We're using the product to test operating system stability and verify that it runs on the hardware that Trenton Systems produces. If it passes testing, it becomes a validated operating system that we can sell for the server. We plan to offer Red Hat in the coming months to anyone purchasing systems from our company.
Test Engineer at Trenton Systems
A stable and secure solution that reduces risk and maintains compliance
Pros and Cons
- "The solution’s security feature is the most valuable feature for my company."
- "The product should be made more accessible to someone who isn't experienced with Linux."
What is our primary use case?
What is most valuable?
The solution’s security feature is the most valuable feature for my company. We offer OS to military or government agencies. For these sectors, security becomes one of the highest priorities, especially the ability to wipe everything out if anything becomes compromised. Red Hat does a great job at that.
What needs improvement?
The product should be made more accessible to someone who isn't experienced with Linux.
For how long have I used the solution?
I have been using the solution for four to five months.
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
August 2025

Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.
What do I think about the stability of the solution?
The solution is very stable. Compared to many other OSs we test for our company, Red Hat Enterprise Linux has not crashed out on me or given me any problems. Anytime something goes wrong, after some research, I find that it's going wrong because I'm doing it wrong, not because the OS is fighting me in any way.
How are customer service and support?
I haven't used support where I'm emailing or speaking to someone directly, but I've used a lot of the online support just by looking at different user guides, health guides, and things like that. Everything is really well documented.
Sometimes there are posts about similar issues but with different remediation based on different circumstances. You might have the answer open in a tab, but you've got nine tabs open to find the right answer.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used Ubuntu, CentOS, openSUSE, and Mint. Red Hat Enterprise Linux definitely has an edge in security and the ability to control what the user at the end stage is doing. However, it is difficult to learn.
What's my experience with pricing, setup cost, and licensing?
The licensing makes perfect sense for the number of features you get with the operating system.
What other advice do I have?
We test Red Hat Enterprise Linux 9, the latest version. We do backtesting for versions 7 and 8 as well. The product is very secure. It took me a while to wrap my head around the whole Subscription Manager system and understand how that worked. Even at a base level, it provides a much higher level of security and the ability to take remediation steps if things go wrong. You can shut the whole system down and bring it back from the ground up.
From the keynote, it looks like steps are already being taken to make the solution more accessible to any regular user.
The product does a really fantastic job of reducing the overall risk to the user. If a user is doing something they’re not supposed to be doing, it's very easy for the system administrator to walk them out of doing it. As for maintaining compliance, if a user is only meant to have specific packs and is only meant to perform specific tasks, it's very, very easy to lock it into only being able to do that one specific thing.
Most people in IT enjoy a little learning. Everything I've done so far with Red Hat has been installing, setting up the account, getting everything registered, and then worrying about testing to validate. It is difficult to start with, but the more you learn about it, the easier it gets. The more I use it, the more capabilities I find within the system.
Overall, I rate the product a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Senior Linux System Administrator at a financial services firm with 10,001+ employees
Great support, predictable, and does what I need
Pros and Cons
- "Everything is just stable and works well."
- "The only change that stumped me was the networking in version 9. I preferred the ifconfig way of doing things, but the system changes of it have grown on me."
What is our primary use case?
It's pretty much everything that we have. We don't have a lot of Windows in our environment.
I've been using it a lot for several years. In the past, I ran a small web hosting company, and we used it for web servers, mail servers, FTP servers, and other things like that. After that, I was in casinos, and those were mostly Windows, but here, it's a lot of Linux, and it's all Red Hat. In my team, we just build it and make sure it keeps running, and the application teams do what they do.
We use Red Hat Enterprise Linux on-premises. We support the in-house server-based things, and we have another team that supports all the cloud-based things, so I don't have a lot of visibility into the cloud.
In terms of the version, we're trying to phase out version 7. We just brought in version 8. Our Satellite is a little bit behind. By the time that gets caught up, our version 8 should be a little bit more solid, and then they can start testing version 9.
How has it helped my organization?
I haven't been on this team for a very long time. I've only been on this team for a couple of years, and it was already in place. In the past, we used it to get the stability and the support that we needed because, for a web hosting company, it was either IIS or Apache, and that was back in the NT days, so obviously, we went with Apache. I find it a better server operating system, so that's what we use.
I don't use it in a hybrid cloud environment, but my organization does. I like its built-in security features when it comes to simplifying risk reduction and maintaining compliance. All the firewall features and iptables have been fine for me. SELinux has been great for me. With the hosting that we used to do, SELinux was great because we had to share files with customers. It made it easy to make sure that files stayed secure and only changed by whoever needed to touch them.
What is most valuable?
I just use it. I'm strictly into command lines, and they just do what I need them to do, and I know how to use them. Everything is just stable and works well.
What needs improvement?
It works fine for me, and it does what I need already. It does everything I needed to do, and it has for so many years. The only change that stumped me was the networking in version 9. I preferred the ifconfig way of doing things, but the system changes of it have grown on me. I preferred the ifconfig way because of familiarity. I knew how to manipulate things. I knew how to get things running and stay running and script ways to keep them running and notify me if the thing went wrong. My only gripe has been the networking change and the inability to use ifconfig anymore. I talked to some people, and they did point out that it's good if you're moving from one environment to another environment—like a laptop, but for servers, I don't need that. I just put my config file where I can find it and make the changes that I need.
For how long have I used the solution?
I've been in this organization for a couple of years, but I've been using Red Hat since version 3. It has been a long time.
What do I think about the stability of the solution?
The stability has been pretty great. There are some things that we're still working on, but once we solve them, I know they'll remain solved.
What do I think about the scalability of the solution?
Scalability has been great too because when we need more, we just add more, and we're good.
How are customer service and support?
They've been great. I've worked with them a lot lately. They've been a ten out of ten. They're always there for us, and they answer us quickly.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I've personally used everything from Slackware to OpenBSD, FreeBSD, Red Hat, Fedora, and Ubuntu. I've used everything.
I like the way that everything is predictable with Red Hat Enterprise Linux. You know what you're getting. You know where everything is, and you know that you can find support if you need it. When we're upgrading or if we're adding something, I always know where I could find what I need to find.
What was our ROI?
I would think that we have seen an ROI. Our licensing has been very fair, but I don't have a lot of visibility into that.
What's my experience with pricing, setup cost, and licensing?
I like my developer account. The free sixteen licenses that they give with the developer account are great because that gives me the ability to keep using it at home instead of trying CentOS or something like that. Once CentOS went away or changed, I had the ability to just make a developer account and spin up my entire lab in Red Hat, which made it better anyway because that's what we use at work, and now I have a one-to-one instead of a clone-to-one.
What other advice do I have?
I've been trying to find a reason to use containers, but I just can't. I know our company uses it a lot, and they love it. They love the ability to shift things around and bring down servers when they want, and all of that, but for my own use cases, I haven't had a reason.
Overall, I'd rate Red Hat Enterprise Linux a ten out of ten. Everything is great.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
August 2025

Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,295 professionals have used our research since 2012.
Principal Systems Administrator at a healthcare company with 1,001-5,000 employees
A reliable solution with excellent support
Pros and Cons
- "The most valuable feature is the reliability of Red Hat's support."
- "Red Hat Enterprise Linux analytics are cryptic."
What is our primary use case?
I am an administrator for Red Hat Enterprise Linux. We use Red Hat Enterprise Linux in a hybrid environment running off of on-prem servers and also AWS.
I use Red Hat Enterprise Linux for a variety of purposes. For example, we use it in cloud control systems at our factories. We also use it for test systems, data acquisition, databases, and web services.
How has it helped my organization?
The biggest problem we were trying to solve by implementing Red Hat Enterprise Linux was scalability. I have found that since implementing Red Hat Enterprise Linux, we get a lot more value for our money from our hardware. Red Hat Enterprise Linux has also increased our utilization of Windows as a solution.
I am not the one who moves workflows between the cloud and our data center using Red Hat Enterprise Linux. However, we have tested it and I believe it is seamless. It just works. This is one of our disaster recovery methods. We will have images, and we use Veeam for this. Veeam actually takes the image we have and moves it to the cloud. We then fired it up and did not have any problems.
What is most valuable?
The most valuable feature is the reliability of Red Hat's support.
What needs improvement?
Red Hat Enterprise Linux analytics are cryptic. While it is user-friendly, it is also very picky about who it takes for a user. It is rock solid, but it can be difficult to find things in there. Google is probably the best way to find information, but solving a problem can be difficult if we don't know what flags or permissions we need. We need more transparency or ease of use.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for almost twelve years.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux is scalable.
How are customer service and support?
I can always get a hold of someone when I call, and they always resolve my issue. I only have to call them once or twice a year, because things just work.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used Fedora and Oracle Linux. I have some systems that run CentOS.
Our organization requires us to use different solutions. We have had instances where products were developed on Oracle Linux. These products are medical, and switching to a different platform is not a simple task. I am encouraging the organization to switch everything to Red Hat Enterprise Linux because, although Oracle Linux is a fine platform, it is eight months behind Red Hat Enterprise Linux.
The main benefit of CentOS is its cost. Both systems are reliable, but Red Hat Enterprise Linux has a major advantage: Red Hat support. With Red Hat support, we have access to top-level Linux experts. If we need help with anything related to Linux, we can call Red Hat and they will connect us with an expert who can help us.
How was the initial setup?
The first time I deployed Red Hat Enterprise Linux, I was swapping floppies. It has gotten a lot easier since then. The deployment process is straightforward. I usually map an ISO, and then check a bunch of boxes and let it run. I can have a server up and running in about fifteen minutes. After validating the system and installing the necessary software, I can deliver it to the end user in an hour. I know that if I automate the process, I could probably reduce the time to six minutes.
What other advice do I have?
I give Red Hat Enterprise Linux a nine out of ten because there is always room to grow.
Someone looking at an open source, cloud-based Linux OS instead of Red Hat Enterprise Linux should consider what is being used in their customer base. If they are putting something up there as a proof of concept, then dabbling in open source is fine. However, if they have customers relying on them and they want minimal downtime, then they need Red Hat Enterprise Linux.
The knowledge base can be a bit cryptic at times. We can go in there and read the same information that's in the documentation, but sometimes it's not clear enough. So I'll often go to a half dozen other websites that tend to give us examples and other helpful information. The knowledge base is a good place to start, but it's not the end-all-be-all.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
VAS Regional Project Manager at a comms service provider with 1,001-5,000 employees
Provides valuable security insight, is extremely stable, and is easy to deploy
Pros and Cons
- "The most valuable feature is the security insight and the internal firewall, which are common in all the machine tests that we use a lot."
- "As a developer, I would like to have access to this software so that I can install the tools that I need."
What is our primary use case?
We use Red Hat Enterprise Linux as the operating system for our databases and application servers. We also use Red Hat Enterprise Linux to create some of our applications, such as the Online Challenge system. I work for a telecommunications company, and we have a few other operating systems in use, such as Unix and AIX, but Red Hat Enterprise Linux is our primary operating system.
We deploy Red Hat Enterprise Linux on-premises and in the cloud. For the cloud, we use Azure and Huawei.
How has it helped my organization?
We work with virtual servers, so we have the image ready to deploy. It's great because the patch is always updated and we have no problems.
Red Hat Insights has helped us avoid emergencies in unpatched systems by identifying bugs so that we can fix them.
Red Hat Insights provides us with vulnerability alerts and targeted guidance, which helps prevent downtime and increases our uptime to 99 percent.
What is most valuable?
The most valuable feature is the security insight and the internal firewall, which are common in all the machine tests that we use a lot. The terminal framework and security are all Linux.
What needs improvement?
I believe this is because we don't have access to package management software. As a developer, I would like to have access to this software so that I can install the tools that I need. Currently, we are restricted to installing software only with permission from the system administrator. This is time-consuming and inefficient, as we have to follow a process to request permission. I believe that having access to package management software would improve our productivity and efficiency.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for eleven years.
What do I think about the stability of the solution?
Red Hat Enterprise Linux is extremely stable.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux's scalability is good because of virtualization. With virtualization, we can request more space or memory processing without having to make any changes to our system. This makes the process of scaling up or down very straightforward.
How are customer service and support?
The technical support is great but nothing is perfect.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I previously used Ubuntu Linux and SUSE Linux Enterprise. I switched to Red Hat Enterprise Linux because it has better support. I haven't tried the others, but Red Hat looks like it has better support. However, Ubuntu is more compatible with desktop development, making it more user-friendly.
How was the initial setup?
As a developer, I find the initial setup to be easy. Deployment takes a few hours, but I understand the server, so it is not a problem. I do not actually do the deployment; the infrastructure team handles that. They made the process easier and faster, and on average, deployment now takes around four to six hours.
What's my experience with pricing, setup cost, and licensing?
We purchased our license from ITM, our local provider.
What other advice do I have?
I give Red Hat Enterprise Linux a nine out of ten.
I make the applications compatible with the cloud so we can migrate the data.
The knowledge base offered by Red Hat Enterprise Linux is good, but I don't use it much because the infrastructure team manages issues with the OS. I only check the documentation when an application is not working as expected.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Enterprise Systems Engineer at a insurance company with 501-1,000 employees
Good portability and security, reasonable price, and comes with support and patching
Pros and Cons
- "Aside from security, the advantage of Red Hat as compared to the other distributions is the availability of support and patching. When you have an enterprise subscription with Red Hat, you get support and patching."
- "Deploying clusters on Red Hat, as well as on Oracle Linux, is a bit involving. I'd like them to simplify the setup or at least give meaningful log files to be able to see what's happening at the cluster level."
What is our primary use case?
Currently, we're running our web servers on Red Hat Enterprise Linux.
How has it helped my organization?
It improves our security posture, especially around patching. It has built-in security features for risk reduction and maintaining compliance. SELinux, which is basically the default firewall provided by Red Hat, allows me to secure myself in terms of the network ports that are exposed or enabled, which reduces the risk. When you have a web server, you have a public IP, and for the public, it's easy to do a port scan on that particular public IP, but when you do implement proper security controls in terms of firewalls, you're able to enable only those ports that you need for communication. For example, for a web server, you'll enable port 443 for HTTPS and one or two extras for a particular requirement for Tomcat or something else. The setup and configuration are quite easy. OS-level patching is a big deal for us for maintaining compliance. With the enterprise subscription, you do get patches as soon as they're released by Red Hat.
It helps with portability. I can take a snapshot of my Red Hat virtual machine and restore it anywhere regardless of the virtualization platform, as long as the processor architecture stays the same. For example, if you're doing a backup and restore from a RISC-based processor, you can always restore it to any other RISC-based processor. Similarly, if you're taking a backup or a snapshot on any X86-based processor, you can restore it on the same processor architecture, regardless of the platform you're running. It could be Dell, IBM, or something else. Portability is a huge but often understated feature. It means that if a server has gone down, regardless of the issue, when I have the backup, I can get my services back online in a matter of minutes by just doing a snapshot restore from one server to another, or from one container platform to another. It enables me to have the highest levels of uptime for my applications. Of course, it's also impacted by the hardware I'm running. I'd rate it a nine out of ten in that aspect.
Standardizing our web applications with Red Hat Enterprise Linux has enabled us to take advantage of automating some of the workflows. For example, previously when I had a mixture of different distributions, if I wanted to deploy a particular setting across all of them, I had to do configurations on each distribution separately, whereas now, all my web servers are running on Red Hat, so I can create a simple YAML script and apply the same configuration across all of them.
In terms of development also, configurations have been evened, and when you're taking advantage of open-source tools, it even becomes easier. We've integrated some of the native tools, such as YAML, into our CI/CD pipelines, and it's easy for our developers to deploy the same source code across different servers. For example, if you have Application A that is clustered across three or four servers, you can easily use that one single pipeline and do the same configuration across all three clustered servers. It saves us time. We are also getting a bit of quality control because we are sure that the same configuration has been applied to all three clustered servers. It has enabled us to centralize the process of DevOps in our organization.
What is most valuable?
The first one is security. Initially, the reason for going for Red Hat was mostly around security because our web servers are normally public-facing, but now, all the other distributions have probably also caught up in terms of security settings.
Aside from security, the advantage of Red Hat as compared to the other distributions is the availability of support and patching. When you have an enterprise subscription with Red Hat, you get support and patching. If you're deploying a new product in the market and you're not sure of its compatibility with Red Hat, you can easily reach out to their support team, and they'll be able to guide you about whether they support that particular product and how far have they gone in terms of testing how Red Hat works with that particular product. For example, we were deploying a new Nginx server a few months ago, and we were not sure whether the latest version was supported by Red Hat. We had a support call and got one of the engineers into a session, who was able to take us through the level of support provided by the Red Hat operating system for the latest Nginx application. Support is very crucial in such cases. Patching is also crucial. In the case of any common vulnerability exposure that has been or can be exploited, you can rely on Red Hat to quickly patch that vulnerability.
One of the reasons for preferring Red Hat is that you can run it on X86-based hardware from Intel or AMD, or you can run it on RISC processors, such as IBM or Sun Microsystems. In terms of portability, it's supported by all the virtualization platforms out there, such as Hyper-V, VMware, and OpenShift for containers. For portability, I'd rate it a nine out of ten.
What needs improvement?
Deploying clusters on Red Hat, as well as on Oracle Linux, is a bit involving. I'd like them to simplify the setup or at least give meaningful log files to be able to see what's happening at the cluster level.
For how long have I used the solution?
It has been close to 10 years since we have been using it in our organization, but personally, I've dealt with Red Hat in production for two years.
What do I think about the stability of the solution?
It's quite stable. I haven't had any issues in terms of performance and stability with my Red Hat servers. If I have an issue, it's normally a hardware-related issue or a storage-related issue. It's rarely at the OS level.
What do I think about the scalability of the solution?
It's quite scalable. I personally haven't had any issues in terms of scaling Red Hat, be it in a virtual machine or be it through a container. I haven't had any issues in terms of scaling. I do know one limitation they have, but it applies to very few people. For example, the amount of RAM they support does not reach one terabyte. However, I've not had a use case where I needed to have one terabyte of RAM on one particular server.
We have around 20 Red Hat servers. They're distributed across Azure and on-premise. They're normally running web services. Most of the applications they run are accessed by everyone in the organization, and there are 3,000 to 5,000 users.
How are customer service and support?
So far, I've not had an incident for which I needed to take their support. I have not yet contacted Red Hat support.
Which solution did I use previously and why did I switch?
We were mainly running CentOS, but then Red Hat dropped their support for CentOS. For us, our security posture is highly important. Our major pain point was around patching. Whenever we had any vulnerable web servers exposed to the public internet, we were not able to get patching for any CVEs that were found. That's why we switched our web servers to Red Hat. Patching was Red Hat's main advantage. In terms of security features and control, such as user management and permissions, Red Hat is quite similar to other distributions. I don't see any difference in terms of other aspects. The switch wasn't because of a lack of features, but after switching to Red Hat, we are now exposed to their enterprise features or tools, such as OpenShift. So, our investment in Red Hat was because of their support and patching.
How was the initial setup?
We have deployed Red Hat on-prem on Hyper-V. We've also deployed Red Hat on-prem on VMware, and we also have Red Hat on Azure Cloud. In terms of version, we have everything from 7.2 and all the way to 7.6. We currently don't have any real deployment of version 8 or version 9.
I'm the person who does most of the deployments. The deployment is quite easy. I'd rate it an eight out of ten in terms of the ease of deployment. Deploying Red Hat would be quite easy even for a beginner system administrator because it guides you during the deployment. It asks you whether you want to use a feature or what features you want to install alongside the operating system. Do you want a file server, or do you want a web server? The installation is quite straightforward and simple.
For me, normally the complete configuration from deploying the OS and managing storage, users, and security takes less than 30 minutes. In less than 30 minutes, I'm usually up and running.
What about the implementation team?
We do everything in-house. We don't use any third-party help. Usually, I do all the deployments myself, but I also have an assistant. So, we currently have two people: me and my assistant.
It doesn't really require any maintenance. It just requires occasional patches. That's also handled by me and my assistant.
What was our ROI?
There is definitely an ROI. Automation definitely reduces the time taken to implement a particular task and the number of employees needed to do the same task. For me, it's majorly in terms of automation, uptime, and availability. The fact that Red Hat is quite portable means that whenever one of my systems goes down, I can easily just take a snapshot and get my services back online.
What's my experience with pricing, setup cost, and licensing?
Their licensing is quite okay. It isn't expensive, and it's slightly cheaper than Microsoft. Taking into account its features, its price is okay.
Support is something that serious enterprises would want to have. The advantage of running an open-source tool is that you do not have to pay for the tool in terms of licensing, but you don't have support. In certain situations, you might need support. For example, when one of your systems goes down, but you do not have the expertise internally to recover it. Depending on the industry you're working with, having downtime might not be optimal or might be costly. It might even be costlier than paying for the support or licensing of Red Hat.
Apart from support, for organizations that have some of their services exposed to the public internet, security is very important. They would want the patches for the latest common vulnerability exposures found to be affecting the particular systems they are running. So, support and security are the key features why any serious organization should choose Red Hat as opposed to an open-source tool.
Which other solutions did I evaluate?
We evaluated other options, but they were probably inadequate. We had the option of using AIX, but it wasn't portable for our use case.
What other advice do I have?
It's normally an issue of balancing the cost of support and the features that you are looking to achieve. If security is number one to any organization, Red Hat is a no-brainer. If support is a key issue, Red Hat again is a no-brainer. If you're facing any security or support issues, I'd recommend going with a distribution that has some sort of licensing tied to it.
I'd rate Red Hat Enterprise Linux an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Assistant Manager-Networks at Amrita
Enables us to build with confidence and ensure availability across physical, virtual, and cloud infrastructures
Pros and Cons
- "We have used many of the Linux-based operating systems for production purposes, but this is the only solution that guarantees performance and scalability. When we run industry servers, they demand high performance."
- "The graphical user interface should be more user-friendly. It's a concern because the command line is perfectly fine."
What is our primary use case?
We use RHEL for high-performance computing. We host most of our production servers in our data center. Red Hat is a great package that helps us customize most of the data and dependent packages we receive from the Red Hat operating system. Most of our server requirements are being managed with Red Hat Enterprise Linux.
We mainly use Red Hat for our application deployments, standalone servers, and VMs.
We use this solution in a university. Most of the production servers and applications are required for the students.
How has it helped my organization?
We've seen a benefit in hosting servers and email security. RHEL provides excellent results and performance. It helps us achieve our goals for scalability and services.
We normally run crontab to keep our servers up-to-date. It works well with Red Hat Enterprise Linux because it has an advanced suite of features that can be effectively used for production servers.
It also has RPM Package Manager, which includes most of the tools and utilities that every organization needs to have.
There is portability in the applications and containers built on Red Hat, which keeps our organization agile. Enterprise Linux offers flexibility in terms of dependent packages.
Red Hat Linux definitely enables us to achieve security standard certification. Most enterprise solutions need to comply with security standards. Many Linux-based operating systems fail to provide security because of open-source techniques.
Most of our production servers fail to deploy in Linux. When we deploy in RHEL we don't think about security because it has a lot of features like policy management. We can give specific access to specific users who require SSH or Telnet. It's more flexible because it can be altered easily.
What is most valuable?
We have used many Linux-based operating systems for production purposes, but this is the only solution that guarantees performance and scalability. When we run industry servers, they demand high performance.
It has great software support because it has a wide range of tools and utility products in the database. It's relatively easy to use enterprise products, and we don't need to add packages from other third-party sources. They definitely have a good database.
Red Hat's built-in security features simplify risk reduction and maintain compliance because Linux is mostly open source. We're running most of the production servers in this operating system, so we don't require a third-party solution because RHEL has a great range of security products with an inbuilt firewall. The inbuilt firewall is highly dependable and we can customize rules for outbound and inbound traffic, and specific accesses can be quickly returned in the script files. It has a great command line.
Red Hat allows us to build with confidence and ensure availability across physical, virtual, and cloud infrastructures. It already has a reliable operating system. Most companies rely on it for deployment on cloud and on-premise. With cloud, they prefer Red Hat because of the high-performance computing cluster.
It has great support for VMs and unlimited VM support. It's being deployed in our data centers and other large environments. It allows us to streamline the management of our infrastructure and makes it possible for more than one hundred servers and VMs to run, and it's up to date.
Red Hat Linux enables us to achieve security standards certification.
What needs improvement?
The graphical user interface should be more user-friendly. It's a concern because the command line is perfectly fine.
For how long have I used the solution?
I have used this solution for five years.
What do I think about the stability of the solution?
It's very stable.
What do I think about the scalability of the solution?
It's definitely scalable because we're deploying it in our VMs.
How are customer service and support?
Technical support is satisfactory. There are forums that are also useful.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used CentOS. It's a different setup than Red Hat. CentOS is also a Linux-based distribution. CentOS is open-source, so we don't need to pay for it. Compared to CentOS, Red Hat has advanced features but the cost is still high, so it's problematic for medium-level customers.
We switched to Red Hat because the service providers like high-performance computing. We mostly have high-performance computing deployed in our data center. We needed Enterprise Linux as a minimum requirement. Red Hat Enterprise Linux supports high-performance computing solutions, and packages have to be installed from their repositories. That's a must for any IT enterprise organization now.
CentOS is an open-source solution and provides 70% of the features that Red Hat provides. We pay Red Hat for the repository and application support.
It has a great set of dependable packages, software, and a collection of utilities embedded in that operating system. We don't need to get apps from the repositories. There aren't a lot of errors in the Red Hat operating system, which makes it useful for our system administrator.
How was the initial setup?
The initial setup is very easy. It took about four or five hours.
The solution requires maintenance and constant updates.
What about the implementation team?
Implementation was done in-house by a team of three people.
What's my experience with pricing, setup cost, and licensing?
The pricing and licensing are a bit higher for Red Hat Enterprise because we're able to get 70% of its features with the CentOS version. For the 30% of features that Red Hat provides, I think they need to reduce the licensing fee.
What other advice do I have?
I would rate this solution as nine out of ten.
My advice is if you're actually testing, you don't need to go with this solution. If you're an advanced Linux user or server administrator, you will definitely require Red Hat because many of the latest solutions require dependency-based repositories. It will be very easy if you're active with this operating system.
This has a set of repositories built into the database. We don't need to go anywhere to set up all of the databases and repositories. Everything is embedded into the solution.
If you're looking for HPC and NVIDIA clusters, most of the supercomputers need to have the solution, so it's better to have it equipped with that.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior System Engineer at a tech services company with 1-10 employees
This solution helps us achieve security standard certifications and centralize development
Pros and Cons
- "Red Hat support is pretty good. They're online, so you can look up things once you have support. Their AB integration has improved. It's easy to manage storage for moving, syncing LBM, etc."
- "I would like Insight to include some features from OpenSCAP, which they offer for compliance services. I played with it a little bit, but haven't gotten the updated setup to get that. It creates excellent documentation."
What is our primary use case?
I use Red Hat to run applications like Apache, MySQL databases, etc. It is suitable for data storage and firewall. I can also measure performance with the SAR tools and do all I need with the Linux stack. I run several server farms, community applications, and more. Multiple teams use it. We have a hybrid setup, but we try to keep the use cases separate for each, so they're not transiting that much.
How has it helped my organization?
RHEL has made it easier to create, view, and update pools. We spin up a new one when necessary. We can quickly bring one down and move the traffic over, and it's a lot simpler to keep, update, and manage our application.
The solution has helped us achieve security standard certifications. Having the reporting on Ansible and other management components helps. We have a dashboard we can use and a blueprint to assist with the container. RHEL's toolkit helps us see which versions are running, so we can keep it lightweight. Also, having a newer base image ensures we have a standard. We always get what we're expecting.
It helps us centralize development and move DevOps forward. They have a lot of support from multiple providers. I like having that standard. It makes it more straightforward for our developers to do troubleshooting here and there. The pipeline and support from the Red Hat team made a difference.
What is most valuable?
Red Hat support is pretty good. They're online, so you can look up things once you have support. Their AB integration has improved. It's easy to manage storage for moving, syncing LBM, etc.
Red Hat excels at built-in security. There are lots of new security features in terms of profiles, email, using satellite, and disabling root login. They've got modules and built-in Ansible features. You can customize how it remediates, and Ansible will tell you what's out of compliance as you add rules.
Their container platforms are among the easiest to manage. Once you're done pre-testing, it is easy to migrate after you deploy in a sandbox. They have their inbox IDE and the like.
I also think it's great that you can use one payment management system if it works correctly. You can see your overall footprint from both sides together on one screen.
What needs improvement?
I would like Insight to include some features from OpenSCAP, which they offer for compliance services. I played with it a little bit, but haven't gotten the updated setup to get that. It creates excellent documentation.
For how long have I used the solution?
I have been using RHEL for 10 to 15 years.
What do I think about the stability of the solution?
RHEL is one of the more stable Linux platforms.
What do I think about the scalability of the solution?
RHEL is pretty scalable and easily rentable.
How are customer service and support?
I rate RHEL support a nine out of ten. We can do captures to easily show them the issues we're having, and their response times are above average.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We had some smaller setups with this where we had some room for development, but now we're trying to standardize everything using smaller footprints, and not having to manage more workspace stuff. Now we're pretty much in RHEL and working on that.
How was the initial setup?
RHEL was already there when I joined the organization, so I inherited it. In terms of maintenance, we try to keep it up to date.
What's my experience with pricing, setup cost, and licensing?
RHEL's price seems to be consistently changing, depending on what you're after. We might need a more extended license to lock in a price if it keeps changing. It would be nicer if it stayed steady within a specific range, but it's negotiable. We try to negotiate, and maybe a more extended contract would be better.
When comparing to other solutions, you must consider the reporting and security features. It's an expense that we need to pay in terms of compliance. When you talk with your partner companies or potential customers, they need to know that we're on the ball and keeping up.
Which other solutions did I evaluate?
We have considered other solutions, but we see the added value from Red Hat, and there are many more features, so we must have support. I'd say we didn't do too much evaluation. We liked Red Hat from the get-go because they've got backing from IBM now. Also, they have started their own server- or container-oriented stuff. It helps to consider if we'll ever work with just Red Hat on AWS, given the ease of spinning things up.
What other advice do I have?
I rate Red Hat Enterprise Linux a nine out of ten overall. I don't think RHEL is exactly perfect, but it's a trusted, easy and well-supported solution. They are constantly improving and trying to make it easier.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Well supported, straightforward to deploy, and the Smart Management features are helpful
Pros and Cons
- "We use this product's built-in tracing and monitoring tools such as syslog and SAR (system activity reporter) to provide us with greater insight and visibility into what's going on."
- "I would like to see improvements made to the subscriptions and management of them."
What is our primary use case?
We use Red Hat for all sorts of use cases. This includes everything from running applications and databases, or the combination thereof, to building software for products that we use for embedded design.
My company has several RHEL implementations deployed in the field, including versions 4, 5, 6, 7, and 8.
How has it helped my organization?
RHEL allows us to run multiple versions of the same application with no problem. We have specific databases and specific versions of them running for the support team, even though some of them are not in support. It has lots of features for things like containerization.
We use a fair bit of Red Hat including other products such as Red Hat Satellite, Red Hat Insights, Red Hat Ansible, and Ansible Tower. We have also attempted to look at an OpenShift PoC. Red Hat seems to be doing a great job integrating their products. For instance, Satellite 7 will finally have all of the Puppet functionality Ansiblized. Overall, they're doing a great job integrating their stack to help make it better.
Having this integrated solution approach provides us with greater operational excellence because we can see what somebody is building. We have the environment captured and have visibility about what went into it for repeatability, reproducibility, scalability, and lots of other benefits.
What is most valuable?
The most valuable feature of RHEL is that it's well supported. It's a good Linux platform.
RHEL Smart Management gives you access to Satellite, which helps you do automated kickstart deployments. Satellite has a lot of control, giving you the ability to control content promotion, content YUM updates, caching, et cetera. You can have as much or as little overhead in compliance control as you want.
In terms of running and using applications, Red Hat is consistent regardless of the underlying infrastructure. It's implemented on VMware, Proxmox, KVM, and Hyper-V. Whatever underlying infrastructure you put it on, it's still Red Hat, which is great.
We use this product's built-in tracing and monitoring tools such as syslog and SAR (system activity reporter) to provide us with greater insight and visibility into what's going on.
What needs improvement?
I would like to see improvements made to the subscriptions and management of them.
For how long have I used the solution?
I have been working with Red Hat Enterprise Linux (RHEL) since 2013.
What do I think about the stability of the solution?
Red Hat is a super stable operating system.
RHEL is reliable across environments including bare metal, virtualized, hybrid cloud, and multi-cloud. I do not worry about things on Red Hat most of the time, at least not from an operating system perspective.
What do I think about the scalability of the solution?
This is a very scalable product.
From an administrative point of view, we have a team of 10 Linux admins but as far as consumers of the environment, we probably have between several hundred and 1,000 users. It is difficult to estimate precisely.
We have approximately 1,200 VMs with Red Hat Linux registered. We are going through divestitures so our company will be growing and shrinking our usage. We really don't know what next month will look like and whether these systems need to be replicated, duplicated, de-commissioned, et cetera.
I assume that in the future, we will maintain something close to 1,200 hosts.
How are customer service and support?
Red Hat support is great, and I would rate them an eight out of ten.
We have vendor support for our platform that we support internally. We don't often use Red Hat support but it's nice to know that they're there when and in case we need it. It's a good product, so we hardly ever actually have to open support tickets for Red Hat Linux, specifically.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We also use SUSE Linux and have some implementations that come packaged as an appliance from various vendors. We also have some Ubuntu requirements but those are not managed by the internal Linux operations team.
How was the initial setup?
The initial setup is straightforward. You start off by putting a disk in and specifying what partitions you want. Then, you can opt for a minimal OS or something with more features, such as a web server OS. Once you select what you need, it does some initial configuration and setup.
We always use a minimal configuration and build up from there. Our deployment process is a mix of legacy, where we do a manual install, versus a fully automated installation using Ansible.
For an end-to-end build, we normally take about 20 minutes. That's going from a bare minimum template to all of our security, InfoSec requirements, register to Satellite, register to Insights, etc.
In summary, the installation is as straightforward as it can be for Linux OS.
What about the implementation team?
We purchase our subscriptions directly from Red Hat and handle the deployment internally.
What's my experience with pricing, setup cost, and licensing?
This is not a cheap solution but it gets you the support if you ever need it. That said, it's nice to know that having Red Hat support is there but it's always stable so I hardly ever use it.
The single subscription and install repository for all types of systems makes it simple to purchase and install Red Hat. We had Red Hat x86 before this, and when we wanted to purchase the newer version, their system made it easy to complete the purchasing and installation processes.
There are a lot of other architectures available that we don't use, such as RSCT. They can be obtained from the repository but aren't applicable to us.
In addition to the standard licensing fees, we pay for Smart Management. This gets the Satellite and Insights features, which I recommend.
Overall, their subscription, process, and repository make for a streamlined purchase and installation process.
Which other solutions did I evaluate?
We did not evaluate other options before choosing Red Hat. This has been the operating system in place since before I started with the company.
What other advice do I have?
One of the new features in RHEL version 8 is AppStream. We're still doing our RHEL 8 deployments and although we've started using AppStream, we haven't gotten very deep into it. Its use is on a very limited scope. RHEL 8 is about halfway through its lifecycle and we're still trying to see how it works.
When it comes to the deployment of cloud-based workloads, this solution helps to automate activities. We are just starting our cloud journey and as such, we currently don't have any cloud-based workloads. However, we plan to, and my understanding is that it will be much easier using Red Hat Gold images for Azure, AWS, etc.
My advice to anybody who is implementing this solution is to automate as much as possible. Overall, I think that this is a good product. I'm a pretty big proponent of Red Hat and in fact, as we speak, I'm wearing a Red Hat RHEL 8 shirt.
I would rate this solution a nine out of ten.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.

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