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Steven Crain - PeerSpot reviewer
Director of Cloud Security at a insurance company with 10,001+ employees
Real User
Nov 3, 2023
Has secure defaults and nice integrations for security and vulnerability scanning
Pros and Cons
  • "There are some nice integrations with scanning for vulnerabilities. That is the feature I have enjoyed the most because I am a security person, and that is my bread and butter."
  • "The only issue we have had with it is around the SELinux configuration because the way Ansible installs, it sticks the platform passwords in a flat file. We want that locked down more strongly than what is there currently with SELinux."

What is our primary use case?

We have Ansible deployed on our Red Hat Enterprise Linux servers. We use it to manage the security of our fleet of Ubuntu virtual machines.

How has it helped my organization?

Red Hat Enterprise Linux is way ahead of Ubuntu in terms of security and compliance. It is mainly the ecosystem of data science tools that our developers want that pushes us in that direction. As a security engineer, I have a lot more peace at night knowing that my Red Hat servers are doing a good job keeping our Ansible infrastructure safe because that has fingers into everything we do. It is pretty critical.

Red Hat Enterprise Linux has not affected our system's uptime in any particularly noticeable way.

Red Hat Enterprise Linux has not enabled us to achieve security standards certification because we do not have any yet. We will have them hopefully in the future.

What is most valuable?

There are some nice integrations with scanning for vulnerabilities. That is the feature I have enjoyed the most because I am a security person, and that is my bread and butter.

Ansible has certainly been a game-changer. It is a lot easier to keep a whole bunch of virtual machines consistent with each other and make a change consistently across all of them. We use them for data science activities. Our data scientists are constantly trying out new packages and downloading new tools. We have to enable them to have root access on their machines but also need to ensure that they are not doing anything stupid at the same time. There are competitors to Ansible, but we are a big Python shop, so it is a very comfortable environment for us.

What needs improvement?

The only issue we have had with it is around the SELinux configuration because the way Ansible installs, it sticks the platform passwords in a flat file. We want that locked down more strongly than what is there currently with SELinux. 

Buyer's Guide
Red Hat Enterprise Linux (RHEL)
June 2026
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
904,836 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for two years.

How are customer service and support?

I would rate their support an eight out of ten.

Which solution did I use previously and why did I switch?

Primarily, we have used Ubuntu. We have had some of our use cases on CentOS, and then, of course, our workstations are all Windows, but I wish they were not.

We chose Ansible, and that chose Red Hat Enterprise Linux for us.

How was the initial setup?

We use Red Hat Enterprise Linux in the cloud. We have Azure because it is the corporate standard. We do not have any concerns about using Red Hat Enterprise Linux in the cloud. Obviously, everything in the cloud is more exposed than everything on-prem, but it has got good, sensible, and secure defaults built in, so there are no concerns there.

In terms of Red Hat Enterprise Linux upgrades, when we upgraded Ansible this fall, that pushed us from Red Hat Enterprise Linux 7 to Red Hat Enterprise Linux 8. It should be a little easier from now on. Now that we have made the big jump from the older Ansible to AAP, we will probably be upgrading the systems on a quarterly basis.

What was our ROI?

We probably have not yet seen an ROI. We purchased it a couple of years ago, but we have not had the time to put it to as much use as we wanted to put it to. The cost is low, so it would not take very long to reach a return on investment.

We have not made use of the Committed Spend.

What other advice do I have?

For its use case, I would rate Red Hat Enterprise Linux a ten out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Richard Geherty - PeerSpot reviewer
Associate Director SAP Infrastructure Solution at a manufacturing company with 10,001+ employees
Real User
Oct 31, 2023
Helped us achieve our security standard certifications
Pros and Cons
  • "We also use Ansible. Ansible is a wonderful tool for automation. We use it to automate our patching. We use Ansible to get playbooks to take care of anything that's manual."
  • "Red Hat Enterprise Linux has affected our HA systems in a negative way. We're working through some of those issues."

How has it helped my organization?

The SAP solution subscriptions have made things a lot easier because it's a standard build. 

The solutions were premium and standard, which were not the same. They've combined those into just one standard version. Only the support hours are different. That is fantastic for us. It makes life easier.

For the standard subscriptions, in the past, updating the OS could increase your downtime. With the production ones, it did not. It got our non-production and production out of sync. Now, they've combined that all into one. It's just the support hours that are different. They're fantastic.

What is most valuable?

We use the SAP solution subscriptions only for SAP, which are great. 

We also use Ansible. Ansible is a wonderful tool for automation. We use it to automate our patching. We use Ansible to get playbooks to take care of anything that's manual.

We were able to achieve our security standard certifications.

What needs improvement?

Red Hat Enterprise Linux has affected our HA systems in a negative way. We're working through some of those issues.

Red Hat Enterprise Linux 8 came up with a new feature that's like a MOM API in our cluster. It goes out into the AWS side and it needs to be adjusted. It does a retry that causes a cluster to failover pretty quickly, so we turned that feature off. That's something that could be improved. 

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for a long time. It has been at least 10 to 15 years.

What do I think about the stability of the solution?

 

How are customer service and support?

Support has been great. We get the right people for what we need.

How would you rate customer service and support?

Positive

How was the initial setup?

The patching has been good, but we scan with Qualys all the time. It comes up with thousands of EIDs all the time, but putting on the patches seems to resolve that.

We're operating right now from 7.9 to 8.6. We have to go with the supported versions. We did qualify for RHEL 9. 

Which other solutions did I evaluate?

We used Unix in the past. We did have to come up with the SAP side. It was always Unix.

What other advice do I have?

Overall, I would rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
June 2026
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
904,836 professionals have used our research since 2012.
Engineer at a healthcare company with 10,001+ employees
Real User
Top 10
Oct 24, 2023
Provides in-depth understanding of infrastructure and has strong community support
Pros and Cons
  • "One pro is that at the operating system layer, like, RHEL has better support from Red Hat, and if something goes down, I found many resources for troubleshooting and stuff online."
  • "There is room for improvement in integration with different cloud platforms."

What is our primary use case?

We predominantly use Red Hat CoreOS we use it to connect to different types of OpenShift clusters.  Whenever I work with RHEL, it's always been with the CLI.

What is most valuable?

Previously, when we were using other distributions, we weren't getting a lot of support for the operating system itself. However, Red Hat has mainly focused on the operating system, so we get more support. 

AWS has its own version of Linux for its instances. All these cloud providers provide more support for the infrastructure and services, but they don't focus on the operating system itself. But Red Hat, with its customer portal, provides better support if something goes down. That's what differentiates RHEL from other products.

One great thing about RHEL is that it has a big community of users. There's a huge community that uses CentOS. If you need some help or have a question online, you get more resources for RHEL compared to other products. 

It's a really good operating system by itself. It's more versatile, integrating with tools like Ansible for automation.

There are amazing resources online, and because we are an enterprise, we have enterprise support. We can always create a support case, and we have some resources to help. The knowledge offered by Red Hat is great.

Another feature I tried was RedHat Insights because they offer it for other RedHat products as well. I've used it for OpenShift. It was helpful. It provides a good, in-depth understanding of what's going on in the actual infrastructure. It gave us good insights into the level at which we can run the containers and if you can scale the infrastructure vertically or horizontally and how to manage it better.

What needs improvement?

There is room for improvement in integration with different cloud platforms. There should be better integration because right now, a lot of cloud platforms have their own versions of Linux, which runs better on them, and they have better integration with the services. RHEL is great, but RHEL is more of a generic form of what Red Hat provides.

For how long have I used the solution?

I've been using RHEL for about four years now.

How are customer service and support?

There were certain times when I encountered issues. There are certain problems with integrations. 

For example, we had an issue once where the operating system had issues accessing the data server on our VMware infrastructure. So we did have a couple of engineers help us out with that, but that's one area where it can improve. But that's nitpicking. 

It's been great so far, but that's one thing I would like to see that would make RHEL a little better product.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We prominently use RHEL, but we've also used Ubuntu. We also have used PCF. I use Ubuntu Xenial and have worked with Amazon Linux for a while.

One pro is that at the operating system layer, RHEL has better support from Red Hat, and if something goes down, I found many resources for troubleshooting online.

For example, we predominantly use Amazon Linux if I'm using AWS. There aren't a lot of resources if I run into an issue. RHEL has way more documentation on Linux. It has a bigger community, from an operating system perspective.

What about the implementation team?

One of our deployment models is on-premise, and the other is on the cloud. It's a hybrid. We have a big footprint on the cloud.

We use Azure because a lot of resources are already deployed on it. We can use all the features I build on RHEL, but you can scale up the infrastructure, depending on the demand. That's the reason why we use Azure.

For the upgrade process, we mainly use Ansible automation. Whenever we want an upgrade, we just go into the Ansible Tower, change the version, and make sure we are applying that to the right environments so that there's no outage. 

What other advice do I have?

Overall, I would rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ahmed-Yehia - PeerSpot reviewer
Tech lead at Linux Plus Information Systems
Reseller
Top 5Leaderboard
Jun 20, 2023
Simplifies risk reduction and compliance maintenance by utilizing bash scripts or Ansible to automate and streamline our tasks
Pros and Cons
  • "Errata is the most valuable feature, which is supported by Red Hat."
  • "Red Hat Enterprise Linux's ability to run containerized applications is not optimized and has room for improvement."

What is our primary use case?

The users utilize Red Hat Enterprise Linux for building, installing, and automating platforms. Additionally, we employ it as an installer for OpenShift clusters. Furthermore, there is a product called Red Hat High Availability Clustering and also JBoss. Occasionally, we also use it to build an Oracle RAC database.  

How has it helped my organization?

Red Hat Enterprise Linux simplifies risk reduction and compliance maintenance by utilizing bash scripts or Ansible to automate and streamline our tasks. Red Hat also offers a tool called Convert2RHEL, which simplifies the process of maintaining our products from Oracle, CentOS, and other vendors to Red Hat. This feature is truly remarkable.

The portability of applications and containers built on Red Hat Enterprise Linux is perfect for keeping our organization agile, especially when considering rootless containers or utilizing BotMan containers for enhanced security and performance. 

The Red Hat ecosystem enables the seamless integration of our products such as Ansible, Red Hat Virtualization, Red Hat Satellite, and OpenShift platform to fulfill tasks, thereby enhancing the efficiency of our organization.

Red Hat Enterprise Linux helps us reduce the time we spend on tedious tasks, and the large Red Hat community provides an easy way for us to maintain or fix errors and bugs. We were able to realize the benefits quickly.

Red Hat Enterprise Linux enables us to achieve security standard certification. I am a certified Red Hat System Administrator and Red Hat Engineer. The content of the certificate includes topics such as C Linux. This helps to make our organization more secure and stable and has an impact on our personnel sourcing.

Red Hat Enterprise Linux assists us in building with confidence and ensures availability across physical, virtual, and cloud infrastructure. While there is a higher level of risk associated with using a public cloud for any product, private or virtualized environments offer greater security.

Red Hat Insights helps us prevent emergencies caused by security issues, noncompliant settings, and unpatched systems by enabling us to be more proactive in detecting and avoiding errors before they occur.

Red Hat Insights provides us with vulnerability alerts and targeted guidance, especially when we register our host directly with Red Hat. It works perfectly because it utilizes machine learning, allowing us to monitor our logs and prevent unnecessary downtime.

What is most valuable?

Errata is the most valuable feature, which is supported by Red Hat. Errata is a list of corrected errors appended to a document in Red Hat, used for provisioning or batching our hosts. Moreover, its stability and security are noteworthy.

What needs improvement?

Ever since Red Hat acquired CentOS, the connection between the new CentOS Upstream and Red Hat Enterprise Linux has become unstable and requires improvement.

Red Hat Enterprise Linux's ability to run containerized applications is not optimized and has room for improvement.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for three years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux is extremely stable.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux can scale horizontally because it is in a virtualized environment. Vertical scaling depends on the deployment of the solution.

We have plans to increase our utilization of the solution.

How are customer service and support?

The Red Hat technical support is excellent; critical issues are resolved promptly.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We also utilize other Linux operating systems depending on the use case. SUSE Linux Enterprise is more optimized for SAP products. When working with an Oracle database, it is preferable to use Oracle Linux.

How was the initial setup?

The initial deployment was straightforward. The deployment time depends on two factors: the first factor is the infrastructure specs, and the second factor is what we are deploying with the operating system. For a minimal server, deployment takes five minutes. For a server with a graphical user interface, it can take up to 20 minutes.

What about the implementation team?

The implementations are all completed in-house.

What other advice do I have?

I give Red Hat Enterprise Linux a nine out of ten.

Red Hat Enterprise Linux is deployed in multiple environments, including pre-production, user acceptance testing, and system integration testing. Our Red Hat team, the development team, and another team utilize Red Hat Enterprise Linux within our organization.

Each processor architecture has a distinct version of the software.

The Red Hat exams are not solely based on security but also on performance. It is a challenging skill to grasp, but once learned, Red Hat Enterprise Linux will be flawless.

I highly recommend Red Hat Enterprise Linux, particularly for production environments, due to its stability and enhanced security features.

The most valuable lesson I have learned using Red Hat Enterprise Linux is that the entire Red Hat ecosystem is perfect. All the open-source projects can work together, especially for DevOps or when implementing valid automation or containerized applications. If we need to deploy a centralized application, we will use OpenShift. And if we want to perform tasks on OpenShift, we will use Ansible as an automation platform. If we want to upgrade or manage our environment hosts in batches, we will use Red Hat Satellite. If we have applications and want to create an environment for them, we will use Red Hat JBoss. If we want to run high-availability clusters or high-performance computing clusters, we will turn to Red Hat High Availability Clustering. Working within the Red Hat ecosystem is perfect.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
VAS Regional Project Manager at a comms service provider with 1,001-5,000 employees
Real User
May 29, 2023
Provides valuable security insight, is extremely stable, and is easy to deploy
Pros and Cons
  • "The most valuable feature is the security insight and the internal firewall, which are common in all the machine tests that we use a lot."
  • "As a developer, I would like to have access to this software so that I can install the tools that I need."

What is our primary use case?

We use Red Hat Enterprise Linux as the operating system for our databases and application servers. We also use Red Hat Enterprise Linux to create some of our applications, such as the Online Challenge system. I work for a telecommunications company, and we have a few other operating systems in use, such as Unix and AIX, but Red Hat Enterprise Linux is our primary operating system.

We deploy Red Hat Enterprise Linux on-premises and in the cloud. For the cloud, we use Azure and Huawei.

How has it helped my organization?

We work with virtual servers, so we have the image ready to deploy. It's great because the patch is always updated and we have no problems.

Red Hat Insights has helped us avoid emergencies in unpatched systems by identifying bugs so that we can fix them.

Red Hat Insights provides us with vulnerability alerts and targeted guidance, which helps prevent downtime and increases our uptime to 99 percent. 

What is most valuable?

The most valuable feature is the security insight and the internal firewall, which are common in all the machine tests that we use a lot. The terminal framework and security are all Linux.

What needs improvement?

I believe this is because we don't have access to package management software. As a developer, I would like to have access to this software so that I can install the tools that I need. Currently, we are restricted to installing software only with permission from the system administrator. This is time-consuming and inefficient, as we have to follow a process to request permission. I believe that having access to package management software would improve our productivity and efficiency.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for eleven years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux is extremely stable.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux's scalability is good because of virtualization. With virtualization, we can request more space or memory processing without having to make any changes to our system. This makes the process of scaling up or down very straightforward.

How are customer service and support?

The technical support is great but nothing is perfect.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used Ubuntu Linux and SUSE Linux Enterprise. I switched to Red Hat Enterprise Linux because it has better support. I haven't tried the others, but Red Hat looks like it has better support. However, Ubuntu is more compatible with desktop development, making it more user-friendly.

How was the initial setup?

As a developer, I find the initial setup to be easy. Deployment takes a few hours, but I understand the server, so it is not a problem. I do not actually do the deployment; the infrastructure team handles that. They made the process easier and faster, and on average, deployment now takes around four to six hours.

What's my experience with pricing, setup cost, and licensing?

We purchased our license from ITM, our local provider.

What other advice do I have?

I give Red Hat Enterprise Linux a nine out of ten.

I make the applications compatible with the cloud so we can migrate the data.

The knowledge base offered by Red Hat Enterprise Linux is good, but I don't use it much because the infrastructure team manages issues with the OS. I only check the documentation when an application is not working as expected. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Engineer at a tech services company with 51-200 employees
Real User
Top 10
Apr 3, 2025
Custom applications smoothly run on an extensively supported platform
Pros and Cons
  • "Overall, I would rate Red Hat Enterprise Linux (RHEL) nine out of ten."
  • "The technical support from Red Hat could be rated six out of ten because of the slow response times."

What is our primary use case?

Our primary use case involves running custom applications on Red Hat Enterprise Linux (RHEL). We mainly deploy it on-premises, with applications and custom-made solutions running on RHEL for our customers.

What is most valuable?

The most valuable features include the classical operating system features, extensive community support, and the integration of open-source with enterprise support. Our customers often choose Red Hat because they receive support for open-source software, which is a major reason for its use.

What needs improvement?

I am not sure what needs improvement as our customers haven't shared any specific feedback. Perhaps some minor enhancements like a more user-friendly knowledge base and faster technical support could be beneficial.

For how long have I used the solution?

I have been working with Red Hat Enterprise Linux (RHEL) for over ten years, with a recent focus on it in the last few months.

What do I think about the stability of the solution?

I find that Red Hat Enterprise Linux (RHEL) is highly stable, and I would rate its stability nine or ten out of ten. It is a fully enterprise-grade operating system, and stability is crucial for our customers.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux (RHEL) is very scalable, and I would rate its scalability at nine or ten. Scalability is vital for our customers as they often expand their infrastructure.

How are customer service and support?

While the technical support could be faster, the Red Hat Enterprise Linux (RHEL) community service is excellent. The technical support from Red Hat could be rated six out of ten because of the slow response times.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup was very easy and straightforward. I didn't experience any problems during the setup process, similar to other operating systems.

What about the implementation team?

The deployment process depends on customer specifications. After discussing and agreeing on the specifications, we proceed with the deployment. We guide customers and provide recommendations as needed.

What's my experience with pricing, setup cost, and licensing?

I do not have specific knowledge about pricing as I am not a seller. The price varies depending on the customer and the project. Therefore, I cannot provide an exact evaluation of pricing.

What other advice do I have?

Overall, I would rate Red Hat Enterprise Linux (RHEL) nine out of ten. The knowledge base could be improved to be more user-friendly as it currently requires getting used to.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. integrator
PeerSpot user
Karel Clijsters - PeerSpot reviewer
System administrator at a manufacturing company with 1,001-5,000 employees
Real User
Top 20
Oct 30, 2024
Extensible integration enhances open-source projects while addressing hypervisor compatibility
Pros and Cons
  • "Automation makes compliance a lot easier."
  • "We have encountered compatibility issues with certain hypervisors, mainly with RHEL six hosts on the newer versions of FoxMox."

What is our primary use case?

We use the solution primarily for simulation and CAD solutions. It serves as the main use for our operating systems.

How has it helped my organization?

The openness of the operating system makes auditing a lot easier, plus the tools for auditing make that a lot easier to maintain. 

Automation makes compliance a lot easier. 

The knowledge gained from using the system completely makes troubleshooting easier and increases the knowledge pool in the company.

What is most valuable?

The extendibility of the solution and its openness, along with its integration with all of our other open-source projects, are highly valuable. 

We appreciate that it is one of the few enterprise-enabled Linux operating systems we can use. 

It is very extensible, which aids as our needs change.

What needs improvement?

We have encountered compatibility issues with certain hypervisors, mainly with Red Hat Enterprise Linux six hosts on the newer versions of FoxMox.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for over ten years.

What do I think about the stability of the solution?

The solution has performed really well for our business-critical applications and is very stable. I have no issues.

What do I think about the scalability of the solution?

The solution is very extensible, adapting perfectly as our needs change.

How are customer service and support?

Customer support is very helpful and insightful. I would rate it very well, approximately an eight on a scale of one to ten.

How would you rate customer service and support?

Positive

What was our ROI?

The biggest return on investment is the knowledge gained by using the system. The access we have to the operating system increases user involvement and facilitates troubleshooting, thus expanding the company's knowledge pool.

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing are reasonable.

What other advice do I have?

For non-business critical applications, a third-party Linux OS may suffice, however, for something running 24/7, it is advisable to go for stability and enterprise support.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior System Engineer at a comms service provider with 1,001-5,000 employees
Real User
Top 20
Oct 30, 2024
The built-in security features are excellent
Pros and Cons
  • "I like open source and prefer it over some closed proprietary software. In my early days, I was involved in the open-source community of the Red Hat Directory Server, communicating with developers to ensure password policies were implemented and asking questions. It showed me the power of open source."
  • "I'm happy with the value RHEL delivers, but there's always room to improve."

What is our primary use case?

We are a telco company hosting internal applications on the OpenShift platform. It's for general IT workloads, such as backend systems for billing. We are also using it for containerization projects.

How has it helped my organization?

With an open-source solution, there is no vendor lock-in at the OS layer, so it's more flexible. I am happy with the value Red Hat delivers, so we don't see a reason to change that.

What is most valuable?

I like open source and prefer it over some closed proprietary software. In my early days, I was involved in the open-source community of the Red Hat Directory Server, communicating with developers to ensure password policies were implemented and asking questions. It showed me the power of open source.

While the built-in security features are excellent, we don't use all of them. It has many available capabilities, but it's not always up to the infrastructure people to decide what to use for security. 

What needs improvement?

I'm happy with the value Red Hat Enterprise Linux delivers, but there's always room to improve. 

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for almost twenty years.

What do I think about the stability of the solution?

I've never heard of any issues with Red Hat Enterprise Linux's performance on business-critical workloads. If there is a problem, it's mostly on the application layer, not the operating system.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux has native containerization, so it can scale. It uses open-source technology and has Kubernetes underneath, which gives you the scaling you need. .

How are customer service and support?

I rate Red Hat support seven out of 10.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We have been a Red Hat customer for over a year, and we are happy with the value it delivers.

What's my experience with pricing, setup cost, and licensing?

I don't know the exact pricing. Red Hat's subscription model is cost-effective because you pay as you go, which is better than paying upfront high license costs. 

What other advice do I have?

I rate Red Hat Enterprise Linux eight out of 10. If you plan to implement Red Hat Enterprise Linux, make sure you get a vendor who can deliver and support it correctly. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2200110 - PeerSpot reviewer
Platform architect at a comms service provider with 10,001+ employees
Real User
Top 20
Oct 30, 2024
Has a centralized development with a secure, standardized environment
Pros and Cons
  • "RHEL performs quite well for business-critical applications."
  • "Better comparisons between different stack providers in pricing and functionalities could help, especially since public clouds often appear less expensive during planning but are more costly in practice."

What is our primary use case?

We run IT and telco workloads and applications on Red Hat Enterprise Linux (RHEL).

How has it helped my organization?

Red Hat Enterprise Linux helped us centralize development. We use a complete ecosystem of Red Hat for end-to-end development, deployment, and operations. 

Centralizing development is achieved as we have clearly defined platforms to host applications, like OpenShift. 

Additionally, the ACS on top of containers scans to ensure they are compliant, reducing vulnerabilities within our software.

What is most valuable?

Red Hat Enterprise Linux provides a standardized environment with Kubernetes and good support behind it. The end-to-end delivery for developing, testing, and deploying containers in the same ecosystem is a very valuable feature. 

The built-in security features are fine, we don't receive complaints about them.

What needs improvement?

One area for improvement is dealing with specifics developed by Red Hat Enterprise Linux that are now end of life. We have to remediate these changes, which is a disadvantage. 

Additionally, better comparisons between different stack providers in pricing and functionalities could help, especially since public clouds often appear less expensive during planning but are more costly in practice.

For how long have I used the solution?

I have used Red Hat Enterprise Linux personally since joining my company ten years ago. Within the company, it has been used for more than 20 years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux performs quite well for business-critical applications. Although we have some outages, it's not unusual, and I cannot blame RHEL entirely for it.

What do I think about the scalability of the solution?

Scaling Red Hat Enterprise Linux OS is smooth and without complaints. We are planning to widen its use by moving from OpenStack to bare metal according to Red Hat's roadmap.

How are customer service and support?

The customer service rating varies at around an eight or nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

They conducted tests with Ubuntu. That said, it was less expensive and not as stable or developed as Red Hat Enterprise Linux.

What was our ROI?

There is a return on investment since we can host our applications on top of Red Hat Enterprise Linux.

What's my experience with pricing, setup cost, and licensing?

Red Hat Enterprise Linux is quite expensive, yet the technical support, available roadmaps, and services justify the cost. We receive value for the price we pay, including technical support, which enables business continuity and compliance.

Which other solutions did I evaluate?

We evaluated Ubuntu, but it was less stable.

What other advice do I have?

I would advise trying it out to see for yourself. Red Hat provides great technical support. That said, the pricing may need careful evaluation, especially when comparing with public cloud offerings.

I would rate Red Hat Enterprise Linux a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Vicente-Perez - PeerSpot reviewer
Senior Systems Specialist at a tech vendor with 51-200 employees
Real User
Top 20
Oct 30, 2024
Offers the greatest return on investment through reduced maintenance requirements and improved employee productivity
Pros and Cons
  • "Red Hat's support and the latest versions offer significant advantages, including efficient resource utilization with Red Hat Enterprise Linux, allowing us to run more workloads with fewer resources."
  • "There's room for improvement with some Linux tools."

What is our primary use case?

We are running standard workloads such as Spring Boot, Node.js, React platforms, and Liferay on Red Hat Enterprise Linux.

We chose Red Hat Enterprise Linux for our workloads primarily due to its strong support system and the extensive open-source community surrounding it, making it a widely known and utilized operating system globally.

How has it helped my organization?

Red Hat Enterprise Linux has enabled us to centralize our development using the OpenShift platform, where our developers utilize Red Hat Enterprise Linux servers for software runtimes.

It provides support, version updates, and security features that assist our containerization projects.

Red Hat Enterprise Linux has performed well in our critical business operations.

We rely on Red Hat Enterprise Linux for its built-in security features, timely support, and rapid release of the latest patches and updates.

Red Hat Enterprise Linux helped reduce risk and improve efficiency by enabling us to achieve more with fewer resources.

Red Hat Enterprise Linux has significantly contributed to business continuity and compliance efforts due to its seamless integration with our existing environment.

We are currently deploying our operator in the OpenShift environment, along with advanced cluster security. This automated solution scans Red Hat Enterprise Linux server images and can be customized to meet our needs.

The portfolio helps lower the total cost of ownership for our enterprise landscape due to its robust support system and rapid updates, making it the optimal solution.

What is most valuable?

Red Hat's support and the latest versions offer significant advantages, including efficient resource utilization with Red Hat Enterprise Linux, allowing us to run more workloads with fewer resources. Furthermore, the seamless integration with our existing systems adds substantial value.

What needs improvement?

My primary focus on assisting development projects and CI/CD pipelines has been largely issue-free. However, there's room for improvement with some Linux tools.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for around 15 years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux has consistently delivered strong performance for our business-critical operations.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux is scalable due to the container environment, which is beneficial as our needs change.

How are customer service and support?

The support from Red Hat is top-tier.

How would you rate customer service and support?

Positive

What was our ROI?

Red Hat Enterprise Linux offers the greatest return on investment through reduced maintenance requirements and improved employee productivity due to its stability, security, and ease of management.

What's my experience with pricing, setup cost, and licensing?

I have limited information regarding Red Hat Enterprise Linux pricing and licensing, but our managers appear satisfied.

What other advice do I have?

I would rate Red Hat Enterprise Linux ten out of ten.

While some may consider third-party Linux operating systems, Red Hat Enterprise Linux offers superior robustness, maintenance, and consistent platform upgrades, making it a more reliable choice due to its dedication to providing a consistently updated environment.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
Buyer's Guide
Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.