Cloud Architect at a computer software company with 11-50 employees
MSP
Top 20
High performance, intuitive user interface, and simple setup
Pros and Cons
  • "The most valuable features of Pure FlashArray X NVMe are its superior performance compared to other flash tiers, as well as its ease of use, with an intuitive user interface that is simple to deploy and use."
  • "Our use cases require more multi-tenant capabilities and additional VLAN interfaces for separating different customers. We currently use it to provide storage, sometimes shared storage, to different customers, but it is less flexible in comparison to a dedicated solution."

What is our primary use case?

We use Pure FlashArray X NVMe is a premium tier storage offering. It is a dedicated array option that we offer our customers. We are a service provider and deployed it in multiple data centers.

What is most valuable?

The most valuable features of Pure FlashArray X NVMe are its superior performance compared to other flash tiers, as well as its ease of use, with an intuitive user interface that is simple to deploy and use.

What needs improvement?

Our use cases require more multi-tenant capabilities and additional VLAN interfaces for separating different customers. We currently use it to provide storage, sometimes shared storage, to different customers, but it is less flexible in comparison to a dedicated solution.

For how long have I used the solution?

I have been using Pure FlashArray X NVMe for approximately three years.

Buyer's Guide
Pure FlashArray X NVMe
April 2024
Learn what your peers think about Pure FlashArray X NVMe. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
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What do I think about the stability of the solution?

Since we have deployed Pure FlashArray X NVMe we have not had any major issues with failures or performance on these arrays.

I rate the stability of Pure FlashArray X NVMe a ten out of ten.

What do I think about the scalability of the solution?

The solution scales well and is easy to do. 

We have approximately 10 dedicated customers and another 10 or 15 in the shared use case. Our customers are our users and they may be a company that runs their own software development and this is only their storage on their cloud offerings that they purchase from us.

We plan to increase our usage.

I rate the scalability of Pure FlashArray X NVMe a nine out of ten.

How was the initial setup?

Overall the initial setup of Pure FlashArray X NVMe is not difficult. It's simple to deploy, install and get up and running. The full process of deployment which includes installation, setup, and configuration, takes approximately one day.

I rate the initial setup of Pure FlashArray X NVMe an eight out of ten.

What about the implementation team?

A small team is typically required for the implementation, as different teams handle different responsibilities, such as networking, virtualization, and facilities. The installation process also requires a couple of people as different roles such as cable racking, networking configuration, and array configuration have to be handled.

What other advice do I have?

We have a dedicated support team for maintenance available 24/7 across all of our data centers. A small group of individuals is in charge of overseeing the platform, and we also have a standard support team in place.

I highly suggest obtaining the implementation certification for Pure FlashArray X NVMe. It is necessary for deployment and can be a bit frustrating as it requires paying for professional services unless you have the certification. With the certification, you are able to deploy on your own. The process is straightforward and uncomplicated, but you don't have access to all the required information to do the initial setup without the certification. Obtaining the certification is a good idea.

There's training material that's available and it's a normal certification test. That cost approximately $150.

I rate Pure FlashArray X NVMe a nine out of ten.

They could make it easier to receive information about the solution and the support has been a mix of good and poor experiences.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Managing Director at Dr. Netik & Partner GmbH
Reseller
Good performance and support, and the user interface makes administration easy
Pros and Cons
  • "One of the best features is the support, which is excellent."
  • "In the future, I would like to see integration with enterprise backup systems."

What is our primary use case?

We are a solution provider and we sell all sizes of Pure FlashArrays. The FlashArray X NVMe is one of the products that we provide to our customers.

Our clients with their own data centers purchase FlashArray storage because they are replacing old storage systems. They often have HP systems with hard disks and these systems are old and too slow. They are replacing them with faster systems and don't want to have additional costs every three years to renew their storage.

We also have a FlashArray for our own use.

What is most valuable?

The most valuable feature is the performance.

One of the best features is the support, which is excellent.

The user interface and reporting are good.

It is easy to deploy and administrate this solution.

What needs improvement?

In the future, I would like to see integration with enterprise backup systems. They should have direct integration available using Pure APIs. Good candidates would be Rubrik and Veeam.

For how long have I used the solution?

We have been working with Pure FlashArray storage for more than seven years.

What do I think about the stability of the solution?

We have not had any problem with stability, even when updating controllers for customer arrays.

What do I think about the scalability of the solution?

We haven't had any issues in terms of scalability.

How are customer service and technical support?

The support from Pure is excellent.

How was the initial setup?

The deployment is simple. We have a single person for maintenance and they spend one or two hours per month doing it.

What other advice do I have?

This is a good solution and one that I recommend.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Pure FlashArray X NVMe
April 2024
Learn what your peers think about Pure FlashArray X NVMe. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
770,141 professionals have used our research since 2012.
DC Solutions Architect & Engineer at SEE "Systems Engineering of Egypt"
Real User
Top 5
An evergreen solution with low latency but pricing is expensive
Pros and Cons
  • "Pure FlashArray X NVMe has low latency and high Ops. It is an evergreen model."
  • "The tool's portfolio is minimal. It is expensive."

What is most valuable?

Pure FlashArray X NVMe has low latency and high Ops. It is an evergreen model. 

What needs improvement?

The tool's portfolio is minimal. It is expensive. 

For how long have I used the solution?

I have been working with the product for three years. 

What do I think about the stability of the solution?

Pure FlashArray X NVMe is stable and easy to migrate. 

What do I think about the scalability of the solution?

The tool is scalable. 

How was the initial setup?

The tool's deployment is easy and can be completed in an hour. Deployment is plug-and-play. 

What other advice do I have?

I rate Pure FlashArray X NVMe an eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Cloud Architect at a computer software company with 11-50 employees
MSP
Top 20
Easy to use, intuitive, and simple to deploy
Pros and Cons
  • "Technical support has been helpful and responsive."
  • "It's more multi-tenant functionality in their Pure1 manage portal that is lacking."

What is most valuable?

The overall performance is great. The single workload performance available from Pure is higher than the SolidFire can provide. 

It's very simple to deploy and manage. Those are probably the two biggest aspects for us.

Everything has been very easy and very intuitive from a support standpoint and from a deployment standpoint. 

In terms of the upgrade procedure, we've gone through that in the last year and it was very smooth. It met expectations.

Technical support has been helpful and responsive. 

What needs improvement?

I've only been using it for about a year now, so I haven't run into any issues.

The biggest thing for me is not so much the Array itself. It's their Pure1 manage solution, which is a centralized monitoring plane that we can register all of our arrays to and monitor from one location. However, the ability to make that more multi-tenant for customer visibility so that we, as a service provider, can monitor all arrays we give customers visibility down to their dedicated environments would be ideal. Seeing VM performance down to the array level, and things like that would be useful. It's more multi-tenant functionality in their Pure1 manage portal that is lacking. 

For how long have I used the solution?

We've only used the solution for a year at this point. It hasn't been very long. 

What do I think about the stability of the solution?

The solution is reliable and the performance has been great. We haven't had any issues so far. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

We haven't deployed anything too large yet. That said, just based on the design, that two-controller design, we're not going to have any of the scale problems that we had with SolidFire. They do scale it differently as it's a two-controller design. However, you can easily upgrade by upgrading your drive sizes due to the fact that it's all NVMe. The performance is top-notch, as it's all NVMe based.

How are customer service and support?

Technical support has been pretty responsive. In our testing in the lab, my main interaction with their support was testing some of the different features on opening tickets and going through the upgrade procedure, and it was all really smooth. I didn't really have any complaints.

Which solution did I use previously and why did I switch?

I'm familiar with SolidFire.

How was the initial setup?

The initial setup was very smooth and straightforward. We didn't have any issues with it. 

What other advice do I have?

We are currently a customer. 

I'd rate the solution at a ten out of ten. I would definitely recommend it. If a company is looking for an All-Flash Tier and they need extreme performance for individual workloads, Pure's the way to go, over something like a SolidFire.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director at a computer software company with 201-500 employees
Real User
Reduced time to insights but the scalability needs improvement
Pros and Cons
  • "It has benefited my organization because it has reduced time to insights."
  • "In the next release, I would like to see real-time analytics for further insight into consumption models."

What is our primary use case?

We use the on-premise deployment model of this solution. Our primary use case is for machine learning analytics.

How has it helped my organization?

It has benefited my organization because it has reduced time to insights. 

Its agility has been a benefit for our IT organization. We are running VMware on Pure. The main driver was FlashStack. The joint solution has helped my organization through its support. 

What is most valuable?

The performance is the most valuable feature of this solution. 

We have taken advantage of the VMware integrations developed by Pure with the validated design, FlashStack CVD. The integration has helped in the way that engineers feel competent that the solution is designed correctly.

What needs improvement?

In the next release, I would like to see real-time analytics for further insight into consumption models.

The scalability and telemetry analytics could be improved.

What do I think about the stability of the solution?

The stability is good. 

What do I think about the scalability of the solution?

It is somewhat scalable but it's not infinitely scalable. They could improve the petabyte-scale with greater capacities. 

How are customer service and technical support?

We haven't needed to contact technical support. 

Which solution did I use previously and why did I switch?

We knew that we needed to switch because our system wasn't performing so we knew we had to buy something. We liked Pure because it had a good pitch.

How was the initial setup?

The initial setup was straightforward. 

What about the implementation team?

We did the deployment in-house. 

What was our ROI?

We have seen a two year ROI. 

What's my experience with pricing, setup cost, and licensing?

With VMware, we pay $300,000 annually. 

Which other solutions did I evaluate?

We also evaluated Hitachi, Nimble, and EMC. We went with Pure because they have the best pitch.

What other advice do I have?

The advice I would give to someone considering this solution is, don't wait. Go for it. 

I would rate it a seven out of ten. There is room for improvement. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Infrastructure Engineer at ISAM
Real User
Problem free scalability, reliable, with straightforward setup
Pros and Cons
  • "It has good, reliable, fast storage."
  • "We have run into a couple of instances recently where we are running out of space. So we have had to buy some more packs for it and they have deployed fine and it has increased smoothly."

How has it helped my organization?

It has good, reliable, and fast storage. We really like snapshot features and how automatable and programmable it is. It is all managed with ad sport and playbooks.

For how long have I used the solution?

We have been using Pure FlashArray X NVMe for about a year now.

What do I think about the scalability of the solution?

Scalability has been great. We have run into a couple of instances recently where we are running out of space. So we have had to buy some more packs for it and they have deployed fine and it has increased smoothly.

How are customer service and support?

I have not had to contact technical support.

How was the initial setup?

The initial setup was straightforward and easy.

What other advice do I have?

I would absolutely recommend Pure FlashArray X NVMe to anyone and rate it an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chief Infrastructure & Security Office at a financial services firm with 51-200 employees
Real User
Excellent diagnostics, intuitive console, and fantastic support
Pros and Cons
  • "It is very easy to install and configure. It has got excellent diagnostics. If you really need to see how the box is performing, the console gives you a lot of information. You can set thresholds as well as alerts based on the thresholds, which is a very powerful functionality. They are very proactive. They know how to monitor and manage the systems. They see a problem, and they are all over it before us. They see the problem before we see it, which is very good."
  • "Right now, the box itself is just strictly working as a backend storage system. It would be fantastic if we could access it directly like a NAS device through network access or SIS drives. I think they have an interface, but I am not sure how good it is. If we could address a box directly on the network without having to go through a server, it would be great. The replication schemas could be improved. We are not using replication on the storage level right now. We use a different type of replication. If their replication would be as good as the one that we have, I would probably run the replication schema because it might be faster, but I don't know that for a fact. So, I cannot say that they have good replication. All I can say is that they need to inform us better."

What is our primary use case?

We needed a flash array to support our core databases for maximum performance. We use SQL. We were using vSAN before, but we were having some problems with it. So, we wanted to isolate the databases with dedicated storage. Rather than using a vSAN solution using servers, we tested a couple of solutions, and we figured out that Pure FlashArray X NVMe was giving us the best performance.

How has it helped my organization?

Fundamentally, we have more visibility to what is happening in the storage for the databases. We can determine if the problem is something that is bound by IO or the problem is related to the database structure itself. 

The amount of time that a DBA has to spend figuring out whether it is a physical problem versus a programmatic problem has been reduced significantly. Before moving to this solution, when the database was running slow, we were asked to check our disks, but we had no way of verifying that. It was a nightmare. Now, we have reports that we can send on a daily basis, and they know what their performance is like.

We can now ascertain that it is not the physical problem with the array that is causing the delays on the database. The DBAs can then look at the database and figure out various reasons or solutions for this, such as maybe the tables are value structure, maybe they need to run optimal queries, or maybe they should change the way they are accessing the data. You can pretty much take out of the equation the fact that the hardware is the problem.

What is most valuable?

It is very easy to install and configure. It has got excellent diagnostics. If you really need to see how the box is performing, the console gives you a lot of information. You can set thresholds as well as alerts based on the thresholds, which is a very powerful functionality.

They are very proactive. They know how to monitor and manage the systems. They see a problem, and they are all over it before us. They see the problem before we see it, which is very good.

What needs improvement?

Right now, the box itself is just strictly working as a backend storage system. It would be fantastic if we could access it directly like a NAS device through network access or SIS drives. I think they have an interface, but I am not sure how good it is. If we could address a box directly on the network without having to go through a server, it would be great. 

The replication schemas could be improved. We are not using replication on the storage level right now. We use a different type of replication. If their replication would be as good as the one that we have, I would probably run the replication schema because it might be faster, but I don't know that for a fact. So, I cannot say that they have good replication. All I can say is that they need to inform us better.

For how long have I used the solution?

I have been using this solution for almost a year.

What do I think about the stability of the solution?

It is stable. It has been almost a year, and we haven't had any problems.

What do I think about the scalability of the solution?

Scalability-wise, it is expensive but good. They love to add boxes, and they did a very good job. You can easily add boxes to the array cells, both disks or controllers. The nice thing about it is that you don't have to change your schema. In other words, you don't have to reprogram or reconfigure anything. You simply add a box, and you have more disk space. Essentially, you can extend a disk to whatever services you are running without having to reconfigure a lot of stuff. That's actually a huge benefit. 

We have 200 employees in our firm, and almost everyone in our firm uses this solution. All the databases in the firm are running off Pure FlashArray X NVMe.

How are customer service and technical support?

Their technical support is fantastic. They are very good. 

Which solution did I use previously and why did I switch?

We were using Compellent from Dell. We switched because the Dell technology was at least one generation before in the type of SSD drives that they were using. Pure FlashArray X NVMe had the latest versions of the EV disks, which Dell did not have on their systems. They were about to bring it into the market, but we would have had to wait for another three months, and it would have been a new product that wasn't yet tested. 

The infrastructure or the technology for Pure was built specifically for flash arrays, whereas Dell came from spinning disks and then moved into flash arrays. So, the controllers were not built specifically for SSD drives or flash. Even if you have flash, you still run into delays because the controllers were not designed to run just purely flash, whereas Pure was designed for flash from the beginning. They never had any spinning disks in their boxes, and that makes a huge difference. 

The thing that makes these boxes powerful is the algorithm that they use to decide where to put the data and how often they read it. Because SSD drives have a finite life, if you do the algorithms correctly, you maximize not just the performance but also the longevity. Pure is doing a very good job. I'm not fully a mathematician in the longevity piece of it, but I'm expecting that this box is going to give me three to five years of use with good performance. A Dell box would have to be replaced in three years for sure. 

How was the initial setup?

The initial setup is very easy. Its installation is very simple. The console is fairly intuitive, and I understood more or less what my team was doing.

What's my experience with pricing, setup cost, and licensing?

Its price could be better. It is not too expensive, but it is the high-end cost. It is kind of a Rolls-Royce. You pay a lot, but you get a lot out of it. So, the price pressure on the way down would be great, but at the end of the day, if you need to do the work, you just pay for it.

What other advice do I have?

I would absolutely recommend using it. I would also suggest negotiating and testing it. I bought a very small system of 10 terabytes that I put in one of our labs for testing so that my team can learn it, and I could play with it. We tested it, and after we were comfortable with the capabilities of the system and building things in VMware, which is a really critical part of the whole integration, we tested three different solutions from HP, Dell, etc. After the testing, it was clear to us that the Pure FlashArray X NVMe was the easiest to manage and configure and had the best performance that we had seen in all the arrays. We are not testers, but we could tell. We could see the speed at which the databases came up and everything else. After testing, you will be convinced that Pure FlashArray X NVMe is probably the best box or right there in terms of performance. We tested in early 2019. There might be another solution that is doing better today.

I would rate Pure FlashArray X NVMe a nine out of ten. The only reason I won't give it a ten is the price. Its feature set is pretty complete. I'm pushing it right now. It is like you buy a sports car and then you complain that you don't have a big trunk to put a lot of luggage. You are complaining about the wrong thing here. You bought the thing because it is fast. Similarly, we bought it because it is fast. From that perspective, whether they can address NAS or other things like that is just icing on the cake for me. Its price is a little high right now. Otherwise, I would have given it a ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Manager of Infrastructure at a insurance company with 201-500 employees
Real User
The duplication algorithm enables us to get a lot more use out of less storage
Pros and Cons
  • "The duplication algorithm allows us to get a lot more use out of less storage. We're running a five terabyte array right now and we're running probably about 30 terabytes on it. So the duplication rate is pretty phenomenal, without a cost to performance. It still runs pretty smoothly."

    What is our primary use case?

    We use this solution primarily for production data for our virtual environment. We run a lot of SQL out of it.

    We use the on-premises deployment model.

    How has it helped my organization?

    Speed has definitely been a big improvement for us. We were running a bunch of iSCSI to EMC VNX and that had a gigabyte bottleneck. Now, since we're running through a true fiber channel to the Pure array, we're getting 32-gigabyte bandwidth. That means the speed and accessibility for our users and our customers have definitely improved.

    The Hypervisor that ESX and vCenter use, as well as the Orchestrator for some automation,  have helped to improve my organization. There's a lot that VMware does for us. Probably 95% of our infrastructure is built on VMware's platform, hosted on-premises. This is soon to be 100%. We have some physical stuff that we're converting and VMware has made it possible to pick up and drop those servers onto their platform. We'll reach 100% by the end of the year for sure.

    We do have VMware analytics stood up. It's a simple Linux machine that runs a Kubernetes container that talks back to Pure1, which is their public website for support as well as for analytics, which we're using also. It's just a simple API. 

    We also use vRealize. It helps us pinpoint issues as they come. We haven't done a whole lot of the automation through vRealize, but we're probably going to work towards that so that if we have an allocation issue, it can automatically shift things for us. But the DRS and HA kind of do a lot of that for us inherently. There hasn't been a huge drive to do any of that quite yet.

    What is most valuable?

    The duplication algorithm allows us to get a lot more use out of less storage. We're running a five terabyte array right now and we're running probably about 30 terabytes on it. So the duplication rate is pretty phenomenal, without a cost to performance. It still runs pretty smoothly.

    What needs improvement?

    They can tout the functionality and cutting edge technology that they have, but that's where the price tag comes in. The cost is high, but I think as they grow their business and get more customers that it will probably go down a little bit.

    What do I think about the stability of the solution?

    I think it's a lot better than what we were running for production as far as the VNX, which has fail drives about every month. It had the EMC VNX protocol. And it's not the VNX product itself, it's just that we have a much older one so it has older disks and drives that will fail.

    What do I think about the scalability of the solution?

    We absolutely see this working as our company grows. Even though it is fairly simplified in the way that they do their RAID and everything like that. It makes pulling drives and putting new ones in super simple. The costs could be improved though because it is quite expensive.

    How are customer service and technical support?

    Their customer service is phenomenal. In their escalation paths, everything is laid out in black and white and it's very streamlined. Then they even go so far as to actually talk with other vendors on those integrations. If there's a potential issue with VMware and there's a potential issue with Cisco, Pure engineers will actually talk to Cisco engineers or VMware engineers and come to a resolution together instead of pointing fingers and saying, "Well, it's their problem, not ours." I've actually seen that in action so it's not just talk. You can actually do that.

    It ended up being an incompatibility on the Cisco end for the UCS from one of the drivers that we had installed based on the firmware that we installed for that particular blade. But rather than Pure just saying it's Cisco's problem, call Cisco, they actually got on with a TAC engineer and talked us through it. With this method, they came to a resolution a lot quicker than it would have been to just open a ticket with Cisco and start the troubleshooting process all over again.

    Which solution did I use previously and why did I switch?

    I had worked at a different company and we switched from EMC's XtremIO flash array to Pure and we were actually one of Pure's first customers when we did that. Their simplified support model and then their Evergreen program where they upgrade controllers as they come out was pretty phenomenal. I carried that over into the company I work for now. I kind of suggested that as a route to go in.

    We used VNX, which we still have. I think one of the main driving points at the time was that we were running out of space on the VNX and the flash pool, and we could have added additional space, but the cost comparison between getting a Pure array and adding a new shelf to the VNX was about the same. I felt like we would get more bang for our buck going to Pure, which we have.

    How was the initial setup?

    The initial setup was very straightforward. It's pretty much plug and play.

    What about the implementation team?

    We actually used Pure professional services, which we didn't even really need, but we used anyway because it came with the implementation purchase. We did use a reseller to buy. We used RoundTower to buy the Pure array. We used professional services from Pure. It was probably set up within 20 minutes ad we could've done it ourselves, but it's always good to have trained hands on it.

    What was our ROI?

    A SQL job that would normally take six minutes running on VNX takes two minutes on Pure. That's been pretty beneficial because we're constantly running reports out of those SQL instances. We've seen enhancement and efficiencies from that.

    Which other solutions did I evaluate?

    EMC still has good products so they were still there. We were looking at adding additional space to the VNX. And then for general purpose, we did look at some stuff through Cohesity, but we needed more performance-oriented space. So that's why we went with Pure.

    What other advice do I have?

    Try to get as many discounts as you can if you go with Pure.

    If you don't need performance-oriented space or storage, Cohesity is very well priced and scalable. If you just need file server storage, you might not want to go with Pure. You might want to go with something a lot cheaper or more cost-effective like Cohesity.

    The Systems Engineer that we worked with was a huge help, too. 

    I would rate this solution as a nine out of ten. It's very functional and very cutting edge. Technology just costs a lot.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Pure FlashArray X NVMe Report and get advice and tips from experienced pros sharing their opinions.
    Updated: April 2024
    Buyer's Guide
    Download our free Pure FlashArray X NVMe Report and get advice and tips from experienced pros sharing their opinions.