I utilize Ansible to harden Red Hat devices across a multitude of disconnected environments.
Stf Full Stack Engineer at a manufacturing company with 10,001+ employees
Helps with centralized development, infrastructure management, and compliance
Pros and Cons
- "In Red Hat Enterprise Linux, I am a big fan of the command line."
What is our primary use case?
How has it helped my organization?
One benefit of using Red Hat Enterprise Linux is that a lot of backend applications run natively on Red Hat Enterprise Linux as opposed to a Windows-based option. We are a partner with Red Hat. It essentially allows us to do a lot of our infrastructure stand-up and development.
It has enabled our team to centralize development. We have been able to centralize our automation, playbooks, and different collections we use within Ansible to create a centralized code base. We can use that to configure different types of systems with different requirements from different customers. Having a common platform across the entire enterprise has been very helpful.
We are using Red Hat Enterprise Linux very limitedly for containerization projects. It makes things very seamless. If we get a new developer, we can set up a brand new instance of a container for a dev environment or a test environment. It allows different developers to always have the same starting points with containers.
In terms of security features for risk reduction, there are SELinux and FIPS. Also, when you build a Red Hat Enterprise Linux machine, you can stick it right out of the box. It is very helpful. It is very good, especially for programmers and users who do not know anything about cybersecurity. It takes you 85% to 90% of the way. It has been very helpful and good.
The right commonality across the business or enterprise is always very hard to do, especially when different networks and different customers have different requirements. Being able to at least have continuity between those different environments has been helpful. If you have a system admin at a location and you put him or her at a different location, they at least can expect the same type of infrastructure.
When it comes to compliance, it takes you 85% to 90% of the way there. Different networks require different things. Some cannot implement specific standards for whatever reasons, but being able to utilize and leverage Red Hat Ansible to configure that and make sure those changes are made across the entire network has been very helpful.
Portability depends on the circumstances. Some things are more portable than others, such as containers. We utilize Ansible Core very extensively, but other things, such as AAP, are not necessarily as portable because some of our smaller environments do not have the bandwidth or the actual resources to support a big product like that.
What is most valuable?
In Red Hat Enterprise Linux, I am a big fan of the command line. I like the data manipulation and different commands that we can use. I use Ansible extensively to configure systems.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for four years.
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
May 2025

Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It is easily scalable with the solutions and the options they have.
How are customer service and support?
Their support is very good. They are very helpful. Some of them are more experienced in handling the niche problems that we have.
I would rate their customer support a nine out of ten because there is always room for improvement, but it has always been very good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have used Ubuntu and other Linux operating systems in the past. However, since I have been with the company, we have used Red Hat Enterprise Linux almost exclusively.
How was the initial setup?
The deployment model depends on the environment. Some are using VMs. Some use containers, and some use bare-metal installations. It depends on what a particular program needs. I support small environments that are on-prem.
It is fairly straightforward to deploy different Red Hat boxes. I was just helping out a sysadmin the other day who had not done it before. It was super straightforward and super easy to deploy.
What about the implementation team?
We deploy it on our own.
What was our ROI?
The return on investment for us and our team is specifically automation. We are able to invest time on the frontend to create different automation playbooks, and we are able to push that out to not only a singular network but also to multiple networks and multiple different configurations. It takes a little bit in the beginning, but there are huge time savings in the end.
What other advice do I have?
If a security colleague is looking at open-source, cloud-based operating systems for Linux instead of Red Hat Enterprise Linux, I would be interested to understand what that colleague's objectives are and why they would consider something other than Red Hat Enterprise Linux. If it is something that fits their particular use case more, they can obviously go with that. Red Hat Enterprise Linux is a standard solution for Linux. If any colleague wants to go for another solution, I have to understand why. I would have to understand what Red Hat Enterprise Linux is not able to provide. However, this has not happened to me.
I would rate Red Hat Enterprise Linux a full ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Engineer at a financial services firm with 10,001+ employees
Provides a reliable base to deploy applications and has a lot of features
Pros and Cons
- "The repository ecosystem is valuable."
- "I would probably focus more on a rolling release schedule. Instead of a long-term operating support of ten years, I would just have one release and keep rolling it."
What is our primary use case?
We primarily use it for enterprise software, databases, and some custom applications.
How has it helped my organization?
We have a stable base to deploy applications. We need a minimal amount of effort to troubleshoot problems with the applications that are related to the OS.
We are using Red Hat Enterprise Linux in the cloud, in the on-prem data center, and at the edge. We are also using Red Hat Enterprise Linux in a hybrid cloud environment. It has had a positive impact. It is straightforward to deploy. There was no bottleneck.
Red Hat Enterprise Linux has enabled us to centralize development. The stable base that each developer can rely on is great. The consistent ecosystem of the repository makes it easy to rely on.
We use Red Hat Enterprise Linux for containerization projects. Red Hat Enterprise Linux is quick to containerize, so when it started becoming mainstream, it was easier for us to sell to upper management to start doing more containerization.
There has been a positive impact in terms of the portability of applications and containers built on Red Hat Enterprise Linux for keeping our organization agile. It is very portable. I do not have any issues with different ecosystems in relation to how Red Hat Enterprise Linux runs containers.
Our cost of ownership is not high. They are not very expensive. We are never surprised.
What is most valuable?
The repository ecosystem is valuable.
What needs improvement?
I would probably focus more on a rolling release schedule. Instead of a long-term operating support of ten years, I would just have one release and keep rolling it.
In terms of security features, overall, it is lacking cohesion. There are a lot of different options, and it is hard to choose the ones that best fit our business needs without a lot of investigative work.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for 11 years.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It is scalable.
How are customer service and support?
It takes a little bit to get to the true answer. I know there is a lot of triaging. I am sure we can improve on our end. When we open tickets, we can provide more information. There could be a way to get faster answers from Red Hat support, and we might not be providing the most upfront information needed for the ticket. I would rate their support a ten out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We were not using any other solution previously.
I know of only one other player, and that is Ubuntu. There is also OpenSUSE, but I have not yet seen that personally in my career.
How was the initial setup?
We have cloud and on-prem deployments. We have the AWS cloud.
On AWS, we had an EC2 instance. I clicked, and it was online. For the initial deployment, we just used the Amazon Web UI, and now, we use Ansible for deployment.
What was our ROI?
We have seen an ROI. It is fairly easy to deploy. We do not have too many issues with setting up a new environment in relation to the operating system. The bottlenecks are more related to the hardware or even setting up the cloud.
Which other solutions did I evaluate?
When I came in, Red Hat Enterprise Linux was already being used. It has always been there.
What other advice do I have?
We have not yet fully leveraged Red Hat Insights. We are working on that. It might help with cohesion and security.
I would rate Red Hat Enterprise Linux a ten out of ten. It is reliable for deploying applications. It has a lot of different features. I can find solutions to all my problems, and the industry support is there.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
May 2025

Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
Senior Engineering Specialist at a insurance company with 10,001+ employees
Can be leveraged without resource constraints but should have more open-source options
Pros and Cons
- "The tool's most valuable feature is simplicity. There is value in having a fully CLI-based operating system instead of a GUI-based one. It is lightweight and can be leveraged without resource constraints."
- "I want RHEL to stick to the open-source routes. As a company, we experience challenges in managing the budget."
What is our primary use case?
We use Red Hat Enterprise Linux in different application servers.
What is most valuable?
The tool's most valuable feature is simplicity. There is value in having a fully CLI-based operating system instead of a GUI-based one. It is lightweight and can be leveraged without resource constraints.
What needs improvement?
I want Red Hat Enterprise Linux to stick to the open-source routes. As a company, we experience challenges in managing the budget.
For how long have I used the solution?
I have been using the product for three years.
What other advice do I have?
From a licensing perspective, Red Hat Enterprise Linux is flexible. We leverage our licenses based on the VMware cluster.
Accessing the knowledge base from the public perspective is challenging. You can get much more from the documentation if you are a supported organization. If Red Hat Enterprise Linux continues to keep the documentation open-source, it will benefit us.
We leverage Ansible to help with the upgrades. It makes upgrades easier. We rely on a reseller for Ansible AWS upgrades.
We are shifting our Red Hat Enterprise Linux servers from version 7 to version 8.
I rate the product a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Developer Principal Engineer at a financial services firm with 1,001-5,000 employees
Provides standardized processes, security effectiveness, and efficient updates
Pros and Cons
- "It has improved our organization. It has standardized processes."
What is our primary use case?
All our infrastructure uses Red Hat Enterprise Linux. Every service we run is all Red Hat Enterprise Linux. Even containerization is on it.
How has it helped my organization?
It has improved our organization. It has standardized processes. Everyone uses it.
The upgrades are straightforward which helps when you want to move a major version of an upgrade. It's done in a standard way.
What is most valuable?
Everything we do is all Red Hat Enterprise Linux. Red Hat Enterprise Linux's security has been good because I have never seen any application going down due to security reasons.
Red Hat Enterprise Linux enables us to achieve security standard certification. For example, we have a very tightly SCC-regulated company so there are many rules that we are to follow and we are able to achieve this using Red Hat Enterprise Linux.
For how long have I used the solution?
I have been using it for six years.
How was the initial setup?
We are all on-prem, but we also have some footprints in AWS but those images are also on Red Hat Enterprise Linux.
Red Hat Enterprise Linux has supported our hybrid cloud strategy. We have a few things running on AWS. We have a few things on OpenShift. We are able to get all the basic images. It is easy to start and deploy anywhere.
One thing I like is the updates because when we patch it and upgrade it, we save a lot of time doing those upgrades and migrations.
Moreover, upgrades or migration to Red Hat Enterprise Linux have been straightforward in some ways. For example, we are currently migrating to Red Hat Enterprise Linux 8 and we have all our servers running on RHEL 7. We have scripts that are very easy to migrate.
For our implementation strategy, we go environment by environment. We start with our development environment. Once we are done with it, we test it. We have some automation test suites, test them, and we go to the upper environment.
What about the implementation team?
We worked directly with Red Hat for the deployment. We are already working on Red Hat Enterprise Linux 8 migration. Every year, whenever there is a major version release, we migrate to the major version.
What was our ROI?
We see a return on investment in terms of saving time. One thing I like is the updates because when we patch it and upgrade it, we save a lot of time doing those upgrades and migrations.
What other advice do I have?
Overall, I would rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Security Architect at a insurance company with 5,001-10,000 employees
Enhances security through overall hardening measures but needs better integrations
Pros and Cons
- "It eases the burden by restricting the use of open-source Linux and preventing the development community from obtaining their own images. This is crucial for maintaining a secure supply chain and ensuring the lockdown of live Linux packages."
- "From a cloud perspective, I'm looking for more integrations with native cloud services. For example, the ability to use native Azure Key Vault instead of Ansible Key Vault or Red Hat Key Vault."
What is our primary use case?
We use Red Hat Enterprise Linux for our on-prem VM infrastructure. Recently, we got the OpenShift platform to help with containerization on-prem.
Moreover, containerization is one way we're trying to get rid of any legacy. We don't patch. We try to have a fresh build with the newer version of the patch. We try to use those Red Glue deployment strategies and remove whatever we find in misconfiguration or vulnerability instances rather than fixing them. We redeploy it.
How has it helped my organization?
In terms of improvement within the Linux environment, especially for a non-IT company like ours, where we have a limited number of Linux administrators and specialists in Linux hardening and security, Red Hat Enterprise Linux plays a significant role.
It eases the burden by restricting the use of open-source Linux and preventing the development community from obtaining their own images. This is crucial for maintaining a secure supply chain and ensuring the lockdown of live Linux packages.
However, when it comes to security compliance, I have not been exposed to the Red Hat Enterprise Linux security; we got the advanced cluster security from OpenShift, which has some vulnerability tracking within the cluster. Within Red Hat Enterprise Linux, I have not experienced the security console yet.
Red Hat Enterprise Linux has affected our systems and our security. It helps us achieve security standards. It's one of the hardening requirements so, it helps with that compliance requirement.
With standardization across the environment, we don't have to generate multiple artifacts for compliance, and having a single Linux platform management like Red Hat Enterprise Linux helps to satisfy auditors a little faster.
What is most valuable?
From a security perspective, the overall hardening of Red Hat Enterprise Linux is good. It has been effective in enhancing security.
Image management and hardening are essential, so we don't have to procure open-source Linux images that developers can get themselves. It adds a layer of security with signed images.
The knowledge base is pretty good.
What needs improvement?
From a cloud perspective, I'm looking for more integrations with native cloud services. For example, the ability to use native Azure Key Vault instead of Ansible Key Vault or Red Hat Key Vault.
Additionally, integrating image services from Red Hat into native image repositories such as Azure, Google, or third-party image repositories like JFrog is crucial. The key focus is on integration.
Red Hat should not become Microsoft and lock down functionalities within Red Hat.
For how long have I used the solution?
We have been using Red Hat Enterprise Linux for two years.
How are customer service and support?
We have premium support, so it is pretty good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We are a mix of some other cloud virtualization technologies. The overall cloud information will define how we look down the road.
With Linux management, the pros are that it makes management a little easier. Overall, it is just a single view of the images we deploy in the organization.
The cons are that the integrations are a little tricky sometimes, and then we have to make exceptions to our policies. Better integration, more native service using more credentialless authentication, and authorization like using service principles or managing these over-store credentials would make it better.
How was the initial setup?
Currently, the emphasis is on on-premises solutions.
What other advice do I have?
Overall, I would rate the solution a seven out of ten because it needs more integrations.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Consultant at a financial services firm with 10,001+ employees
Offers efficient performance tuning capabilities, enhancing overall system performance
Pros and Cons
- "The most valuable features of RHEL are security, performance tuning, storage management, and OS-level automation."
- "The GUI has room for improvement. It needs to be managed by many administrators. It has basic command lines. They could improve it with better automation. We'd like to be able to create a script, and then have the ability to deploy it where we don't need to write everything manually. That part can be useful for automating."
What is our primary use case?
My use cases are mainly limited to databases. I'm also involved in other ETL tools; I worked on migrations from older vendors, like Windows, and transitioning to RedHat Linux.
What is most valuable?
The most valuable features are security, performance tuning, storage management, and OS-level automation. If you wanted to automate while adapting with different vendor scripts or your own development because it's Linux, it's not like an operating system itself. It is always going to perform how you expect it to. IAQt's not like other operating systems. It is based on Linux.
These are the main features. Storage management is another valuable feature that is very critical in an operating system. It works along hardware and software.
The most valuable features are security, performance tuning, storage management, and OS-level automation. If you wanted to automate while adapting with different vendor scripts or your own development because it's Linux, it's not like an operating system itself. It is always going to perform how you expect it to. IAQt's not like other operating systems. It is based on Linux.
Compared to other OS', Red Hat Enterprise Linux is the best from my 20-plus years of experience. It is well-suited for production environments. In 2003 and 2006 I worked with one of the vendors in another country. We were able to run a database instance on Red Hat Enterprise Linux for two years without restarting it. The database was located in a remote location, and the team could not be on-site to provide support. We installed it ourselves and it worked for two years. We restarted the database instance. We didn't need to touch it internally. It works like a charm.
If it works, it works. You don't need to attach anything at all. You just monitor them remotely. Nobody was there on-site. That's the beauty of it. Red Hat Enterprise Linux is great. I love it.
What needs improvement?
The GUI has room for improvement. It needs to be managed by many administrators. It has basic command lines. They could improve it with better automation. We'd like to be able to create a script, and then have the ability to deploy it where we don't need to write everything manually. That part can be useful for automating.
We'd like it so that a coder wouldn't need to go through it, read it, go to GUI, and then generate a script. If they want to modify it, they could modify it. If Red Hat Enterprise Linux is going to build something, the REST API can be helpful instead of writing their own, starting from scratch. That would make it easier.
For future releases, there could be more integration. Regarding security, we used a different tool for scanning, but having a tool within Red Hat could enhance it.
Support is essential for open-source software. If they improve aspects like prevention against hacking, it would be beneficial.
Before, with a surge in hacking incidents, companies lost data, and once lost, it remains lost forever. You never know when it might be used. Improving security, especially in terms of prevention, is crucial. I would like to see ongoing improvement in this aspect.
For how long have I used the solution?
I've worked with different companies. In my over 20 years of experience, in the last five or six companies I've worked for, all of them have been using Red Hat. They use it mostly for databases.
I'm in the database sector, primarily working as a senior technical architect. End-to-end, we always find that Red Hat is best suited for Linux, especially for Oracle and other NoSQL databases. It's reliable, first and foremost, and it offers stability and performance. Performance tuning is crucial, and once it's set up, you can rely on it.
With the cloud, it's moving into containerization, and most of them support the cloud.
How are customer service and support?
The customer service and support are really good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have worked with many different operating systems in the past, including Windows, Linux, and RedHat Linux.
We switched to Red Hat Enterprise Linux because it is a reliable and well-supported enterprise operating system. It is easy to manage, use, and upgrade.
What was our ROI?
We have seen a return on investment.
What other advice do I have?
As a consultant, I handle sizing, design, and optimization for new infrastructures and I would recommend Red Hat Enterprise Linux to anybody considering it.
Overall, I would rate the solution a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior System Admin at Tepco-Group
Highly reliable, easy to deploy, and excellent support
Pros and Cons
- "We have support. If we have any issues with the distro, we can call their support team."
- "Network management can be easier. It is getting more complex."
What is our primary use case?
It is for binding servers. It is for web servers, such as Apache and NGINX, and KVM virtualization.
How has it helped my organization?
We have servers running all time. We have not had any issues with Red Hat Enterprise Linux. We have had issues with Microsoft products over time. Because of the updates, we had downtime, but that is not the case with Red Hat Enterprise Linux.
It has been very productive for our organization. We have an online client buying or purchasing products from our website, which is available 24 hours.
Red Hat Enterprise Linux is good when it comes to building with confidence and ensuring availability across the infrastructure. I would rate it a ten out of ten in terms of stability and reliability. In the case of our web server, I have had availability issues with Microsoft, whereas, with Red Hat Enterprise Linux, we have not had many such issues. There has been only 1% downtime, whereas, with Microsoft, we have had a lot more downtime.
What is most valuable?
We have support. If we have any issues with the distro, we can call their support team. We have reliable packages from Red Hat.
What needs improvement?
Network management can be easier. It is getting more complex. They can also give more customization for the CLI.
For how long have I used the solution?
I have been working with Red Hat Enterprise Linux for six years.
What do I think about the stability of the solution?
It is very stable. We have three websites running on Red Hat Enterprise Linux.
It works fine. We have had servers running for ten years. We have been just updating them, and we have not had any issues or downtime.
What do I think about the scalability of the solution?
It is scalable. We can upgrade it, and the upgrades do not impact the product.
We have a team of five people who are using this solution.
How are customer service and support?
We have premium support. It is excellent. We have not interacted a lot with their support. We have almost five engineers working in the team, so we did not have to contact them a lot. We did have any major issues with the hardware or software.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I also use CentOS for educational purposes. Support and regular updates are advantages of Red Hat Enterprise Linux over others.
For directory servers, we always use Microsoft because it is easy to manage and easy to control. Implementing and managing domain controllers on Microsoft is easy, and we can apply policies by groups (GPO).
How was the initial setup?
Its deployment is very easy. It does not take long. Its maintenance is also easy. We can expand the storage for the operating system or the web server.
What other advice do I have?
To those looking into implementing Red Hat Enterprise Linux, I would advise making use of Red Hat's community.
Red Hat Enterprise Linux has had some impact in terms of security, but we have other security measures and procedures. We have not used SELinux and other embedded security features of Red Hat Enterprise Linux.
I would rate Red Hat Enterprise Linux a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Consultant at Atea AS
A good and standardized product offering stability while relying on automation, making it cost-efficient
Pros and Cons
- "I have seen a return on investment, especially considering the time taken to resolve the problem where we bought some support from Red Hat."
- "New products need better documentation. The websites also have a single sign-on to get you from one side to the other. As a partner, I had a problem finding out how I needed to connect and to which side of the solution."
What is our primary use case?
Internally, we use Red Hat Enterprise Linux for services and for applications that we run, especially Linux based-applications. We also have SAP solutions, which we sell to the customers as a total solution with Red Hat, SAP HANA, and also for our own cloud-based SAP HANA, which is under Red Hat's operating system.
What is most valuable?
Red Hat Insights is quite an interesting and valuable feature. Lately, we used the malware scan feature. The Cockpit feature and web interface were quite helpful. We have also begun with OpenSCAP, which used is to harden the operating system's security features.
What needs improvement?
The first area for improvement is documentation, and I consider it since I have been working in IT for more than twenty-five years. For twenty years, I have been working with open source, and I see that the documentation is lacking, so it needs to do more work on its documentation part. Most open source and upstreams from Red Hat products work from the open source solution and have better documentation than in the actual Red Hat products.
New products need better documentation. The websites also have a single sign-on to get you from one side to the other. As a partner, I had a problem finding out how I needed to connect and to which side of the solution. I consider myself an expert user of the internet and websites, but going from one side to the other, was quite problematic.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux on the cloud for four to five years at least. My company has a partnership with Red Hat, and so we have our own licensing for the product. We have customers whom we manage, and they purchased the licenses on the go from the cloud provider. We just sold them the managed services. But mostly through us, we should be selling the licenses.
What do I think about the stability of the solution?
It's a very stable product, and that is actually the reason we are forcing or pushing customers to go with Red Hat Enterprise Linux.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
I rate the support a seven out of ten. The support is knowledgeable but slow if we have to get answers.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We use Red Hat Satellite for managed services for our customers. And, of course, we use a product of Red Hat Enterprise Linux for servers. We started with OpenShift in the lab at the beginning, but now I'm beginning to produce it for our own services. So, now I can offer these to the customers.
One of the discussions in my company at the beginning of this year was to see if we could test our services on-premises for the virtualization, specifically for the KVM virtualization. But since it was not approved, we'll have to see the next step.
I have worked with other open source distributors. I have worked with SCO-Linux and Unix, which is the base of Linux. I didn't personally make the decision to switch. The company decided to switch since we are partners, and we are focusing on putting in the best efforts in terms of the partnership and customers we have with Red Hat.
How was the initial setup?
The solution is deployed on both on-premises and the cloud. We have customers on the cloud server platform where we run their network, and we manage through Satellite. We also have it on-premises.
I was involved in the deployment of the solution. We created some automation, so the setup phase is straightforward. We use templates for all of those, but to manage the templates, and what it will include, we use external tools to make it easier for the deployment automation.
Regarding deployment time, it can be done in seconds. It also depends on what application we are speaking about since for an OS or more difficult solution, like Red Hat Satellite, you need more time.
What was our ROI?
I have seen a return on investment, especially considering the time taken to resolve the problem where we bought some support from Red Hat.
What's my experience with pricing, setup cost, and licensing?
Regarding the prices, the new changes are actually not bad as it works for enterprise solutions. But it could have some other options for super solutions for the students in colleges, and they could actually win more customers from that. Of course, we have the test licensing and all that for the partners, where it's very useful for us to be able to test more of the products. But to win more would be much easier for us also if they introduce special pricing for students, universities, governmental institutions and all that. Most probably there is a price for them, but we haven't got that information. Also, Red Hat sometimes goes directly and not through the partner, but I'm not an expert.
Which other solutions did I evaluate?
I wasn't the one to make a choice, but I think my company evaluated other options, and it was their choice to go with Red Hat.
What other advice do I have?
My company is a private cloud company. Mostly, we have our own private services, providing private cloud services to the customers. But we also provide public clouds like Azure and some Amazon clouds.
Regarding resiliency, it is a good standardized OS with stability. But sometimes, it is a little slow in reaction to problems that might appear. For example, we had this big Java Log4j bug where their reaction was very slow compared to other distributions. Of course, they found the solution when they had it, but it was quite a slow reaction. In general, it's a very stable OS.
Regarding how easy or difficult it is for you to move workloads between the cloud and your data center using Red Hat Enterprise Linux, I don't have any solution for that. I have to migrate it manually right now.
Regarding the cost-saving capability of the solution, I would say that it is possible to save on costs because of the automation we use through Red Hat Satellite for maintenance and how we have managed automation, time to spend on the service, maintenance, test, problems, etc. So, you can say that it's been a cost-saving procedure.
I rate the overall product a seven and a half out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

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- What are the differences between RHEL and Windows 10?
- Oracle Linux or RHEL; Which Would You Recommend?
- What change management solution do you recommend for users to adapt to Windows 10 updates?