Planview PPM Pro Room for Improvement
In terms of the process for building a team within a project, I'm not a project manager, so I don't really build the teams within the system. I do know that there could be some improvements, on the staffing side, such as adding staff to projects in order for those folks to track time. The way the time tracking works, we miss a lot of that if the tasks aren't set up appropriately which makes it so that the end-user can't track time accordingly. We're still figuring it out. There's a bit of a learning curve.
The downside to the way the solution tracks time is if your project manager doesn't add you to the project, you won't see it on your timesheet, even if you did do work. If that happens, it's a matter of having to reach out and have the project owner add you to the project so that you can track the time. I have a feeling a lot of people aren't tracking time to the appropriate projects due to this. It is a downfall that you can't add your own projects.View full review »
Client Support and Portfolio Management at British Columbia Lottery Corp
The agile functionality can be improved. The tool was definitely built around the waterfall PMBOK PRINCE2 methodology, and although there are great functions within the tool for agile, it is often compared to dedicated tools like LeanKit or Jira. At the moment, the only integration we would have is to Jira itself, not to another Planview product. I believe that's coming in 2022 at some point.
There should be the ability to store historical functions, but this is not just for this tool. It is applicable to many tools. It would be great if we were able to store specific historical data, such as risk management.
Program Manager at a manufacturing company with 10,001+ employees
If you had asked this question a year ago, I would have pointed to the reports and dashboards. We had to create a lot of reports and dashboards outside the system (like Power BI). Planview is launching the new reporting and dashboards now, which is supposed to give us better results compared to what we have now.
The calculated field section has a lot of room for improvement. There are a lot of formulas and functions available to make calculated fields but are still not comprehensive. We do a lot of processing of the data in PPM Pro through these calculated fields to represent them in reports/dashboards. It is much easier to do such calculations in excel/Power BI. That kind of flexibility or gap is still there in the calculation field aspect because we cannot create that kind of structure in the system at this point. That is a key area for improvement.
PPM Pro has not helped to reduce project delays directly, but it has helped us improve decision-making. If hundred-plus programs or projects are running simultaneously, there could be multiple reasons why the projects are getting delayed. It could be either because of improper planning/improper fund management/lack of risk prioritization. The system allows stakeholders to make an informative decision, to see that we are putting the people in the right place or if we have too many efforts going in the wrong direction. Or to give priority/attention to the right program. That is how the decisions are taken to pause/accelerate a program. This way, stakeholders are given the right amount of information to make decisions at the right time and thus helping to reduce project delay. Thus, the decision-making process becomes more efficient.View full review »
IT Project Manager at Orange Business Services
PPM Pro requires a great deal of internet bandwidth because it's a cloud-based solution. This can present a problem if a team member is working in a remote area where they can't access high-speed Internet or experience outages. They may face challenges logging in or updating tasks. If the Internet connection is inadequate, it may not sync with the solution.
If the Internet is not working, the user's work should be saved in a cache within the solution, and it should sync automatically once Internet connectivity has been restored. For example, if you are a remote user updating your details you click the "save" button, and the changes are not synced with that application because of an Internet outage. The changes are submitted, but it is not synced with the application. Once the connectivity returns, the changes that you have submitted should automatically be synced with that application so other users or the project manager can see the updated details.
Sometimes, higher internet bandwidth is required because it is a cloud-based solution. You need high-capacity internet to work in the solution, for things such as creating charts, entering data, and updating requirements. Some of our users, who work remotely from home, do not have good internet connectivity.
Also, training documentation improvement is required because there are some high-level words in that material, terms that a non-technical person is unable to understand.View full review »
The resource management tab is clunky, inefficient, and slow. And from a portfolio manager perspective, it would be nice if there were an easier way to view enterprise-wide resourcing to manage my team more effectively. Still, looking into other teams, I had to build my own tools.View full review »