We use Red Hat Enterprise Linux to run quite a few pieces of software. It's mostly for jPOS, but we also run some Apache solutions and some security applications.
Senior Software Engineer at a energy/utilities company with 501-1,000 employees
I like the speed of the OS data and the ease of Ansible automation
Pros and Cons
- "I like the speed of the OS data and the ease of Ansible automation. I don't need to spend much time managing everything."
- "I use Linux on Satellite with Ansible infrastructure. It would be great if there were a universal interface to control RHEL's policy from Satellite. It could be a dashboard showing which policies were enabled on what system and allow you to apply them from the dashboard."
What is our primary use case?
How has it helped my organization?
Red Hat Enterprise Linux has streamlined a lot of the support issues. When we've had problems, Red Hat has been proactive about solving the problem with us. Support is always an issue with open-source platforms. By providing this support, Red Hat makes it much easier to adopt Linux.
I love Red Hat Enterprise Linux's built-in security. You can see who is trying to do what and who isn't allowed. You get an alert for that. We also use a product from Symantec on the Linux system for real-time threat detection, but I think we probably don't need that. Red Hat already has these capabilities, but the security team needs something they can centrally manage. They need to know whether the system is protected and the agent is running.
We use it on VMware, and we have a multi-site deployment, so it's very easy to patch and keep the servers up. We use Ansible automation for patching, which has really helped with the service uptime.
What is most valuable?
I like the speed of the OS data and the ease of Ansible automation. I don't need to spend much time managing everything. The provisioning and patching using Ansible is seamless. Ansible automation gives you almost a cloud-like capability on-premise. Most of my group doesn't have cloud skills. I learned it on my own and got my Kubernetes certification. I'm familiar with the automation infrastructure, how to build the execution environment and implement the private automation hub. Others still need training.
I've used Red Hat Enterprise Linux Image Builder for testing and development, but I haven't put it into production. We have a VMware template, and we've been doing training on VMware, but we are not there yet. I think they might move from VMware to another product. They are looking at other options, such as OpenShift, but we don't have training for OpenShift yet. They should try to have a salesman come and get OpenShift training for customers. If they make training free for the customers, more would switch to OpenShift from VMware.
What needs improvement?
I use Linux on Satellite with Ansible infrastructure. It would be great if there were a universal interface to control Red Hat Enterprise Linux's policy from Satellite. It could be a dashboard showing which policies were enabled on what system and allow you to apply them from the dashboard.
I think Red Hat training could be cheaper. A company can move fast technologically with enough training. They will be stagnant without training and remain unable to fully leverage the technology. I have been encouraging the group to get a subscription to the training course for five years, but we haven't been able to take advantage of it because of the cost. They should make it cheaper for clients and offer big discounts at scale.
When people lacked training for the technology we use, we migrated away from it. I worry that if we don't have enough training available to the client, they will eventually migrate away from Red Hat. More affordable training on key technologies like Satellite and Ansible automation will help us retain customers on those products. Downstream it will help them migrate to the latest and greatest Red Hat Enterprise Linux, as well.
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
October 2025

Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
870,701 professionals have used our research since 2012.
For how long have I used the solution?
I have used Red Hat Enterprise Linux since 2005.
How are customer service and support?
I rate Red Hat support 10 out of 10. I've been very impressed with the knowledge base and the support from Red Hat. When I create a ticket, they respond and resolve the issue quickly or they point us to the correct resources. For example, we had an NFS issue with ISO, so they helped us with the mounting options. We also had an issue with IBM AIX and Red Hat integration. Red Hat referred us to the IBM support stack, and we were able to get IBM to help us out.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Initially, I used Solaris because I liked it the best, but Red Hat Enterprise Linux has improved so much that it has overtaken Solaris. Red Hat Enterprise Linux is easier to use and has better documentation. I also like having the ability to use Satellite and Ansible automation to manage Red Hat Enterprise Linux.
How was the initial setup?
The deployment is straightforward because we use Ansible automation to spin up a new system and install applications directly from the Ansible workflow. We were planning to have Red Hat Enterprise Linux 8 online last year, but Red Hat Enterprise Linux 9 came out, so we decided to wait for a bit, and we're almost ready to upgrade to Red Hat Enterprise Linux 9. The application folks still haven't had enough time and money to migrate everything over, and we need a project manager.
What other advice do I have?
I rate Red Hat Enterprise Linux 10 out of 10. It comes with all of these nice tools like the Satellite automation web console.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Security Architect at a insurance company with 5,001-10,000 employees
Enhances security through overall hardening measures but needs better integrations
Pros and Cons
- "It eases the burden by restricting the use of open-source Linux and preventing the development community from obtaining their own images. This is crucial for maintaining a secure supply chain and ensuring the lockdown of live Linux packages."
- "From a cloud perspective, I'm looking for more integrations with native cloud services. For example, the ability to use native Azure Key Vault instead of Ansible Key Vault or Red Hat Key Vault."
What is our primary use case?
We use Red Hat Enterprise Linux for our on-prem VM infrastructure. Recently, we got the OpenShift platform to help with containerization on-prem.
Moreover, containerization is one way we're trying to get rid of any legacy. We don't patch. We try to have a fresh build with the newer version of the patch. We try to use those Red Glue deployment strategies and remove whatever we find in misconfiguration or vulnerability instances rather than fixing them. We redeploy it.
How has it helped my organization?
In terms of improvement within the Linux environment, especially for a non-IT company like ours, where we have a limited number of Linux administrators and specialists in Linux hardening and security, Red Hat Enterprise Linux plays a significant role.
It eases the burden by restricting the use of open-source Linux and preventing the development community from obtaining their own images. This is crucial for maintaining a secure supply chain and ensuring the lockdown of live Linux packages.
However, when it comes to security compliance, I have not been exposed to the Red Hat Enterprise Linux security; we got the advanced cluster security from OpenShift, which has some vulnerability tracking within the cluster. Within Red Hat Enterprise Linux, I have not experienced the security console yet.
Red Hat Enterprise Linux has affected our systems and our security. It helps us achieve security standards. It's one of the hardening requirements so, it helps with that compliance requirement.
With standardization across the environment, we don't have to generate multiple artifacts for compliance, and having a single Linux platform management like Red Hat Enterprise Linux helps to satisfy auditors a little faster.
What is most valuable?
From a security perspective, the overall hardening of Red Hat Enterprise Linux is good. It has been effective in enhancing security.
Image management and hardening are essential, so we don't have to procure open-source Linux images that developers can get themselves. It adds a layer of security with signed images.
The knowledge base is pretty good.
What needs improvement?
From a cloud perspective, I'm looking for more integrations with native cloud services. For example, the ability to use native Azure Key Vault instead of Ansible Key Vault or Red Hat Key Vault.
Additionally, integrating image services from Red Hat into native image repositories such as Azure, Google, or third-party image repositories like JFrog is crucial. The key focus is on integration.
Red Hat should not become Microsoft and lock down functionalities within Red Hat.
For how long have I used the solution?
We have been using Red Hat Enterprise Linux for two years.
How are customer service and support?
We have premium support, so it is pretty good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We are a mix of some other cloud virtualization technologies. The overall cloud information will define how we look down the road.
With Linux management, the pros are that it makes management a little easier. Overall, it is just a single view of the images we deploy in the organization.
The cons are that the integrations are a little tricky sometimes, and then we have to make exceptions to our policies. Better integration, more native service using more credentialless authentication, and authorization like using service principles or managing these over-store credentials would make it better.
How was the initial setup?
Currently, the emphasis is on on-premises solutions.
What other advice do I have?
Overall, I would rate the solution a seven out of ten because it needs more integrations.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
October 2025

Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
870,701 professionals have used our research since 2012.
Compute And Storage Associate Engineer at a retailer with 10,001+ employees
We can dynamically expand volumes and easily scale, and the solution offers excellent support
Pros and Cons
- "Logical volumes allow us to dynamically expand volumes, which is valuable from an operational perspective."
- "The price has room for improvement."
What is our primary use case?
We are currently using Red Hat Enterprise Linux's versions 6, 7, and 8. We run the OS both on-prem and in the cloud.
We use Red Hat Enterprise Linux for web applications, containers, Kubernetes, and simple scripting servers. The scripting servers are used to run scripts on run drops and so on. However, the biggest use cases are containers and web app workloads.
The cloud providers are AWS and Alibaba.
How has it helped my organization?
Red Hat helps our organization avoid cloud vendor lock-in because we can run Kubernetes and a few different workloads directly on Red Hat across different cloud providers. Since Red Hat is an operating system, we can migrate our workloads to any cloud provider that supports Red Hat.
Avoiding vendor lock-in and being able to move workflows between cloud providers has saved us hundreds of thousands of dollars per year.
Red Hat Enterprise Linux is easy to recover, especially from a backup. I believe this is because of its resilience. If I use an instance, I can go to my backups and restore it without much trouble. I was going to compare it to Windows for a moment, where there might be some additional steps required to clean things up after recovery. However, I haven't had many issues where I needed to do any cleanup afterward.
It is easy to move workloads between the cloud and our data center using Red Hat Enterprise Linux. The ease of migration depends on the cloud provider and what they allow us to do. However, for the most part, replication-based migration between cloud providers or on-premises works well.
What is most valuable?
Linux is good for hardening the operating system. Logical volumes allow us to dynamically expand volumes, which is valuable from an operational perspective. This is especially true in cloud environments, where we pay for every kilobyte of storage. By using logical volumes, we can expand the disk on demand without downtime, which can help us keep costs down.
What needs improvement?
The price has room for improvement.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for three years, but I have known about the OS since version four.
What do I think about the stability of the solution?
Red Hat Enterprise Linux is definitely resilient and easy to recover, especially when compared to Windows. I enjoyed working with Red Hat Enterprise Linux more than Microsoft Windows, especially because of its resilience.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux's scalability is easy to manage. We can simply spin up more instances as needed, and then turn them off when we no longer need them. This means that Red Hat Enterprise Linux's scalability is not as much of an issue with the cloud provider.
We have around 2,500 instances of Red Hat Enterprise Linux in our environment.
How are customer service and support?
Red Hat support is generally good, but it can sometimes take a little longer than we would like to get a response, especially when the issue is through a web-based chat.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
The on-premises deployments are subscription based, and the cloud instances are from the providers which are AWS and Alibaba.
We can always ask for Red Hat Enterprise Linux to be less expensive but when we compare it to other options, there are savings in the long run.
Which other solutions did I evaluate?
Red Hat Enterprise Linux was our first choice because of its enterprise support. That was the key factor. We do also run other Linux distributions, but Red Hat Enterprise Linux is our primary choice because of the enterprise support.
The big difference between Red Hat Enterprise Linux and other Linux-based operating systems is the support. There isn't much difference other than the syntax, where the command is "at, get" versus Red Hat using YUM or DNF for installation. So outside of that, the support is the main difference.
What other advice do I have?
I give Red Hat Enterprise Linux a nine out of ten. No solution is perfect, but Red Hat Enterprise Linux is very close.
Our engineering team probably used the image-building tool. I am on the operations side, so I do not see that part of the process. I take the images that are already built and deploy them.
I think it's just a workflow issue. We need to improve our own workflows to be able to manage them better. Red Hat support is already good when we encounter something we're unfamiliar with. So, we need to get Enterprise CoreOS from Red Hat for those cases. I think as we encounter more of our own workloads, we'll need to improve our workflows even further.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Systems Reliability Engineer at a tech vendor with 1,001-5,000 employees
Helps reduce our total cost of ownership due to its security, stability, and enterprise support
Pros and Cons
- "The most valuable aspects of Red Hat Enterprise Linux are the security and stability it provides."
- "I encountered an issue updating the time zone for one of my assigned countries due to a daylight-saving time change."
What is our primary use case?
We use Red Hat Enterprise Linux to provide a Platform as a Service for our customers in the cloud, upon which we have built additional software. This encompasses Red Hat and Synthos, including all Red Hat derivatives.
We also use it for our security-related applications primarily due to the robust enterprise support and comprehensive security features it offers.
How has it helped my organization?
Using Red Hat Enterprise Linux for containerized workloads has increased security, stability, and trust, ultimately simplifying our work.
Red Hat Enterprise Linux enhances the reliability and security of our hybrid cloud environment.
Red Hat Enterprise Linux performs well for our business critical applications.
We chose Red Hat Enterprise Linux for our environment due to its robust built-in security features, including proactive security fixes and an enterprise-class operating system with reliable support services that enhance security and reduce risk. Furthermore, the secure base OS Docker image strengthens our environment's overall security posture.
Red Hat Enterprise Linux helps reduce our total cost of ownership due to its security, stability, and enterprise support. The tightly integrated Red Hat portfolio simplifies working with their products and achieving the desired return on investment.
What is most valuable?
The most valuable aspects of Red Hat Enterprise Linux are the security and stability it provides.
What needs improvement?
I encountered an issue updating the time zone for one of my assigned countries due to a daylight-saving time change. Although we collaborated with Red Hat to build a package that addressed the issue, it wasn't delivered promptly, necessitating manual workarounds to resolve the problem.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for almost 15 years.
What do I think about the stability of the solution?
Red Hat Enterprise Linux is exceptionally stable, minimizing the risk of outages or issues stemming from the operating system itself. This reliability allows it to run seamlessly in the background, freeing administrators from constantly addressing kernel bugs or faults in core system applications, ultimately saving significant time and manpower.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux offers flexibility to scale as required.
How are customer service and support?
My experiences with Red Hat technical support have been mostly positive, though I've encountered some issues occasionally.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
Red Hat Enterprise Linux is suitably priced with various support tiers to match organizational needs and environments.
What other advice do I have?
I would rate Red Hat Enterprise Linux nine out of ten.
When considering a Linux operating system, the choice depends on the intended use. For enterprise environments requiring dedicated support, Red Hat Enterprise Linux is recommended. Smaller projects or testing environments may start with a similar option and transition to Red Hat as the business grows.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Team Leader at a tech services company with 201-500 employees
We get better performance, reliability, and security with this operating system
Pros and Cons
- "The main reasons for using Red Hat Enterprise Linux are security, reliability, and efficiency. The system is very reliable, and it is more efficient than others."
- "It is not very easy to manage because it has a command line interface, and it can be a little bit confusing from one version to another."
What is our primary use case?
We use this operating system for our on-prem servers because it is more secure and reliable. We can install whatever application we want.
How has it helped my organization?
I chose Red Hat Enterprise Linux because it is more secure and reliable than other operating systems. Red Hat has a feature called SELinux. I always use it because it is more secure than the other operating systems. I am using it with most of the applications. It is our baseline OS for any application.
The built-in security features are helpful when it comes to simplifying risk reduction and maintaining compliance.
Red Hat has very useful documentation. I always use it when I face an error or something like that. It is very reliable, and I use it all the time.
Over the last three to four years, I did not work in just one environment. I worked in two environments, but all the time we used Red Hat Enterprise Linux, we got more security and reliability. We have seen performance enhancement and less downtime for our main application. There is more reliability and better performance. It has improved our environment. We now have better performance, more reliability, and more security. There is about 30% to 50% improvement.
I have previously worked in the banking sector for one of the banks. We can now configure Red Hat Enterprise Linux for PCI-DSS Compliance. It has improved in that aspect.
What is most valuable?
SELinux is valuable. The main reasons for using Red Hat Enterprise Linux are security, reliability, and efficiency. The system is very reliable, and it is more efficient than others.
What needs improvement?
It is not very easy to manage because it has a command line interface, and it can be a little bit confusing from one version to another. For example, the administration of Red Hat Enterprise Linux 8 is a bit different than Red Hat Enterprise Linux 9. It is a little bit hard but not that much.
The GUI experience can be better. They can make it easier to access files and copy them. We should be able to do that without the command line. For example, if you compare it with Windows, Windows is easier to use. They can just simplify the user experience.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for three to four years.
What do I think about the stability of the solution?
It is stable. I would rate it an eight out of ten for stability.
What do I think about the scalability of the solution?
I did not face any issue with scalability, so I would rate it a nine out of ten.
We implemented it at the HQ and the DR site. We used it at two locations. We had 100 to 200 users using these servers.
Which solution did I use previously and why did I switch?
I have experience with Windows Server. From a security perspective, Red Hat Enterprise Linux is more secure. From a performance perspective, Red Hat Enterprise Linux has better performance, but from the ease of management perspective, Windows is better.
How was the initial setup?
The installation at the application layer is a little bit complex. The duration depends on the application, but most of the application takes months. Implementing an easy application or service, such as a web service, takes two to three days.
When it comes to the management, I manage it locally. I go through SSH on the command line and manage it. For security patching and updates, most of the time, I use Red Hat Satellite. It is a product from Red Hat for managing updates. Red Hat Satellite is easy to use and very helpful. I have upgraded from Red Hat Enterprise Linux 7 to Red Hat Enterprise Linux 8.
When it comes to security patches, they require a restart. That can cause some downtime.
What's my experience with pricing, setup cost, and licensing?
I do not have much knowledge of licensing. That is handled by the procurement team, but I know that it is expensive. If they can provide more licensing options, it will be much easier for companies to buy.
What other advice do I have?
I would recommend Red Hat Enterprise Linux because it is more secure, reliable, and scalable.
I used System Roles two years ago. It was simple to use System Roles. I succeeded in implementing them, so it was simple. They can be managed, but I used them only one time, so I do not have this much experience with them.
I also used a service called Cockpit. It was easy to use. It was very helpful and easy.
I would rate Red Hat Enterprise Linux an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Cybersecurity Instructor at Gwinnett Technical College
Offers efficiency, performance, and reliability
Pros and Cons
- "Reliability is the most valuable feature."
- "Any form of technology always has areas for improvement, and Red Hat is no exception."
What is our primary use case?
As a teacher, I have used Red Hat Enterprise Linux for server-side applications and containerization. My experience encompasses various system administration tasks, including managing servers, directories, data storage, files, and other related elements.
While teaching my students about Red Hat, I share my knowledge of system administration tools. This prepares them for Linux work environments that use Red Hat, exposing them to these tools and their applications. This also strengthens my organization's position as a Red Hat Academy, enhancing our sector's expertise. Red Hat is a valuable tool for learning system administration due to its widespread use and versatility.
How has it helped my organization?
In any Linux operating system, the patches come through, whether it's through long-term support solutions or community support. It's rapid overall. So when it's there, it's immediate and there's option to install and pass those updates.
The web console is beneficial as it provides an alternative method of accessing the operating system through a web-based platform, making it a valuable tool.
The hybrid environment, a relatively new infrastructure for us, offers flexibility and options. While there's always room for improvement, I find it exciting to have the choice between on-premises and cloud solutions. Although I'm still learning the nuances of this technology, it's been a positive experience so far.
What is most valuable?
Reliability is the most valuable feature.
What needs improvement?
Any form of technology always has areas for improvement, and Red Hat is no exception. They continually strive to enhance their products, evident in the frequent releases of new versions and updates to their operating system. Given that there is no perfect operating system, further development will always be needed. To facilitate this process, Red Hat provides support and encourages community involvement to identify and implement solutions that enhance its operating system's overall functionality, effectiveness, and user experience.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for almost five years.
How was the initial setup?
The initial deployment is complicated and requires up to two hours to complete.
What's my experience with pricing, setup cost, and licensing?
While expensive, Red Hat Enterprise Linux offers efficiency and performance. Its commitment to ongoing improvements makes it a valuable resource for businesses seeking a reliable and cutting-edge operating system.
What other advice do I have?
Red Hat Enterprise Linux is eight out of ten.
Regarding challenges, I've attempted to replicate the Linux environment using Red Hat, combining virtual Red Hat clients with third-party platforms to emulate a real-time atmosphere. One major hurdle has been motivating students to understand and utilize the system for these purposes. However, I've consistently found ways to overcome this challenge by using virtual machines and engaging in group discussions to explore the system's capabilities. I strive to emulate the real-time environment using my own systems, demonstrating the potential benefits and encouraging students to visualize how the system works in practice.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Infrastructure Technology System Engineer
Easy to use with good command line capabilities and offers easy access for admins
Pros and Cons
- "There are millions of commands you can use, although we use only five or ten."
- "Maybe they need to make it easier to apply patches from different resources. That said, at my level of usage, I never have to apply patches."
What is our primary use case?
We have almost thirteen servers. There are SaaS applications installed on this server. We leverage Java and the functionality during installation. We install it on the platform and configure it there. Some are custom applications. Our database is also in the Red Hat Linux environment.
How has it helped my organization?
The solution offers users easy access. It's very simple to have and use, from an admin perspective.
What is most valuable?
The offering provides me with all I need to serve the operation in terms of usage and capabilities.
The general user commands are good. They are helpful for starting and stopping applications and restarting and editing files. The maintenance of user-level processes is easy.
We're not using it in a graphical environment, we're only using command line mode. There may be a lot of features, however, I don't use everything since I don't need to.
There are millions of commands you can use, although we use only five or ten.
Likely the solution has helped our organization save on costs. I'm not sure by how much, as I don't have visibility into that aspect.
It's very easy to use across physical, virtual, and cloud infrastructure. Specifically, on the cloud side, I have noted it's quite easy. Also, on a virtual machine, you can create a cloud version of your infrastructure in a minute.
What needs improvement?
For my work, the solution is not missing any features. We;re only using the command line and that is enough for us.
Maybe they need to make it easier to apply patches from different resources. That said, at my level of usage, I never have to apply patches.
For how long have I used the solution?
I've used the solution for almost ten years.
What do I think about the stability of the solution?
It's a stable product.
What do I think about the scalability of the solution?
While I'm maintaining 30 servers, there are hundreds of servers in use.
The scalability is good. We are able to increase capacity and functionality based on our demands.
I'm not sure if the company has plans to increase usage in the future.
How are customer service and support?
I don't directly deal with technical support. I might send a ticket to my side, and if they have to, they would be the ones to reach out to Red Hat.
Which solution did I use previously and why did I switch?
We used Oracle Linux before we moved over to Red Hat Linux. We likely switched due to costs and licensing. We also use Windows extensively. Since we used the same architecture, we didn't need to use any third-party applications.
How was the initial setup?
As an admin, I was not involved in the setup process.
If there is any maintenance needed, we get support from the Red Hat team. If anything comes up on the operating side, our team will take care of it.
What's my experience with pricing, setup cost, and licensing?
I'm only using this solution as an admin and, therefore, have no visibility on costs.
Which other solutions did I evaluate?
We did not evaluate other options before choosing this solution.
What other advice do I have?
I'm an end-user of the solution. I had admin-level access to the product.
Red Hat Enterprise Linux does not enable us to achieve security standard certification.
I'd rate the solution ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Lead Cloud Platform Engineer at a financial services firm with 10,001+ employees
Gives us the confidence that our packages are legitimate and genuine
Pros and Cons
- "The most valuable feature is the package management. It helps a lot. I also like the support."
- "It's getting easier for the community to use it free of charge. If you have an account, you get to use it. It would be better if the community could use it on their own for lab projects."
What is our primary use case?
My primary use case is for web applications and database applications. I've come across quite a few use cases at different companies.
What is most valuable?
The most valuable feature is the package management. It helps a lot. I also like the support.
Red Hat is a Linux-supportive and well-managed offering. It helps a lot in terms of when we're working in production, it gives us the confidence that our packages are legitimate and genuine and we always have support available. It helps a lot. Red Hat Enterprise Linux gives peace of mind compared to other unsupported Linux distributions.
I also like Red Hat Satellite.
I haven't used Insights yet but it seems interesting.
The ability to patch Red Hat Enterprise Linux through Satellite is a huge contributor to mitigating all of the compliance requirements.
Red Hat Enterprise Linux has absolutely affected our security's uptime. None of the other distributions are nearly close to what you can get with Red Hat Enterprise Linux. Red Hat Enterprise Linux is something that helps a lot in ensuring that your secure application is up all the time and that you're not getting hit by vulnerabilities. It is an easier way for you to mitigate vulnerabilities when they're around.
The knowledge base is very useful. The only thing is that you need to have an account to get access. In terms of the content, the relevance, and being able to use the knowledge base to address things I've needed to deal with, it's awesome. For example, I was trying to add proxy configuration to the package manager once and if it wasn't for the knowledge base, I wouldn't have been able to do it.
What needs improvement?
I like it the way it is.
It's getting easier for the community to use it free of charge. If you have an account, you get to use it. It would be better if the community could use it on their own for lab projects.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux since 2011. It's been 12 years.
How are customer service and support?
On the few occasions I needed to reach out to support, I was very satisfied.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used Linux distributions but when it comes to the work I'm doing at my company, we always use Red Hat Enterprise Linux.
The biggest differences between Red Hat Enterprise Linux and the other OS' are the support, Satellite, Insights, and the fact that Ansible was acquired by Red Hat so you can use all its automation and toolings. The entire ecosystem works very well together.
What other advice do I have?
Red Hat has not personally enabled me to achieve security standard certifications in the projects I've worked on but I could see how it would help.
I would rate Red Hat Enterprise Linux a ten out of ten. I really like it.
We do a lot of patching and upgrading with Ansible and we keep the host up to date all the time.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide
Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros
sharing their opinions.
Updated: October 2025
Product Categories
Operating Systems (OS) for BusinessPopular Comparisons
Ubuntu Linux
Oracle Linux
Windows Server
SUSE Linux Enterprise
openSUSE Leap
Fedora Linux
Oracle Solaris
Google Chrome Enterprise
Alpine Linux
Buyer's Guide
Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- What Is The Biggest Difference Between Oracle Linux and Redhat?
- Oracle Linux or RHEL; Which Would You Recommend?
- What Is The Biggest Difference Between RHEL And SUSE Linux Enterprise?
- What are some similarities that you see between Windows 10 and Red Hat Enterprise Linux benchmarks?
- Issue with upgrade of IBM ACM on RHEL 6.10 (hosted on VMWare ESXi-6.7) - looking for advice
- RHEL or SUSE Linux Enterprise?
- Which would you choose - RHEL (Red Hat Enterprise Linux) or CentOS?
- What are the differences between RHEL and Windows 10?
- Oracle Linux or RHEL; Which Would You Recommend?
- What change management solution do you recommend for users to adapt to Windows 10 updates?