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CEO at a tech services company with 1-10 employees
Real User
Saves time, supports many integrations, and is easy to set up and configure
Pros and Cons
  • "Its scalability and ease of setup and configuration are most valuable. When we have a hardware failure, we just save the configuration files, and in about half an hour, we have another server running with the same configuration. It is really easy to replace servers. This is the best feature."
  • "I would like training to be added to the subscription. It would be useful for when you have to train yourself or get a certification. There are many things that we are not using because we don't know how to use them. Having training included in the subscription would help us in learning more things and utilizing the full power of the solution."

What is our primary use case?

We are primarily using it for services, such as cloud infrastructure services, for our business. We are working with a Town Council in Bolivia. We provide the environment for deployed applications, and we are using it for the private cloud, Linux server, and applications developed within the company.

Mostly, we use version 7.0. We also have three servers with version 8.5. We are working with everything on-premise. We have a cloud, but most of the cloud is accessible from inside the company. It is not accessible from outside of the company.

How has it helped my organization?

Red Hat at present is the core, and we are also using Ansible, Horizon, OpenShift, and Kubernetes in our environment. They are a part of our environment. It is the best in terms of integration, and it is totally integrated with other solutions. With these integrations, all other solutions become a part of one big solution, which saves time. You can achieve the same results by building things from scratch with open source, but it would be very time-consuming. Deployments become easy and fast because everything is integrated. It is very good to have everything integrated, and we now have just two people working with the whole infrastructure. 

It has accelerated deployment. We are using OpenShift, and it is very easy to deploy new machines on our infrastructure. Like Ansible, we can deploy many machines with the same configuration or automatic configuration. It is really fast. 

With Ansible, we can easily create environments. Comparing the infrastructure that we had while using Windows 2012 with the tools that we now have with Red Hat, we have saved 80% of the time. Everything is automated with Ansible. We only check playbooks. It has accelerated the deployment of applications. Automation saves time and allows us to allocate people to other work. Previously, it was very time-consuming to create environments. We had to train people. We had to create maybe three or four virtual machines for load balancing according to the needs of the client, whereas now, OpenShift is creating them automatically and destroying them when they are no longer needed. It saves a lot of our time. People are doing more technical work. In the past, we had five people to work with the infrastructure, and now, we have only two people. Three people have been moved to another department.

We can run multiple versions of applications for deployment. OpenShift has Kubernetes inside. So, you can run one version, and immediately, you can deploy the next version and do a test of two versions. We test new solutions or patches in an application, and we run both versions at the same time just to have a benchmark and prove that some issues have been fixed. With Kubernetes, it is easy for us.

What is most valuable?

Its scalability and ease of setup and configuration are most valuable. When we have a hardware failure, we just save the configuration files, and in about half an hour, we have another server running with the same configuration. It is really easy to replace servers. This is the best feature.

It has very good integrations. The IPA feature is really awesome. We used this feature to integrate with Active Directory. Red Hat has many tools for integrations.

What needs improvement?

I would like training to be added to the subscription. It would be useful for when you have to train yourself or get a certification. There are many things that we are not using because we don't know how to use them. Having training included in the subscription would help us in learning more things and utilizing the full power of the solution.

Buyer's Guide
Red Hat Enterprise Linux (RHEL)
August 2025
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
867,445 professionals have used our research since 2012.

For how long have I used the solution?

I have been using this solution since 2000. I have been using Red Hat before it became Enterprise, but in our company, we adopted Red Hat about two years ago. We still have a few servers on Windows Server 2019, but most of our servers are on Red Hat.

What do I think about the stability of the solution?

It is very reliable. We didn't have any issues with services.

What do I think about the scalability of the solution?

Its scalability is good. We can work with the same server and make it a load balancer. It is really easy. In one hour or one and a half hours, we can have another server working, and we can put it in the cluster. It is really easy.

How are customer service and support?

We contacted them only twice, and we received good support from them. I would rate them a nine out of 10. The only thing that is missing is the training. If they can include training in the subscription, it would be awesome.

Which solution did I use previously and why did I switch?

We mostly had Microsoft solutions, and we were using Windows 2012, and we had some issues with it. Working with Windows was really painful for us as administrators. For users, there was no issue. The servers were always working. We switched to Red Hat because it had the biggest offering. It is an enterprise solution, and it gives you all the things. With others, you have to do things on your own. It is a complete solution.

When we migrated from Windows 2012 to Red Hat, it was a game-changer. In the beginning, we were working with IIS for deploying applications. Most of the applications were developed in the company, and some of them were not PHP-native.

We also have four servers using Debian Linux, and we have another software that is open-source and built from scratch. It is like Red Hat, but you need to do most of the things from scratch. We're using Docker instead of Kubernetes for everything related to quality assurance for our developers.

How was the initial setup?

It was complex at the beginning because we only knew the basics. We didn't know the purpose of many of the tools and how to implement them. We started training ourselves. It took us two years to implement or to make this change.

We first installed it on a few of our servers, but then we started working with OpenShift. We have a private cloud in our infrastructure, and it is me and one colleague doing this job.

What was our ROI?

We haven't measured it, but we would have got an ROI. It is doing many things for us, and it must be providing a big return on investment.

What's my experience with pricing, setup cost, and licensing?

If you don't buy the Red Hat subscription, you don't get technical support, and you don't have all the updates. 

To have everything working like a charm, the cost that you pay for it is worth it. In Bolivia, we don't have the best internet connection. Therefore, we have a local service with all the packages, repositories, etc. We manage them locally, and because we have a subscription, we can update them. So, we have local repositories with all the packages and other things to make it easy for us to update all the servers. Without the Red Hat subscription, we cannot update anything.

Which other solutions did I evaluate?

We were thinking of SUSE because it also has enterprise solutions. We decided on Red Hat because of OpenShift. This was the key thing for us. 

Red Hats' open-source approach was also a factor while choosing the solution because there is a law in Bolivia that is forcing all public institutions to migrate to open source. By 2023, all public institutions must run on open-source solutions.

What other advice do I have?

You cannot compare it with anything that is in the market because there is nothing that does the same. Amazon is doing something similar, but it is still a different service. Everything that they give us surprises us and changes the way we are doing things.

It hasn't simplified adoption for non-Linux users because we have mostly deployed servers, and they are not visible to the users. Users are just using the applications, and they don't know what is going on in the background. They don't know if they are using Linux or something else. They are using Windows on the client, but on servers, they don't know what is running.

We aren't using bare metal for servers. Everything is virtualized and working just fine. We have VMware, OpenShift, etc. Everything is deployed on our own cloud, and everything is on our server.

We use the dashboard of OpenShift to monitor the whole infrastructure, but we also have two solutions that are not by Red Hat. One is Zabbix, and the other one is Pandora. Both of them are open source. The dashboard of OpenShift doesn't significantly affect the performance of existing applications, but it is helpful because it can send triggers. It has triggers to send alerts and things like that. It is not really resource-consuming. It is really good.

I would rate Red Hat Enterprise Linux (RHEL) a 10 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2507898 - PeerSpot reviewer
Software Developer at a tech services company with 1-10 employees
Real User
I like the flexibility the solution offers in terms of permissions
Pros and Cons
  • "I like the flexibility RHEL offers in terms of permissions. The patch management is much shorter and easier."
  • "There's an operating system called EdgeOS, which is an edge operating system used by edge computing nodes in the cloud. If RHEL had a version incorporating EdgeOS-type functions, that would be great. Otherwise, you have to learn a little bit of EdgeOS to work with those nodes."

What is our primary use case?

I use Red Hat Enterprise Linux as an operating system for government contracts. 

What is most valuable?

I like the flexibility Red Hat Enterprise Linux offers in terms of permissions. The patch management is much shorter and easier. Red Hat Enterprise Linux helps us move workloads between different clouds and data centers. It's pretty smooth and transparent. 

We use AMIs — machine images — for provisioning. The image builder is nice. It's a vertical Amazon machine image. They have each machine image, so you don't need to install anything. You can just copy the machine image. 

What needs improvement?

There's an operating system called EdgeOS, which is an edge operating system used by edge computing nodes in the cloud. If Red Hat Enterprise Linux had a version incorporating EdgeOS-type functions, that would be great. Otherwise, you have to learn a little bit of EdgeOS to work with those nodes.

For how long have I used the solution?

We have used Red Hat Enterprise Linux for several years.

What do I think about the stability of the solution?

I rate Red Hat Enterprise Linux nine out of 10 for stability. 

What do I think about the scalability of the solution?

I rate Red Hat Enterprise Linux nine out of 10 for scalability. 

How are customer service and support?

I rate Red Hat support nine out of 10. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Red Hat offers better support and stability. There are several others, including Windows, and Red Hat Enterprise Linux is a pretty stable standard operating system. 

How was the initial setup?

I rate Red Hat Enterprise Linux nine out of 10 for ease of deployment and migration. Deploying an AMI is straightforward. We hardly had to do anything. It's pretty much automatic and uninterruptible. 

What's my experience with pricing, setup cost, and licensing?

I wasn't involved in the licensing, but Red Hat Enterprise Linux's price should be reasonable if the government and others get it. 

What other advice do I have?

I rate Red Hat Enterprise Linux 10 out of 10. It's the top of the line.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Red Hat Enterprise Linux (RHEL)
August 2025
Learn what your peers think about Red Hat Enterprise Linux (RHEL). Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
867,445 professionals have used our research since 2012.
reviewer2399652 - PeerSpot reviewer
At Kaizen Gaming Site Reliability Engineer (Stoiximan & Betano) at a recreational facilities/services company with 501-1,000 employees
Real User
Reliable, stable upgrades, and good support
Pros and Cons
  • "It is a very stable operating system. We are not afraid to upgrade it."
  • "The biggest challenge that we had was the migration from CentOS to Red Hat Enterprise Linux, but after some tests, it was easy."

What is our primary use case?

We have Red Hat Enterprise Linux for our staging and development environments. We are using Red Hat Enterprise Linux for our production servers. It is the only Linux operating system that we are using in our company. I do not think we will change it. We will stay with it.

How has it helped my organization?

We started with CentOS, so it is quite similar. We have various features, and it is stable. The updates and upgrades are stable. This is the most important thing for my company. We are a gambling company. Reliability and performance are the most important for us. We like to press the update button and have an updated operating system after one, two, three, or five minutes. The most important thing about Red Hat Enterprise Linux is that it is a stable operating system.

We are using Red Hat Enterprise Linux for containerization projects. Red Hat Enterprise Linux and Docker daemons have been running for years without any problems. It is very stable. We are happy with it.

Every time we did an update or upgrade for the operating system or some dependencies, it worked well. It was very fast and stable. We are not afraid to press the button. We are happy with it.

The portability of applications and containers built on Red Hat Enterprise Linux keeps our organization agile. We are running some Docker applications. They are not our production applications. We are running some containers. It is very quite easy.

We use Red Hat Insights, and we are happy with Red Hat Insights in urgent situations due to security issues, noncompliant settings, or unpatched systems.

Red Hat Insights provides us with vulnerability alerts and targeted guidance. We have not had any problems.

What is most valuable?

It is a very stable operating system. We are not afraid to upgrade it.

If I want GUI, its GUI is better than other open-source operating systems. I prefer it for package management for sure. I am happy with it.

What needs improvement?

At the moment, I am happy with it. I cannot think of any areas for improvement. We have everything. The biggest challenge that we had was the migration from CentOS to Red Hat Enterprise Linux, but after some tests, it was easy.

For how long have I used the solution?

We have been using Red Hat Enterprise Linux for almost two years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. We plan to increase its usage.

How are customer service and support?

We are partners of Red Hat. We have support, so we are good. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We were using CentOS. The architect in my company chose Red Hat Enterprise Linux because we were already partners with Red Hat.

How was the initial setup?

We are mostly on-prem. We are trying to migrate our applications to the cloud. We are using Azure Cloud.

The main data center that we have is in Ireland, but we are serving a lot of countries. We have small data centers for some countries. We have 2,000 VMs in Ireland, and we also have VMs in other countries. We have almost five data centers. We use Red Hat Enterprise Linux in all of them.

Migration from CentOS to Red Hat Enterprise Linux was a big challenge, but Red Hat had software to migrate and convert all CentOS VMs to Red Hat Enterprise Linux. It was an adventure in the beginning, but after some tests, it was easy. We migrated and converted almost 2,000 VMs in two to three months, and we had only ten cases where the migration failed, but it was our fault. We were happy.

For migration to Red Hat Enterprise Linux, we created a template and made the changes that we wanted. We ran some Ansible Playbooks, and we created the VMs.

What about the implementation team?

We used a consultant from Red Hat the first time.

Which other solutions did I evaluate?

We did not evaluate other solutions.

What other advice do I have?

To a colleague who is looking at open-source, cloud-based operating systems for Linux instead of Red Hat Enterprise Linux, I would advise going for Red Hat Enterprise Linux because of support. There would be someone who already knows about your issue and can help you in a couple of hours. There is no need to spend time fixing the issue by yourself. Imagine running Ubuntu and having a production issue. You need someone to guide you.

Red Hat Enterprise Linux has not enabled us to centralize development. Our company is based on the .NET language. Our developers do not care about our infrastructure. They develop their applications, and we deploy them in OpenShift. We are using Red Hat Enterprise Linux for other services, such as MongoDB, Postgres, and our logging infrastructure. We use it for Elasticsearch, Graylog, and Docker services. Our applications do not run on Red Hat Enterprise Linux systems. They are running on CoreOS for OpenShift.

I would rate Red Hat Enterprise Linux a ten out of ten. It is stable. We are not afraid to upgrade it. We are happy to use it. This operating system is for us. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1068024 - PeerSpot reviewer
Consultant at a tech services company with 11-50 employees
Consultant
Offers portability, security, and stability
Pros and Cons
  • "Red Hat Enterprise Linux's most valuable attribute is its stability."
  • "A targeted package tailored for small and medium-sized businesses can help increase business."

What is our primary use case?

We are a Red Hat Enterprise Linux partner and provide host servers for various applications, including web applications and databases.

How has it helped my organization?

Red Hat Enterprise Linux's built-in security features simplify risk reduction and compliance maintenance, making them easy to use. We utilize SA Linux, a highly secure operating system. Its risk mitigation and compliance measures are effectively implemented due to the regular delivery of patches, updates, and bug fixes. This continuous maintenance enhances the stability of the system.

We are able to maintain compliance when it comes to the security regulations.

The level of portability succeeds in keeping our organization agile.

We used several platforms, but Red Hat provides us with a more uniform installation process, a more consistent platform, and easier system maintenance. Additionally, the Ansible playbooks are now simpler to manage due to the standardization of our platform. We quickly realized the benefits of adopting a single platform instead of using multiple platforms. This decision has streamlined our operations and simplified license management for our sales department. Additionally, the purchase process has become more straightforward.

We operate a hybrid IT infrastructure consisting of both on-premises and cloud servers. We have had positive experiences with Red Hat Enterprise Linux, which has enabled us to build and deploy applications with confidence and ensure their availability across physical, virtual, and cloud environments.

Red Hat Insights is a valuable tool for preventing emergencies caused by security vulnerabilities, non-compliant configurations, and unpatched systems. Although we haven't faced an emergency yet, we've noticed that the tool provides valuable advice and sometimes even playbooks to resolve security and stability issues. It's a powerful tool indeed.

Red Hat Insights provides us with vulnerability alerts and targeted guidance. All systems are stable and we have no crashes and no failouts.

What is most valuable?

Red Hat Enterprise Linux's most valuable attribute is its stability.

What needs improvement?

A targeted package tailored for small and medium-sized businesses can help increase business.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for ten years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux is stable. We have been running the solution for years with no crashes.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux is scalable. We have not encountered any issues. Since we are virtualized, it is merely a matter of allocating virtual CPUs, virtual memory, and so on. The limits are very high, so we are not currently experiencing any constraints.

How are customer service and support?

The technical support is good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We switched from our previous solution to Red Hat Enterprise Linux because of the uniformity of the platform. It is also a larger organization that is well known.

How was the initial setup?

The initial deployment is straightforward and well-documented. The deployment time is between 15 to 30 minutes.

What other advice do I have?

I would rate Red Hat Enterprise Linux eight out of ten.

From what I've seen of Red Hat Enterprise Linux, it's well-documented. There are comprehensive notes and documentation available. I've been using it recently, and I've found that all the information I need is readily available. If we can't find what we're looking for, our support organization is there to help.

We have a virtual environment and deploy the solution from a satellite.

Currently, we require two people for the maintenance of Red Hat Enterprise Linux.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
reviewer2297022 - PeerSpot reviewer
Integration Engineer at a government with 10,001+ employees
Real User
Has comprehensive support,and seamless containerization capabilities
Pros and Cons
  • "One of the most valuable aspects is the ease of installing packages on the server."
  • "When we initially began working with containers, we encountered some challenges with compatibility."

What is our primary use case?

For the past couple of years, our contractor team has been engaged with the Department of Veterans Affairs, focusing on developing and deploying software and containers and we use Red Hat Enterprise Linux for that.

What is most valuable?

One of the most valuable aspects is the ease of installing packages on the server. When we need to run specific software, adding and installing packages on Red Hat Enterprise Linux is quite straightforward.

What needs improvement?

When we initially began working with containers, we encountered some challenges with compatibility. Red Hat provided an older and somewhat outdated version of Docker, which made the early stages of our container journey more challenging than I would have preferred.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for three years.

How are customer service and support?

The customer support they provide is highly commendable. I would rate it nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I've mainly used Windows on my computer or laptop. However, it was a different scenario when we were developing in the cloud and were given Red Hat Enterprise Linux servers to work with.

What about the implementation team?

We regularly perform upgrades on our OpenShift clusters, typically on a monthly basis. When it comes to the Red Hat Enterprise Linux servers, we frequently update the images on our virtual machines to ensure that we stay current with the latest versions. We're actively working on implementing automation using Ansible to streamline and facilitate these tasks.

What other advice do I have?

Overall, I would rate it nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sree VeerendraPatneedi - PeerSpot reviewer
Deputy General Manager Delivery at a tech services company with 10,001+ employees
MSP
A robust and secure operating system with competitive pricing
Pros and Cons
  • "It is very stable and robust."
  • "Its pricing is good and competitive."
  • "I don't prefer Red Hat Enterprise Linux for desktop over other options."

What is our primary use case?

We use Red Hat Enterprise Linux for servers. We have deployed application servers and database servers on it. We run Oracle Database, WebLogic, Apache, and JBoss on it.

How has it helped my organization?

Red Hat Enterprise Linux is very important for our organization. We are very sensitive to security.

It is not difficult to move workloads between the cloud and the data center using Red Hat Enterprise Linux. Mostly, our teams use file servers centrally, and then they use scripts so that it is done automatically in the background. Initially, they may get problems while connecting due to the security or firewall, but once the connection is established, we do not see any problem with that.

Red Hat Enterprise Linux has helped to avoid cloud vendor lock-in. I am not sure how much our organization has saved in costs by avoiding cloud vendor lock-in, but we would have saved a good amount.

What is most valuable?

It is very stable and robust. My team is very comfortable working with it for all end-to-end activities. They can work with it very easily. They prefer working through the console rather than the GUI.

Its resiliency is good. There is no doubt about that.

What needs improvement?

I don't prefer Red Hat Enterprise Linux for desktop over other options. 

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for a good amount of time. It has been eight to ten years.

What do I think about the stability of the solution?

It is very stable. I would rate it a ten out of ten in terms of stability.

What do I think about the scalability of the solution?

It is very scalable. I would rate it a ten out of ten in terms of scalability. It is highly available and scalable for servers.

How are customer service and support?

It is good. I do not see any challenges. I would rate their support a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We choose an operating system based on the needs and the use case. We use different operating systems for different purposes, so they are not comparable. For example, for desktops, Linux is not the best. For desktops, Microsoft Windows is the best. Similarly, if you are using any Microsoft products, such as SQL Server, Microsoft Windows is the best option. However, nowadays, we also have Microsoft products installed on Linux.

How was the initial setup?

I am not involved in its deployment and maintenance. We have a separate team with 40 to 50 people around the globe for that.

We most probably have both on-premises and cloud deployments on a private cloud, but I am not sure. Our infrastructure services team takes care of that.

What was our ROI?

We have got a good ROI, but I do not have the metrics. I would rate it an eight out of ten in terms of ROI.

What's my experience with pricing, setup cost, and licensing?

Its pricing is good and competitive.

What other advice do I have?

I would recommend it based on the use case and the budget. If it meets your needs and budget, Red Hat Enterprise Linux is the best option.

Overall, I would rate Red Hat Enterprise Linux a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2197374 - PeerSpot reviewer
Solution Architect at a consultancy with 10,001+ employees
Real User
Provides a cohesive ecosystem and has an excellent support team
Pros and Cons
  • "The solution's operating systems are phenomenally resilient and stable. The good part is that Red Hat has backing and support. Also, combined with IBM, it gives more confidence to my customers."
  • "The solution's ecosystem is good but it would be better to create cohesive components in all of the development tools."

What is our primary use case?

RHEL is a phenomenal operating system for three primary reasons: 

  • Support compared to the rest of the Linux ecosystem
  • Cohesive ecosystem 
  • Application platform

The combination of these three aspects has proven to me from an advising perspective that it is key in decision-making.  

How has it helped my organization?

Our clients purchase the use cases via cloud provider and hyper-scale. It's a combination of both. Mostly, new clients prefer going for hyper scalers. Whereas the clients with Red Hat licenses, predominantly those from the banking sector, transfer the licenses to the cloud depending on their hyper scaler plan.

The main benefits my clients have seen are the supportability, maintenance of the operating system, security, and the ecosystem that ties it all together.

What is most valuable?

The solution has a phenomenal operating system. Its support features are best compared to the rest of the Linux ecosystem. Generally, applications don't rely on operating systems per se. When combined with the container ecosystem, security is the paramount feature that is most asked for.

The problems our clients try to solve by implementing Red Hat Enterprise Linux vary. The main ones include containerization, cloud transformation, and visual transformation in terms of how you get to the cloud in a hybrid mode. The key aspect that I give advice about is how for the operating system in terms of the scalability to bridge the cloud to the on-prem world, so where they could have the OpenShift ecosystem that it runs into and helps them manage both systems together. 

The solution's operating systems are phenomenally resilient and stable. The good part is that Red Hat has backing and support. Also, combined with IBM, it gives more confidence to my customers.

What needs improvement?

The solution's ecosystem is good but it would be better to create cohesive components in all of the development tools. 

A developers' hub feature would help. 

OpenShift already provides excellent visibility, but bridging the gap with Kubernetes would be key because Red Hat Enterprise Linux drives OpenShift.

For how long have I used the solution?

I'm a big open-source user. I've been using different forms of Linux for quite some time. For my enterprise purpose, I use the RHEL for other purposes and a few other different Linux operating systems. We have been using Red Hat Enterprise Linux for more than ten years.

What do I think about the stability of the solution?

I have experience working with Ubuntu, Fedora, Canonical, etc. From that perspective, the solution's stability is good. The security feature plays a key role in terms of the pace at which it receives updates for operating systems to maintain it.

What do I think about the scalability of the solution?

In terms of the architectural perspective, the nature of the solution is scalable.

How are customer service and support?

The solution's technical support is very good. My clients generally manage it, and I have received positive feedback. They have a responsive support organization to communicate with.

Which solution did I use previously and why did I switch?

I have used Canonical and Ubuntu. In comparison with Red Hat Enterprise Linux, Ubuntu's ecosystem consists of multiple operating systems and container platforms like MicroK8s. The partnership with hyper scalers in terms of deployment is one of its benefits as well. On the flip side, it has some drawbacks regarding licensing and export control, where Red Hat shines well.

What's my experience with pricing, setup cost, and licensing?

The solution's pricing and licensing are good. Although the open-source space is becoming more competitive, Red Hat brings value in terms of support. At the same time, different operators like Canonical Kubernetes are catching up. Thus, the price would become the differentiation factor regarding packages for support, and container ecosystem combined with Ansible. All these key elements would add more value to the pricing.

What other advice do I have?

The solution's key element is its cohesive ecosystem between hybrid and cloud environments. It helps clients such as giant banks create a single space for managing workloads in different hyper scalers. This way, it helps in cost management and visibility. It creates a single platform to manage work. It helps in saving costs, especially with subscription plans. It provides them with a consistent cost structure. Also, being an open-source solution has benefits that fit within the ecosystem.

I rate it an eight out of ten, primarily for the support and licensing terms. It helps some of our enterprise clients navigate open-source licensing and export control complexities.

There are areas of improvement, such as the cycle of updates and the ecosystem as a whole. Also, the elements like Ansible are priced separately. For automation, there is an opportunity to combine everything. Even though they are different products, they shouldn't be charged separately from the ecosystem perspective.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2201775 - PeerSpot reviewer
Cloud Platform Specialist with 11-50 employees
Real User
Provides good security with SELinux and has good support in my country, but it should be more stable
Pros and Cons
  • "From a security perspective, the most valuable feature is SELinux. SELinux provides good security. It's doing a good job of protecting my real estate."
  • "Red Hat can improve its operating system by making it better from the quality assurance perspective. Users do find bugs, which they, of course, shouldn't encounter. A better QA would probably make the job a lot better. It would make the product a lot more stable than it's today."

What is our primary use case?

My main and only usage of Red Hat Enterprise Linux is for the on-premise workload. We use it for running Red Hat Ceph Storage and running automation using Ansible. Other than this, I use it for doing any auto test that I would like to do on a Linux-based machine.

What is most valuable?

From a security perspective, the most valuable feature is SELinux. SELinux provides good security. It's doing a good job of protecting my real estate.

The portability of applications and containers built on Red Hat Enterprise Linux is great.

What needs improvement?

It has its own ups and downs. Most of the time, it's pretty stable, but sometimes, you'll find some weird bugs that could affect the availability of your running machine. Red Hat can improve its operating system by making it better from the quality assurance perspective. Users do find bugs, which they, of course, shouldn't encounter. A better QA would probably make the job a lot better. It would make the product a lot more stable than it's today.

For how long have I used the solution?

I've been using Red Hat Enterprise Linux for over three years.

What do I think about the stability of the solution?

It has its own ups and downs. The operating system itself is pretty much stable, but there could be some bugs that could affect your availability. While running the Red Hat Enterprise Linux operating system, I did experience some bugs from time to time that did affect the availability on my machine.

Overall, it's pretty stable, but when you do something more hardcore or special, then its stability could be affected. I can't recall anything that I faced in the last few weeks or months, but as you go around production with Red Hat Enterprise Linux and have lots of machines running on it, you can get stability issues or kernel issues. A machine might suddenly be rebooted for no reason. That's my experience with Red Hat Enterprise Linux's stability.

What do I think about the scalability of the solution?

It's deployed at multiple locations. Approximately, there are 200 people using this solution.

How are customer service and support?

The support in Israel from the guys sitting in Israel is great, but when contacting the support engineers across the globe, the support level just decreases, and the reliability decreases as well. The support guys locally in Israel are great, but the support guys worldwide aren't that reliable. Overall, I'd rate them a seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I used Ubuntu and Fedora, but mainly Ubuntu. Ubuntu was a great operating system. We had to change from Ubuntu to Red Hat Enterprise Linux due to subscriptions. The enterprise had more and more need for container orchestration, so we ended up purchasing the Red Hat OpenShift container platform, and the use of Red Hat Enterprise Linux in the organization grew significantly.

The security features of Red Hat Enterprise Linux are aligned with the entire industry. They do not have any higher advantage over other competitors, such as Ubuntu from Canonical, so security-wise, it's okay.

How was the initial setup?

It was pretty much straightforward. Deployment of the Red Hat Enterprise Linux operating system didn't take longer than two days.

What about the implementation team?

It was deployed in-house. Three to four people were involved in its deployment.

In terms of maintenance, it just works unless you do anything special with it.

What's my experience with pricing, setup cost, and licensing?

It's pretty expensive, but I'm not familiar with the pricing of other vendors for their operating systems. I'd rate it a seven out of ten in terms of pricing.

Red Hat Enterprise Linux's main advantage is the support that you get by purchasing their subscriptions. 

Which other solutions did I evaluate?

We looked at OpenSUSE, but we eventually ended up with Red Hat Enterprise Linux because of the support that Red Hat has in my country. In Israel, Red Hat is a lot bigger than OpenSUSE, so we ended up going with Red Hat Enterprise Linux because of the available support in the country.

What other advice do I have?

If you're evaluating this solution, I'd recommend having your own architects discuss your architecture with the local Red Hat personnel in your state. Red Hat Enterprise Linux is a good product, and it could be even better if you know how to integrate it based on the preferences of your organization. So, my advice would be to have your guys discuss your IT architecture with the local Red Hat people and then decide how to specifically integrate your IT infrastructure with the Red Hat software.

Overall, I'd rate Red Hat Enterprise Linux a seven out of ten.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
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Buyer's Guide
Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
Buyer's Guide
Download our free Red Hat Enterprise Linux (RHEL) Report and get advice and tips from experienced pros sharing their opinions.