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Mohamed_Atta - PeerSpot reviewer
Senior DevOps engineer at Vodafone
Real User
Top 20
Sep 2, 2025
Support team significantly improves secure application deployment
Pros and Cons
  • "Red Hat Enterprise Linux (RHEL) has positively impacted our organization by improving our environment, enhancing security, and enabling the implementation of best practices."
  • "Red Hat should provide more training opportunities and make learning materials more accessible to users and customers."

What is our primary use case?

My main use case for Red Hat Enterprise Linux (RHEL) at work involves using the EKS Kubernetes cluster on AWS, which is hosted on managed nodes based on Red Hat Enterprise Linux (RHEL) 9.4.

On a daily basis, I manage these nodes, execute commands to check connectivity, investigate network issues, and gather metrics such as CPU and RAM usage. Red Hat Enterprise Linux (RHEL) is integral to my daily work, as I regularly log into these nodes to execute commands, check network issues, and monitor capacity.

What is most valuable?

One of the best features Red Hat Enterprise Linux (RHEL) offers is the premium support, which is particularly noteworthy in version 9.4. If we encounter an issue, we can contact the support team anytime, and a technical support representative works with us to find the root cause. The support team helps us find and solve issues quickly and effectively.

While many features in Red Hat Enterprise Linux (RHEL) are common to all Linux distributions, RHEL stands out due to its vast community and comprehensive feature set. Red Hat has the largest market share among Linux distributions, and its exceptional support distinguishes it from other distributions. Additionally, it is renowned for its stability, security, ease of use, and community engagement.

Red Hat Enterprise Linux (RHEL) has positively impacted our organization by improving our environment, enhancing security, and enabling the implementation of best practices. We chose RHEL 9.4 for its stability, security, and excellent support. When running our Kubernetes cluster on AWS, RHEL proves to be an excellent choice for deploying our applications in a secure environment.

Using Red Hat Enterprise Linux (RHEL) 9.4, we enhance our security through features such as SELinux, which significantly improves our environment's security and stability. We have used RHEL-based nodes since the inception of our organization and the My Vodafone app project in Greece, contributing to improved security, performance, and stability throughout our operations.

What needs improvement?

The primary area for improvement in Red Hat Enterprise Linux (RHEL) relates to accessibility and training resources rather than the operating system itself. Red Hat should provide more training opportunities and make learning materials more accessible to users and customers.

Specifically, the documentation should be more accessible, and Red Hat should consider offering free training or virtual machines beyond just ISO files. A free virtual machine on the cloud would be valuable for people to try and become familiar with RHEL, as installing a virtual machine from an ISO can be complex. A pre-installed RHEL virtual machine would make it easier for people to learn and experience the distribution.

I rate Red Hat Enterprise Linux (RHEL) eight out of ten because while it's an excellent score, there is room for improvement in accessibility. Unlike other distributions such as Ubuntu or Arch Linux that are readily available, Red Hat should create more opportunities for users to try their system through easily accessible virtual machines on their website or other public platforms.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) for eight years, starting before my career as a DevOps and system admin engineer.

Buyer's Guide
Red Hat Enterprise Linux (RHEL)
April 2026
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
890,071 professionals have used our research since 2012.

What do I think about the scalability of the solution?

The scalability of Red Hat Enterprise Linux (RHEL) for my organization is exceptional, and it handles growth and increased demand effectively. The support system particularly enhances its scalability capabilities.

How are customer service and support?

The customer support of Red Hat Enterprise Linux (RHEL) deserves a perfect 10 out of 10, as it is one of the most valuable aspects of the system.

Which solution did I use previously and why did I switch?

I did not use a different solution before Red Hat Enterprise Linux (RHEL). We started with RHEL 7, upgraded to 8, and are now using version 9.4.

What's my experience with pricing, setup cost, and licensing?

The pricing, setup cost, and licensing process for Red Hat Enterprise Linux (RHEL) is straightforward, and I have not encountered any challenges in conducting these operations.

What other advice do I have?

My advice for others considering Red Hat Enterprise Linux (RHEL) is to strongly consider it as one of the most secure, stable, and efficient options compared to other distributions. I have always chosen RHEL as my first choice without evaluating other options. I rate this solution 8 out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Sep 2, 2025
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Senior Hardware Support Engineer at a tech vendor with 10,001+ employees
MSP
May 27, 2025
Streamlined server management fosters smooth operations
Pros and Cons
  • "Everything feels streamlined, smooth to use, and easy to operate, making it almost invisible without stressing about issues on the OS level."
  • "Everything's so smooth with Red Hat Enterprise Linux (RHEL) that it's not something we really think about."
  • "I'm not certain if Red Hat could smooth out the migration process from CentOS to Red Hat Enterprise Linux (RHEL)."
  • "I'm not certain if Red Hat could smooth out the migration process from CentOS to Red Hat Enterprise Linux (RHEL). I think it's more internal stuff that needs to be ironed out rather than Red Hat having issues."
  • "I'm not certain if Red Hat could smooth out the migration process from CentOS to Red Hat Enterprise Linux (RHEL). I think it's more internal stuff that needs to be ironed out rather than Red Hat having issues."

What is our primary use case?

We run all of our servers on Red Hat Enterprise Linux (RHEL), specifically RHEL 8, and that's the production OS for all the servers in our farm.

What is most valuable?

The features of Red Hat Enterprise Linux (RHEL) streamline many things for us. Everything feels streamlined, smooth to use, and easy to operate, making it almost invisible without stressing about issues on the OS level. As essentially a sysadmin level engineer, I really appreciate the package manager. It's simple and easy to use, being the most straightforward part of using Red Hat Enterprise Linux.

What needs improvement?

I don't know how Red Hat Enterprise Linux (RHEL) can be improved. As a sysadmin level worker, everything I need to do, RHEL has been able to perform for me. I don't have a specific use case where I wish I had additional features, so I can't provide feedback on that. I'm not sure about how Red Hat Enterprise Linux (RHEL) could maximize or enhance any features. I don't really know anything Red Hat specific that's positive or negative that I can speak on. I'm not certain if Red Hat could smooth out the migration process from CentOS to Red Hat Enterprise Linux (RHEL). I think it's more internal stuff that needs to be ironed out rather than Red Hat having issues.

For how long have I used the solution?

I've been using Red Hat Enterprise Linux (RHEL) for around three to four years now.

What do I think about the stability of the solution?

There have been no issues with Red Hat Enterprise Linux (RHEL) stability and reliability. We haven't experienced any OS level reliability issues.

What do I think about the scalability of the solution?

The scalability of Red Hat Enterprise Linux (RHEL) has been excellent. Our recent hurdle was getting off of CentOS, but the scalability hasn't been an issue for us. It's been smooth sailing, just requiring the bulk work of migrating thousands of servers.

How are customer service and support?

I haven't engaged with customer support at Red Hat for any help.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not consider another solution before choosing Red Hat Enterprise Linux (RHEL).

How was the initial setup?

I'm not entirely sure at the moment about Red Hat Enterprise Linux (RHEL) upgrade or migration plans for what's ahead of us. We're just looking into the short term right now.

What about the implementation team?

Once our team got comfortable with Red Hat Enterprise Linux (RHEL), we purchased Red Hat Learning on the side. After our team was trained on Red Hat through the Red Hat Learning subscription, the combined learning experience provided by Red Hat delivered many technical skills needed to be a comfortable sysadmin.

What other advice do I have?

Everything has been running smoothly with Red Hat Enterprise Linux (RHEL). I don't have any previous criticisms that RHEL specifically has solved in our use case. I'm not well-versed in Red Hat Enterprise Linux (RHEL) built-in security features, so I can't comment on that aspect. I can't say if it has helped to mitigate downtime or lower risks specifically. Everything's so smooth with Red Hat Enterprise Linux (RHEL) that it's not something we really think about. We worry about other things rather than the OS level. I rate Red Hat Enterprise Linux (RHEL) 10 out of 10. I have not purchased Red Hat Enterprise Linux (RHEL) on the AWS marketplace.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Red Hat Enterprise Linux (RHEL)
April 2026
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
890,071 professionals have used our research since 2012.
Platform engineer at a computer software company with 5,001-10,000 employees
Real User
May 20, 2025
Delivers reliability and simplifies development processes with dependable package management
Pros and Cons
  • "It is a reliable system that I can depend on more than anything else."
  • "It is a reliable system that I can depend on more than anything else."
  • "What is lacking is better FS support natively in Red Hat Enterprise Linux (RHEL)."
  • "The locking down of package repositories behind subscription paywalls was upsetting."

What is our primary use case?

My main use cases involve using it to run our Ansible automation platform and various workloads, depending on what Development decides based on the project. We also use it for our Kubernetes clusters.

What is most valuable?

The features of Red Hat Enterprise Linux (RHEL) that I appreciate the most are focused on stability. It is a reliable system that I can depend on more than anything else. That stability benefits my company by providing more uptime and more satisfied gamers.

Red Hat Enterprise Linux (RHEL) helps us solve pain points related to stability and documentation. It is very easy to find solutions to problems or access official documentation, whereas with other Debian-based distributions, one often finds themselves searching through random forums.

Regarding built-in security features for risk reduction and compliance maintenance, some features are straightforward when following standards and installation profiles. However, the development side frequently mentions challenges with SELinux, as it is more difficult to understand and somewhat esoteric. Some features are very well-developed and easily understood, while others are more complex to implement.

Red Hat Enterprise Linux (RHEL) has helped to mitigate downtime and lower risks. While there is not much technical difference between RHEL and Oracle Linux, compared to other alternatives, it provides benefits.

We manage our systems for provisioning and patching using Ansible automation controller for patches and mirror repositories as needed.

What needs improvement?

What is lacking is better FS support natively in Red Hat Enterprise Linux (RHEL). It has many nice features, however, XFS is becoming outdated. That is the major improvement that would be relatively easy to implement, perhaps around version 11. Fedora has already introduced it, so it is in the pipeline.

What do I think about the stability of the solution?

When it comes to its stability and reliability, it is great.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux (RHEL) scales fine with the growing needs of my company. I do not see much difference between RHEL and any other real distribution in those terms. 

As far as scalability, it is all Linux at the end of the day and will scale equally. The management tools and features on top of it provide the value-add, but regarding the base operating system, I do not see much difference.

How are customer service and support?

We do not use customer service and technical support frequently. It is more about getting that checkbox for insurance, compliance, or whatever regulation we need to follow. 

If I had to rate the customer support, I would give it an eight as it is quite good. 

How would you rate customer service and support?

Positive

How was the initial setup?

My experience deploying Red Hat Enterprise Linux (RHEL) has evolved. In the past, it used to be more complicated, however, with current development tools and methodologies, it is far easier. Using Packer and initialization files that build every time, it functions smoothly.

What about the implementation team?

My team deploys the solution on-premise, and we have varying departments and organizations for on-prem.

What was our ROI?

From my perspective, I have seen a return on investment while using this platform. It is beneficial to have that stability and reliable package repositories that we depend on, rather than using something more open-source and community-driven. There is definitely a good return.

What's my experience with pricing, setup cost, and licensing?

My experience with the pricing, setup costs, and licensing has been satisfactory. It aligns with business expectations.

Which other solutions did I evaluate?

I consider all distributions before or while using Red Hat Enterprise Linux (RHEL), however, the application team ultimately decides what fits their development cycle and needs best. For our on-premise workloads that need to be stable and operate over years, it is our default choice.

What other advice do I have?

For upgrades or migrations, I recommend building new and migrating. My team operates both on-premise and in the cloud, and we have purchased Red Hat Enterprise Linux (RHEL) through AWS Marketplace

Overall rating: nine out of ten. To make it a ten, I would want to see more features. As someone who considers themselves an open-source zealot, the locking down of package repositories behind subscription paywalls was upsetting. It used to be a ten out of ten before that change.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System administrator at a university with 10,001+ employees
Real User
May 20, 2025
Deliver a stable platform with strong support through reliable application hosting
Pros and Cons
  • "RHEL benefits my company by providing a stable platform and strong support behind it, which are the motivating factors of using it in general."
  • "The stability and reliability of the Red Hat Enterprise Linux (RHEL) platform are great."
  • "The solution can be improved, especially for user-provided solutions; they could be vetted more thoroughly by Red Hat."
  • "The solution can be improved, especially for user-provided solutions; they could be vetted more thoroughly by Red Hat."

What is our primary use case?

My main use case for Red Hat Enterprise Linux (RHEL) is application hosting.

What is most valuable?

The feature of Red Hat Enterprise Linux (RHEL) that I appreciate the most is the stability. 

I used to use Ubuntu quite a bit, however, the stability of RHEL is the main thing that I enjoy about it. 

RHEL benefits my company by providing a stable platform and strong support behind it, which are the motivating factors of using it in general.

Red Hat Enterprise Linux (RHEL) helps me solve pain points such as support stability, so maintenance and operations are much easier. I manage my Red Hat Enterprise Linux (RHEL) systems for provisioning and patching using Ansible, Satellite, and Puppet, and I am satisfied with that management experience.

Red Hat Enterprise Linux (RHEL) supports my hybrid cloud strategy by looking into Openshift. Currently, we are independently deploying between the two environments because we do not yet have a platform to bridge those into a true hybrid.

Security requirements were not necessarily a consideration in choosing Red Hat Enterprise Linux (RHEL) in the cloud since we have our security team for all of our security compliance, so it is just our standard that we use.

What needs improvement?

The solution can be improved, especially for user-provided solutions; they could be vetted more thoroughly by Red Hat. I cannot think of anything specific that could improve Red Hat Enterprise Linux (RHEL), aside from my thoughts on support, particularly since I have not yet tried version nine. Better support would make it a ten.

For how long have I used the solution?

At this company, I have been using Red Hat Enterprise Linux (RHEL) for two and a half years.

What do I think about the stability of the solution?

The stability and reliability of the Red Hat Enterprise Linux (RHEL) platform are great.

What do I think about the scalability of the solution?

I do not know if we have run into scaling problems with Red Hat Enterprise Linux (RHEL). Typically, our app people work directly with the vendor and request a few VMs, so we do not really have issues with running out of compute resources.

How are customer service and support?

The customer service and technical support I receive are mostly good; sometimes it is hit or miss, but mostly good. If I had to rate them from one to ten, I would give them a nine.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before I came to the company, they were using Ubuntu, and I tried to convince them to switch over to Red Hat Enterprise Linux (RHEL). While I am using it today, we still support Ubuntu because there are certain researchers that prefer it, but for the operations of the hospital, it is all Red Hat Enterprise Linux (RHEL).

How was the initial setup?

I have been involved in updates for Red Hat Enterprise Linux (RHEL), going from version eight to nine. I typically just deploy the next version and migrate whatever application or system may be to that instead of jumping to another version. It is more about deploying a new system and migrating the old system over, to avoid any dependency issues.

What was our ROI?

The biggest return on investment when using Red Hat Enterprise Linux (RHEL) from my perspective is probably security and performance. We run a lot of Windows, which comes with costs to keep it constantly updated, while RHEL seems to have fewer vulnerabilities and is one of the more performant platforms among Linux distributions.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing has been fair. I have looked for virtual data center licenses and it seems fairly priced compared to alternatives such as Windows.

What other advice do I have?

The knowledge base offered by Red Hat Enterprise Linux (RHEL) is hit or miss. Sometimes people provide answers that exactly solve the problem, and sometimes it is for older versions that are not applicable.

I have not purchased Red Hat Enterprise Linux (RHEL) through AWS Marketplace. We are looking into that option.

On a scale of one to ten, I rate Red Hat Enterprise Linux (RHEL) a nine.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Srinivas Eswarapu - PeerSpot reviewer
Sr Solutions Architect at a tech vendor with 10,001+ employees
Real User
Top 10
Sep 19, 2025
Configuration time has significantly decreased while maintaining reliable performance
Pros and Cons
  • "The best feature of Red Hat Enterprise Linux (RHEL) that I appreciate is that it provides consistent configuration setups with step-by-step configuration, which is easier."
  • "When configuring a server, what previously took at least a 24-hour turnaround time now takes only 30 minutes to one hour."
  • "Red Hat Enterprise Linux (RHEL) could be improved with more shared storage capabilities."
  • "Red Hat Enterprise Linux (RHEL) could be improved with more shared storage capabilities. For example, I have multiple RHEL instances, and enhanced storage sharing would be helpful for transferring data between servers."

What is our primary use case?

Our main use cases for Red Hat Enterprise Linux (RHEL) include having servers all around for storage and processing, specifically for compute processing.

What is most valuable?

The best feature of Red Hat Enterprise Linux (RHEL) that I appreciate is that it provides consistent configuration setups with step-by-step configuration, which is easier. When configuring a server, what previously took at least a 24-hour turnaround time now takes only 30 minutes to one hour.

I am satisfied with the management experience and normally choose Red Hat Enterprise Linux (RHEL) when there is an option between it and other solutions. I have been involved in RHEL upgrades or migrations from many years ago, approximately 14 to 18 years back. Currently, everything is easier as upgrades and patches come as a package.

Regarding built-in security features, maintaining compliance is handled at the architect's level during configuration setups. While the service provider handles access level security, configuration compliances need to be managed by the architect.

The upgrade and migration process in AWS is straightforward - I can easily increase the number of processors through hot migration, which can be done while the system is running without requiring shutdown. RHEL has helped mitigate downtime and lower risk with negligible system interruptions.

What needs improvement?

Red Hat Enterprise Linux (RHEL) could be improved with more shared storage capabilities. For example, I have multiple RHEL instances, and enhanced storage sharing would be helpful for transferring data between servers.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) for almost 12 years.

What do I think about the stability of the solution?

I assess the stability and reliability of Red Hat Enterprise Linux (RHEL) as very stable, with negligible downtime, crashes, or performance issues.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux (RHEL) scales efficiently with the growing needs of my organization as it is one of the managed shared services. When we check the scalability option while configuring, it manages everything automatically without requiring separate actions. I have expanded usage, and the process has been smooth with zero downtime.

How are customer service and support?

I haven't had the opportunity to evaluate customer service and technical support because we address any issues through AWS since it's a managed service.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Prior to adopting Red Hat Enterprise Linux (RHEL), I was not using another solution to address similar needs.

How was the initial setup?

I manage Red Hat Enterprise Linux (RHEL) systems for provisioning and patching through AWS, which handles the patching at the service provider level. Provisioning is easy because I can modify configurations, such as the number of processors and other parameters.

The deployment model for Red Hat Enterprise Linux (RHEL) is cloud. Security requirements were a consideration in choosing RHEL in the cloud, as AWS provides most of the security features.

What was our ROI?

I have seen a return on investment with Red Hat Enterprise Linux (RHEL) as the prices have been reduced since we implemented a shared environment.

What's my experience with pricing, setup cost, and licensing?

I cannot speak to licensing because we are using managed services from AWS. Regarding pricing, setup cost, and licensing, all costs come from AWS on a pay-as-you-go basis. We get charged when the service is up; otherwise, there is no cost.

Which other solutions did I evaluate?

Before selecting Red Hat Enterprise Linux (RHEL), I considered something similar to VMware. These were the two options I chose between.

What other advice do I have?

My advice to other organizations considering Red Hat Enterprise Linux (RHEL) is that it's easy to use and a reliable service. It has been consistently at the top in this industry for ages and has its own strengths. I would recommend it as a first choice.

On a scale of one to ten, I rate Red Hat Enterprise Linux (RHEL) as eight or nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Sep 19, 2025
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Senior Middleware Engineer at a insurance company with 5,001-10,000 employees
Real User
Aug 30, 2025
Significant app migration speed and enhanced productivity achieved
Pros and Cons
  • "The feature I find most valuable about Red Hat Enterprise Linux (RHEL) is security; for our company, Red Hat Enterprise Linux (RHEL) has helped us significantly."
  • "There is definitely room for improvement on how to collect the troubleshooting logs, especially in live production."

What is our primary use case?

Primarily, our use cases for Red Hat Enterprise Linux (RHEL) are web hosting, but we have a lot of other IBM products running on the machine.

What is most valuable?

The feature I find most valuable about Red Hat Enterprise Linux (RHEL) is security. For our company, Red Hat Enterprise Linux (RHEL) has helped us significantly. We used to be on Sun Solaris approximately 12 years ago, and we have migrated to Red Hat Enterprise Linux (RHEL), on 7, 8 version, and now on 9 version, and I'm trying to go to 10 as soon as possible. This has resulted in faster app migration because we're running an elevation of many IBM products we had at the legacy, and we see significant improvement in how fast they can build services.

From the web app perspective, my experience with the deployment of Red Hat Enterprise Linux (RHEL) is that they are fast to market; when they request a new VM instance, they can do it very quickly, in a matter of minutes. Security requirements were a consideration before choosing Red Hat Enterprise Linux (RHEL).

What needs improvement?

Based on my personal observation over the last several years, there is definitely room for improvement on how to collect the troubleshooting logs, especially in live production. Many times my server team has to open a case with Red Hat to collect their dumps, and there should be a better way of live collection without shutting down or restarting the machine. If you restart, you lose the opportunity to capture the issue, and that should be much more improved.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) for more than 20 years.

What do I think about the scalability of the solution?

My personal observation is that Red Hat Enterprise Linux (RHEL) scales effectively with the growing needs of our company. We are currently migrating from VMware, which is showing more improvements.

Which solution did I use previously and why did I switch?

We used other solutions in our company before choosing Red Hat Enterprise Linux (RHEL). We had Sun Solaris and also IBM AIX, and currently, we are using both AIX and Red Hat Enterprise Linux (RHEL).

The big difference between AIX and Red Hat Enterprise Linux (RHEL) is definitely in how they interact with the application side, as the underlying hardware for IBM AIX runs on P-series compared to Red Hat Enterprise Linux (RHEL), which runs on the Intel platform. Red Hat Enterprise Linux (RHEL) is extremely reliable.

How was the initial setup?

We are deploying Red Hat Enterprise Linux (RHEL) both in the cloud and on-premises. Currently, we are doing upgrades from RHEL 7 to 9 and 7 to 8, but not directly. I manage and own at least 10 to 12 servers.

What was our ROI?

The biggest return on investment for me when using Red Hat Enterprise Linux (RHEL) is not necessarily financial. The command interface and the way it offers faster response times make me feel much more productive working with Red Hat Enterprise Linux (RHEL).

What other advice do I have?

From the OS perspective, Red Hat Enterprise Linux (RHEL) is very good at mitigating downtime and lowering risks; however, certain things when bundled with other components show significant dependency. I definitely recommend using Red Hat Enterprise Linux (RHEL) as long as the financial cost is acceptable.

I would rate Red Hat Enterprise Linux (RHEL) an eight or nine out of ten overall. To make it a perfect 10, from a system admin perspective, my only concern is that for an actively reproducing issue, I should have the provision to collect live logs without needing to depend on a Red Hat support case for minor issues, as that takes time. Other than that, I'm very satisfied with the usage perspective.

Disclosure: My company has a business relationship with this vendor other than being a customer.
Last updated: Aug 30, 2025
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reviewer2757666 - PeerSpot reviewer
IT at a financial services firm with 10,001+ employees
Real User
Top 20
Sep 19, 2025
Has supported secure on-premise cloud migration and reduced dependency on traditional VM maintenance
Pros and Cons
  • "The features of Red Hat Enterprise Linux (RHEL) that I appreciate the most include OpenShift. These features have benefited my organization through working on on-premise cloud migration."
  • "Red Hat Enterprise Linux (RHEL) has helped to mitigate downtime and lower risk; our restart used to take considerable time initially, but through optimization, it now takes significantly less time."
  • "I see very few GUI elements in Red Hat Enterprise Linux (RHEL) and many command lines. I'm not proficient in that, which makes me struggle sometimes."
  • "I see very few GUI elements in Red Hat Enterprise Linux (RHEL) and many command lines. I'm not proficient in that, which makes me struggle sometimes."

What is our primary use case?

My main use cases for Red Hat Enterprise Linux (RHEL) include workflow development. We are running the workflow in that.

What is most valuable?

The features of Red Hat Enterprise Linux (RHEL) that I appreciate the most include OpenShift. These features have benefited my organization through working on on-premise cloud migration. 

Some of the high sensitive data cannot go to the public cloud, so we are trying to use Red Hat Enterprise Linux (RHEL) for the internal migration. We got rid of the VM maintenance and related tasks.

Security requirements were a key consideration in choosing Red Hat Enterprise Linux (RHEL) in the cloud. We are from the financial industry, so customer data is one of our big responsibilities. When it comes to managing Red Hat Enterprise Linux (RHEL) systems for provisioning and patching, we currently work with our middleware team for upgrades, however, the plan is to work with AWS or the Red Hat team for future upgrades.

My assessment of the built-in security features is limited as I'm from the development side. Our upgrade and migration plans to stay current involve recommendations from our vendors.

Red Hat Enterprise Linux (RHEL) has helped to mitigate downtime and lower risk. Our restart used to take considerable time initially, but through optimization, it now takes significantly less time. I would assess the knowledge base as good. We received dedicated training this summer from Red Hat Enterprise Linux (RHEL), with trainers coming to our office for two days, which was very beneficial.

What needs improvement?

The pain points that Red Hat Enterprise Linux (RHEL) helps me solve include the transition from a Microsoft background, where I had a habit of everything with a GUI. I see very few GUI elements in Red Hat Enterprise Linux (RHEL) and many command lines. I'm not proficient in that, which makes me struggle sometimes. Overall, we have the tools, however, there should be drag-and-drop, window-type functionality.

For how long have I used the solution?

I've used the solution for 11 years. 

What do I think about the stability of the solution?

I would assess the stability and reliability of Red Hat Enterprise Linux (RHEL) as very good. As a developer, I have never seen any downtime, so it is working perfectly fine from the middleware side.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux (RHEL) scales efficiently with the growing needs of my organization. They consistently release new versions. The scalability has been going well. 

We have expanded usage, and the process was smooth. In the beginning, we had very few applications, and now I can see many applications running on that side. It is definitely expanding.

How are customer service and support?

I would evaluate customer service and technical support as very proactive.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Prior to adopting Red Hat Enterprise Linux (RHEL), I was using Microsoft Windows Server. Now our focus is more on this area. The factors that made us want to change include transitioning from Microsoft technology, moving to Pega and Java side. This technology is much more supported on this platform.

How was the initial setup?

The initial deployment was very good. 

I have been involved in Red Hat Enterprise Linux (RHEL) upgrades or migrations, and due to our many internal dependencies, it takes time, however, we successfully completed it.

What was our ROI?

I have seen a return on investment with Red Hat Enterprise Linux (RHEL) because we have many critical applications running without any issues. There is significant ROI on that.

Which other solutions did I evaluate?

The other solutions I considered before choosing Red Hat Enterprise Linux (RHEL) include using three or four vendors as a business continuity plan. We have Red Hat Enterprise Linux (RHEL), AWS, Windows and others. We cannot rely on one vendor; we have to work with multiple vendors to maintain business continuity.

What other advice do I have?

The advice I would give to other organizations considering Red Hat Enterprise Linux (RHEL) is that it's a really good tool to use if they have applications in Java, Pega, or IBM workflow or Lombardi. 

On a scale of one to ten, I rate Red Hat Enterprise Linux (RHEL) a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Sep 19, 2025
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reviewer2753196 - PeerSpot reviewer
Linux Engineer at a government with 10,001+ employees
Real User
Aug 30, 2025
Offers peace of mind, reliability, and comprehensive insights
Pros and Cons
  • "The feature of Red Hat Enterprise Linux (RHEL) that I prefer most is Insights; I have been using Insights, and it can give me the health of the system, CPU, memory, and everything, allowing me to see everything including security patches, vulnerabilities, and missing patches."
  • "I see that there's a lot of improvement needed, but I can see that Red Hat Enterprise Linux (RHEL) 10 has some of the features that I'm looking for."

What is our primary use case?

My main use cases for Red Hat Enterprise Linux (RHEL) cover all the tiers from web application to the database.

What is most valuable?

The feature of Red Hat Enterprise Linux (RHEL) that I prefer most is Insights. I have been using Insights, and it can give me the health of the system, CPU, memory, and everything, allowing me to see everything including security patches, vulnerabilities, and missing patches. 

Red Hat Enterprise Linux (RHEL) helps me solve pain points because it is a stable platform, so I don't have to fix many issues because we're using Ansible to automate everything. Since we have a very stable environment and Red Hat Enterprise Linux (RHEL) is very stable, we don't have much pain. Red Hat Enterprise Linux (RHEL) benefits my company significantly because by using it, we are using a stable platform, and all our environments are working as expected.

It has excellent features in terms of security. Everything is there. I just need to deploy it, and we have the SELinux, OpenSCAP, and many tools that I can use to configure the system to make it more secure. For upgrade or migration plans to stay current, we're using the automated LEAP process for migrating from a lower version to the latest version.

What needs improvement?

I see that there's a lot of improvement needed, but I can see that Red Hat Enterprise Linux (RHEL) 10 has some of the features that I'm looking for.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) for eight years.

What do I think about the stability of the solution?

I have peace of mind, so everything with Red Hat Enterprise Linux (RHEL) is reliable and stable.

Red Hat Enterprise Linux (RHEL) has helped me to mitigate downtime and lower risks because we have everything in place to mitigate any issues since we have a failover on the other side.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux (RHEL) scales effectively; all the needs of our company are being met by Red Hat Enterprise Linux (RHEL).

How are customer service and support?

I have experience with customer service and technical support. The experience with customer service has been pleasant, but some of the features that I am looking for are not met, so they're still working on it. I would rate the customer service an eight out of ten.

The knowledge base offered by Red Hat Enterprise Linux (RHEL) has improved now because of AI. Previously, when I searched for something, it didn't give me everything, but now I am more satisfied.

How would you rate customer service and support?

Positive

How was the initial setup?

My experience with deploying Red Hat Enterprise Linux (RHEL) is smooth. We are using an automated process; we're using VMware VRA and Ansible to customize the environment. Everything is smooth in building Red Hat Enterprise Linux (RHEL) because we have the process from end-to-end, it's very well-defined, so we don't have any problem deploying Red Hat Enterprise Linux (RHEL).

We have a hybrid environment with on-premise or cloud deployment. We use all cloud providers. 

When it comes to managing my Red Hat Enterprise Linux (RHEL) systems for provisioning and patching, we're using automation with Ansible Automation Platform, AAP, and everything is going smoothly, and I am satisfied with that experience.

I am looking to make the deployment much easier because there's the Image Builder that I prefer, and in building using the Image Builder, all the packages or repositories that I need are inside that feature. 

What was our ROI?

The biggest return on investment for me when using Red Hat Enterprise Linux (RHEL) is peace of mind; I don't have to worry about the operating system because it's running smoothly as expected.

Which other solutions did I evaluate?

Security requirements were a consideration when choosing Red Hat Enterprise Linux (RHEL) because since we're in the government, I'm the one that set up the compliance requirements, and I deployed using the OpenSCAP, but I cannot tell the profiles as it's confidential.

While using Red Hat Enterprise Linux (RHEL), I have not considered other solutions; we are working on moving to OpenShift, which is still Red Hat Enterprise Linux (RHEL).

What other advice do I have?

I would rate Red Hat Enterprise Linux (RHEL) as a nine out of ten; I don't give a ten because it's a perfect score. 

My advice to other companies that are considering Red Hat Enterprise Linux (RHEL) is that it is the best operating system currently, so they can use it in deploying their system, wherever they want to deploy the applications.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Aug 30, 2025
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Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2026
Buyer's Guide
Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.