful. It is invaluable for deploying systems, standardizing server builds, deploying compliance, and hardening. I have not found a use case it is not useful for.

We are working toward using or building Ansible jobs to help with our regulatory audits and evidence collection, and Red Hat Enterprise Linux (RHEL) plays a significant role in our compliance and auditing workflows.

Red Hat Enterprise Linux (RHEL) has helped to mitigate downtime and lower risk with capabilities such as its stability. If you standardize and deploy a system and have it tightened, you tend not to have unexpected issues, or the issues you do have are ones that you would have seen many times and can easily remediate.

I rate my overall experience with Red Hat Enterprise Linux (RHEL) as a nine out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 18, 2026
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Buyer's Guide
Red Hat Enterprise Linux (RHEL)
June 2026
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
903,118 professionals have used our research since 2012.
Senior System Engineer at a mining and metals company with 10,001+ employees
Real User
Top 20
May 13, 2026
Unified hybrid servers have improved reliability, compliance reporting, and identity access control
Pros and Cons
  • "Overall, I would give Red Hat Enterprise Linux (RHEL) a ten and my advice to other companies considering it is to implement it."

    What is our primary use case?

    My main use cases for Red Hat Enterprise Linux (RHEL) are primarily for our production servers where we run our ERP on RHEL, and some of our developers are using RHEL as delivered through Horizon as a VDI for their development. I also use it personally.

    What is most valuable?

    Red Hat Enterprise Linux (RHEL) helps me solve pain points such as stability and multi-user access, making it easier to apply user permissions. The integrations with other environments are excellent.

    Red Hat Enterprise Linux (RHEL) supports my hybrid cloud strategy by providing the ability to do a common build across everything, and while it is outside of Red Hat Enterprise Linux (RHEL), using Ansible makes the uniformity between all of the systems on-premises and in the cloud much easier compared to Windows.

    In the implementation of the Zero Trust model, Red Hat Enterprise Linux (RHEL) plays a crucial role as we run a lot of CyberArk, and all of the brokers and the PSM servers are running on Red Hat Enterprise Linux (RHEL), making it our infrastructure for identity and access management (IAM).

    In managing regulatory compliance, Red Hat Enterprise Linux (RHEL) plays a vital role as audit is always asking for a sudoers list from our Red Hat Enterprise Linux (RHEL) servers, and my ability to collect the data easily and then deliver it to the audit department is valuable.

    Red Hat Enterprise Linux (RHEL) has helped to mitigate downtime and lower risk primarily from a stability standpoint as we have fewer issues with those servers. The redundancy and the ability to run some backup software across the Red Hat Enterprise Linux (RHEL) platforms are also beneficial.

    What needs improvement?

    We actually do not use any of the features such as Identity Management, Lightspeed, or Satellite in Red Hat Enterprise Linux (RHEL); instead, we are using Ansible. However, in discussions with some of the business people, we are looking at implementing Satellite.

    While the features are great, making the documentation easier to navigate would be phenomenal.

    For how long have I used the solution?

    I have been using Red Hat Enterprise Linux (RHEL) for five years.

    What do I think about the stability of the solution?

    I rate the stability and reliability of Red Hat Enterprise Linux (RHEL) a ten out of ten; I have not experienced any downtime, crashes, or performance issues.

    What do I think about the scalability of the solution?

    For scalability, I also rate it ten out of ten; it is easy to scale out with no complaints.

    How are customer service and support?

    I evaluate the customer service and technical support of Red Hat Enterprise Linux (RHEL) as great; I have had to open tickets and received prompt responses with no unnecessary delays. The information I need to get it fixed when I need it has been excellent.

    From one to ten, I rate the customer service and technical support a ten.

    Which solution did I use previously and why did I switch?

    Prior to adopting Red Hat Enterprise Linux (RHEL), I was using open-source Linux and Windows.

    How was the initial setup?

    My experience deploying Red Hat Enterprise Linux (RHEL) is very straightforward; I have not run into any problems, and it is simple and very straightforward.

    What was our ROI?

    I have seen a return on investment with Red Hat Enterprise Linux (RHEL) particularly in terms of minimizing downtime by moving some of our older systems running on open-source versions of Linux over to Red Hat Enterprise Linux (RHEL). This shift has allowed us to get support and limit our downtime, which is crucial in our manufacturing sector where if the plant is down, they do not make money.

    What's my experience with pricing, setup cost, and licensing?

    The pricing, setup cost, and licensing have been fair; I think it offers a good value, and I do not feel it is overpriced. You pay for what you get.

    Which other solutions did I evaluate?

    While using Red Hat Enterprise Linux (RHEL), we looked at other solutions such as Ubuntu and SUSE, but there was no match.

    What other advice do I have?

    We do not have any AI workloads.

    I have not used Lightspeed either.

    The knowledge base offered by Red Hat Enterprise Linux (RHEL) has pretty good documentation, although it can sometimes be hard to find and navigate.

    Overall, I would give Red Hat Enterprise Linux (RHEL) a ten and my advice to other companies considering it is to implement it. Move forward and implement it because the support, community, software, and product are phenomenal. I rate this review a ten out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: May 13, 2026
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    Sudhir Kumar Tiwari - PeerSpot reviewer
    Dev Ops Engineer at a manufacturing company with 10,001+ employees
    Real User
    Top 5Leaderboard
    May 12, 2026
    Platform has unified microservice deployment and provides strong security and responsive support
    Pros and Cons
    • "Red Hat Enterprise Linux (RHEL) is very easy to use, and the support services are also very good from the Red Hat side."
    • "Price-wise, I feel there is a difference. Red Hat will charge a bit more."

    What is our primary use case?

    I'm working on OpenShift in a Red Hat environment with Red Hat Linux. I'm working on a Linux platform, using the product as Linux, and the product I'm using is OpenShift.

    I'm using Red Hat Enterprise Linux (RHEL); that's correct.

    We are working on microservices, so we are using OpenShift for the deployment of the application's microservices approach. OpenShift provides good features to create Docker files and deployment. It's a unique product where we are not very worried about the Docker file and repository configuration; everything is in one place. We only need to be worried about the source code. It is a good product. Even in the market, people are likely using all solutions from one vendor. The speed of resolution of problems is also very smooth. Sometimes, if there is any technical issue, the Red Hat team also works in parallel and provides a solution very frequently and quickly. Overall, even though there are multiple products for Kubernetes available, like AWS, GKE, and AKS, OpenShift is more user-friendly, and everything is in-house. People are very happy to use it and are adopting it. Support-wise, they are not looking at multiple vendors. Only one vendor will fix all kinds of issues.

    What is most valuable?

    Security requirements are useful for me in choosing Red Hat Enterprise Linux (RHEL) in the cloud; it has also fulfilled security-related use cases. I am very happy, and the features Red Hat provides are very useful for real-time scenarios.

    Red Hat Enterprise Linux (RHEL) is very easy to use, and the support services are also very good from the Red Hat side. This is why people are moving to Red Hat Enterprise Linux (RHEL). Upgradation, security, and everything are upgraded from time to time. As a client and as a vendor, we are adopting and using the enhancement approach that Red Hat provides from time to time.

    Red Hat Enterprise Linux (RHEL) makes it easier to manage my hybrid cloud environment because it is not much different from what other vendors will provide. It is very useful. From what I know and have observed, for upgradation, security, other patches, or other versions, they are enhancing and providing quick solutions and new features. It is very useful, and this is why we prefer it. They also timely provide us with documentation to upgrade the older version to a new version. The documentation part is also very good, and if we upgrade from a lower version to a higher version, it is very simple and will update the cluster within a second. I feel that OpenShift is better than other vendors.

    I'm not feeling much difference with Red Hat Enterprise Linux (RHEL) and any other vendor because Red Hat is OpenShift. Only their security features and new functionality are managed by Red Hat. If we are not aware of something, they will document it and provide guidance and training. It is easy to understand and implement in real-time. This is the difference we are getting with other vendors: training and documentation. But as a production or any implementation, because they are also providing content and documentation, implementation-wise, for a new feature or new technology, if we are looking into it on the Linux platform, we will integrate easily and implement our application easily into Red Hat.

    What needs improvement?

    The AI part is coming into the picture as generative AI and agentic AI; multiple parts are there. Security might be the biggest challenge for AI right now. Red Hat needs to enhance for the AI-related applications because sometimes it is an open kind of environment, like ChatGPT. Privacy needs to be maintained. Overall, from a security perspective, whatever they have provided, I'm satisfied with. Going forward, the AI thing is increasing, and data leakage may happen later on. Red Hat needs to consider all the parameters related to AI, and if they are providing any solution, it needs to be very secure because right now, people are creating AI-related applications, but from a security perspective, there is not much. If they consider that and provide a solution, they might get more value.

    Functionality-wise, I feel that Red Hat has done a tremendous job. Functionality-wise, I will not suggest anything because they have covered whatever their competitors have. Red Hat also has a similar approach, and they have a solution. The only consideration part right now is the AI security kind of application. No other company is also providing any fixed solution as of now, a generic and fixed solution for it. If people are working with a security perspective, then it is better, and Red Hat might be a leader for the others.

    For how long have I used the solution?

    I have been working with Red Hat Enterprise Linux (RHEL) for around three years.

    How are customer service and support?

    The technical support from Red Hat is the best part, and I am totally satisfied.

    I confirm that I have experience with IBM Linux, and it is the same functionality with Red Hat Enterprise Linux (RHEL).

    Which solution did I use previously and why did I switch?

    I have worked on IBM Linux with different other vendors, so I feel that documentation, training, and perspective, Red Hat is much better than any other Linux. That is the key. Support-wise also, if anybody is facing a challenge, the support system is very reachable, and they will support immediately.

    I confirm that I have experience with IBM Linux, and it is the same functionality with Red Hat Enterprise Linux (RHEL).

    How was the initial setup?

    The initial setup for Red Hat Enterprise Linux (RHEL) is very simple.

    What's my experience with pricing, setup cost, and licensing?

    Price-wise, I feel there is a difference. Red Hat will charge a bit more. But they are providing value, so it is fine if people are using a very secure environment and an in-house solution. Red Hat Enterprise Linux (RHEL) is very useful, but pricing-wise, there is a difference from other vendors. It might be because they are providing an all-in-house solution; that is the reason. I don't know the exact reason, but that is the thing I have considered.

    What other advice do I have?

    I can provide a rating of ten for the scalability part of Red Hat Enterprise Linux (RHEL).

    Price-wise, I feel there is a difference. Red Hat will charge a bit more. But they are providing value, so it is fine if people are using a very secure environment and an in-house solution. Red Hat Enterprise Linux (RHEL) is very useful, but pricing-wise, there is a difference from other vendors. It might be because they are providing an all-in-house solution; that is the reason. I don't know the exact reason, but that is the thing I have considered.

    Majorly, the company will provide a portal for Red Hat, and everything is managed by the market portal. The costing part is taken care of, but for estimation, calculation, and suggestion, we are suggesting which one is better and which one is not. The final call depends on the manager and discussions with multiple factors, and even the client, regarding which cloud or which Linux to use.

    Majorly, I have worked on the AWS and Azure platforms for deployment with Red Hat Enterprise Linux (RHEL).

    It is very simple to migrate from the cloud to on-prem with Red Hat Enterprise Linux (RHEL). Upgradation has no problem. Even with migration, we need to follow some rules and concepts. In that situation also, they are using Linux. So, we can deploy the same into Red Hat Enterprise Linux (RHEL) also. We are not seeing any major changes or differences for the migration from other Linux to Red Hat Enterprise Linux (RHEL). It is the same. No problem with the migration.

    It is not my part, but I participated sometimes in the Red Hat Linux Image Builder. I was not creating any images. But cloud-wise, there are also provisioners which will provide specific services for Red Hat, and in it, it will build the different applications with the Red Hat OS. It is done by the developers, but I feel that it is very simple and is done by the provisioner facility. It will also provide it with the help of Ansible, with the help of Terraform, and multiple other tools.

    I don't feel any pain points with Red Hat Enterprise Linux (RHEL), but it will provide a good support system and whatever functionality is majorly in the market, it will also provide. It is not very far from the market. Whatever the market has, it will provide. I feel that it is a good product.

    It is very good with the knowledge base offered by Red Hat; whatever product we are using, they are also well-documented, and they will provide that before using anything. It is fine. There is no need to provide unnecessary documentation. Whatever they are providing is more than sufficient for the implementation. Whenever any developer, support team, or DevOps engineer is facing any challenge, they raise a request with the support team, and they will provide an immediate solution. They will also provide a customized solution. It is better support-wise and document-wise. I feel there are no suggestions for enhancement or anything additional.

    I don't see any kind of gap regarding how Red Hat helps to mitigate downtime or lower risk, but I feel some solutions with Terraform or something similar are not providing proper documentation. I have observed that one time. But when we raised a request, they immediately provided a solution. With a new technology, like AI coming into the picture, for the pros and cons and how to implement and what kind of applications it is supporting, they need to provide very crisp and simple documentation. This way, as a support team, DevOps team, or any developers, they will create their applications and deploy them seamlessly into production.

    I can consider Red Hat Enterprise Linux (RHEL) as a rating of nine point five, and zero point five percent is an enhancement that is needed everywhere. I would rate it as nine. My overall review rating is ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: May 12, 2026
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    Roshan Ugale - PeerSpot reviewer
    Junior Associate at ESDS Software Solution Limited
    Real User
    Top 5Leaderboard
    Jan 20, 2026
    Automation with hybrid deployments has improved security and reduced downtime in daily banking work
    Pros and Cons
    • "The business value of Red Hat Enterprise Linux (RHEL) is significant in comparison to other Linux distributions I have used, particularly because we work with banking clients that operate around the clock."

      What is our primary use case?

      I work with the on-premises deployment of Red Hat Enterprise Linux (RHEL).

      In our organization, we are using Red Hat Enterprise Linux (RHEL) for deployment, scheduling tasks, and automation tasks as part of our day-to-day activities. We find Red Hat Enterprise Linux (RHEL) to be a very flexible operating system, meaning we can utilize this machine for years without concerns about it hanging or any issues.

      Currently, we have started using Red Hat Enterprise Linux (RHEL) in a hybrid environment, specifically with AWS cloud along with on-premises deployments. We are in the phase of deployment and are just beginning to utilize it on the cloud.

      One specific pain point that Red Hat helped us solve is automation, particularly through Ansible. It is a powerful tool that enables us to effectively automate tasks, which is incredibly helpful in our operations.

      Red Hat Enterprise Linux (RHEL) does help me save time, especially with automation tools like Ansible. We can execute tasks and then focus on other activities, which significantly enhances our productivity.

      Red Hat Enterprise Linux (RHEL) has helped mitigate downtime and lower risks in the banking sector. We previously were not using cloud but have begun transitioning to a hybrid environment to enhance security and productivity, especially given our experiences with on-premises products.

      What is most valuable?

      I have previously used Ubuntu and CentOS as different solutions. However, since Ubuntu is not much familiar in our organization, we moved to Red Hat Enterprise Linux (RHEL). CentOS has already been decommissioned and merged into Red Hat, so for the past seven years, we have been using Red Hat Enterprise Linux (RHEL). Before that, we were using Ubuntu, both in college and school days, and I have worked with different flavors and also on Oracle.

      The key difference I see between Red Hat Enterprise Linux (RHEL) and Ubuntu is mainly in the support offered. Red Hat Enterprise Linux (RHEL) provides 24x7 support for any critical issues we face. As we are working in the banking sector, having that support is crucial. In contrast, with Ubuntu or CentOS, we do not have timely support; we need to raise tickets and face delays in deployment and production, which is a significant drawback.

      I assess the knowledge base offered by Red Hat Enterprise Linux (RHEL) as very good. The training sessions are beneficial and it is totally open source, allowing us to access official sites for learning and documentation. I continuously learn with Red Hat Enterprise Linux (RHEL) and find plenty of free documents available for study. Compared to other operating systems like Ubuntu, there is not as much documentation, making it easier to learn using Red Hat Enterprise Linux (RHEL) official resources.

      The most important security features in Red Hat Enterprise Linux (RHEL) stem from its open-source nature, which allows us to easily understand what happens within the system and identify potential loopholes. Additionally, SELinux is a powerful security module we use to block external threats. It also features a firewall, encryption, and uses advanced algorithms like SALT and SH5, making it difficult for malicious entities to crack the system. In essence, Red Hat Enterprise Linux (RHEL) has robust security features.

      I have used the Image Builder of Red Hat Enterprise Linux (RHEL) but not the system roles. Image Builder has proven useful for creating images.

      The Image Builder is very easy and simplifies tasks, significantly reducing our workload. It saves us a lot of time compared to what we used to do previously, thereby boosting our productivity.

      What needs improvement?

      I have not identified any specific improvements needed in Red Hat Enterprise Linux (RHEL), but I would recommend reducing the cost of certification training. This would allow more people, including students, to access global certifications and deepen their interaction with the systems. Overall, I am satisfied with Red Hat Enterprise Linux (RHEL) and find it smooth, even as I start using newer versions like Red Hat Enterprise Linux (RHEL) 10, which features AI functions.

      For how long have I used the solution?

      I have been using Red Hat Enterprise Linux (RHEL) for the last seven years.

      What do I think about the stability of the solution?

      I find the stability of Red Hat Enterprise Linux (RHEL) to be very good. Over the years, we have not encountered any significant issues, which is a key reason we have transitioned to using Red Hat Enterprise Linux (RHEL).

      What do I think about the scalability of the solution?

      I find Red Hat Enterprise Linux (RHEL) to be scalable. Since much of it is open-source, we do not incur costs for various functionalities, reducing expenses while still being scalable.

      How are customer service and support?

      The customer service and technical support provided by Red Hat are very good. They respond promptly, even in off-hours, such as at 3:00 AM. We have no regrets about our decision to shift to Red Hat Enterprise Linux (RHEL).

      I would rate the technical support of Red Hat Enterprise Linux (RHEL) as eight out of ten.

      How would you rate customer service and support?

      Positive

      How was the initial setup?

      The initial setup of Red Hat Enterprise Linux (RHEL) is very straightforward due to my prior experience. I did not face any issues, and the support from the Red Hat subscription plan has been helpful throughout the process.

      What other advice do I have?

      I understand the pricing aspect. We are using Red Hat Enterprise Linux (RHEL) as a free-of-cost OS, but we do require a subscription for support. While I am not involved at the management level, I know there is a cost for the subscription plan that provides 24x7 support, though I do not know the exact amount.

      The business value of Red Hat Enterprise Linux (RHEL) is significant in comparison to other Linux distributions I have used, particularly because we work with banking clients that operate around the clock. Red Hat Enterprise Linux (RHEL) provides instant response for support, allowing us to resolve issues quickly, which is crucial for maintaining productivity and operations without downtime.

      I definitely recommend Red Hat Enterprise Linux (RHEL) to other organizations considering it for their environment. I also suggest students download Red Hat Enterprise Linux (RHEL) to learn Linux instead of opting for Ubuntu or CentOS.

      Apart from Ansible, I have previously worked with OpenShift from Red Hat. While we are not currently using it, I have found it to be flexible and beneficial. However, we are mainly focused on AWS for now.

      I would give Red Hat Enterprise Linux (RHEL) as a product or solution a rating of 9.5 out of 10.

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      Last updated: Jan 20, 2026
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      Roshan Ugale - PeerSpot reviewer
      Roshan UgaleJunior Associate at a consultancy with 501-1,000 employees
      Top 5LeaderboardReal User

      Red Hat Enterprise Linux is a stable, secure, and enterprise-ready operating system that is well suited for production workloads. It provides excellent performance and reliability, especially for mission-critical applications and server environments.


      One of RHEL’s strongest advantages is its long-term support lifecycle, which makes it ideal for enterprises that require predictable updates and stability. Security features such as SELinux, regular patching, and strong vendor support add significant value.


      RHEL integrates well with enterprise tools, virtualization platforms, and cloud environments. Documentation and community support are strong, and Red Hat’s official support is responsive and knowledgeable.


      The main drawback is licensing cost, which may be high for small organizations or non-production use compared to community distributions. However, for enterprises that prioritize stability, security, and vendor-backed support, RHEL is a solid choice.


      Overall: A reliable and robust enterprise Linux platform best suited for organizations with production and compliance requirements.

      reviewer2753214 - PeerSpot reviewer
      Senior Linux Systems Engineer at a retailer with 10,001+ employees
      Real User
      Top 20
      Aug 30, 2025
      Facilitates centralized management and provides platform consistency and stability
      Pros and Cons
      • "Red Hat Enterprise Linux (RHEL) provides us with a standardized Linux that has controlled package versioning so that there's no scope for issues when we're applying patches."
      • "There are times when the latest and most exciting releases available online are not included in the version of Red Hat that we have."

      What is our primary use case?

      I am a platform engineer, so I help build out the infrastructure for app owners to use. I manage the OS.

      How has it helped my organization?

      Red Hat Enterprise Linux (RHEL) provides us with a standardized Linux that has controlled package versioning so that there's no scope for issues when we're applying patches. It's pretty stable and gives us stable releases.

      Red Hat Enterprise Linux (RHEL) benefits my company overall because compared to other operating systems, it has a lower TCO. It's lighter weight than Microsoft Windows and simpler to use in some aspects, making it easy to use without having to worry about a graphical interface and similar elements.

      What is most valuable?

      The features of Red Hat Enterprise Linux (RHEL) I appreciate the most include the management, specifically that Red Hat Satellite is nice. This management feature is great because it centralizes what I need to do to keep an eye on all the systems in the environment. 

      What needs improvement?

      There are some features of Red Hat, not just Red Hat Enterprise Linux (RHEL), that have a higher cost of entry, which prevents us from trying out things such as Ansible Automation Platform due to its high cost. We are still deciding if we're going to go that route.

      There are some positive aspects to the consistent packaging of Red Hat, which is great. However, there are times when the latest and most exciting releases available online are not included in the version of Red Hat that we have. For example, the version included in Red Hat can sometimes feel outdated compared to the open-source versions that are currently available.

      For how long have I used the solution?

      I have been using Red Hat Enterprise Linux (RHEL) for 15 years.

      What do I think about the stability of the solution?

      Its stability and reliability are very good.

      Red Hat Enterprise Linux (RHEL) has helped us to mitigate downtime and lower risks, not necessarily due to its nature but because we design our systems to be highly available. We have multiple nodes and we only bring down some nodes, leaving others up, depending on the application, which sometimes dictates how it becomes highly available.

      What do I think about the scalability of the solution?

      Red Hat Enterprise Linux (RHEL) scales pretty effectively with the growing needs of my company.

      How are customer service and support?

      They are pretty knowledgeable. If they don't know it, they know someone who does, so they can always route me and my questions to whomever is able to answer.

      I would evaluate the customer service and technical support of Red Hat Enterprise Linux (RHEL) as good, although sometimes opening a case and waiting hours seems excessive, depending on the severity of the issue. It may be a P2 to us, but a P2 with a 4 to 8 hour response seems too long sometimes, and they won't escalate. However, once all that's completed, I would still rate them at least a solid eight.

      How would you rate customer service and support?

      Positive

      How was the initial setup?

      My experience with deploying Red Hat Enterprise Linux (RHEL) involves lots of scripting and golden images, but there's a newer version of creating the images, and I'm looking forward to using that.

      We have a hybrid environment with on-premises and cloud deployments.

      We use Red Hat Satellite for provisioning and patching, and I am satisfied with that. 

      Upgrading or migrating Red Hat Enterprise Linux (RHEL) from on-premises to the cloud went mostly well. However, there were some caveats to consider when moving to the cloud that we hadn't anticipated. For instance, some migration tools had hardcoded values that shouldn't have been fixed in that way. We did encounter some issues that required remediation, but for the most part, the process has gone smoothly.

      Our upgrade or migration plans to stay current involve evaluating Red Hat 9 now, and we will be evaluating Red Hat 10 afterwards. I don't think there are any other Red Hat products with a major upgrade upcoming. We are still using Red Hat Satellite, currently at version 6.16, and it needs to get upgraded to the next version pretty soon. The version of Ansible within Red Hat can sometimes feel way behind the version of Ansible that's available open source. Some migration tools hardcoded certain values that shouldn't have been hardcoded.

      What was our ROI?

      The biggest return on investment when using Red Hat Enterprise Linux (RHEL) for me is its consistent nature, as it has stable releases. I don't have worries when patching because everything is backwards and forwards compatible depending on the version.

      Which other solutions did I evaluate?

      We don't consider other solutions in our company that do the same thing as Red Hat Enterprise Linux (RHEL), nor did we use other solutions before choosing Red Hat Enterprise Linux (RHEL). We stick with Red Hat Enterprise Linux (RHEL), and if anything comes up that looks different from our OS, we heavily push back because we've established a relationship with Red Hat, and we're not looking to introduce a new flavor of Linux and a new support model after all the training we've had already.

      What other advice do I have?

      My assessment of Red Hat Enterprise Linux (RHEL)'s built-in security features for simplifying risk reduction and maintaining compliance is that while I haven't used OpenSCAP much, the documentation of their CVEs and vulnerabilities is pretty easy to use through the website. It helps me identify if a CVE is applicable or not applicable, which is useful in case an event occurs and I need to research its impact and remediation.

      I rate Red Hat Enterprise Linux (RHEL) an eight out of ten. 

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Mohamed_Atta - PeerSpot reviewer
      Senior DevOps engineer at Vodafone
      Real User
      Top 20
      Sep 2, 2025
      Support team significantly improves secure application deployment
      Pros and Cons
      • "Red Hat Enterprise Linux (RHEL) has positively impacted our organization by improving our environment, enhancing security, and enabling the implementation of best practices."
      • "Red Hat should provide more training opportunities and make learning materials more accessible to users and customers."

      What is our primary use case?

      My main use case for Red Hat Enterprise Linux (RHEL) at work involves using the EKS Kubernetes cluster on AWS, which is hosted on managed nodes based on Red Hat Enterprise Linux (RHEL) 9.4.

      On a daily basis, I manage these nodes, execute commands to check connectivity, investigate network issues, and gather metrics such as CPU and RAM usage. Red Hat Enterprise Linux (RHEL) is integral to my daily work, as I regularly log into these nodes to execute commands, check network issues, and monitor capacity.

      What is most valuable?

      One of the best features Red Hat Enterprise Linux (RHEL) offers is the premium support, which is particularly noteworthy in version 9.4. If we encounter an issue, we can contact the support team anytime, and a technical support representative works with us to find the root cause. The support team helps us find and solve issues quickly and effectively.

      While many features in Red Hat Enterprise Linux (RHEL) are common to all Linux distributions, RHEL stands out due to its vast community and comprehensive feature set. Red Hat has the largest market share among Linux distributions, and its exceptional support distinguishes it from other distributions. Additionally, it is renowned for its stability, security, ease of use, and community engagement.

      Red Hat Enterprise Linux (RHEL) has positively impacted our organization by improving our environment, enhancing security, and enabling the implementation of best practices. We chose RHEL 9.4 for its stability, security, and excellent support. When running our Kubernetes cluster on AWS, RHEL proves to be an excellent choice for deploying our applications in a secure environment.

      Using Red Hat Enterprise Linux (RHEL) 9.4, we enhance our security through features such as SELinux, which significantly improves our environment's security and stability. We have used RHEL-based nodes since the inception of our organization and the My Vodafone app project in Greece, contributing to improved security, performance, and stability throughout our operations.

      What needs improvement?

      The primary area for improvement in Red Hat Enterprise Linux (RHEL) relates to accessibility and training resources rather than the operating system itself. Red Hat should provide more training opportunities and make learning materials more accessible to users and customers.

      Specifically, the documentation should be more accessible, and Red Hat should consider offering free training or virtual machines beyond just ISO files. A free virtual machine on the cloud would be valuable for people to try and become familiar with RHEL, as installing a virtual machine from an ISO can be complex. A pre-installed RHEL virtual machine would make it easier for people to learn and experience the distribution.

      I rate Red Hat Enterprise Linux (RHEL) eight out of ten because while it's an excellent score, there is room for improvement in accessibility. Unlike other distributions such as Ubuntu or Arch Linux that are readily available, Red Hat should create more opportunities for users to try their system through easily accessible virtual machines on their website or other public platforms.

      For how long have I used the solution?

      I have been using Red Hat Enterprise Linux (RHEL) for eight years, starting before my career as a DevOps and system admin engineer.

      What do I think about the scalability of the solution?

      The scalability of Red Hat Enterprise Linux (RHEL) for my organization is exceptional, and it handles growth and increased demand effectively. The support system particularly enhances its scalability capabilities.

      How are customer service and support?

      The customer support of Red Hat Enterprise Linux (RHEL) deserves a perfect 10 out of 10, as it is one of the most valuable aspects of the system.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      I did not use a different solution before Red Hat Enterprise Linux (RHEL). We started with RHEL 7, upgraded to 8, and are now using version 9.4.

      What's my experience with pricing, setup cost, and licensing?

      The pricing, setup cost, and licensing process for Red Hat Enterprise Linux (RHEL) is straightforward, and I have not encountered any challenges in conducting these operations.

      What other advice do I have?

      My advice for others considering Red Hat Enterprise Linux (RHEL) is to strongly consider it as one of the most secure, stable, and efficient options compared to other distributions. I have always chosen RHEL as my first choice without evaluating other options. I rate this solution 8 out of 10.

      Which deployment model are you using for this solution?

      Public Cloud

      If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

      Amazon Web Services (AWS)
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Cloud And Infrastructure Engineer at a financial services firm with 1,001-5,000 employees
      Real User
      Top 10
      Jun 14, 2026
      Reliable platform has minimized downtime risks and has strengthened security and patching
      Pros and Cons
      • "The business value of Red Hat Enterprise Linux (RHEL), especially in a production environment, is highlighted by response time when I encounter an issue."
      • "The pricing for Red Hat's Premier support is on the higher side."

      What is our primary use case?

      In my current role as an Enterprise Systems Engineer, my daily responsibilities involve provisioning Red Hat Enterprise Linux (RHEL) servers, dealing with all the assets, users, storage, troubleshooting whenever there is an issue, and everything in between.

      The business value of Red Hat Enterprise Linux (RHEL), especially in a production environment, is highlighted by response time when I encounter an issue. When my production is down, every additional minute of unplanned downtime means a fine from the regulator. In situations like that, if I have major downtime and support responds to my emergency in fifteen minutes, that is much better than a response in thirty or forty-five minutes. Beyond support, I appreciate Red Hat's commitment to security; my servers require third-party packages for my applications. The fact that Red Hat tests every package before adding it to their repositories gives me peace of mind regarding security. If any problems arise with Red Hat Enterprise Linux (RHEL) packages, I am eligible for support, and they often provide analysis and patches. Therefore, the three biggest selling points for me are patching, security, and support.

      What is most valuable?

      On a scale from one to ten, I would rate the technical support for Red Hat Enterprise Linux (RHEL) at nine out of ten.

      My major appreciation is how quickly they respond to calls; in my experience, it is much faster than all of the other major OEMs we have, such as Microsoft, Oracle, and IBM. Their response time is roughly the same as IBM, which is far better than the other OEMs I have. Especially if you raise a severity one case, they will respond in less than an hour, and you can always get an engineer on a Teams or Zoom call to actually see the problem you are having, rather than just sending commands to collect log files, uploading them to the portal, and waiting for their analysis. It is much easier, especially when you are in a crisis, to have someone on call with you.

      In terms of provisioning and patching Red Hat Enterprise Linux (RHEL) systems, I utilize Red Hat Satellite servers that essentially collect all of the patches advertised by Red Hat. We store these on-premises on a distribution server, the same server as the Satellite server, but for automation, we currently use Ansible to trigger the updates we want applied to the servers.

      Red Hat Enterprise Linux (RHEL) makes it easier to manage my hybrid cloud environment in some aspects, especially in terms of patching. Around Red Hat Satellite, I can onboard any server I have as long as I maintain a direct line of sight in terms of network. However, for comprehensive management of both private and public clouds, I honestly have not interacted with a solution from Red Hat that allows for that. I might not be aware of such a solution, but I have not experienced it.

      My initial setup with Red Hat Enterprise Linux (RHEL) is straightforward; it is not substantially more difficult to deploy any Red Hat-based systems than it is for other Linux or open-source systems. The process is essentially the same, but with the backup of support, if something goes wrong, having enterprise support allows for quick assistance. Overall, I find it somewhat easier to deploy on Red Hat Enterprise Linux (RHEL).

      The upgrades and migration on Red Hat Enterprise Linux (RHEL) are also straightforward; Red Hat provides a step-by-step guide with instructions and commands for upgrading servers from Red Hat seven to eight, and from eight to nine. They even include potential issues you might face and how to resolve them, which is very helpful.

      What needs improvement?

      I have not interacted with either Red Hat Enterprise Linux (RHEL) Image Builder or Red Hat Enterprise Linux (RHEL) System Roles.

      I do not have an answer ready for how Red Hat Enterprise Linux (RHEL) can be improved; I need to give it some thought.

      Regarding deploying clusters on Red Hat Enterprise Linux (RHEL), I do not have experience with that either.

      I agree that deploying clusters was quite complex in the past, but I have not interacted with that particular product.

      For how long have I used the solution?

      Overall, I have been working with Red Hat Enterprise Linux (RHEL) for approximately four years.

      What do I think about the scalability of the solution?

      I find Red Hat Enterprise Linux (RHEL) scalable, though it is not necessarily with regard to Red Hat-specific tools; it is more about open source and Linux tooling in general. For instance, whether creating a cluster or using Pacemaker, it is the same package I run on Red Hat Enterprise Linux (RHEL) as on Oracle or SUSE. It is not really Red Hat-specific.

      How are customer service and support?

      Recently, I had a significant incident on one of my servers; although I spent an entire day troubleshooting it, Red Hat support helped us bring it up within three hours of the call. Considering that I experienced financial loss during the downtime, I would say the ROI is definitely there, though it might depend on the industry.

      How was the initial setup?

      My initial setup with Red Hat Enterprise Linux (RHEL) is straightforward; it is not substantially more difficult to deploy any Red Hat-based systems than it is for other Linux or open-source systems. The process is essentially the same, but with the backup of support, if something goes wrong, having enterprise support allows for quick assistance. Overall, I find it somewhat easier to deploy on Red Hat Enterprise Linux (RHEL).

      What was our ROI?

      Regarding return on investment, I think it would be difficult for me to justify, but I would say it exists. In the finance industry, support is key. Recently, I had a significant incident on one of my servers; although I spent an entire day troubleshooting it, Red Hat support helped us bring it up within three hours of the call. Considering that I experienced financial loss during the downtime, I would say the ROI is definitely there, though it might depend on the industry.

      What's my experience with pricing, setup cost, and licensing?

      The pricing for Red Hat's Premier support is on the higher side.

      Which other solutions did I evaluate?

      I do not really see advantages that Red Hat's competitors have over them; for most of the products I interact with in the Red Hat ecosystem, they are mostly available on almost all other distributions. While Red Hat does offer security and support advantages, most other items are similar across different distributions.

      What other advice do I have?

      My company uses Red Hat Enterprise Linux (RHEL) on a private cloud, but I have a mixture of both; I have some of my servers on VMware and others on Azure.

      Approximately, us admins and application support teams consist of a team of thirty people. Others normally access through whatever application is running there, meaning that if it is a web application running on Apache, end users will access it through the web portal but not directly to the server.

      My system lifecycle practices in the cloud are similar to my on-premises or virtualization practices; it is the same template in terms of how often we patch and perform vulnerability analysis. The lifecycle is pretty much the same, only that I have only test environments on the public cloud and production on my private cloud.

      In East Africa, I see that Red Hat Enterprise Linux (RHEL) is popular among financial institutions, but non-financial institutions tend to prefer more open distributions due to cost. For financial institutions, security and support are key selling points, which makes Red Hat Enterprise Linux (RHEL) quite popular.

      The knowledge base offered by Red Hat features documentation that is quite easy to digest and organized well, allowing users to find articles based on topic. They provide descriptions of what you are dealing with and any commands necessary to get particular functionalities working; overall, they are doing a good job with documentation.

      There is no exact limitation when integrating Red Hat Enterprise Linux (RHEL) with other products or third-party solutions; they do not discourage running other applications on their systems. Essentially, the same capability available on a supported version of Red Hat Enterprise Linux (RHEL) can also run on an unsupported version and on any other distribution besides Red Hat Enterprise Linux (RHEL). Therefore, I do not see either an advantage or disadvantage there.

      My overall review rating for Red Hat Enterprise Linux (RHEL) is nine out of ten.

      Which deployment model are you using for this solution?

      Hybrid Cloud

      If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      Last updated: Jun 14, 2026
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      PeerSpot user
      Senior Middleware Engineer at a insurance company with 5,001-10,000 employees
      Real User
      Top 20
      Aug 30, 2025
      Significant app migration speed and enhanced productivity achieved
      Pros and Cons
      • "The feature I find most valuable about Red Hat Enterprise Linux (RHEL) is security; for our company, Red Hat Enterprise Linux (RHEL) has helped us significantly."
      • "There is definitely room for improvement on how to collect the troubleshooting logs, especially in live production."

      What is our primary use case?

      Primarily, our use cases for Red Hat Enterprise Linux (RHEL) are web hosting, but we have a lot of other IBM products running on the machine.

      What is most valuable?

      The feature I find most valuable about Red Hat Enterprise Linux (RHEL) is security. For our company, Red Hat Enterprise Linux (RHEL) has helped us significantly. We used to be on Sun Solaris approximately 12 years ago, and we have migrated to Red Hat Enterprise Linux (RHEL), on 7, 8 version, and now on 9 version, and I'm trying to go to 10 as soon as possible. This has resulted in faster app migration because we're running an elevation of many IBM products we had at the legacy, and we see significant improvement in how fast they can build services.

      From the web app perspective, my experience with the deployment of Red Hat Enterprise Linux (RHEL) is that they are fast to market; when they request a new VM instance, they can do it very quickly, in a matter of minutes. Security requirements were a consideration before choosing Red Hat Enterprise Linux (RHEL).

      What needs improvement?

      Based on my personal observation over the last several years, there is definitely room for improvement on how to collect the troubleshooting logs, especially in live production. Many times my server team has to open a case with Red Hat to collect their dumps, and there should be a better way of live collection without shutting down or restarting the machine. If you restart, you lose the opportunity to capture the issue, and that should be much more improved.

      For how long have I used the solution?

      I have been using Red Hat Enterprise Linux (RHEL) for more than 20 years.

      What do I think about the scalability of the solution?

      My personal observation is that Red Hat Enterprise Linux (RHEL) scales effectively with the growing needs of our company. We are currently migrating from VMware, which is showing more improvements.

      Which solution did I use previously and why did I switch?

      We used other solutions in our company before choosing Red Hat Enterprise Linux (RHEL). We had Sun Solaris and also IBM AIX, and currently, we are using both AIX and Red Hat Enterprise Linux (RHEL).

      The big difference between AIX and Red Hat Enterprise Linux (RHEL) is definitely in how they interact with the application side, as the underlying hardware for IBM AIX runs on P-series compared to Red Hat Enterprise Linux (RHEL), which runs on the Intel platform. Red Hat Enterprise Linux (RHEL) is extremely reliable.

      How was the initial setup?

      We are deploying Red Hat Enterprise Linux (RHEL) both in the cloud and on-premises. Currently, we are doing upgrades from RHEL 7 to 9 and 7 to 8, but not directly. I manage and own at least 10 to 12 servers.

      What was our ROI?

      The biggest return on investment for me when using Red Hat Enterprise Linux (RHEL) is not necessarily financial. The command interface and the way it offers faster response times make me feel much more productive working with Red Hat Enterprise Linux (RHEL).

      What other advice do I have?

      From the OS perspective, Red Hat Enterprise Linux (RHEL) is very good at mitigating downtime and lowering risks; however, certain things when bundled with other components show significant dependency. I definitely recommend using Red Hat Enterprise Linux (RHEL) as long as the financial cost is acceptable.

      I would rate Red Hat Enterprise Linux (RHEL) an eight or nine out of ten overall. To make it a perfect 10, from a system admin perspective, my only concern is that for an actively reproducing issue, I should have the provision to collect live logs without needing to depend on a Red Hat support case for minor issues, as that takes time. Other than that, I'm very satisfied with the usage perspective.

      Disclosure: My company has a business relationship with this vendor other than being a customer.
      PeerSpot user
      Solution Architect at a aerospace/defense firm with 10,001+ employees
      Real User
      Top 20
      May 14, 2026
      Security-focused platform has supported long-term uptime and strict compliance for critical services
      Pros and Cons
      • "My thoughts on the efficiency of Red Hat Enterprise Linux (RHEL) are that it is a great product, we could not live without it, and I do not see it going away anytime soon, so I believe it is a staple of the offering."
      • "The biggest struggle we have with Red Hat Enterprise Linux (RHEL) is the cost and the fact that a lot of people want to gravitate to the upstream offerings."

      What is our primary use case?

      My main use cases for Red Hat Enterprise Linux (RHEL) are primarily for IT services, as well as supporting Army programs. We use the OpenSCAP project in Red Hat Enterprise Linux (RHEL) because we have a lot of security compliance requirements that we must address with STIG compliance.

      How has it helped my organization?

      Increased security posture through running minimal base images for critical services. Scalability through automated OS deployments.

      What is most valuable?

      Red Hat Enterprise Linux (RHEL) helps us solve the challenges that you potentially have with the Windows operating system being a much larger attack surface with services running which often are not needed. RHEL is a security-focused operating system.

      I appreciate Red Hat Enterprise Linux (RHEL)'s feature of supporting minimal installs because for a lot of our use cases, we do not need a full operating system with office productivity tools, which makes it much easier to provide just the minimal installation.

      The compliance tools in Red Hat Enterprise Linux (RHEL) help our company because they are a mandated requirement, allowing us to use those tools to remediate the system and provide quantifiable percentages and scores to show that we are compliant.

      Red Hat Enterprise Linux (RHEL) plays a huge role in my organizations implementation of the zero-trust model, as we always end up with requirements that force us to use Windows. Traditionally, we use Active Directory for identity management, and Red Hat Enterprise Linux (RHEL) has been a staple for all of our server infrastructure. For anything that needs to have a long uptime or anything that provides a service, we always gravitate to Red Hat Enterprise Linux (RHEL) as opposed to Windows, which is primarily for office productivity-type purposes.

      My organization's process for managing regulatory compliance involves working with the cyber team to provide a checklist and show that we are compliant with all the controls or at least document why we are not or tailor them out. Red Hat Enterprise Linux (RHEL) has helped us with that because out of the box, it is in pretty good shape, so there is only minimal work we have to do on top of it.

      What needs improvement?

      The biggest struggle we have with Red Hat Enterprise Linux (RHEL) is the cost and the fact that a lot of our user base wants to gravitate to the free upstream offerings. I believe more competitive pricing would be my primary feedback.

      My insights on the pricing model for Red Hat Enterprise Linux (RHEL) go back to the annual recurring cost. At the end of the day, anything Red Hat can do to lower that to make it more competitive would help push people to a more stable enterprise product and not be so tempted to use the upstream free alternatives.

      For how long have I used the solution?

      I have been using Red Hat Enterprise Linux (RHEL) since RHEL 5 or around 15yrs. 

      What do I think about the stability of the solution?

      Red Hat Enterprise Linux (RHEL) has helped us with the mitigation of downtime and lowering risks because it is a stable operating system, and we are able to keep the uptime on our servers, with everything working great. We could not be happier with it.

      What do I think about the scalability of the solution?

      Red Hat Enterprise Linux (RHEL) is very scalable. We have systems where we have 2,000 users logging into it, and we have environments that are both online and on closed, restricted networks, so it is a very easy-to-scale product with everything where it needs to be.

      How are customer service and support?

      I would rate the customer service and technical support for Red Hat Enterprise Linux (RHEL) as a nine. Everything is solid there, and I am happy with it. There is always room for improvement.

      Which solution did I use previously and why did I switch?

      Every company starts off with Windows, and that is where we were at. There was a lot of use of CentOS for a while, but I definitely got involved with Red Hat Enterprise Linux (RHEL) pretty much early in my career and have been with it through the evolution of the product.

      How was the initial setup?

      The deployment process of Red Hat Enterprise Linux (RHEL) is straightforward. We are able to do it at scale, having used Kickstarts for doing bare-metal installs and virtual machines, and now with containers using Ansible to roll things out. The automation built-in makes it very easy.

      What about the implementation team?

      We have used Ansible extensively and use it a lot. We also use the Automation Platform in Red Hat Enterprise Linux (RHEL), which is part of our build pipelines and what IT does for patching.

      What was our ROI?

      From my point of view, the biggest return on investment when using Red Hat Enterprise Linux (RHEL) is definitely the relationship that we have with our account management team. I would say that is something we do not have with a lot of other vendors, so that is probably one of the big advantages we get with this product versus others.

      What's my experience with pricing, setup cost, and licensing?

      My insights on the pricing model for Red Hat Enterprise Linux (RHEL) go back to the annual recurring cost. At the end of the day, anything Red Hat can do to lower that to make it more competitive would help push people to a more stable enterprise product and not be so tempted to use the upstream free alternatives.

      Which other solutions did I evaluate?

      Ubuntu is still used a lot but I've found their distributions while more upstream, boated, and move likely to be impacted by CVE. 

      What other advice do I have?

      We have not used any AI workloads with Red Hat Enterprise Linux (RHEL). We are just beginning in the world of AI, and I saw the keynotes that looked promising. We have provided some OpenAI chatbot-type solutions, so I need to look at pricing for that and see how we can potentially shift some of the things that we have done on Red Hat Enterprise Linux (RHEL) to more of an enterprise offering such as Red Hat AI.

      My thoughts on the efficiency of Red Hat Enterprise Linux (RHEL) are that it is a great product. We could not live without it, and I do not see it going away anytime soon, so I believe it is a staple of the offerings.

      The knowledge base offered by Red Hat Enterprise Linux (RHEL) is solid, and it is what we always go to first before we open tickets. Red Hat is doing a great job of keeping that up to date and current, making it definitely a good resource.

      I would rate this review a nine overall.

      Which deployment model are you using for this solution?

      On-premises

      If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

      Other
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      Last updated: May 14, 2026
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      Buyer's Guide
      Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.
      Updated: June 2026
      Buyer's Guide
      Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.