Red Hat Enterprise Linux (RHEL) Reviews

We use Red Hat Enterprise Linux (RHEL) for applications. Our use case involves its very easy deployment and usability, along with substantial support from the community and open source resources. We are looking forward to using much more OpenShift applications and Red Hat Open as well. Red Hat Enterprise Linux (RHEL) helps me solve pain points related to scalability, enabling us to deploy several servers in one.

The AI and automation features such as Ansible and Ansible Tower stand out to me. We build streams in our automation features, using playbooks in Ansible for patching the application servers in a timely manner. We are also using automations for fault detections and fixing configurations, as well as building pipelines to deploy new features such as Windows 2019.

The open source environment has positively impacted our organization due to the package feature with the satellite, allowing us to download open source codes, which has been very flexible, resulting in enormous savings. Red Hat Enterprise Linux (RHEL) has mitigated downtimes and lowered risks in our organization, especially with the latest features.

I would like to see smoother integration with the AI components that would use other Red Hat products such as OpenShift and Ansible in Red Hat Enterprise Linux (RHEL). I think the support should be more concerned about the new standards of technology. Customer support could be a little bit better, but it is definitely very good overall.

I have been working for 26 years in the application management team.

Red Hat Enterprise Linux (RHEL) is definitely stable, and we are very happy about it.

Red Hat Enterprise Linux (RHEL)'s scalability is very well configured and very straightforward.

Although my team is not responsible for patching and maintaining Red Hat Enterprise Linux (RHEL) systems, I hear from my colleagues that they are very satisfied with the features, stating that it is easy to maintain the Linux environment and flexible. I have a Red Hat account and look on the internet for knowledge bases.

Since I am not responsible for managing the Red Hat Enterprise Linux (RHEL) hardware in our environment, I cannot give a detailed explanation of how I access the knowledge base. However, I research on the internet and with my account, I try to go into labs and find the appropriate knowledge base.

We used a different solution primarily for automation, which was the main reason for our switch.

We have saved costs, but I cannot provide specific metrics at this time.

Since we are a big bank, the pricing, setup cost, and licensing were through an end-user master agreement, which made us really happy because it was beneficial for both sides.

We had some options, but we were very enthusiastic about Red Hat Enterprise Linux (RHEL), so we chose it.

We navigate our security risks using features such as identity management, which we fall in love with more every day because it is really key to organizing security. The most important security feature for Red Hat Enterprise Linux (RHEL) that stands out to me includes the accessible accounts groups.

Red Hat Enterprise Linux (RHEL) is part of an open-source community, so I advise others to develop their own solutions within the environment and community while still being supported and free of enhancements. I would rate this product a 9 out of 10.

In my particular case, we have some development and testing environments that we run on Red Hat Enterprise Linux (RHEL), and we currently produce specific software for financial entities that is developed and certified for Red Hat Enterprise Linux (RHEL), with clients running it in production and us delivering support to those clients.

Stability and performance are what I appreciate the most about it. 

Red Hat Enterprise Linux (RHEL) makes it easier to manage hybrid environments because it is widely compatible with all kinds of platforms and protocols, allowing integration with various systems. It is very convenient for me since I have both on-premises installations and cloud installations. A few years ago, we transitioned several machines from baremetal systems to the cloud, and the process was very smooth. One of the advantages of Red Hat Enterprise Linux (RHEL) is that it operates consistently across different platforms, meaning you don’t have to change your processes or tools when working with various environments. This reliability is particularly beneficial for my operations.

One improvement could be more radical removal or disabling of obsolete, non-secure features, specifically regarding hardening the system. While I'm not sure if this is different on Red Hat Enterprise Linux (RHEL) 10, my team has installed the first one today.

I have been using Red Hat Enterprise Linux (RHEL) for 10 years now, and I have been working with Red Hat as an older brand for about 25 years.

Red Hat Enterprise Linux (RHEL) is very stable, and I don't recall the last time we had an issue that was not caused by a user.

The scalability of Red Hat Enterprise Linux (RHEL) is very good because it allows changes to be introduced on the fly without having to reboot machines, and it is very stable. We have reached a maturity level in Red Hat Enterprise Linux (RHEL) that is very efficient, giving us a lot of confidence in the product.

I haven't contacted technical support or customer support regarding Red Hat Enterprise Linux (RHEL) in the last few years.

Neutral

While not exactly comparable, we also work with AIX from IBM as another platform, which is currently provided by the same group because IBM owns Red Hat. I have worked in previous years with other Linux distributions, such as Debian, Ubuntu, and Slackware, although I haven't worked with them for a while.

I have a very strong empathy for open-source systems, and Red Hat Enterprise Linux (RHEL) runs on an open-source kernel, which I appreciate because it allows for innovation and development of the system itself based on collaboration from different inputs. AIX is more closed with its own benefits, and Red Hat Enterprise Linux (RHEL) runs on more platforms, while AIX is IBM-based.

Deploying Red Hat Enterprise Linux (RHEL) is easy. It isn't a complex process right now, and there is a lot of documentation and information available to support them during that process.

The patching process is currently stable and very efficient, with frequent and scheduled releases that allow us to plan how we roll them out on our side. We have a scheduled patching process every month, even if there isn't anything to do. There are usually updates available, and we also have monitoring features that ensure the system is healthy and working properly, so we don't require live monitoring by a user, just some occasional cleanup in terms of logs and environment since it's mainly a development and test setup.

When you have your own systems on-premises, defining a lifecycle means needing to replace hardware, storage, and acquire equipment beforehand, whereas in the cloud, you don't have to do that because you pay as you use. This makes it easier to acquire new VMs on the cloud and install new images, moving from old machines to new ones without needing to get rid of old physical machines, thus making the cloud more flexible in the lifecycle perspective.

The business value of Red Hat Enterprise Linux (RHEL) compared to other Linux distributions lies in the full set of systems and services it offers. While I haven't used the service support in recent years due to having a mature team that can solve problems, the support from Red Hat gives us great confidence in the software's quality, patching, and continuous development.

I would rate Red Hat Enterprise Linux (RHEL) a 9 out of 10.

My main use cases for Red Hat Enterprise Linux (RHEL) are on the infrastructure side, including patching, building, engineering, administration, and a little bit of everything.

The feature I appreciate the most about Red Hat Enterprise Linux (RHEL) is its installation, which includes numerous capabilities. The installation process, especially when automating tasks, provides great satisfaction when it works. These features benefit my company because they enable tasks to be completed quickly.

I cannot identify specific improvements needed for Red Hat Enterprise Linux (RHEL) at this time. We are currently using version 9.6, and it is performing satisfactorily. I would need to work with it daily to provide specific feedback. However, the documentation could be more user-friendly and comprehensive. Instead of simply stating procedures, it should provide more detailed explanations through multiple layers of implementation. The documentation could be simplified for beginners who are unfamiliar with the system. In our organization, we write our own documentation to address these needs.

I have been using Red Hat Enterprise Linux (RHEL) along with CentOS throughout this period.

Red Hat Enterprise Linux (RHEL) helps me address vulnerabilities, particularly high CVEs with scores of 10 and nine. The build-out capabilities are beneficial, and Ansible integration works effectively with RHEL.

Red Hat Enterprise Linux (RHEL) scales very effectively to meet my company's needs.

The customer service and technical support are good, though they have declined in quality compared to previous standards. Currently, support often responds by sending PDF documentation, and scheduling direct calls can be challenging.

Security requirements were a key consideration in choosing Red Hat Enterprise Linux (RHEL) due to its ease of use, robust security features, and comprehensive experience and support. Support availability was particularly important among these factors.

From my perspective, the biggest return on investment when using Red Hat Enterprise Linux (RHEL) has been its excellent performance and issue resolution capabilities.

I am not considering alternative solutions to Red Hat Enterprise Linux (RHEL) at this time due to our current three-year contract commitment.

I would rate Red Hat Enterprise Linux (RHEL) a 9 out of 10 and advise other companies considering RHEL to proceed with implementation. They should complete their customer assessment and work with Red Hat representatives. The solution is highly recommended, despite minor support-related concerns.

I was working on Azure cloud migrations using Azure Discovery tool and AWS Endeavor tool. 

I worked with Red Hat Enterprise Linux (RHEL) Azure discovery migration tool. I have worked on-premises for 16 years and on the cloud for four years.

I like that there is no downtime during operations. We work to mitigate downtime, but it typically ranges from two to three hours for upgrades and up to four hours for migration work.

Red Hat Enterprise Linux (RHEL) now uses satellite servers, though we are not getting many materials or awareness about that aspect. Containers have also been implemented in Red Hat Enterprise Linux, but we need more materials and documentation for these features, based on my work experience. 

I have used Red Hat Enterprise Linux in hybrid environments including physical, virtual, and cloud deployments.

Red Hat Enterprise Linux is now integrated with RAN engineering, supporting telecom applications. Features such as Ansible and container applications come built-in since RHEL 8.

I find information through seminar websites and seminar links. With satellite servers, I receive links through which I share and gain knowledge, including online resources, PDF materials, and Udemy courses.

For telecom products and technical platforms that support RAN engineering, we expect more features to be added to satellite, as it is currently quite complicated.

I have been working with Red Hat Enterprise Linux (RHEL) for 16 to 17 years. The upgrades and materials have been consistently good.

Initial container deployment is difficult because the application matters more than the Red Hat Enterprise Linux (RHEL) server.

I would rate the scalability at eight out of ten.

Technical support from Red Hat Enterprise Linux (RHEL) has been very good.

Positive

The implementation took approximately six months because it was a RAN application.

Using the framework, I can upgrade directly from 7.9 to 8.1. I have completed upgrades for approximately 2,000 servers using Leap.

I perform server migrations, including physical to physical and physical to virtual transfers. I work on application upgrades and Red Hat Enterprise Linux (RHEL) server upgrades. 

I rate this product 8 out of 10. I expect more Ansible features and container features in future releases.

My main use cases for Red Hat Enterprise Linux (RHEL) are patching and automation.

The features of RHEL that I like the most are Satellite and Ansible, as those are the only ones I really work with so far.

They benefit our company by providing solutions that are quicker and save money overall, which reduces time spent overall and saves us resources.

I use Satellite for patch management of our Linux devices, including our Red Hat devices, which helps my company navigate security risks.

I think RHEL could be made faster.

I have been using Red Hat Enterprise Linux (RHEL) for about a year.

I have not experienced any downtime, crashes, or performance issues with RHEL, as everything runs smoothly, and we do not have many tickets regarding our RHEL products or RHEL VMs.

RHEL scales well with the growing needs of our company, as anything we add automatically gets pulled into Satellite.

I would rate the customer service and technical support a 10, because I have not used it much, but my coworkers who have opened tickets have not reported anything negative about their experience.

Before adopting RHEL, we mainly built the operating systems ourselves with a mixture of different Linux operating systems. For patching, we were using Ivanti before that.

The biggest difference between Ivanti and RHEL is that both have automation, but it is more seamless with Satellite, as it is owned by Red Hat and already integrated. We do not have to build out as many tasks and workflows inside Satellite, as it picks everything up and sends it out automatically.

From a technical point of view, the biggest return on investment when using RHEL is the time spent in work man-hours, as it has reduced our patching time by a very large amount in the Linux environment.

I would estimate that the patching time has been lowered by about 50 percent.

I have not considered switching to another platform that is not RHEL, as I am not part of those discussions.

We are using RHEL in the cloud.

RHEL supports our cloud environment mainly for patching right now, as we have not started using it for migrations yet, but we will probably start doing that eventually.

I have not done any AI workloads through RHEL.

RHEL does not play a role in our company's implementation of Zero Trust; it would be more for workloads and data running on our Linux VMs, as we do not use it for identity or access at this time.

I have used Ansible Automation Platform somewhat and am learning it. My experience with it is good; I do not use it that much, but other people on my team are using it a little more, and we have not used it in production yet, although it is definitely something we will be doing soon.

We do not use RHEL for auditing, as far as I know; my boss sends me a list of things to fix, and I fix them.

RHEL has definitely helped to mitigate downtime and lower risks at my company, especially with patching, as we do not have to manually patch or reboot our VMs as much while managing the patching process.

The knowledge base that RHEL offers is pretty good; I use it personally the most for the training platform while trying to learn all the different systems they have, and I use that a lot.

I would rate this review a 10 overall.

We use Red Hat Enterprise Linux (RHEL) for our workloads, DevOps and SRE workloads, to manage our application and CI/CD pipeline runs.

We use Red Hat Enterprise Linux (RHEL) in our DevOps and SRE workloads for DevOps and CI/CD pipeline runs and also for managing our infrastructure.

We mostly use Red Hat Enterprise Linux (RHEL) to automate our infrastructure, and we use it to automate our image cataloging and all those things.

The best features Red Hat Enterprise Linux (RHEL) offers are that it is very easy to use, and the commanding is also straightforward. It's easy to install, easy to configure, and easy to manage all aspects.

When we need to install or upgrade our version of Red Hat Enterprise Linux (RHEL), we have straightforward commands. Using the DNF command, we execute the commands. When we upgrade the OS version, it is without downtime. We can run that in minimal time.

Red Hat Enterprise Linux (RHEL) has positively impacted our organization because all of our enterprise applications run on Red Hat RHEL only, which is the enterprise version. For our application runs and application connections, we use Red Hat, which is very helpful for managing our entire application.

We have very minimal downtime, which is beneficial for us. We can improvise our application connectivity and interconnection. Everything performs exceptionally well.

As of now, there are no notable things to advise, from my understanding. As per customer interaction, Red Hat Enterprise Linux (RHEL) listens, every word is counted, and it is improved. At this point, everything performs as expected.

I have been using Red Hat Enterprise Linux (RHEL) for almost five-plus years.

Red Hat Enterprise Linux (RHEL) is always stable, and I definitely recommend choosing RHEL.

In terms of scalability, reliability, and application upgradation, I am satisfied with Red Hat Enterprise Linux (RHEL).

The customer support is very interactive and provides quick responses. It is very helpful for us to improve our system.

Positive

When we need to install or upgrade our version of Red Hat Enterprise Linux (RHEL), we have straightforward commands. Using the DNF command, we execute the commands.

In terms of investment, we have saved both time and money.

In terms of hourly and weekly savings, we save almost six to seven hours per week with Red Hat Enterprise Linux (RHEL). This is based on user experience, deployment, configuration, and high availability perspectives.

At the enterprise level, the pricing, setup cost, and licensing for Red Hat Enterprise Linux (RHEL) is as expected. It's quite standard - not very high, not very low. It's appropriate because the support is provided within and depends on our SLO and SLA.

Everything is set as expected, which is quite good. We are also expecting the same kind of support from Red Hat. All aspects look good.

On a scale of 1-10, I rate Red Hat Enterprise Linux (RHEL) a 9.5.

I don't directly use Red Hat Enterprise Linux (RHEL). I advise our clients to select this kind of technology for their hybrid cloud requirements.

When looking at hybrid cloud, the entire ecosystem is very complex; public cloud, private cloud, everything comes together and becomes very difficult to manage. The best use case I can see when Linux systems are involved is to use one common platform to manage all the infrastructure and the platforms on top of that. Red Hat Enterprise Linux (RHEL) would be the best choice for that particular use case.

The ability to manage complex environments, especially when it comes to hybrid cloud, helps us significantly, along with the Linux environments which are natively in-built into Red Hat Enterprise Linux (RHEL). The reduction in complexity, ease of use, and managing the entire hybrid cloud landscape was easier with this software. Service mesh and Kubernetes support contribute significantly, allowing better handling of complex cloud-native applications efficiently.

We use third-party platforms to manage the risks and put the security guardrails in place, and Red Hat Enterprise Linux (RHEL) has its own native security guardrails as well, so we use both.

Indirectly, we help other enterprises implement this solution, and I can tell how other enterprises are benefiting. They reduce complexity and achieve faster time to market as they improve efficiency and use these tools to improve their development process. This helps them move faster and release their software as soon as possible.

We are trying to move most of our workloads to public cloud environments; however, not everything will go to the public cloud. We are trying to find a balance between on-premise, private cloud, and public cloud. Currently, the split is 50% on public cloud, 40% on private, and 10% on on-premise.

Since we started recommending and our clients started using it, I can see the cost-to-performance ratio go up by over 50%.

I would suggest focusing more on the cloud-native aspect. Kubernetes and microservices are built in natively; however, it would help to bring the service mesh and service mesh handling. That would be one of the improvement areas.

Most importantly, since we deal with mostly Fortune 500 clients who are global in nature, as the data is siloed from multiple sources and has to be pulled in, it's very important that the data is secure and all the security guardrails are in place.

Since Red Hat Enterprise Linux (RHEL) 10 was recently launched, there were some bugs that needed to be fixed and performance issues. If those are cleared, then it would be a good fit for everyone.

There has not been much downtime with the system.

The scalability is above average. It has scaled up and created its portfolio in line with market demands.

The customer service was good. 

Positive

We did not use any previous solutions.

Deployment is fairly easy. The support that is required is appropriate for both full-fledged full stack developers and starting developers. The support overall is good.

We implement mostly through service integrators who help to do the groundwork.

Since IBM's acquisition, we thought there might be some changes, yet surprisingly, it was kept aside. IBM was kind enough to let them operate on their own, which is a plus sign. The stability has been good, and we have no complaints.

The pricing was good and did not affect much of the decision-making. It was appropriate, though I would suggest the team improve upon offering higher discounts on bulk purchases.

There are not many options available besides Red Hat Enterprise Linux (RHEL).

I am a principal catalyst who works with AWS, Azure, Google Cloud, the hyperscalers, public cloud, and private cloud, both on the client side and on-premise.

The ability to manage complex environments, especially regarding hybrid cloud, helps us significantly, along with the Linux environments which are natively in-built into Red Hat Enterprise Linux (RHEL).

I rate Red Hat Enterprise Linux (RHEL) a nine out of ten.

Red Hat Enterprise Linux (RHEL) serves as the base operating system where all applications run. It is the platform I manage, and all applications run on top of Red Hat Enterprise Linux (RHEL). I run IBM FileNet on top of Red Hat Enterprise Linux (RHEL).

Red Hat Enterprise Linux (RHEL) offers excellent security, reliability, and stable security as a secured operating system. Security features have helped my organization because Red Hat Enterprise Linux (RHEL) is already a locked down version of enterprise Linux distributions and is managed by Red Hat, with timely release of vulnerability fixes and patches that give a lot of security and peace of mind for enterprises.

Red Hat Enterprise Linux (RHEL) has positively impacted my organization by ensuring that timely release of vulnerability fixes and patches keeps the system secure. All the latest versions and new features with Red Hat Enterprise Linux (RHEL) as an image and with AI capabilities add more value for enterprises using Red Hat Enterprise Linux (RHEL).

A specific outcome showing how Red Hat Enterprise Linux (RHEL) has benefited my organization is improved security, and I am not aware of any downtime. Red Hat Enterprise Linux (RHEL) has helped to mitigate downtime and lower risk, as I have not heard of any server reboot or crash throughout my career when it comes to Red Hat Enterprise Linux (RHEL), which speaks to its reliability.

SELinux is the most important security feature in Red Hat Enterprise Linux (RHEL), as it is the most security-oriented feature. Red Hat Enterprise Linux (RHEL) helps me solve pain points such as management of servers with Ansible automation, security capabilities, and timely release of vulnerabilities and security fixes, which combined create great value for enterprises.

An AI assistant specifically for Red Hat Enterprise Linux (RHEL) 10 or the latest version of Red Hat Enterprise, such as an AI-assisted tool to get assistance on commands and syntax, would be beneficial.

I have been using Red Hat Enterprise Linux (RHEL) for almost 17 years.

Red Hat Enterprise Linux (RHEL) is stable.

I have not seen any issues with the scalability of Red Hat Enterprise Linux (RHEL); it is good or great.

Customer support for Red Hat Enterprise Linux (RHEL) is great.

I have only used Red Hat Enterprise Linux (RHEL) and did not previously use a different solution.

I have not seen a return on investment, and I do not have that level of management information since I am an individual contributor.

All recent capabilities introduced in Red Hat Enterprise Linux (RHEL) 10, including the AI inference server, are already great. I use Ansible for the management of servers and patching, and I find that management experience quite satisfying. I have not used much of the knowledge base offered by Red Hat Enterprise Linux (RHEL), and I have not used much of the documentation recently, so I cannot speak to that with certainty. I would recommend making use of Ansible automation with Red Hat Enterprise Linux (RHEL) and automating as much as possible. I rate this review a 9.

Red Hat Enterprise Linux (RHEL) is used primarily to build AWS servers. A specific example of how RHEL is used to build AWS servers involves purchasing licenses from third-party vendors like REL and also from AWS. Once an AMI is obtained from the Marketplace, the AMI is customized by injecting all organization standards.

After internal tools have been built on the AMI, that AMI is used to build AWS servers.

Red Hat Enterprise Linux (RHEL) has positively impacted the organization by helping track everything, such as how many users have access to the server, which is easy to monitor. RHEL also offers better options for downloading repositories easily, and the ability to stripe the EBS volumes has allowed for pulling more IOPS and throughput.

The impact on the team and organization has been significant, as it has helped improve application performance and backup performance. Since AWS backend is used for backups, RHEL striping has proven very useful.

By using RHEL striping, throughput and IOPS have increased, which reduced the backup completion time from fifteen to sixteen hours to just fifteen to sixteen minutes. The main reason is the backend and the striping implemented for EC2 instances.

Red Hat Enterprise Linux (RHEL) offers several valuable features, including being secure and standard, and making whatever commands are executed easier to manage. When security and standardization are considered, no other person can access those RHEL servers.

Another good aspect is that whatever is downloaded comes from the repository, and every command is tracked, including the person who entered the command. Tracking on RHEL AMIs and OS standardization is very effective.

Red Hat Enterprise Linux (RHEL) helps mitigate downtime and lower risks by using the Pacemaker role for high availability. The primary and secondary systems are managed by the Pacemaker role, which helps reduce downtime for applications.

Red Hat Enterprise Linux (RHEL) could be improved by including a better app stream module experience or simply phasing out modules in favor of straightforward version repos. Red Hat could also integrate more common tools directly or integrate EPEL more seamlessly. Additionally, enabling AI-based operational tuning for kernel parameters, file system parameters, and network stack optimization could enhance the experience.

Regarding needed improvements, simplifying the subscription and licensing would help reduce complexity in subscription management. Clear visibility of consumption and unused subscriptions and compliance is also important.

Seven years of experience have been accumulated in the current field.

Red Hat Enterprise Linux (RHEL) is stable.

Red Hat Enterprise Linux (RHEL) offers great scalability and supports very large memory.

The customer support received is good.

Positive

Red Hat Enterprise Linux (RHEL) has been the only solution used, and no switch from any other solution has occurred.

In comparing the business value of RHEL to other Linux distributions, no other Linux distributions have been used; only Red Hat Enterprise Linux (RHEL) has been utilized.

Red Hat Enterprise Linux (RHEL) systems are managed with a dedicated cloud support team that handles provisioning and monthly patching. Additionally, focus is placed on security hardening and optimizing it with cloud-init, instance tuning, and subscription activation.

Image Builder has been used, but the AMIs are not built personally. A dedicated support team handles the building of the AMIs.

A return on investment has been seen, as it has saved a tremendous amount of time.

Red Hat Enterprise Linux (RHEL) helps save time; for example, the Pacemaker role facilitates faster task completion, and it optimizes backup processes.

Regarding pricing, setup cost, and licensing, the pricing is good; however, licensing is a bit confusing.

My advice for others looking into using Red Hat Enterprise Linux (RHEL) is to be aware that subscriptions can be challenging to manage. When a server reboots, the subscription goes to open, which can lead to others consuming the subscription, creating a challenge regarding the subscription and licensing part.

Security requirements were a significant consideration in choosing RHEL in the cloud because it is not open source and is highly secure.

Red Hat Enterprise Linux (RHEL) is assessed as having a better knowledge base offered through its tuning capabilities. By better tuning, the documentation is referred to, which helps in day-to-day work.

Red Hat Enterprise Linux (RHEL) entitlement management can be confusing, as converting systems between subscription modes is not straightforward.

I would rate this review a nine out of ten.

My main use cases for Red Hat Enterprise Linux (RHEL) are Virtual Desktop Interface (VDI) for the server, supporting Telco work workflows, manufacturing software for manufacturing, and travel software. I have a huge base for what we're targeting around AWS or Red Hat solutions.

I favor the network manager feature of Red Hat Enterprise Linux (RHEL); I appreciate the versatility and flexibility of network manager. I appreciate that we can make super-fast modifications to networking solutions, and I value the support for IPv6. 

I also value the support for working with the community very specifically. Bringing the solutions we need for customer problems to reality tends to result from our conversations with Red Hat. Normally, if I need help making a customer experience better, I can have a conversation with the business teams at Red Hat, and then we can find a collaborative solution.

Red Hat Enterprise Linux (RHEL) has helped to mitigate downtime and lower risk; although it's hard for me to say that I really understand it outside of an analyst report, I can say that I truly believe it has increased uptime based on my experience. 

There's a consistency, and my example is that I trust the kernel and the quality engineering, which leads me to more favorable results in places where other distributions might make changes that slow down my networking or storage network in unpredictable ways.

For a new release of Red Hat Enterprise Linux (RHEL), the main improvement could be in the pricing models, particularly understanding how to better present those pricing models in a more predictable manner. It is very difficult from a partner perspective to figure out how to position software to a customer when the pricing may or may not be competitive, so that's my biggest 'how could I fix this?' question.

I have been using Red Hat Enterprise Linux (RHEL) for 25 years.

When assessing the stability and reliability of Red Hat Enterprise Linux (RHEL), I can say that on every operating system, there are always exceptions and new issues to fix. 

However, if I have software validated for RHEL, I know I can expect a certain level of certainty that issues will be ones that have either never been seen before or are the result of our new approaches.

Red Hat Enterprise Linux (RHEL) by itself scales incredibly. However, the problem tends to arise where increased consumption raises total costs. 

As the total cost increases across the operating system distribution, my requirements for support decrease, making it difficult to gauge a return on investment, which complicates the situation for me as a representative of an entire fleet.

I would evaluate customer service and technical support as generally positive; I've never had a problem with my support. Sometimes, individual support agents might not know what they're discussing or misunderstand the question, possibly due to my clarity or other factors. I would say that it is at least at the same level or better than any support group I've ever engaged with in technology.

Positive

Prior to adopting Red Hat Enterprise Linux (RHEL), I was using another solution within the RHEL family. I often test workloads using Fedora or CentOS as a foundation and then move those production workloads to Red Hat.

My experience with pricing, setup costs, and licensing has been confusing; it feels different every time. The complications often arise from being unable to predict exactly what is necessary for a deployment, as the build-out and sales cycles are significantly more complex.

I have most definitely seen a return on investment with Red Hat Enterprise Linux (RHEL); I don't think my job would exist if there wasn't a return on investment.

By policy, I am required to use Amazon Linux for everything, however, by necessity, I am replacing that with Red Hat solutions where we have space during my evaluation process.

My business relationship with Red Hat is that I am a Partner.

The knowledge base offered by Red Hat Enterprise Linux (RHEL) is still hard to search, but I recognize that AI is probably making that easier during this period. I think Lightspeed is an important part of our structure for interacting with the knowledge base information, and I look forward to making that work better.

I typically advise other organizations considering Red Hat Enterprise Linux (RHEL) by asking how important their workload is to them. I question what happens if it goes down and how much time they have to spend fixing it. If they value that aspect, then it's their choice to determine their path. 

My biggest question often relates to how much they would pay to replace the community, and if they are willing to understand the significant number of partners and open-source champions contributing to Red Hat, they will see how that community cannot be replaced in terms of how software fits their business needs.

I rate Red Hat Enterprise Linux (RHEL) ten out of ten.