Red Hat Enterprise Linux (RHEL) Reviews

We have a multitude of use cases for Red Hat Enterprise Linux within our organization. We have machines running this operating system, and in our landscape, we also have combined database services.

We are currently using it on-premises but have a roadmap towards a hybrid cloud solution. Because of the way our business operates, it is something that we utilize only on-prem currently.

They are a technology enabler for us. It is a part of one of the core functions in the organization, where the operating system supports running various services, not just on devices but also SQL-based services and applications. They are definitely a technology-enabling organization for us. 

We have the ability to manage all of our infrastructures in one area. The support is also there. We utilize it in our organization due to the fact that it is very good.

The regular updates and fixes from them for vulnerabilities help with risk reduction. To maintain compliance, we have a relationship with the vendor. They assist us in making sure that we have all our vulnerabilities covered. From a business continuity perspective, we make sure that we use the technology to its best capability.

Red Hat Insights provides vulnerability alerts and targeted guidance. It definitely minimizes your downtime. You have more proactive monitoring than reactive monitoring. A lot of the tools out there only give you the capability to handle something that has already happened. This is something that enables you to be more proactive and do your patch management for security vulnerabilities and so forth.

The high availability capability and the support functions we get from Red Hat Enterprise Linux are among the most valuable features. 

Also, Red Hat Insights is a key feature. You have a central view of all of the infrastructure in the organization. It is definitely something that other organizations need to invest in. It also streamlines things. You have the capability to have reporting, insights, and other things within one space.

One area for improvement could be moving towards a more agile DevOps way of working. Other technologies out there have enabled agile and DevOps practices, and this is something Red Hat Enterprise Linux could focus on. 

Our organization has been using Red Hat Enterprise Linux for quite a few years. Following LCM, we always stay up to date with the current version.

Red Hat Enterprise Linux is definitely stable.

It definitely has scalability from an up-and-side perspective.

Customer service and support are very good. We can always rely on them to assist when we run into issues. I would rate them a ten out of ten.

Positive

We have multiple operating systems in our landscape, but Red Hat is most likely the leader as an open-source solution. The choice of a solution comes down to fit for purpose. Red Hat Enterprise Linux fits our purpose.

The biggest return on investment is reliable support, as we can always rely on them to assist with any issues.

In terms of total cost of ownership, it is definitely something for which you have to work with the vendor and ensure that you have a cost-effective solution in place.

I work closely with the licensing department in determining licensing costs and requirements. Pricing is something that needs to be worked out with the vendor. The more you have, the less you pay. That is the model nowadays in IT, but it is very cost-effective. You get what you pay for.

When choosing a solution, it is crucial to ensure it is fit for purpose. There is a reason why you pay for support. At the end of the day, it comes down to the support that you get from the vendor.

We do not utilize the containerization part, but definitely, in the future, we will move to a hybrid way of working. Everyone is moving to more of a hybrid cloud solution these days rather than having it only in the cloud or on-prem. Red Hat Enterprise Linux supports working in a hybrid environment. It is definitely an enabler.

I would rate Red Hat Enterprise Linux a ten out of ten.

We use Red Hat Enterprise Linux for model bases and websites.

We chose Red Hat Enterprise Linux for its robust security and reliable support, which are critical for our government healthcare department and require 24/7 operation.

Red Hat Enterprise Linux has enabled us to centralize our development by consolidating all our servers in one location using VMware and deploying a single instance of Red Hat Enterprise Linux across that infrastructure.

It provides stability to our containerized workloads.

Red Hat Enterprise Linux has performed well for our business critical applications.

The built-in security features are great. We have never had a security breach in our Red Hat environment and receive monthly updates.

Red Hat Enterprise Linux enhances our system's security by providing monthly updates, including critical security patches, significantly reducing our overall risk.

Itcontributes to our business continuity and compliance efforts through its stability and rapid issue resolution.

We use Red Hat Insights to ensure compliance with any Red Hat product integration.

Red Hat Enterprise Linux is helping to reduce our total cost of ownership, and our planned shift to virtualization is expected to further decrease TCO.

Red Hat's support is valuable for our employees who are new to OpenShift.

I'm seeking a streamlined method for migrating from an OpenShift environment to a VMware virtualization platform utilizing Red Hat Enterprise Linux.

The price of Red Hat Enterprise Linux always has room for improvement.

I have been using Red Hat Enterprise Linux for 15 years.

Red Hat Enterprise Linux is stable.

Red Hat Enterprise Linux offers scalability as long as licensing compliance is maintained.

The Red Hat technical support is excellent.

Positive

The greatest return on investment from Red Hat Enterprise Linux is the skilled support it provides to our application teams.

Red Hat Enterprise Linux is expensive, particularly for governments operating with limited budgets.

I would rate Red Hat Enterprise Linux an eight out of ten. While it is open source, which typically means ongoing improvements, there are still some minor details that could be refined.

When choosing between a third-party Linux OS and Red Hat Enterprise Linux, consider the workload. Less critical workloads that don't require 24/7 operation can utilize various third-party options. However, for stable, secure, and mission-critical systems demanding 24/7 uptime, Red Hat Enterprise Linux is the optimal choice.

We use Red Hat Enterprise Linux to maintain our systems, manage our user logs, and monitor our storage.

The fact that Red Hat Enterprise Linux is stable has led to more enterprises wanting to use it. All the updates are current from a security point of view. So, the fact that we are one-managed or subscription-managed through Red Hat Enterprise Linux keeps us secure.

Red Hat Enterprise Linux's built-in security features simplify risk reduction and help maintain compliance, which gives us peace of mind.

The knowledge base of Red Hat Enterprise Linux depends on the end user. However, the information is always there, and the most reliable information is from the Red Hat system.

We have a dedicated server for provisioning and patching, and I am satisfied with how it works.

Red Hat Enterprise Linux's Image Builder and System Roles improve our productivity by increasing efficiency.

The Web Console is helpful because we use it to monitor and record users if we choose to, as well as check our system to make sure everything is up to date and we are current with the latest patches.

Red Hat Enterprise Linux helps us be more compliant.

Red Hat Enterprise Linux's ease of use in a controlled system, especially when dealing with constant repository updates, is valuable.

From a monitoring standpoint, we have Splunk, which is more versatile in monitoring data files, and Nagios, which can monitor multiple instances via Windows or Linux servers and different boxes. If Red Hat Enterprise Linux can improve its monitoring capabilities, that would be helpful.

I have been using Red Hat Enterprise Linux for three years.

Red Hat Enterprise Linux is stable.

I have not submitted any support tickets because we can find all the answers we need from the RHEL community for minor issues.

Positive

Red Hat has been the industry standard for most companies, but sometimes, organizations will run a Windows server and Active Directory alongside it.

The critical difference between Red Hat and Windows lies in their user interfaces. While both share a similar underlying structure, Windows offers a graphical interface for easy interaction, while Red Hat relies on command-line prompts. This makes Red Hat a more secure environment.

Red Hat Enterprise Linux helps improve efficiency, reducing vulnerability and, ultimately, a higher return on investment by minimizing IT costs and downtime.

I would rate Red Hat Enterprise Linux nine out of ten.

We have between 100 and 200 end users. Red Hat Enterprise Linux is deployed in a standard, dev, quality, staging, and production environment.

Maintenance is minimal for Red Hat Enterprise Linux. We only deal with updates and patches.

We use Red Hat Enterprise Linux for just about everything in my company. Our use cases stem from three-tier applications up through cloud deployments, Kubernetes, containers, etc. Prior to this, I worked in an enterprise as a Linux engineer.

Being able to onboard faster is definitely an advantage to other Linux systems. In the enterprise, we had an onshore and offshore model. Our offshore model was hard to get onboarded into Linux, even if they said they had Linux experience. There is a big difference between managing one or two systems in your basement to managing a fleet of Linux systems, and that does not always translate over. Having a Linux system that has a cockpit with it where you can give someone a GUI, even though the engineers do not really use it, helps onboard new people into the enterprise, into their jobs, and into their roles a lot faster.

We have a lot of really smart people. They are constantly figuring out ways to do things better and faster with Red Hat Enterprise Linux. The openness of it and the ability to create whatever we want to create or have to create to make our actual job easier has given our operations people more time to focus on the things they need to focus on, and not the nitty-gritty of the operating system. Tuning becomes super easy. It is scriptable. It is easy to automate. That gives them all the time back in their day to be able to go solve cool problems and not infrastructure problems.

Red Hat Enterprise Linux has enabled us to centralize development. All of our developers get their own developer environment, and that is all based on containers and some version of Red Hat Enterprise Linux. It depends on what they are at and what they are doing. So, we build and give it to them. They are up and running, and they just go. We have some legacy guys who are still helping our customers with older versions. Those people exist. I talked to someone earlier who still has a Red Hat Enterprise Linux 4 deployment out there.

When it comes to security and compliance, I like firewalld to do things at the host level and to complement what we are doing out in the enterprise with next-gen firewalls and things like that. I have had SELinux enabled on my systems and in my enterprises since it was available. It was a little bit of a learning curve, but it has helped to keep our systems as secure as possible. It complements well with what security groups are doing for the rest of the enterprise.

The portability of applications and containers built on Red Hat Enterprise Linux is great for keeping our organization agile. It is fantastic. We can run them on-prem. We can run them in the cloud. We can move them wherever we need them at the time. If something has to go to the edge for any reason, such as a bandwidth issue or an on-prem issue in the data center, we can push those workloads out. We could push all those containers to where they need to run and when we need to run them. It is super easy to do.

I have not used Red Hat Insights for long, but when I was a Red Hat Insights user, it was the first place I stopped to see what was going on and be able to quickly address and fix issues that Red Hat Insights found.

Red Hat Insights provided us with vulnerability alerts and targeted guidance. In terms of their effect on our uptime, we were able to plan our maintenance windows around what we were seeing in Red Hat Insights. We had the visibility and the ability to go in and plan things out. We could plan what needs to be done and then make that change and say, "This is what we are doing. Here is the playbook for it. We are going to run this in tonight's maintenance window." That prevented us from having to take machines down during the day because we found something critical at that time.

The features of Red Hat Enterprise Linux that are most valuable to me, both in the enterprise and now as a partner, are the enterprise features. We are able to have a Linux system that is open-source and that allows us to do domain trust IBM and all that fun stuff. We have a good solid enterprise Linux.

It is not broken. Linux is Linux. It has been since Torvalds created the kernel back in version one of the kernel. We have added more features. More things have come to Linux and kernel. All the AI stuff is a bunch of buzzwords. In the keynote today at the Red Hat summit, Chris Wright talked about lightspeed coming to Red Hat Enterprise Linux. What do we need that for? What are we doing with AI? Just the stability of it is fine. If anything cool comes out, I will be the first to check it out. It is a stable platform. It is a workhorse, and that is how we use it.

However, there should be training materials for new enterprises that do not cost an arm and a leg. Red Hat training is phenomenal, but it is expensive. There has to be a better way to onboard new engineers into Linux to really and truly compete with Microsoft. Microsoft is just easy. Everyone uses it. You have to use it in school, and you have to use it everywhere. From an onboarding perspective, we can improve and have an affordable training solution for someone who might not want to be an RHCE or an RHCA but still needs to do their job. It is not Linux's fault. It is what it is. It is a workhorse. It does its thing, but we can do better to enable customers to utilize Linux better.

I have been using it since Red Hat Enterprise Linux 4. It has been about 20 years.

It is super stable. When Red Hat comes out with lightspeed or integrates SELinux, there are no huge rollbacks. Once it makes it downstream in Red Hat Enterprise Linux, you know that is going to work. Everything has bugs, and we get that, but we know it is going to work. We know that nothing terrible is going to happen to our production environment, so stability is fantastic.

We can roll out more machines if we need more machines. We pull machines back if we do not need them anymore. One of the things that is lacking is that currently, there is no way to have ephemeral Linux instances for compliance month or your audit month. If you have to bring up a hundred machines, you have to pay for that upfront. That might be changing now, but in terms of scalability, that is a detriment to how smaller organizations can operate. Not everyone can absorb that cost. It is very scalable, but the pricing is a little prohibitive for scalability.

Their support is awesome. Their TAMs are awesome. The technical support that you get is awesome. There is the ability to attach yourself to bigger customers. When you are a small enterprise and you have an issue, you sometimes filter to the bottom of that list because there are other way-bigger customers who are way louder than some of the smaller ones. Being able to talk to your team and ask how to get a problem fixed is phenomenal. They are able to look at the backend and go, "Oh, there is a large telco that is having the same problem. I am going to add you to that one." From a customer service standpoint and tech support specifically, engineering has been fantastic.

The ability to talk to the people out in the community who work for Red Hat and maintain all of that, from the open-source side and the closed-source side, is amazing. A lot of people do not realize that they can jump on Slack or other platforms, and they can talk to the guys who are responsible for it and figure out what is going on. Sometimes, they ask to open a case, and other times, they say that they know and they are fixing it. Having that accessibility is amazing. You cannot call Microsoft and ask them to let you talk to the engineer who made X, Y, or Z.

Positive

I have been using Red Hat for 25 years.

We are using Red Hat Enterprise Linux everywhere. We are using it on-prem. We call it the fourth cloud, so we have our own cloud like every enterprise does. They might realize that or not. We are using it everywhere. We have it at the edge, in the cloud, on-prem, and hybrid. It is the whole nine yards.

Our deployment strategy is to make it work and get it out there fast. We use all three cloud providers: GCP, Azure, and AWS.

Its deployment is super easy. Once you know what you need, rolling out Red Hat Enterprise Linux is super simple. You just go and repeat until you need to change something and then you change it.

We are using OpenShift to deploy Linux containers for a virtualization competitor migration. We are using it to migrate workloads from that vendor to Red Hat Enterprise Linux, so we have Linux running in containers to do their virtualization. We are running Red Hat Enterprise Linux containers as well for some workloads, but for the bootable container aspects of it, we essentially have a VM. This is how we use it there, and then everything else is pure containerization. It is not Red Hat Enterprise Linux-specific.

We take care of the deployment for customers. 

When I was in the enterprise, we did not take external help. We did all of that in-house.

We have seen an ROI but not specifically with Red Hat Enterprise Linux. Red Hat Enterprise Linux is the workhorse. Everything else that supports Red Hat Enterprise Linux is where you get your ROI. When you take Ansible, you start automating all of your configurations. You take Insights, and you are getting those playbooks to remediate security issues and all that fun stuff. That is where you get a return on your investment. That is where you see your engineering dollars go down and they can focus on other aspects of the business. That is not specific to Red Hat Enterprise Linux. It is the whole ecosystem.

I have had sales folks who have been transparent with the pricing, and then I have had other ones who were not as great. Most of those ones that were not as great are not working for Red Hat anymore.

From a pricing perspective, there is supportability. What you get with that support is the ability to open a case before you do something. You can tell them that you are going to be upgrading your Satellite system or all Red Hat Enterprise Linux systems and that you need a case open. They open a case, and then when the day comes, they are there. They are ready, and they know what is going on. The price point for that is phenomenal because you are paying for support. From a pricing perspective, it is on point. It is definitely a value-add, and it is extremely transparent from a customer standpoint.

I have evaluated other solutions. Manageability is the main difference. I have successfully ripped out other solutions in enterprises that I went to and replaced them with Red Hat. They had large fleets and no centralized management. When you come to Red Hat Enterprise Linux, you have the Red Hat Satellite server. You have Red Hat Insights. You have all of those things that help you manage large fleets and a large number of Linux machines. When you evaluate other solutions, they have some centralized management now, but that was not common previously. It is kind of a hodgepodge. They are stitched together with all these other solutions, but it does not make sense. In one case, they jammed Linux into their management platform used to manage databases, and it did not work. How do you manage a thousand machines on some busted piece of management software?

If a colleague is looking at open-source, cloud-based operating systems for Linux instead of Red Hat Enterprise Linux, they should go for something based on the use case. They have to look at what they are trying to do and what they want to do. They can get away with Fedora, for instance, but the question for me always comes down to supportability. Do they want to be able to call someone and say, "This is broken. Help. Hurry," or do they have the skills in-house to do that? Most companies do not have those skills. They have one or two very good engineers, but they cannot fix everything at the same time. If they want portability, then they should not look somewhere else. They should go to Red Hat Enterprise Linux because they have the Red Hat name behind it.

I would rate Red Hat Enterprise Linux an eight out of ten. There is always room for improvement in a product. Tens are unicorns. No one gets a ten. Maybe if Jesus made an operating system, he would get a ten.

We use the solution for server operating systems and to automate other systems. We use the tool for Windows automation and Linux automation.

The support we get from Red Hat is really good. When we have questions, there's always somebody we can approach and get an answer from. In my experience, Red Hat Enterprise Linux is more stable than Windows. The solution's ease of management is better, and it's much more powerful when you know the command line.

The most valuable feature of the solution is its stability.

Red Hat Enterprise Linux's built-in security features do a really good job of risk reduction, business continuity, and maintaining compliance.

Red Hat Enterprise Linux, Ubuntu, CentOS, and Fedora are the main Linux systems. Ubuntu is the only enterprise-level OS with paid support because a lot of the work we do requires paid support contracts.

The solution's front-end GUI is not great and could be improved. It needs to be more intuitive if it's meant to be used as a desktop operating system replacement. I don't know how to describe it better, but OS X and Windows feel a lot more polished than Red Hat Enterprise Linux.

I have been using Red Hat Enterprise Linux in my current organization for two years. However, I have been using the solution in general for ten years.

Red Hat Enterprise Linux is an extremely stable solution.

Red Hat Enterprise Linux is a scalable solution.

The solution’s technical support is very good.

Positive

The solution's initial setup is seamless and easy. We tried different things, but the easiest way we found to deploy the solution was to use VMware. We had scripts to download and install the tool.

We implemented the solution through an in-house team.

Once everything is set up, the solution is generally very stable. While other operating systems require a lot of maintenance, Red Hat Enterprise Linux is pretty hands-off once you properly set up and configure it.

Overall, I rate the solution a nine out of ten.

My company currently uses Red Hat Virtualization to host all our virtual machines, and then we install Red Hat Enterprise Linux (RHEL) for almost everything we do. My company only has 30 or 40 Windows Servers, while we have over 2,000 Red Hat Enterprise Linux (RHEL) machines. In my company, we use Red Hat Enterprise Linux (RHEL) for everything from provisioning systems to Speedtest Servers to whatever we need in the company.

I would like to say Red Hat Enterprise Linux (RHEL) is much more efficient than Windows, and my employees love the Linux command line. All in all, Linux is what my company has been using since the beginning, so it is imprinted in everyone working in the technology section of our organization.

All Red Hat Enterprise Linux (RHEL) features have been valuable.

Red Hat Enterprise Linux (RHEL) is a Linux system, and in our company, we could probably use different Linux systems. My company mainly uses Red Hat Enterprise Linux (RHEL) because of the kind of security and the patching delivered, including the backporting of patches, instead of actually having to do version upgrades. The product's valuable features include stability and security.

In my company, the solution has helped centralize development in most parts.

The use of the product for containerization projects is an area that my company has been dealing with lately. In our company, we are installing a lot of OpenShift clusters now and moving that way, but if they run on Red Hat Enterprise Linux (RHEL) or bare-bones or bare-metal OpenShift, the shift needs to be made.

In terms of the impact my company has experienced after making Red Hat Enterprise Linux (RHEL) a part of our containerization projects, I would say that a different team is handling the development parts for our company. Our company would be happy if the products we use were Red Hat Enterprise Linux (RHEL) or OpenShift. My company is very interested in Red Hat Enterprise Linux (RHEL), even if it will take many years for us to be completely over containers.

As per my assessment of the tool's built-in security features when it comes to areas like risk reduction, business continuity, and compliance, all of the aforementioned functionalities are the main reasons my company stayed with Red Hat Enterprise Linux (RHEL). My company prefers Red Hat Enterprise Linux (RHEL) because of its stability, patch management, and other features that make us feel more secure.

In terms of the portability of applications and containers built on Red Hat Enterprise Linux (RHEL) to keep our organization agile, I would say that my company has done a lot of automation, which helps us keep everything as flexible as we want. One of my team members told me that the product is super when it comes to everything related to automation. The tool allows you to be kind of flexible.

At the moment, I don't use Red Hat Insights even though we have looked at it in our company. In our company, we have put up Red Hat Insights, and we have it on the machines, but it's not that deep in use yet. I believe that Red Hat Insights will be more and more important since the security team wants to use it to get a better overview.

If I have to speak to a colleague who is looking at open-source cloud-based operating systems for Linux, I would say that everyone needs to make a choice when it is not something concerning our company since we are standardized with Red Hat Enterprise Linux (RHEL) or Red Hat products in our company. My colleagues will have to use Red Hat products if they work in my company.

Speaking of whether the Red Hat portfolio has affected our total cost of ownership across our enterprise landscape, I would say that we have been using virtualization in Red Hat Enterprise Linux (RHEL) for many years, and it has been a very good and cost-effective tool for our company. The product may reach the end of the life phase soon, so we have to migrate to some other solution, though we know that the prices may go up whenever we do it. Up until now, the tool has been very good.

My company deploys Red Hat Enterprise Linux (RHEL) from Red Hat Satellite. Red Hat CloudForm is a self-service portal we use in our company but now it is an IBM product. I don't remember the name as it is long and boring. Red Hat CloudForm is a self-service portal that is connected to Red Hat Satellite to provision the machines.

My manager role is the reason why I am not that deep into the technical part anymore. In my company, the IT team is happy with Red Hat Enterprise Linux (RHEL) since they don't have to use Windows.

Personally, I started using Red Hat Enterprise Linux (RHEL) around ten years ago. In my company, I have been using the tool for twenty years.

It is a stable solution.

The solution scales up perfectly fine, especially since everything is automated since we have a very small team of 10 people in our company managing everything, including 2,000 servers.

The product's support team was good whenever my company needed support services. Our company also uses some professional services from time to time, especially since Red Hat has a deep knowledge of the tool. If our company faces a problem, we have a very good connection with the tool's team in Norway, and they always help us, even if it's time-critical. The tool's support team manages to get us the consultants our company needs. I rate the technical support a ten out of ten.

Positive

My company has been using Red Hat Enterprise Linux (RHEL) from the beginning.

When I started in the company almost ten years ago, deployment of Red Hat Enterprise Linux (RHEL) was done with an ISO image, which you mount it up, and you put in the IP addresses and do a lot of manual things. It is a different story today since you just enter how many courses you want and how much disk you want, and the deployment is done in two minutes.

The solution is deployed on an on-premises model, and we don't have a lot in the cloud at the moment in our company. As an ISP, the services we deliver are kind of time-sensitive or latency-sensitive, so as long as we have a data center, it doesn't make that much sense to put stuff in the cloud just because it is the best.

In terms of the prices and license of the product, I feel the solution has been good so far, especially since it has been quite easy to understand compared to a lot of other tools. I have been working with IBM and other vendors, where I have seen how other tools might have a bit more difficult pricing or licensing models compared to Red Hat Enterprise Linux (RHEL). In terms of pricing, Red Hat Enterprise Linux (RHEL) has been quite okay in general.

Red Hat Enterprise Linux (RHEL) was present ten years ago before I joined my current company, so I don't know if any other products were evaluated against it before my joining.

We have a few applications that we have started developing in the cloud now managed by a different team, but I don't think they use Red Hat Enterprise Linux (RHEL) specifically.

I rate the tool a ten out of ten.

We are using Red Hat Enterprise Linux for running SQL servers, Oracle databases, Java applications, Apache, and data store types of things.

We use it for all sorts of functions. We have different levels. I am primarily an SE building and configuring the servers. The application-related work is for everyone else.

In terms of our environment, we might have some cloud. We have different engineering teams working on different parts of the technologies. My team and I do not touch that, so we have a basic cloud-based and non-cloud-based setup.

We are primarily able to standardize on the platform. By keeping everything standard, you know what might break or should not break. That is the true benefit. It seems to help keep a better level of standard across all groups, business standards, and application types.

Red Hat Enterprise Linux enables us to centralize development. That goes with platform uniformity. The development team has a common toolset and expectations from the toolset and what they are working with. It just makes things easier for each developer.

The portability of applications and containers built on Red Hat Enterprise Linux is very good for keeping our organization agile.

It is the most lightweight platform to use. It is very flexible. It is not very difficult to manage, configure, and deal with. That is a plus point.

Migrating people from Red Hat Enterprise Linux 7 to 8 has been good so far. Irrespective of whether we are doing an in-place upgrade or a full rebuild, most people are able to convert over. There is no problem.

For our use case, it seems to be working well, so I cannot think of what it could do better. I know for our purpose and what we have been using it for, it has been working well. Their support, however, can be better.

I came on board when they bought our company. At the time, I was using CentOS. From what I know, they have been only using Red Hat Enterprise Linux. I started using it from Red Hat Enterprise Linux 7. It has been about 13 years.

It seems stable, but developers might have a different response. When you have a problem with a Windows server, you typically reboot it, but you do not have to reboot a Linux server to get it to work better.

It is a scalable platform.

It is pretty good. It varies based on the support person that you get. They might understand what you are talking about right away or not.

For one of the cases that I opened, I laid out every single detail possible. The first thing they said was that it was not that. It was something else. They kept going back and forth with different support teams on the same ticket. Finally, it clicked with somebody and they figured out what caused the issue. Somehow an RPM of a different version was installed on one server versus another one, and no one caught that. Some people were going down the wrong path saying it was networking and not some sort of binary that was installed which changed something. They went back and forth with different troubleshooting paths. Eventually, someone saw and understood what I meant.

Positive

We have always been using Red Hat Enterprise Linux at our workplace.

Deployment for our builds is typically PXE. I do not have insights into that because the build is built and configured by another team. I deploy and provide the server for the development team. I understand how Kickstart and other things work, but I do not install and configure it. It seems relatively easy. From what I have done in the past, it does not seem that difficult.

I am not aware of taking any external help for deployment.

The biggest ROI is in terms of consistency. We know how it works which makes going forward a lot easier.

We are coming from CentOS, so technically, our total cost of ownership has gone up, but it is still cheaper than Windows for a database server and things like that.

I was not a part of the evaluation. I came on board and began working with what was there.

In terms of security features, we do not use anything too advanced other than what is out of the box. We do not manage the compliance piece and things like that. There is a different group that manages that piece.

Overall, I would rate Red Hat Enterprise Linux a nine out of ten.

We are using the full setup in Linux and use the enterprise edition. We're migrating a lot of things over. 

We like that it's open-source and fully secure. We've fully migrated to Linux, and we were able to move everything over from the Red Hat database.

Compared to earlier tools, we get more options, and it's very user-friendly. The patching, for example, is easier. It can also support many things. It took us about six months to realize the solution's full benefits.  

The solution is very user-friendly. 

The Red Hat Enterprise Linux scripting is very good. It is easy for us to access those parts in the Linux portion. 

The security is very good. It helps us to maintain overall security.

I have a Linux certification, however, they do have good documentation in order for users to get information about the product.

The management experience for patching is very good. We can do the patching through the portal. We can use it based on our own timing. If there isn't something in production, we can do the patching. The patching experience is very nice compared to what we had to deal with previously. For example, with Windows, the patching would happen whenever. We can control it via the portal, and it is very user-friendly now.

We only use the command line. We do not use the GUI. The graphical user interface is useful. However, we prefer to use the command line as we can do many more things. 

Red Hat Enterprise Linux has positively affected our uptime. It's very fast. If you have to do patching, and need to reboot, it doesn't take too much time to do that. It might only take one to two minutes. 

For the most part, everything looks fine. Everything is going smoothly. 

Right now, we need to get memory and CPU via the console. If it was available in the console so that we could adjust these two things, that would be ideal. 

I've used the solution for the last four years. 

The stability of the solution is fine. I'd rate it nine out of ten for stability. It's user-friendly and the downtime is low. It won't impact business.

The solution is not deployed across multiple locations. We have around 300 end users.

It is scalable. We can immigrate to servers and it won't impact the business. 

We know there are some issues, and if we come across some vulnerabilities, we'll work with support. If we get an error, we'll go to them and discuss the issues. We take advice from them on how to work through problems. 

Sometimes, we'll get some errors and we'll send them an email. Sometimes it takes too much time for them to respond. The support time could be better.

Neutral

We did previously use a different solution. 

I was not involved in the installation. I have not worked on the OS level and I'm not involved in the migration to the cloud.

We have eight to nine people on our team that may handle some maintenance tasks. If there are any issues, we can patch and fix them. We go through the portal to handle patching and maintenance. We'll check the system pre and post patching.

I'm not aware of the exact pricing of the solution. 

We did not evaluate other options. We've fully moved to Linux and used Red Hat Enterprise Linux to do this. 

I'm an end-user. 

We will be moving to the cloud only. I'm not directly involved in that. The main thing will be that soon everything will be in the cloud only. Currently, I work with the on-premises version only. It's on a VM right now. 

This is a good solution if you are handling migrations or your internal environment. It's user-friendly and you can connect with technical support easily. It's also very secure. 

I'd rate the solution nine out of ten.