I use this solution for the testing of possible network monitoring scenarios. I have tried the solution but I am still in the testing phase, reading the documentation and training.
Telecomunicações at GoContact
Provides helpful network insights, with good community support available in Spanish
Pros and Cons
- "I like this solution a lot because it has a very large Hispanic community and the platform looks very friendly."
- "I find that this software is resource heavy, and demands a lot of processing capacity."
What is our primary use case?
How has it helped my organization?
I have it installed in virtual machines and I simulate possible scenarios. In any organization, it is very important to have a notion of what happens in the network. This includes the monitoring of services, applications, and nodes.
What is most valuable?
The most valuable features in this solution are:
- Large Hispanic community
- Self-detection system for host or terminals
- System of alarms or notifications
- SLA reporting and management system
- Geolocation
- Monitoring of virtual environments
- Agents for different platforms
- Administration by CLI
- Intuitive interface
What needs improvement?
I find that this software is resource heavy, and demands a lot of processing capacity. I would like to see it lightened. The somewhat long configuration means that the start of implementation may be slow.
Nice features to see would be:
- The possibility to make it work without agents.
- It would be good if it had a long history of occurrences.
- Notifications via hangouts or google chat.
Buyer's Guide
Pandora FMS
May 2025

Learn what your peers think about Pandora FMS. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
For how long have I used the solution?
One year.
What do I think about the stability of the solution?
According to what I have seen, this solution is stable, but I have still tried it in small scenarios so I cannot give an opinion about large environments.
What do I think about the scalability of the solution?
I notice that it is quite scalable.
How are customer service and support?
I've only talked to the community.
Which solution did I use previously and why did I switch?
I have used OpenNMS and Zabbix. I switched to Pandora because it is more intuitive and there is more documentation in Spanish.
How was the initial setup?
The initial configuration was simple, without anything special.
What about the implementation team?
The deployment was handled internally.
What was our ROI?
I work in support and I handle several projects of telephony and VoIP. In this capacity, I need to have insight into my network environments.
What's my experience with pricing, setup cost, and licensing?
It is a personal issue, everyone has different needs.
Which other solutions did I evaluate?
In choosing this solution I evaluated prices, platforms, the alert management system, alarm system, and reports.
What other advice do I have?
I like this solution a lot because it has a very large Hispanic community and the platform looks very friendly. Given the need for organizations to monitor their networks, I find Pandora to be very useful.
Overall, I really like the solution and I will continue training. My advice is to make more documentation available in Spanish.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works
Useful alerts and reporting help to ease the task of infrastructure monitoring
Pros and Cons
- "It provides us with proactive monitoring and is very easy to configure and maintain."
- "I think some improvements to the Android app would be good."
What is our primary use case?
We use this solution for monitoring our infrastructure, our clients' infrastructure, and applications.
It provides alerting and reporting about our network and infrastructure, as well as customers' services. It also provides our customers with management reports.
How has it helped my organization?
It provides us with proactive monitoring and is very easy to configure and maintain.
What is most valuable?
The most valuable features are centralized policy management and the remote management of agents. These make maintenance a lot easier and less costly in terms of time, compared to other solutions that we have used in the past.
What needs improvement?
I think some improvements to the Android app would be good.
For how long have I used the solution?
More than four years.
How are customer service and technical support?
The support from Pandora FMS is legendary. They respond very quickly. They are open to improvement and implement these suggestions very quickly.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Pandora FMS
May 2025

Learn what your peers think about Pandora FMS. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
IT Consultant with 1-10 employees
Easy to use and enables us to track SLAs of servers and IT Services
Pros and Cons
- "You can configure several types of architecture for high availability or load balancing."
- "A nice feature in the next release would be an automation module to run workflow actions."
What is our primary use case?
We are using this solution to monitor IT services and infrastructure. Servers, network devices, applications, virtual and cloud environments can be monitored easily using Pandora FMS via agent or agentless. Also, we are tracking the SLA of our services.
How has it helped my organization?
Pandora FMS (the Flexible Monitoring System) is an all-in-one package solution, and we can monitor our whole system with Service perspective.
It gives us the ability to track SLAs of servers and IT Services.
It's easy to use and not costly compared to other products.
What is most valuable?
The most valuable features are:
- It's an all-in-one solution for monitoring cloud, virtual, network, and server environments
- Service perspective monitoring
- Agent and agentless monitoring
- Effective reports
- You can configure several types of architecture for high availability or load balancing.
What needs improvement?
You can run an action for an event, but sometimes you need to run a workflow action that consists of several commands or scripts. A nice feature in the next release would be an automation module to run workflow actions. It would be perfect for automated monitoring.
For how long have I used the solution?
Three years.
Which solution did I use previously and why did I switch?
I have used HP OpenView solutions, Micro Focus ITOM products, and Zabbix.
What's my experience with pricing, setup cost, and licensing?
The license part is not as complicated as some other solutions. You get the license and it includes updates, new versions, and access to the complete library of modules.
Which other solutions did I evaluate?
We evaluated a couple of other solutions before settling on this one. They were Nagios and Zabbix but they were too complicated at first sight.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works
Gives better vision when issues arise and enables us to us to identify and correct certain issues that are affecting our solution
Pros and Cons
- "This product has allowed us to identify and correct certain issues that were affecting our solution."
- "An update to the Android app would be appreciated."
What is our primary use case?
Our primary use case is to ensure the quality of the network through all of our servers, which is a crucial issue in our organization.
How has it helped my organization?
This product has allowed us to identify and correct certain issues that were affecting our solution. It first set us in the right direction, and then applied the corrective measures in the affected servers. We now have better vision when issues arise, and this has given our network department peace of mind.
What is most valuable?
Receiving emails with opportune information has been the key to our success.
What needs improvement?
An update to the Android app would be appreciated.
For how long have I used the solution?
One year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Consultant at a tech services company with 11-50 employees
Provided insight with respect to our IT services
Pros and Cons
- "The most valuable feature is that it is an all-in-one monitoring system."
- "Improvements are needed for server and network discovery, including service-based discovery."
What is our primary use case?
Our primary use case is monitoring in a hybrid server environment, with Windows and Unix operating systems. Also, network devices with their interfaces.
We also make use of the following functionality:
- Determining relationships between network devices and servers
- Finding the root cause of the problems easily
- Notification and SLA reports
How has it helped my organization?
This solution has improved our organization because we gain time by simplifying the root cause analysis. We can easily operate monitoring activities, which decreases operational costs.
The features for creating a business service model and the Business Process Monitor (BPM) help us to understand how our IT services work. We can customize business-related metrics.
What is most valuable?
The most valuable feature is that it is an all-in-one monitoring system. It handles a server, network devices, log management, and remote connections.
Some other features we find valuable are:
- Easy to deploy and easy to extend.
- Ready to use application plug-ins like SAP, VMware, and Weblogic
- Topology-based monitoring
- Business model, service-based monitoring
What needs improvement?
The automation for remediation needs to be improved.
Improvements are needed for server and network discovery, including service-based discovery.
I would like to see the following features in the next release:
- Artificial Intelligence (AI) for event management
- Network Automation for configuration back-up of network devices
- Security compliance analysis and reporting
For how long have I used the solution?
More than one year.
What do I think about the scalability of the solution?
This is a high-performance solution and is easy to scale any size.
How are customer service and technical support?
The Pandora FMS customer and technical support team are responsive and very quick.
Which solution did I use previously and why did I switch?
I changed solutions because Pandora FMS is an all-in-one solution that is cost-efficient.
How was the initial setup?
This initial setup is easy. It is very simple and the documentation is helpful.
The support team was very responsive when we had questions during implementation.
What about the implementation team?
We used an in-house team for implementation.
What's my experience with pricing, setup cost, and licensing?
Pandora FMS is easy to implement and the pricing of licenses is competitive.
Which other solutions did I evaluate?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works
Intricate alarm system and worry-free licensing helped us to get everything under control
Pros and Cons
- "Thanks to this software and to the work of the support team, we have everything under control."
- "In the future, we may have double the number of devices, and we do not want to have any issues with performance in the data display."
What is our primary use case?
Our primary use case for this solution is to monitor our devices.
How has it helped my organization?
Thanks to this software and to the work of the support team, we have everything under control. It was simple and easy.
What is most valuable?
The most valuable features are its intricate alarm system and the simplicity of the license.
What needs improvement?
In the future, we may have double the number of devices, and we do not want to have any issues with performance in the data display.
For how long have I used the solution?
One to three years.
What do I think about the scalability of the solution?
Pandora FMS is very scalable due to the great facilities it provides for it. I think it depends more on the servers that host it, as opposed to the product itself.
How are customer service and technical support?
I really like the technical service, and they have helped a lot with the implementation. The support team contacts the development teams to solve problems in record time.
Which solution did I use previously and why did I switch?
I've never worked with another tool. We saw the information about this product on its blog, and we decided to take the risk and started using it.
How was the initial setup?
On this issue, I think it is better to have technical assistance. I am not very good at this sort of thing. It happens to me with everything.
What about the implementation team?
We implemented this solution in-house, with help from their support team.
What was our ROI?
The ROI for this solution was above expectations.
What's my experience with pricing, setup cost, and licensing?
The license part is the best. Only one payment and it includes support, updates, new versions, and access to the complete library of plugins except for SAP and z/OS.
I love the simplicity of the license. This makes it easy to work, with no fear of being asked for more money all the time.
Which other solutions did I evaluate?
We evaluated a couple of other solutions before settling on this one. They were Nagios and Zabbix, and they were too complicated at first sight.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: May 2025
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I agree with all your comments.
but I think it would also be great if PANDORA fms had a very basic version or for small businesses for free.