My main use cases for Red Hat Enterprise Linux (RHEL) now are mostly traditional workflows, web applications, and web servers.
Teamansvarlig Serverdrift at a government with 501-1,000 employees
Significantly improves maintainability and provides enterprise-ready stability
Pros and Cons
- "The customer service and technical support for Red Hat Enterprise Linux (RHEL) is pretty good."
- "Red Hat Enterprise Linux (RHEL) has helped mitigate downtime and lower risk significantly."
- "Although SELinux is complex as it does a lot. I cannot fully understand it, so that could be simplified."
- "The only thing that I really have difficulty with is SELinux, so perhaps there is room to make it more accessible."
What is our primary use case?
How has it helped my organization?
Red Hat Enterprise Linux (RHEL) has benefited my company by offering great features such as Satellite and all the enterprise features that provide us value, which enables stability and maintainability.
What is most valuable?
Red Hat Enterprise Linux (RHEL) has helped me solve pain points by providing significant maintainability compared to other Linux distros.
It is very stable and enterprise-ready, giving me substantial stability and manageability.
Red Hat Enterprise Linux (RHEL) has helped mitigate downtime and lower risk significantly.
With Satellite and everything else, we can effectively control which patches go to specific servers and reduce risk with different CVEs and insights, providing us with substantial control.
We manage our Red Hat Enterprise Linux (RHEL) systems using Satellite, which works really effectively, and we also use Ansible Automation Platform.
My assessment of Red Hat Enterprise Linux (RHEL)'s built-in security features shows many cool features in the new version. From what I have used in 8 and 9, there are good features such as built-in firewalls.
What needs improvement?
Although SELinux is complex as it does a lot. I cannot fully understand it, so that could be simplified. The only thing that I really have difficulty with is SELinux, so perhaps there is room to make it more accessible.
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
June 2026
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
903,118 professionals have used our research since 2012.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux (RHEL) for approximately ten years.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux (RHEL) has been able to scale to the growing needs of my company. We are not a huge company, so it works effectively.
How are customer service and support?
The customer service and technical support for Red Hat Enterprise Linux (RHEL) is pretty good. We have used them extensively and they work effectively.
Which solution did I use previously and why did I switch?
Before choosing Red Hat Enterprise Linux (RHEL), we were using legacy systems running on AIX, but all new implementations are now on RHEL. The main difference between AIX and RHEL is the support from third-party applications. When installing third-party applications, there is always support for RHEL and almost never support for AIX.
How was the initial setup?
I would describe the experience of deploying Red Hat Enterprise Linux (RHEL) as really easy. It is similar to other systems, and I am really excited to explore Red Hat Enterprise Linux (RHEL) 10 and try Image Builder.
What was our ROI?
The biggest return on investment when using Red Hat Enterprise Linux (RHEL) is the manageability we receive, with numerous features in the packages that free up substantial time from the operations side of things.
What's my experience with pricing, setup cost, and licensing?
The pricing, setup costs, and licensing for Red Hat Enterprise Linux (RHEL) are within normal operating system pricing ranges.
Which other solutions did I evaluate?
While using Red Hat Enterprise Linux (RHEL), I did consider other solutions. There are always many other options, such as another RHEL distribution, but RHEL is the only one that has extensive support for numerous other systems.
What other advice do I have?
We have not fully implemented Ansible Automation Platform yet, but we are starting to integrate it and we really appreciate it.
I would rate Red Hat Enterprise Linux (RHEL) from one to ten overall as probably a nine.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Staff Computer Systems Architect at a manufacturing company with 10,001+ employees
Standardized critical workloads and have relied on a trusted ecosystem for secure operations
Pros and Cons
- "From my point of view, the biggest return on investment when using Red Hat Enterprise Linux (RHEL) is the fact that it's well-curated and it's a one-stop shop for most everything you need."
What is our primary use case?
My main use cases for Red Hat Enterprise Linux (RHEL) include everything from apps to web servers to HPC.
What is most valuable?
Red Hat Enterprise Linux (RHEL) helps me solve pain points primarily because the ecosystem has already been approved for use with our customers. That's probably the main thing. It's a single, trusted source to get everything from. That's really our main thing.
Red Hat Enterprise Linux (RHEL) has helped to mitigate downtime and lower risk using Satellite because I rarely have any outages on my RHEL boxes. They're pretty solid.
Satellite helps reduce and mitigate risk through the quality of the packages that get put out and the dependencies that are already validated.
What needs improvement?
I've never really thought about how Red Hat Enterprise Linux (RHEL) could be improved, but the only thing I wish they had that I've asked Red Hat for so far is something resembling managed service accounts. Since we have to integrate with a lot of Active Directory, that would be beneficial.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux (RHEL) since RHEL 4.
What do I think about the stability of the solution?
I would assess the stability and reliability of Red Hat Enterprise Linux (RHEL) as excellent because I've not had anything serious that couldn't be figured out.
What do I think about the scalability of the solution?
Regarding scalability, I've never had a problem there. We run HPC on it, and it's pretty rock solid.
How are customer service and support?
I don't really have an answer for the customer service and the technical support of Red Hat Enterprise Linux (RHEL) because we have to handle most things in-house.
Which solution did I use previously and why did I switch?
Before adopting Red Hat Enterprise Linux (RHEL), my company was using a lot of Solaris, other flavors of Unix, and other options, but I think we've pretty much standardized on RHEL.
How was the initial setup?
I think the deployment process for Red Hat Enterprise Linux (RHEL) is straightforward.
If you're doing a network install, it's easy. It's easier than the Windows side.
What about the implementation team?
I'm brand new to Ansible Automation Platform. We're just rolling it out.
What was our ROI?
From my point of view, the biggest return on investment when using Red Hat Enterprise Linux (RHEL) is the fact that it's well-curated and it's a one-stop shop for most everything you need.
What's my experience with pricing, setup cost, and licensing?
My experience with the pricing, the setup cost, and the licensing of Red Hat Enterprise Linux (RHEL) has been pretty good. I have no complaints.
Which other solutions did I evaluate?
Though there have been talks of going to other distros while using Red Hat Enterprise Linux (RHEL), that's a big ask to switch everybody over.
What other advice do I have?
The features I prefer most about Red Hat Enterprise Linux (RHEL) relate to my broader appreciation for Linux given all the history behind it and open source for all that it represents.
For navigating security risks, I use Red Hat Enterprise Linux (RHEL) Satellite for patch management and deployment. We don't use Insights. That's probably the main one we use.
Regarding the role Red Hat Enterprise Linux (RHEL) plays in my company's implementation of the zero-trust model, it's pretty new to us, so I can't really answer that yet. We're still in the learning process.
In terms of managing regulatory compliance, we do use Nessus and other tools for auditing in our applications. That's probably about it.
You can usually find a good answer on the knowledge base offered by Red Hat Enterprise Linux (RHEL).
I've always been happy with Red Hat ecosystem, using it since before RHEL, and I just appreciate the flavor of it. I've tried other Linux distros and I just keep coming back because I'm so familiar with it. It's so helpful, and it's hard to beat. I would rate Red Hat Enterprise Linux (RHEL) a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partners
Last updated: May 12, 2026
Flag as inappropriateBuyer's Guide
Red Hat Enterprise Linux (RHEL)
June 2026
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
903,118 professionals have used our research since 2012.
Operating Systems Engineer at a manufacturing company with 10,001+ employees
Reliable open source platform has enabled secure custom distro builds and rapid patching
Pros and Cons
- "Red Hat Enterprise Linux (RHEL) helps me solve pain points because it's open source, so it's easy to modify, and there's the support that I need, especially since I work with the public sector a lot where they want support provided, updates, and patches on CVEs almost immediately after a zero-day is released, and that's the big thing that Red Hat Enterprise Linux (RHEL) helps me with."
- "The desktop environment is another area that needs significant improvement because it is barely usable and meets just the bare minimum of what's needed."
What is our primary use case?
My main use cases for Red Hat Enterprise Linux (RHEL) involve a custom Linux security module, and I use RHEL as my upstream and repackage it as my own distro.
To navigate my security risks, I use features in Red Hat Enterprise Linux (RHEL) such as Satellite, Ansible, IPA, or IDM, and I also perform STIGging with a lot of my requirements coming from the government telling me to ensure I have all these things done. Red Hat Enterprise Linux (RHEL) makes it easy to do that, with the biggest thing being their documentation because I can find any question I type into Google and find a Red Hat link, log in, and see it.
I use Red Hat Enterprise Linux (RHEL) on-premise.
What is most valuable?
Red Hat Enterprise Linux (RHEL) helps me solve pain points because it's open source, so it's easy to modify, and there's the support that I need, especially since I work with the public sector a lot where they want support provided, updates, and patches on CVEs almost immediately after a zero-day is released, and that's the big thing that Red Hat Enterprise Linux (RHEL) helps me with.
What I appreciate most about Red Hat Enterprise Linux (RHEL) is that they're open source, and I take what they have and repackage it. I appreciate RPMs, Mock, and a lot of the tooling that's in that community, in the Fedora world, but Red Hat Enterprise Linux (RHEL) makes it easy to get to and work with.
The knowledge base offered by Red Hat Enterprise Linux (RHEL) is something I love, and it's very helpful. That is probably the most useful part of Red Hat Enterprise Linux (RHEL).
What needs improvement?
Red Hat Enterprise Linux (RHEL) can be improved by getting more upstream packages from Fedora because they don't have enough packages, and it's problematic that I have to maintain a separate repo from what comes from Fedora. I don't understand why Red Hat Enterprise Linux (RHEL) doesn't package it as the base, as Red Hat Enterprise Linux (RHEL) only has a subset of packages from upstream.
The desktop environment is another area that needs significant improvement because it is barely usable and meets just the bare minimum of what's needed. There are people from Red Hat giving presentations on Windows, Macs, and other distros, which to me would be embarrassing. If I was the CEO of Red Hat and my employees aren't using our own product, that should be a major red flag. Why would you present to customers of all people? Red Hat Enterprise Linux (RHEL) is great as a server operating system distribution and the support is the number one thing that makes Red Hat Enterprise Linux (RHEL) stand out, but it really falls short as a client workstation.
What do I think about the stability of the solution?
I have not experienced any downtime, crashes, or performance issues with Red Hat Enterprise Linux (RHEL). I've had servers run for three years straight without crashing, so Red Hat Enterprise Linux (RHEL) is very reliable.
What do I think about the scalability of the solution?
In terms of scalability, I get a lot of complaints from customers, and when I start getting a lot of machines running, I start to see problems in production, which my customers experience as well, so then I'm supporting it. I don't know how much to blame Red Hat Enterprise Linux (RHEL) for that, but it does seem to become a headache once it gets larger.
How are customer service and support?
I evaluate customer service and technical support from Red Hat Enterprise Linux (RHEL) as pretty good.
Which solution did I use previously and why did I switch?
Prior to adopting Red Hat Enterprise Linux (RHEL), I was using another solution, specifically Solaris as my upstream. I think when Red Hat Enterprise Linux (RHEL) 6 dropped, I switched from Solaris to Linux, and it was Red Hat Enterprise Linux (RHEL) as the solution because of the support.
How was the initial setup?
The deployment process of Red Hat Enterprise Linux (RHEL) has been straightforward and easy for me.
Which other solutions did I evaluate?
I am probably not considering switching to another product while using Red Hat Enterprise Linux (RHEL).
What other advice do I have?
I have tried neither Red Hat Enterprise Linux (RHEL) Image Builder nor system roles, and I'm not a big fan of them because they're not part of my use case. They are useful in a sense for reproducibility if I'm going to create a golden image and deploy it, but that's not really my use case.
Red Hat Enterprise Linux (RHEL) has helped me to mitigate downtime and lower risks.
Red Hat Enterprise Linux (RHEL) is great on the server side and not as strong on the client side, with the workstation and desktop environment needing a lot of work. As far as adopting it, if you're willing to pay for all the licensing, then go for it because you'll get the support you want. On a scale from one to ten, I would rate Red Hat Enterprise Linux (RHEL) overall as a seven or eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 12, 2026
Flag as inappropriateSenior System Engineer at a financial services firm with 51-200 employees
Automation eases workload while strong support mitigates downtime
Pros and Cons
- "I appreciate Red Hat Enterprise Linux (RHEL) for its stable product and good support, and it helps me solve pain points through automation with tools such as Ansible."
- "I don't think Red Hat Enterprise Linux (RHEL) is saving money because it is expensive, but saving time is a benefit because they have a lot of automation and good documentation, and it is a stable product."
What is our primary use case?
I mainly use Red Hat Enterprise Linux (RHEL) as a financial application.
What is most valuable?
I appreciate Red Hat Enterprise Linux (RHEL) for its stable product and good support. Red Hat Enterprise Linux (RHEL) helps me solve pain points through automation with tools such as Ansible. It helps mitigate downtime and lower risk because you can recover.
What needs improvement?
Regarding security requirements from my side, Red Hat Enterprise Linux (RHEL) is somewhat satisfactory, but in most organizations, they are asking for more enterprise solutions for security. If Red Hat Enterprise Linux (RHEL) can invest in monitoring, it would be great. For example, Instana is an IBM product, and since IBM owns Red Hat Enterprise Linux (RHEL), if they invest in Instana, it will be a great improvement.
For how long have I used the solution?
I have been working with Red Hat Enterprise Linux for more than five years.
What do I think about the stability of the solution?
For Red Hat Enterprise Linux (RHEL) stability, I rate it a nine. It is really stable, with no issues. I found one server running for more than two years without any issue.
What do I think about the scalability of the solution?
For scalability, it depends on the hypervisor you're using, and if you have a template, you can clone it. It doesn't matter which OS you are using, even in the cloud, it's the platform that can scale.
How are customer service and support?
I am satisfied with Red Hat Enterprise Linux (RHEL)'s knowledge base. They have one of the best knowledge bases for their products with good documentation and articles that help solve issues without needing to open a case.
How would you rate customer service and support?
How was the initial setup?
The initial setup for Red Hat Enterprise Linux (RHEL) is simple.
What was our ROI?
I don't think Red Hat Enterprise Linux (RHEL) is saving money because it is expensive, but saving time is a benefit because they have a lot of automation and good documentation, and it is a stable product.
What's my experience with pricing, setup cost, and licensing?
I can say about pricing for Red Hat Enterprise Linux (RHEL) is maybe a two on a scale where ten is a high price.
Which other solutions did I evaluate?
I think of Ubuntu and SUSE Linux as the top in my mind competitors to RHEL.
What other advice do I have?
Red Hat Enterprise Linux (RHEL) can run anywhere, everywhere, so it is easy to run on any platform. On RHEL, it is a more general OS, so I don't know if there's a particular feature to consider.
Red Hat Enterprise Linux (RHEL) helps mitigate downtime and lower risk because you can recover, but upgrades require downtime. We mostly do in-place upgrades and haven't used migration much.
We are involved in upgrading RHEL 7 because it has reached end of life; sometimes we upgrade to eight or nine. I am already a Red Hat Accelerator and a reference.
Overall, I rate Red Hat Enterprise Linux (RHEL) eight to nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Consultant, Information Technology Quality Assurance at a financial services firm with 1,001-5,000 employees
Has reduced downtime while supporting our web servers cost-effectively
Pros and Cons
- "Red Hat Enterprise Linux (RHEL) has helped to mitigate downtime and lower risk, and my assessment of its built-in security features for simplifying risk reduction and maintaining compliance is a score of eight or nine, as everything is clearly stated and listed in the documents, so it's easy for us to follow."
- "The issue we have is that it's not a fixed time that we need to patch, but when we patch, the system would just stop working."
What is our primary use case?
My main use case for it is that we just support the application.
What is most valuable?
In general, it benefits our organization because it's more cost-effective. We save money, that's it.
The main point it helps me solve is that it's just a web server.
What needs improvement?
I don't have specific feedback on what works well and what Red Hat Enterprise Linux (RHEL) needs to improve on.
I cannot think of any additional features that should be included in the next release.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux (RHEL) for about eight years.
What do I think about the stability of the solution?
I have not experienced any downtime, crashes, or performance issues.
I assess the stability and reliability of Red Hat Enterprise Linux (RHEL) as stable.
What do I think about the scalability of the solution?
So far, so good with how Red Hat Enterprise Linux (RHEL) scales with the growing needs of my organization. Everything is supported.
I expand usage of it every year.
How are customer service and support?
I evaluate the customer service and technical support as very good.
On a scale of one to ten, I rate it a ten.
Every time we have an issue, someone is there to fix it and troubleshoot, which is why I say that.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
When I joined, Red Hat Enterprise Linux (RHEL) was already selected, so that's what was there.
In my role, I have not considered other solutions in the past.
How was the initial setup?
I would describe my experience with deploying it as straightforward.
What about the implementation team?
We use Azure as our cloud provider.
What was our ROI?
I have not seen ROI with Red Hat Enterprise Linux (RHEL).
I don't know the exact number, so that may be because I just am not in charge of that kind of thing.
What's my experience with pricing, setup cost, and licensing?
My experience with the pricing and the cost of licenses is that if you compare it to the different operating systems, it's a little bit cheaper. The support is also good as well.
What other advice do I have?
Red Hat Enterprise Linux (RHEL) has helped to mitigate downtime and lower risk.
My assessment of Red Hat Enterprise Linux (RHEL)'s built-in security features for simplifying risk reduction and maintaining compliance is a score of eight or nine.
Everything is clearly stated and listed in the documents, so it's easy for us to follow, which is what could make it better.
Security requirements and considerations were important in choosing Red Hat Enterprise Linux (RHEL) in the cloud because we are banks, so we have a lot of security regulations to follow.
When it comes to managing Red Hat Enterprise Linux (RHEL) systems for provisioning and patching, that's our wonderful part of the day, as we use it as well. The issue we have is that it's not a fixed time that we need to patch, but when we patch, the system would just stop working. This is not a direct issue from Red Hat Enterprise Linux (RHEL), but from the line.
I have been involved in some Red Hat Enterprise Linux (RHEL) system upgrades or migrations.
The upgrade migration was straightforward.
I can talk about it a little bit more by saying we just upgrade it, patch it, and reboot it. That's all.
My upgrading or migration plans for the same product are that whenever we have new items that we assess, most likely we will get it.
I assess the knowledge base offered by Red Hat Enterprise Linux (RHEL) as good.
I don't need more from it; it's good.
My advice for other organizations considering Red Hat Enterprise Linux (RHEL) is that they should take into account the cost and support, especially when talking to someone in a different segment or an old colleague.
I rate this product a ten overall.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Nov 11, 2025
Flag as inappropriateSenior Systems Engineer at a retailer with 51-200 employees
Standardized our workloads and has simplified secure patching, support, and compliance
Pros and Cons
- "Overall, I think Red Hat Enterprise Linux (RHEL) is a great product that I enjoy using, and my advice for other companies considering it is that if you have a need for support and are in a situation requiring audit and maintaining a certain level of uptime, having the safety net of Red Hat behind you is important."
- "Red Hat Enterprise Linux (RHEL) could be improved by including in-place upgrades, allowing us to go from Red Hat Enterprise Linux (RHEL) 9 to 10 on certain hosts, such as database hosts, instead of needing to build a new system and then transferring the data, which would be a better way of improving it."
What is our primary use case?
My main use cases for Red Hat Enterprise Linux (RHEL) include database, Java applications, programming, and Python. We were interested in using AI workloads with RHEL last year but then realized the hardware cost was not going to permit us to manage that.
What is most valuable?
Red Hat Enterprise Linux (RHEL) helps me solve pain points such as having nicely packaged dependencies, so when we need to install dependencies, we can easily rely on Satellite to be able to get the packages from Red Hat Enterprise Linux (RHEL) to be able to then install without needing to track down everything that we need. This is more reliable and having the security of Red Hat verifying things is better.
DNF helps my company because Red Hat Enterprise Linux (RHEL) Satellite has all the packages there, allowing us to patch our systems relatively easily and install any applications through the Yum repository makes it much easier than before.
Satellite helps navigate our security risks by providing us a dashboard of what systems we have, what their patch levels are, and where we need to go with them. It's a good dashboard to monitor. All the CVEs coming in from Red Hat are what we rely on. When Red Hat provides a CVE, we know it's safe to install it.
Satellite is very good in helping to identify quickly what we need, who's wanting what packages, and verify and go forward. It's a nice product to have.
What needs improvement?
Red Hat Enterprise Linux (RHEL) could be improved by including in-place upgrades, allowing us to go from Red Hat Enterprise Linux (RHEL) 9 to 10 on certain hosts, such as database hosts, instead of needing to build a new system and then transferring the data, which would be a better way of improving it.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux (RHEL) for 20 years.
What do I think about the stability of the solution?
I have not experienced any downtime, crashes, or performance issues; it has been rock solid for us.
What do I think about the scalability of the solution?
In terms of scalability, we grow our servers size-wise, both horizontally and vertically, so I have no issues.
How are customer service and support?
The customer service and technical support I receive are really good.
Which solution did I use previously and why did I switch?
Prior to Red Hat Enterprise Linux (RHEL) at my company, I was using Amazon VMs at different companies, along with CentOS and Fedora. With Red Hat, I get the benefit of a company behind me that can support me, and if I run into an issue, they have the resources to figure it out and address it.
How was the initial setup?
The deployment process of Red Hat Enterprise Linux (RHEL) really depends on your environment because if you have VMware, you have one way of doing it, and if you have Nutanix, you have another way of deploying Red Hat Enterprise Linux (RHEL). We use Ansible to deploy, so we just have to configure it for the environment that we're using.
What about the implementation team?
We did a major version upgrade with Red Hat Enterprise Linux (RHEL) and Ansible Automation Platform, going from 8 to 9, where we basically rebuilt new hosts and reinstalled on the new hosts, with a few systems we couldn't rebuild, so we did an in-place upgrade using Leapp. The experience was easy and nice. Tooling-wise, it was nicely done.
What was our ROI?
The biggest return on investment using Red Hat Enterprise Linux (RHEL) for me is standardization, relying on support and knowing there's a group behind it that can support us no matter what happens. It's easy to open a ticket, and easy for them to get back to us and help resolve issues.
What's my experience with pricing, setup cost, and licensing?
My experience with the pricing, setup cost, and licensing of Red Hat Enterprise Linux (RHEL) is nice since we have a site license, but I don't know what the prices are.
Which other solutions did I evaluate?
I did not consider other solutions while using Red Hat Enterprise Linux (RHEL).
What other advice do I have?
Overall, I think Red Hat Enterprise Linux (RHEL) is a great product that I enjoy using, and my advice for other companies considering it is that if you have a need for support and are in a situation requiring audit and maintaining a certain level of uptime, having the safety net of Red Hat behind you is important. If you need recovery in minutes and hours, you should go with Red Hat; if you can't recover in less than days, go with something else. I would rate this product a 10 out of 10.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 18, 2026
Flag as inappropriateProgram Manager, Customer Delivery & Global Manager, Delivery Bfs Accounts at a tech vendor with 10,001+ employees
Has enabled resilient operations with faster and high-volume transactions while minimizing downtime
Pros and Cons
- "Red Hat Enterprise Linux (RHEL) helps me solve pain points by enabling faster transactions and more transactions."
- "I have not really seen an ROI with Red Hat Enterprise Linux (RHEL)."
What is our primary use case?
My main use case for Red Hat Enterprise Linux (RHEL) is for the central monitoring of the operations.
What is most valuable?
Red Hat Enterprise Linux (RHEL) helps me solve pain points by enabling faster transactions and more transactions.The feature I like the most about Red Hat Enterprise Linux (RHEL) is its resilience.A huge amount of transactions benefits my organization because we use this cluster to include the performance of Red Hat Enterprise Linux (RHEL).Red Hat Enterprise Linux (RHEL) has helped to mitigate downtime and lower risk.
What needs improvement?
Red Hat Enterprise Linux (RHEL) could be improved with frequent updates.I think frequent upgrades should be included in the next release of Red Hat Enterprise Linux (RHEL).
For how long have I used the solution?
I have been using Red Hat Enterprise Linux (RHEL) for two years.
What do I think about the stability of the solution?
I would assess the stability and reliability of Red Hat Enterprise Linux (RHEL) by stating that it is very secure, reliable, and fast.I have not experienced any downtime, crashes, or performance issues with Red Hat Enterprise Linux (RHEL).
What do I think about the scalability of the solution?
Red Hat Enterprise Linux (RHEL) scales effectively with the growing needs of my organization.I have not experienced any issues with Red Hat Enterprise Linux (RHEL).
How are customer service and support?
I would evaluate customer service and technical support for Red Hat Enterprise Linux (RHEL) as good, and we have vendor coordination with them.On a scale of one to ten, I would rate customer service and technical support for Red Hat Enterprise Linux (RHEL) as an eight because it needs the streamlining of things.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Prior to adopting Red Hat Enterprise Linux (RHEL), I was using a platform from IBM initially, which was pushed into containerization.
How was the initial setup?
I would describe my experience with deploying Red Hat Enterprise Linux (RHEL) as not complicated and manageable, and that works well.
What about the implementation team?
I manage my Red Hat Enterprise Linux (RHEL) systems with mass provisioning and patching, and I am very satisfied with the management experience.I managed the expansion on Red Hat Enterprise Linux (RHEL) as well.
What was our ROI?
I have not really seen an ROI with Red Hat Enterprise Linux (RHEL).
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing for Red Hat Enterprise Linux (RHEL) is that pricing is heavy on this.The setup cost and licensing for Red Hat Enterprise Linux (RHEL) involves a perpetual license.
Which other solutions did I evaluate?
The other solutions I considered before selecting Red Hat Enterprise Linux (RHEL) included open source options.What stood out to me in my evaluation process of Red Hat Enterprise Linux (RHEL) is that the main feature is security on top of the open source, and we are considering the open-source platform to be implemented.
What other advice do I have?
The complexity of Red Hat Enterprise Linux (RHEL) comes from the methodology, which is complex.Security requirements were a consideration in choosing Red Hat Enterprise Linux (RHEL).My assessment of Red Hat Enterprise Linux (RHEL)'s built-in security features is that it is effective when it comes to simplifying risk reduction and maintaining compliance.My upgrade and migration plans for Red Hat Enterprise Linux (RHEL) to stay current include frequent patching and upgrades annually.I assess the knowledge base offered by Red Hat Enterprise Linux (RHEL) as good for a few use cases.The factors that led me to consider the change to Red Hat Enterprise Linux (RHEL) were stability and reliability.I would describe my experience with deploying Red Hat Enterprise Linux (RHEL) as not complicated and manageable, and that works well.I have no advice to give to other organizations considering Red Hat Enterprise Linux (RHEL). I would rate this product a nine overall.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
IBM
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Last updated: Nov 11, 2025
Flag as inappropriateSoftware Developer at a consultancy with 51-200 employees
Server reliability enhances cloud analytics efficiency with fast reboot and infrastructure flexibility
Pros and Cons
- "Time has been saved since using Red Hat Enterprise Linux (RHEL), and the application performance has improved after using it."
- "Compared to Red Hat Enterprise Linux (RHEL), Ubuntu is more stable for Kubernetes and Docker-related applications."
What is our primary use case?
I am working on a Cloud Infra project in which many analytics applications are hosted on Cloud Infra, and their applications are hosted on Red Hat Enterprise Linux (RHEL).
The applications are customer-facing and mainly focus on analytics regarding an automotive company.
The experience with pricing, setup cost, and licensing for Red Hat Enterprise Linux (RHEL) was pretty smooth, as we can subscribe the servers from the RHEL portal.
We use Red Hat Enterprise Linux (RHEL) on both on-premises and public cloud.
What is most valuable?
One of the best features of Red Hat Enterprise Linux (RHEL) is that it is lightweight and it is the industry standard.
Whenever I start the servers, they switch on very fast compared to other Linux servers.
We can deploy clusters in Red Hat Enterprise Linux (RHEL), and we can scale up and scale down our infrastructure with the help of the RHEL server.
The subscription model and vendor support are also good. We can subscribe our servers to RHEL so that we can get the packages installed for our project-related dependencies.
Red Hat Enterprise Linux (RHEL) has positively impacted my organization. The speed of the applications has improved after deploying them on RHEL.
Whenever we face an issue and need to reboot the server, it comes up very fast compared to other servers, and it has improved the latency of our applications.
Time has been saved since using Red Hat Enterprise Linux (RHEL), and the application performance has improved after using it.
What needs improvement?
There should be some automation for patching the servers in Red Hat Enterprise Linux (RHEL). Patching in the sense that automatically, whatever servers we need, we can patch them using a utility present inside RHEL.
It is stable, but compared to Red Hat Enterprise Linux (RHEL), Ubuntu is more stable for Kubernetes and Docker-related applications. If improvements can be made in RHEL so Docker and Kubernetes-based applications can be deployed more easily, that would be great.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux (RHEL) for the past six months.
How are customer service and support?
Red Hat Enterprise Linux (RHEL) scales up very easily, and RHEL vendor support is also good; it has helped us many times.
We are using Red Hat Enterprise Linux (RHEL) from the start; we can see that RHEL provides good vendor support and bug fixes.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We did not evaluate any other options before choosing Red Hat Enterprise Linux (RHEL).
What other advice do I have?
I can see more improvements can be added to Red Hat Enterprise Linux (RHEL). They provide many certifications such as RHCE and RHCSA which are very important for learning Linux, learning about automation, and deploying the servers in the cloud.
The architect-level certifications are very important. The customer support for Red Hat Enterprise Linux (RHEL) rates around an eight.
Red Hat Enterprise Linux (RHEL) is a great platform to learn Linux. Red Hat provides many certifications such as RHCSA, RHCE, and RHCA, which is architect level.
RHCA is an architect-level certification through which you can learn Ansible and many automation-related activities in Linux; it can help you grow your Linux knowledge as a professional in the IT industry.
I would rate Red Hat Enterprise Linux (RHEL) an 8.5 out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Support and automation significantly save time and cost
Pros and Cons
- "Red Hat Enterprise Linux (RHEL) offers a very easy-to-use experience in the Linux environment apart from any other flavors, and it's a very easy, systematic structure that provides easy support from Red Hat if any complex issue arises, which is the best point of RHEL, along with its affordable subscription model."
- "They should provide patches on a quarterly basis instead of monthly, as patching every month makes it a burden on us."
What is our primary use case?
It depends on the company environment and client environment. Currently, we are using Red Hat Enterprise Linux (RHEL) for application deployment and server management, and sometimes we use it for DB deployment also.
We use Red Hat Enterprise Linux (RHEL) for learning purposes for new things in Red Hat technology.
What is most valuable?
Red Hat Enterprise Linux (RHEL) offers a very easy-to-use experience in the Linux environment apart from any other flavors, and it's a very easy, systematic structure that provides easy support from Red Hat if any complex issue arises, which is the best point of RHEL, along with its affordable subscription model.
Red Hat Enterprise Linux (RHEL) saves time, saves money, and it's very easy for automation purposes; we support third-party tools for automation, so it's very beneficial.
I see a return on investment from using Red Hat Enterprise Linux (RHEL) because patching is very easy; it supports third-party tools such as BMC or BigFix, so it's very time-saving for patching and performing any operation to fetch data from multiple servers.
What needs improvement?
To improve Red Hat Enterprise Linux (RHEL), they have to provide a playground for their OS for free or for some time, or they have to provide OpenShift multitenant clusters for improving skills in Red Hat technologies and in RHEL also, which will be very easy for a growing career in technology and providing support in an organization.
They have to make it easier to raise a ticket for Red Hat. Currently, when we raise a ticket, they show multiple options, so they should provide a direct option for raising the support cases.
They should provide patches on a quarterly basis instead of monthly, as patching every month makes it a burden on us.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux (RHEL) since my career started in 2020.
What do I think about the stability of the solution?
Red Hat Enterprise Linux (RHEL) is stable. In my last five years of experience, I haven't encountered any stability issues when everything is done properly.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux (RHEL) has good scalability, and with the RHEL OpenShift tool, we use the scale up and scale down features.
How are customer service and support?
Customer support for Red Hat Enterprise Linux (RHEL) is very quick and provides support on call. It's easier to get support from RHEL compared to other enterprises such as IBM.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We did everything manually before Red Hat Enterprise Linux (RHEL), but since working with RHEL, we use automation, which saves time and costs.
How was the initial setup?
I am not aware of billing, but for the setup of Red Hat Enterprise Linux (RHEL), it's very easy because we directly get a golden image and replicate to make a new machine, so it can be set up in very little time.
Which other solutions did I evaluate?
Before choosing Red Hat Enterprise Linux (RHEL), I evaluated other options such as CentOS, Rocky Linux, and Ubuntu. However, RHEL is an enterprise OS that provides multiple features and support, with a very systematic structure.
What other advice do I have?
The Ansible tool is very nice, and currently, they have released OpenShift, which is also a very nice product provided by Red Hat.
I would advise others looking into using Red Hat Enterprise Linux (RHEL) that if they don't have budget issues, they should go for RHEL; otherwise, they can consider AlmaLinux or Rocky Linux, which are also open-source products.
Red Hat Enterprise Linux (RHEL) is a very nice Linux distribution that provides quick support, and in my last five years in the corporate world, I found it to be a very good OS, but they should lower their charges for mid-scale and startup companies in countries such as India, Bhutan, and Nepal, as they can't afford that much amount in dollars.
On a scale from one to ten, I rate Red Hat Enterprise Linux (RHEL) a ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Architect at a tech consulting company with 10,001+ employees
The integration of tools enhances autonomy and operational efficiency
Pros and Cons
- "Red Hat Enterprise Linux (RHEL) helps me solve pain points with all the integrated tools that it brings to us, including all the Ansible Towers that we exceedingly use."
- "AI features in Red Hat Enterprise Linux (RHEL) would be an improvement because they reduce operational time and help administrators with features such as finding and troubleshooting issues and resolving them automatically."
What is our primary use case?
My main use cases for Red Hat Enterprise Linux (RHEL) are for our private cloud, so we deploy it and use RHEL extensively for that. We set up the environment and their applications will run on our environment, and I work in that architecture space where we will set up the environment for our customers to come and deploy their applications.
What is most valuable?
Red Hat Enterprise Linux (RHEL) helps me solve pain points with all the integrated tools that it brings to us, including all the Ansible Towers that we exceedingly use. My favorite feature of Red Hat Enterprise Linux (RHEL) is Ansible as a tool to work on RHEL. The combination of Red Hat Enterprise Linux (RHEL) reduces the operational overheads and helps keep us autonomous, allowing us to move faster with less time.
What needs improvement?
AI features in Red Hat Enterprise Linux (RHEL) would be an improvement because they reduce operational time and help administrators with features such as finding and troubleshooting issues and resolving them automatically.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux (RHEL) for about a year.
What do I think about the stability of the solution?
The stability and reliability of Red Hat Enterprise Linux (RHEL) is, so far, very good.
What do I think about the scalability of the solution?
Regarding scalability, Red Hat Enterprise Linux (RHEL) keeps up with our demands, so I think it is on par, as we've been partnering for a long time.
How are customer service and support?
I would evaluate the customer service and technical support for Red Hat Enterprise Linux (RHEL) as great. From one to ten, I would rate customer service and technical support for Red Hat Enterprise Linux (RHEL) as an eight.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Security requirements were definitely a consideration before choosing Red Hat Enterprise Linux (RHEL). The reason security requirements were considered is that it's just part of our bread and butter as a company, and we would not be able to do anything without security.
How was the initial setup?
Currently, we are not in the middle of any migrations or upgrades regarding Red Hat Enterprise Linux (RHEL), so it's running what we have right now, and that's what we're focusing on.
What about the implementation team?
I am not directly involved in managing Red Hat Enterprise Linux (RHEL) systems when it comes to provisioning and patching, but I have teammates who do that, and they seem to have a very good experience.
What was our ROI?
From my point of view, the biggest return on investment when using Red Hat Enterprise Linux (RHEL) is the platform itself; I would say it's a good investment that keeps our job running.
What other advice do I have?
My assessment of Red Hat Enterprise Linux (RHEL)'s built-in security features is that I have had good experiences so far. Red Hat Enterprise Linux (RHEL) has helped me to mitigate downtime and lower risks, though the specific details are confidential at this time.
The improvements with AI in Red Hat Enterprise Linux (RHEL) are exciting, as I was attending one of the sessions, and RHEL 10 with AI is already coming. In Red Hat Enterprise Linux (RHEL) 10, I look forward to seeing the AI features they were describing.
I assess the knowledge base offered by Red Hat Enterprise Linux (RHEL) as pretty good; there is still extensive documentation that I constantly refer to if I get stuck. My advice to any other company that's thinking about choosing Red Hat Enterprise Linux (RHEL) as their solution is to try it out and find out for yourself. I would rate Red Hat Enterprise Linux (RHEL) overall as an eight.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer.
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Updated: June 2026
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