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reviewer2298834 - PeerSpot reviewer
Systems Administrator at a healthcare company with 10,001+ employees
Real User
Offers tools that provide valuable visibility and transparency regarding vulnerabilities, packages, and infected systems
Pros and Cons
  • "The most valuable feature of RHEL is the Ansible Automation Platform, closely followed by Satellite."
  • "RHEL could be improved in several ways, especially regarding transparency and communication of new features."

What is our primary use case?

Our primary use case for Red Hat Enterprise Linux is to set up and manage servers for various application teams, especially those dealing with hospital ADT applications. These applications handle critical data related to patient admissions and management within healthcare facilities. 

While configuring Red Hat Enterprise Linux and its associated tools can be complex and sometimes frustrating, I have found that leveraging the support and resources provided by Red Hat is invaluable. Through collaboration with Red Hat's support team and a better understanding of the intricacies involved, we have significantly improved the speed and efficiency of managing our extensive infrastructure, making the process smoother and more manageable than before.

How has it helped my organization?

Red Hat Enterprise Linux has improved our system's security. 

While measuring uptime is important, what matters most to us is improving the value and efficiency of patch and reboot cycles. Red Hat Enterprise Linux's tools, including Satellite and Ansible, provide valuable visibility and transparency regarding vulnerabilities, packages, and infected systems, helping enhance security and patch management.

What is most valuable?

The most valuable feature of Red Hat Enterprise Linux is the Ansible Automation Platform, closely followed by Satellite. These two tools are integral to our environment. 

Satellite helps with provisioning, managing metadata, and licensing, while Ansible ensures uniform setup across our extensive environment, making the management of our infrastructure much smoother and more efficient.

What needs improvement?

Red Hat Enterprise Linux could be improved in several ways, especially regarding transparency and communication of new features. Enhancements could include better documentation and quick reference materials for various user groups, including developers, system administrators, etc. 

Additionally, there could be improved visibility for new and improved commands within Red Hat Enterprise Linux. Many users still rely on outdated commands when newer, more efficient alternatives are available. Providing frequent updates and maintenance for resources like the admin blog would help improve communication and transparency regarding Red Hat Enterprise Linux's capabilities and features.

Buyer's Guide
Red Hat Enterprise Linux (RHEL)
May 2025
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for 11 years.

How are customer service and support?

I would rate the support for Red Hat Enterprise Linux an eight out of ten. There has been a noticeable improvement in their support, particularly after their acquisition by IBM.

How would you rate customer service and support?

Positive

How was the initial setup?

The deployment of Red Hat Enterprise Linux was initially complex because we were not aware of all the available tools to streamline the process. We had to learn, but now we are more proficient. 

Tasks that once took a month can now be completed in a week. We worked directly with Red Hat Enterprise Linux, without an integrated reseller or consultant.

What was our ROI?

We have seen a return on investment with Red Hat Enterprise Linux. By transitioning applications to the Red Hat Linux platform, we have been able to reduce our data center footprint and associated costs, such as electricity. This cost savings in other areas has been a clear benefit of using Red Hat Enterprise Linux.

What other advice do I have?

Our upgrade and migration plans are focused on a balance between stability and staying current with the latest and most secure versions of Red Hat. 

While there is a desire to be on the cutting edge, we must consider what is currently in use by our clinicians and staff who rely on our hospital systems. We aim to strike a balance between these factors and leverage a sandbox environment to test the latest versions before deploying them in our production environment. 

We have been thoroughly impressed with Red Hat Insights and are currently in the process of exploring Leapp, which has shown great results in our evaluations. The web console has been invaluable for us, particularly when collaborating with application custodians who may not be familiar with the command line interface. 

We use Ansible for managing our Red Hat Enterprise Linux systems for provisioning and patching, which has improved visibility and reduced issues compared to third-party solutions. Overall, I would rate Red Hat Enterprise Linux as a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2304558 - PeerSpot reviewer
Senior Infrastructure Engineer at a financial services firm with 10,001+ employees
Real User
Comes with patching feature but needs improvement in support
Pros and Cons
  • "Red Hat Enterprise Linunx's most valuable feature is patching."
  • "I am not happy with the tool's support. It is difficult to find knowledgeable people. It's hard to troubleshoot."

What is most valuable?

Red Hat Enterprise Linunx's most valuable feature is patching. 

What needs improvement?

I am not happy with Red Hat's support. It is difficult to find knowledgeable people. It's hard to troubleshoot. 

For how long have I used the solution?

I have been using Red Hat Enterprise Linunx since 2009. 

Which solution did I use previously and why did I switch?

We used Solaris before Red Hat Enterprise Linux. Solaris' environment is closed, while Red Hat Enterprise Linunx is open-source. 

What other advice do I have?

Red Hat Enterprise Linunx's knowledge base is good, and you can find answers there. 

I rate the product a nine out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
May 2025
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
reviewer2295381 - PeerSpot reviewer
Sr. Systems Admin at a financial services firm with 10,001+ employees
Real User
Top 20
Hardware-independent, cost-efficient, and saves maintenance time
Pros and Cons
  • "It is hardware-independent. We can use Dell, HPE, or any other hardware. It is also more reasonable than the other operating systems."

    What is our primary use case?

    We host our applications and database servers on Red Hat Enterprise Linux.

    We mostly have an on-premises setup. We also have Red Hat Enterprise Linux running on a virtual machine.

    How has it helped my organization?

    Compared to our previous Unix distro, it is pretty easy and less time-consuming to do patching and maintenance. It saves a lot of time during maintenance.

    What is most valuable?

    I started with Solaris 10, and then we migrated to Red Hat Enterprise Linux. Apart from local zones and a few other things, its features are similar to Solaris 10. It is getting our job done. It is hardware-independent. We can use Dell, HPE, or any other hardware. It is also more reasonable than the other operating systems.

    It integrates closely with other products of Red Hat, such as Ansible, which makes it more efficient.

    For how long have I used the solution?

    I have been using Red Hat Enterprise Linux since 2010.

    How are customer service and support?

    We are getting all the support that we need on a timely basis. In the case of any issue, we are getting all the support needed to bring the production back online. I would rate them a nine out of ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We were using Solaris 10. We moved to Red Hat Enterprise Linux because it is cost-efficient and hardware-independent.

    How was the initial setup?

    I am a part of the team that does the OS deployment. Its initial deployment is straightforward. We use automation for deployment. We have a kickstart to deploy the OS. Once we create that kickstart configuration file, the deployment is straightforward.

    In terms of our upgrade and migration plans to stay current, we upgrade it before the OS is end of life. It is pretty straightforward. We are pretty satisfied with Red Hat Enterprise Linux systems when it comes to provisioning and patching.

    What about the implementation team?

    We deployed it on our own. 

    What's my experience with pricing, setup cost, and licensing?

    It is cost-effective.

    Which other solutions did I evaluate?

    There were not many options available.

    What other advice do I have?

    Overall, I would rate Red Hat Enterprise Linux a nine out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer2197398 - PeerSpot reviewer
    Systems Engineering Manager at a retailer with 51-200 employees
    Real User
    A stable solution that is easy to manage
    Pros and Cons
    • "Red Hat Enterprise Linux's most valuable feature is its stability."
    • "We would like to have a better understanding of what to expect when we move to a different version of Red Hat Enterprise Linux."

    What is our primary use case?

    Most of our servers are low latency, and it's easier to have low latency applications run on Linux. Red Hat Enterprise Linux's installation is easy. We don't have to reboot Red Hat Enterprise Linux like Windows, where there are a bunch of system updates that you have to do. Red Hat Enterprise Linux is just easier to manage.

    What is most valuable?

    Red Hat Enterprise Linux's most valuable feature is its stability.

    What needs improvement?

    We would like to have a better understanding of what to expect when we move to a different version of Red Hat Enterprise Linux.

    A latency always gets introduced when we move to newer Red Hat versions. I wish we wouldn't see that as often as we do nowadays. It would be nice to know the changes upfront rather than when we have to open a case, go through a couple of months, and then find a good resolution. We want a better understanding of what we will see when we update the kernel from seven to eight.

    For how long have I used the solution?

    I have been using Red Hat Enterprise Linux for 15 years.

    What do I think about the stability of the solution?

    Red Hat Enterprise Linux is a pretty stable solution. Its stability is a lot better than most other operating systems.

    What do I think about the scalability of the solution?

    Red Hat Enterprise Linux's scalability is better than other competitors.

    How are customer service and support?

    For the most part, Red Hat Enterprise Linux's support has been really good. Most of the time, we've had to escalate it to get a good response.

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    Red Hat Enterprise Linux’s initial setup is pretty straightforward.

    What other advice do I have?

    Whenever we see a compliance issue and need a patch, it's been relatively easy to get Red Hat Enterprise Linux to update it.

    We have a mix of Windows and Linux. Around 80 percent of our systems are Red Hat, but we also have Windows. So it depends on the application.

    Most applications are compatible with Red Hat Enterprise Linux. It's easier to tune on a Red Hat system than on another OS. We could pin applications to a core with Red Hat Enterprise Linux. In terms of tuning, Red Hat Enterprise Linux performs better in the long run.

    Overall, I rate Red Hat Enterprise Linux an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer2197293 - PeerSpot reviewer
    Systems Engineer at a financial services firm with 1,001-5,000 employees
    Real User
    The solution's enterprise-level security provides peace of mind, ensures compliance, and allows us to focus on other tasks
    Pros and Cons
    • "One of Red Hat Enterprise Linux’s valuable features is its enterprise-level security. We are guaranteed that it's secure, and that's important for us because we need to comply with security regulations. Security always remains a top priority."
    • "The knowledge base provided by Red Hat exists, but I find it difficult to navigate. The information seems scattered and hard to find."

    What is our primary use case?

    One of our use cases is for our in-house applications that the development team builds. We also use it for typical tasks like running Jenkins, GitLab, and other development tools to make them accessible for the developers who write code and do software development.

    What is most valuable?

    One of Red Hat Enterprise Linux’s valuable features is its enterprise-level security. We are guaranteed that it's secure, and that's important for us because we need to comply with security regulations. Security always remains a top priority.

    We just run Red Hat Enterprise Linux’s built-in security features day in and day out. We know it's secure, and then we just move on to other tasks. It's like a routine where we don't have to think too much because we know it's already integrated into the whole enterprise. It's the next step, and it gives us more time to focus on other tasks.

    What needs improvement?

    We are trying to figure out how to enable encryption or just encryption. The last thing we want is to use locks, which are a hassle for encryption. We don't have the personnel to unlock the system every time it gets rebooted. I know there's a way, like on Windows, where they have TPM. I'm not sure how Red Hat Enterprise Linux’s TPM works. That's one of the issues we face—how to utilize TPM effectively.

    I think in the future, if the company requires us to encrypt everything, it would be a time-consuming process. I'm not sure how long that would take or if it will happen. I just want to understand how Red Hat Enterprise Linux and TPM work or if there's an existing solution that works similarly where I don't necessarily have to be present every time my system reboots and enter a password. At least for Windows, we know that it works, but I'm not familiar with the equivalent functionality in Red Hat Enterprise Linux.

    In future releases, I would prefer a Red Hat Enterprise Linux image that fits on a DVD. The Red Hat Enterprise Linux image keeps getting larger and larger. One of the biggest requirements for my company is that it has to fit on a DVD. Now, with Red Hat Enterprise Linux 9 approaching close to ten gigabytes, it won't fit on a DVD anymore. The last thing we want to resort to is using Blu-ray. I prefer not to use Blu-ray. So we need to keep the image size on a DVD smaller. That's one of the main issues. And we can't use USB sticks either, even though they're a new option. Everything needs to be burned on a DVD. So having a Red Hat Enterprise Linux image that fits on a DVD would be beneficial for any future versions or releases.

    For how long have I used the solution?

    I have been using this solution for eight years now. Right now, we're migrating. I'm trying to upgrade from Red Hat Enterprise Linux 6 to Red Hat Enterprise Linux 7. And that process is painstaking. It's taking a lot of time. I know we want to get that done before October because I think that's when the security support for Red Hat Enterprise Linux 6 expires. We need to move everything to Red Hat Enterprise Linux 7.

    We have a lot of legacy systems, and it's very time-consuming trying to figure out what will work and which version of Red Hat Enterprise Linux will support all our applications. So it's just a lengthy process to go through.

    What do I think about the stability of the solution?

    In terms of stability, there have been some issues, particularly on the workstation side. The workstation tends to freeze up occasionally, requiring a system restart. The server side, on the other hand, works well as intended. Although Red Hat Enterprise Linux is primarily designed for servers, our developers use it as a workstation, and that can sometimes cause issues after a couple of days of continuous use.

    They may need to restart their systems when something freezes or stops working. So it's one of those things we encounter.

    How are customer service and support?

    I don't really use it extensively. I have some knowledge and experience with it, but I don't heavily rely on Red Hat support. Whenever I encounter a problem, I usually turn to Google for solutions.

    The knowledge base provided by Red Hat exists, but I find it difficult to navigate. The information seems scattered and hard to find. I tend to prefer searching on Google since I can get immediate answers there compared to the knowledge base, which can be challenging to navigate. It seems like the knowledge base could use some improvement.

    Which solution did I use previously and why did I switch?

    One of the main advantages is the level of support. Red Hat Enterprise Linux provides nearly ten years of support, including two years of extended support, whereas other operating systems typically have one or two major versions released within five years. It can be challenging to allocate the budget for frequent updates over such a short period. So I think that's the main appeal of Red Hat Enterprise Linux—its ten-year support with an additional two years.

    How was the initial setup?

    Since I've been working with Red Hat Enterprise Linux for a long time, it feels easy for me. However, for someone completely new to it, especially coming from a Windows background, it might seem more complicated. But for me, it's second nature and not that difficult. So the initial setup depends on the level of familiarity with the system.

    For a brand-new system, it might take around ten minutes.

    Which other solutions did I evaluate?

    I have worked with CentOS, Fedora, and Ubuntu. So I have experience with different flavors of Linux, from the Ubuntu side to Fedora. From a developer's point of view, the main difference, if I compare it to Ubuntu, is that they always get the latest packages, which helps them a lot. 

    On the other hand, with Red Hat Enterprise Linux, I understand that it's set up to prioritize security. But sometimes, from a development perspective, it's challenging for them to obtain the latest packages. As an assessment, I have to go out there, fetch the package or compile the new package for the new version, and then bring it into Red Hat Enterprise Linux so that developers can use it. I think that's the issue. It's a balancing act between trying to get the latest package versions and ensuring stability and security. It's a problem that I think everyone struggles with.

    What other advice do I have?

    Overall, I would rate the solution an eight out of ten because there is always room for improvement when it comes to technology.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer2197383 - PeerSpot reviewer
    Director at a pharma/biotech company with 1,001-5,000 employees
    Real User
    Along with great support, the solution runs exceptionally well, considering its uptime
    Pros and Cons
    • "In Red Hat Enterprise Linux, we use Red Hat Satellite as part of all the patching and deployment, even from on-premises and AWS, and that's been really helpful since it is one product that can be used in a hybrid environment."
    • "Considering an area where the solution lacks, I think we can look into a lot more automation and integrations with Red Hat Enterprise Linux and other products."

    What is our primary use case?

    We use the solution in our company for normal application support and for databases.

    What is most valuable?

    In Red Hat Enterprise Linux, we use Red Hat Satellite as part of all the patching and deployment, even from on-premises and AWS, and that's been really helpful since it is one product that can be used in a hybrid environment. It's just one place to manage everything. It's good since you don't have two different products or places to manage, especially if you have a multi-datacenter and not a multi-cloud but a multi-location environment.

    What needs improvement?

    The room for improvement depends on how we use it. It's just a normal operating system. Considering an area where the solution lacks, I think we can look into a lot more automation and integrations with Red Hat Enterprise Linux and other products. However, I cannot say specifically where the improvement should be because it mostly depends on how we are using it. It just works the way it's supposed to work.

    For how long have I used the solution?

    I have been using Red Hat Enterprise Linux on the cloud for six to seven years. Currently, we are using Red Hat Enterprise Linux Versions 7 and 8.

    What do I think about the stability of the solution?

    The product's stability is good, with 99.99 percent uptime.

    What do I think about the scalability of the solution?

    Scalability is something my company hasn't delved into that much. Right now, scalability is mostly on the backend hypervisor or how we leverage AWS.

    How are customer service and support?

    I would probably rate the support around an eight out of ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We have been using Red Hat Enterprise Linux since I've been with the company. Linux is our platform of choice.

    How was the initial setup?

    I supported those involved in the setup phase peripherally.

    The initial setup was straightforward.

    Regarding the straightforward setup, building the base image and deploying it with our internal security standards was pretty straightforward.

    What's my experience with pricing, setup cost, and licensing?

    We used to get our own license model. We purchased a license through Red Hat.

    Which other solutions did I evaluate?

    We haven't necessarily evaluated other options, but there are a lot of requests coming from other application developers that want to deploy other operating systems because they are much more common, especially in an open source environment. So we have looked into those options. However, Red Hat Enterprise Linux continues to be the main platform that we support. We are also looking into other solutions just in case a scenario arises where a vendor cannot support Red Hat Enterprise Linux for some reason and we will need a backup.

    What other advice do I have?

    Regarding the problems we are trying to solve by implementing the solution, I would say that it is our operating system of choice. I think the support is good since we have Red Hat Enterprise Linux subscriptions. We get support for all the operating systems from them. It's great and stable.

    Regarding the solution's resiliency, it is good. We've been running, and we have over 99 percent uptime all the time. We also do monthly patching and everything, so it works. Kernel upgrades also work as expected. So it has been pretty good.

    Regarding how easy or difficult it is for you to move workloads between the cloud and your data center using Red Hat Enterprise Linux, we don't use relative migrating solutions. It's considered a separate environment, but we use the same base image. 

    I consider the solution to be the main OS because going with an open source solution like Red Hat Enterprise Linux, you have better support.

    The support is great. We also have integrations with other products, especially with whatever Red Hat releases. We have all those integrations available and we can easily take advantage of it.

    I rate the overall solution between seven and eight out of ten.

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer2197287 - PeerSpot reviewer
    Senior Systems/Automation Engineer at a financial services firm with 1,001-5,000 employees
    Real User
    A highly stable solution with a straightforward initial setup
    Pros and Cons
    • "The solution’s stability is its most valuable feature."
    • "It is challenging to use the knowledge base and the deployment documentation."

    What is our primary use case?

    We use Red Hat Ansible Automation Platform. We are using version 8.4, but we started with 8.3.

    What is most valuable?

    The solution’s stability is its most valuable feature. It has only been two years since I first started using the product. So far, I have seen a subtle comparison of the solution’s stability to other operating systems.

    What needs improvement?

    It is challenging to use the knowledge base and the deployment documentation. Some of it is all over the place, and it's challenging to piece them together.

    For how long have I used the solution?

    It has been two years since we put in the first footprint of Red Hat Enterprise Linux in our organization.

    What do I think about the scalability of the solution?

    We have about 30 to 40 servers.

    How are customer service and support?

    The support team is pretty good. Whenever I send support requests and ask questions, the team is knowledgeable enough to get me the necessary answers. Sometimes there are delays in the response. However, it has been a positive experience for me.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    I was the main engineer during the initial deployment of the product. The initial setup was straightforward. Whatever was in the documentation was exactly what was meant to be done.

    We did not struggle with the documentation because I have been an engineer for years. Someone who is just getting started might have a different perspective on the ease of setup.

    What's my experience with pricing, setup cost, and licensing?

    We purchased the solution from a third-party vendor.

    What other advice do I have?

    I use Ansible Builder to build my containers. However, I do not use Red Hat Enterprise Linux’s image builder tool.

    We do not use Red Hat Insights yet, but we're planning to use it in the near future. As soon as we get more servers in our environment, our firm’s directors might decide to start using Red Hat Insights. Right now, we are just using Automation Analytics. The solution’s resiliency is pretty solid.

    We implemented the solution because we wanted automation. We cannot install Ansible Automation Platform in operating systems other than Red Hat Enterprise Linux.

    Overall, I rate the product an eight out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Khaled Raad - PeerSpot reviewer
    Senior System Engineer at a financial services firm with 51-200 employees
    Real User
    Offers performance stability, and it's easy to scale up or down by adding servers
    Pros and Cons
    • "Red Hat Enterprise Linux is easy to manage, update, and integrate. I also like Red Hat Enterprise Linux's built-in security features. You need to enable them by default or keep them enabled if you want your system to be secured. It protects most of the system components."
    • "Red Hat Enterprise Linux's monitoring could be improved. I would like additional monitoring features, like a greater ability to monitor services and workloads running. Satellite can provide centralized monitoring of subscriptions and deployments. You can build a monitoring console, but there is no native monitoring."

    What is our primary use case?

    We are a fintech company that uses Red Hat Enterprise Linux for enterprise and financial applications. Red Hat Enterprise Linux is deployed on servers at two sites. Access is mostly limited to IT staff because it is only used on our servers, not employee workstations. 

    How has it helped my organization?

    Red Hat Enterprise Linux offers performance stability, and it's easy to scale up or down by adding servers. The OS is easy to monitor and integrate with other systems. We use all these applications as containers. Red Hat has a container platform called OpenShift that we use to deploy containers. It's effortless to deploy and redeploy Red Hat Enterprise Linux. You can easily deploy it across multiple platforms and move it from one provider to another.

    The operating system helps us meet security standards for the financial industry. You need high levels of security in this business to protect your financial data. Red Hat Enterprise Linux has various security features. 

    We use the System Roles feature primarily with Ansible. It's powerful. You can use it to perform complex tasks, and it simplifies processes. For example, it helps you change network settings for storage, security, monitoring, etc. System roles help us automate security configurations and maintain consistency across systems. They have playbooks we can get from their website, and it's all based on system roles. 

    My company uses Red Hat Insights only for systems with internet access, but most of our environment is offline. 

    What is most valuable?

    Red Hat Enterprise Linux is easy to manage, update, and integrate. I also like Red Hat Enterprise Linux's built-in security features. You need to enable them by default or keep them enabled if you want your system to be secured. It protects most of the system components. 

    What needs improvement?

    Red Hat Enterprise Linux's monitoring could be improved. I would like additional monitoring features, like a greater ability to monitor services and workloads running. Satellite can provide centralized monitoring of subscriptions and deployments. You can build a monitoring console, but there is no native monitoring. 

    For how long have I used the solution?

    I have been using Red Hat Enterprise Linux for four or five years.

    What do I think about the stability of the solution?

    Red Hat Enterprise Linux is stable like every other Linux distro. It works fine. We have had no issues. 

    What do I think about the scalability of the solution?

    Red Hat Enterprise Linux is easy to scale. You can clone it, deploy another instance, and scale it up with a few changes. 

    How are customer service and support?

    I rate Red Hat's support an eight out of ten. I contact them often. Red Hat's support is helpful. They can solve your issue most of the time or point you in the right direction. 

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    Deploying Red Hat Enterprise Linux is mostly straightforward, but it depends on your requirements and the settings you need to apply. We typically do everything in-house. Red Hat Enterprise Linux requires a little maintenance. We need to do patching, clean up the file system, rotate logs, etc. 

    What other advice do I have?

    I rate Red Hat Enterprise Linux a nine out of ten. If you don't know anything about Red Hat Enterprise Linux, you should read up on it. It will do everything you want. Red Hat Enterprise Linux is excellent.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    Buyer's Guide
    Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.
    Updated: May 2025
    Buyer's Guide
    Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.