Palo Alto Networks VM-Series Reviews

We use it to secure all traffic leaving and entering AWS.

It allows us to see all our traffic to properly secure it and only allow what is needed through the firewall.

• Full content inspection
• Visibility into the traffic in AWS.

There is work to be done on the integration side, as AWS doesn't integrate well with third-party firewalls.

I would like to see AWS have more integration with Palo Alto from a routing standpoint, so it could become a routing egress without having to redesigning it.

It is very stable, and we are not putting stress on it.

It is fairly scalable. We have a couple hundred servers already.

They are the leading next-generation firewall. I would recommend deploying a next-generation firewall.

I am using the on-premise and AWS version. They are exactly the same.

• To do a lot of intrusion detection.
• Threat prevention.
• As an application firewall, to be able to securely deliver apps to the public.

It gives us the ease that we are secure. We have set up the proper things that help make our data safe. This is the biggest benefit.

It offers a single pane of glass for all the different types of installations.

The easy of use is pretty good.

I would like a way to do everything programmatically, or be able to copy the configs from different prices at different levels.

The stability is excellent. We have about 50 to 60 employees on it per day. Then, we have about 100 edge connected devices coming through it as well.

It is definitely scalable. We have about 100 users with about 200 to 300 instances on the cloud that we protect.

The technical support is really good. It is usually one phone call to get everything done if we are having an issue.

We chose to purchase Palo Alto through the AWS Marketplace because we needed an easy to use firewall and a way to protect our public applications and services.

The integration and configuration on our AWS environment was pretty simple. We did not have to ask any questions about anything on it, so it was good.

We haven't had any security issues since deploying it.

Purchasing on the AWS Marketplace was simple, effective, and easy.

The price is not bad. They have a yearly renewal fee, and the pricing is exactly where we expect it to be.

We also evaluated Fortinet, but Palo Alto is sort of the new up and coming product. There were a lot of good recommendations from other security experts.

In addition, Palo Alto is easier to configure when you are building policies on applications. 

Talk to their technical services to make sure you are getting the right size solution for what you want to do.

The product is easy use. I don't have to think twice when I am using it. I know it is doing its job. Customer support has been great.

We are using both the AWS and on-premise versions. Both versions are about the same. The interface is nice and easy to configure. I like that it seems like it is one platform to manage.

We use it for firewall purposes.

We use it mostly for the firewall and its ability to work in AWS. That is why we like it.

AWS has improved our agility to apply firewall rules. It has reduced the amount of time that it takes to apply firewall rules because everything is based in the cloud. It helps us to bring agility to the project teams when applying them.

We still need to understand what are the best practices which we need to implement. 

We also don't know how it will scale once we start putting more load on it.

We like its stability.

We are happy with the scalability. 

We just started migrating to the cloud. Thus, we are slowly adding more volume to it. Maybe next year, we should know how it is scaling in the cloud.

We have in-house experts and a good relationship with the Palo Alto technical support team.

We were using a lot of Cisco firewalls before. We switched because we wanted what works best in the cloud.

We have been happy with the configuration and implementation on the AWS environment.

It takes the bottleneck away from the information security teams and increases their agility on projects. 

We found purchasing process the product on the AWS Marketplace to be very good. We used the AWS Marketplace because we were set to move to AWS. We rely on Amazon and their partners to process our research.

I would recommend to try it out.

We use Palo Alto as a perimeter security device.

It is nice to have a rock solid security platform that we can count on.

• It is the leader in the marketplace.
• It has the ability to create Palo Alto VM-series using software.
• The VM-Series has all of the components (out-of-the-box) that you need in a very secure environment.

In the next release, I would like to see better integration of multi-factor authentication vendors.

It is very stable. We have almost never had an issue.

We have around 15 VM-Series, which are running hot all day.

We're still learning about the scalability. We have run into some issues with scaling and limitations associated with some of the configurations. However, it is a solution that we have been happy with overall.

Technical support is good.

The integration and configuration of this product in our AWS environment was easy to pick up and very usable. It was a good walk between the old physical way and the new software or infrastructure as code (IaC) model.

We use Palo Alto to provide remote access, and we've been able to provide access for hundreds of users with a very short build out time. In the past, this would take a lot longer. Now, we don't have to wait for a physical box, etc.

Our company is entirely AWS, so it is the only place to go to purchase anything. 

Some parts of purchasing through AWS Marketplace are good, such as this product was easy to find and launch. Some of the other parts could be clearer in the AWS Marketplace, e.g., how to properly do an annual subscription.

The pricing and licensing are reasonable.

We also evaluated Fortinet and some other competitors.

We chose Palo Alto because we had institutional experience and knowledge that we could bring over.

Do a demo. Set one up and try it. 

We have used both the physical and AWS versions. The physical version is a good product. However, in an AWS environment, the ability to automate and scale pieces of it are critical.

We integrated a couple other products with it, which seems to be working well.

For this VM in particular, it is microsegmentation which is used for implementing the firewall inside the data center.

When talking about the VM or the virtual firewall, it is mostly about the sessioncapacities that it can handle. In the early version of the firewall, the session or traffic that it could inspect was low. 

In quite a few releases, they have improved a lot. They started with the physical firewall, therefore it is almost virtually the same firewall with the same features, only that it is a virtual one. The main improvements that they have made are surrounding the processing capacity for the virtual machines.

The granularity which is used to confirm applications based in users. 

When you have VMware NSX, it is easy to deploy this virtual firewall because it is fully integrated with the VM solution. If I want to segment any type of network inside the data center, it is about two or three clicks, and it works.

The reporting. There are various reports that come with the box or with VMware, but you can only run them daily. If you want to generate a report from this week or the past month, you have to create a custom report. It is not that difficult, but I expect these reports to be pre-made. I would like to be able to choose the dates that I can run the reports. As of now, you can only run it for the day before, so this is one improvement they need to make. 

From time to time, maybe twice a year, they have released content updates which have some issues. When they release content updates, the applications with these updates give us a false positives. I manage older software developers and members, and almost everyone has one or two missteps a year regarding these updates.

The Series 2000 version of Palo Alto were somewhat big for small or medium customers. They did not have a middle box. 

In the newer version (3850s), all of them are scalable. They fit better into medium or small businesses, so it is easy for us. E.g, if we have a VMware 500 appliance, we can upgrade it to a 100. They have improved in this way.

The technical support is extremely good. They are a 10 out of 10, not only because of their fast response time, but their knowledgeable personnel as well. They have knowledge regarding very specific issues. 

When we finish creating tickets in the support portal, there are a lot of knowledge-based documents. They answer almost immediately, calling you back about 10 minutes later. When creating a support ticket, I always get a quick answer.

I was using Cisco, but I was using the old Cisco. The firewall was the only working protocol. The Palo Alto Network Firewall is a Next-Generation Firewall, so it is a lot different. 

This is the first and only Next-Generation Firewall that I have used. I have put in several Sophos Firewalls, but they are not the same as Palo Alto.

You will need to know what are you doing with the firewall. 

It's different than Sophos or Fortinet where you only need to click two or three times, and it puts you in engaged mode in the simplest way. 

With Palo Alto, you need to know where you are going to be implementing and what architectures you want. It is not complicated, but it is not as easy as Sophos or Fortinet, because when you start with these two firewalls, the quick setup wizard chooses for you and it automatically creates for you network rules.

With Palo Alto, you need to do all those steps manually, but it is somewhat better because it gives you the flexibility to choose how you want your network set up and how you are going to segment the networks.

I know Palo Alto is not cheap because my finance team has been telling me that it is not a cheap solution. It is about the maturity of your security team or infrastructure team and whom you want to work with no matter how big your organization is: small, medium, or large.

The newest version of Cisco, the Next-Generation Firewall, is less expensive than Palo Alto. The price is more comparable to Check Point.

For licensing, it depends how you want to use the firewall. The firewall can be used only for IPS purposes. If you only want that firewall IPS, you will only need a license called threat prevention which includes vulnerabilities, antivirus signatures, and one additional measure; it includes three measures and security updates. 

If you do not want to buy the threat prevention license in the box, you can buy it with only the support license which is for the support of the hardware. It works like a simple firewall. It integrates what it calls user IDs and application IDs. If you do not buy any other license, only the firewall, Palo Alto will also help you improve your security.

We evaluated VanGuard for their Next-Generation Firewall.

We chose between Check Point and Palo Alto for their support teams. Check Point is very bad for support. We switched from Check Point to Palo Alto.

If you do not have a Next-Generation Firewall, Palo Alto is a good choice. It is reliable and the support is very good. The VMware version is in all the boxes and they use the same OS, so it is not different if you manage a physical box or a virtual box. The only difference is the virtual box depends on where it will be placed, and its main usage is for microsegmentation and data center firewalls.

I have some financial experience with the program. We use it with Cisco and Fortinet technology, and have integrated it with NSXi.  

It has had good performance.

As an integrator, we need to understand the business case:

1. The customer's needs. 
2. The implementation phase. 
3. Provide clarity and clarify details with the customer.
4. Relate to their business's needs more than the technology system. 

I am an integrator. Palo Alto Networks has improved my position in the cyber security market here in Paraguay. It is easy to sell. Basically, I just need to implement the demo and the program starts itself. So, it has improved our position in this market. It is a program with very strong performance in an excellent position along with quality data sharing. Overall, it has improved our width. 

My clients have a group who will be on the security scheme. They now know the details about their network traffic that they did not know before: Applications that they are using and some application they did not know they were using. It has improved the retail control of their traffic and the users on their network. 

• Its strong intelligence is the feature that I like the most.
• A solid operating system with all the necessary data center security features. 
• Easy to manage.

When you have a client compare box against box, a lot of times Palo Alto is a bit more expensive, but its network firewalls have a very rich ratio.

No issues. We did integration with NSXi and the system works likes a charm. There have not been any issues in regards to the format, delivery, or management. It has worked great.

I have not encountered any problems.

I have not had to call the technical support yet, which makes me very happy.

Their pre-sale team, who assisted us initially, consists of very responsive, kind people.

We were previously Cisco partners. It is different since it is a network company.

It is very simple. They have a very unique approach to simplicity. You have to do some basic set up to some parts where it will be needed. Therefore, it is simple compared to Cisco or Check Point. Also, it is very flexible.

The licensing is pretty much like everyone else.

In each case, it depends on the expectations of the customer. 

I have worked with Fortinet, Cisco, and Check Point. However, once I began to work with the Palo Alto Networks, it became my preference for cyber security.

Compared to Cisco, Palo Alto is a much better product.

It is a great product. It is a great company, and I am very glad to work with them. 

Use the learning material that Palo Alto has free on their webpage. The customer should compare it with other products. They need to see the product and understand the power that that technology brings to cyber security. In this case, they can see the benefit against risks to your network and its capacity to prevent threats.

We have reduced the number of configuration lines by 90%. We need fewer number of admins right now because of it.

The best features are:

• User identification
• Application identification
• Logs and monitoring.

All areas need improvement: manufacturing, education, financial, etc.

None. Works by day with no issues.

No issues. It scales linearly with load and no issues.

I would rate the customer service as 10 out of 10: great.

I would rate the technical support as 10 out of 10: very professional.

We did have a previous solution that we used. We switched due to scalability and the other solution had too many issues.

It was easy to deploy.

The deployment works well.

We did not need a vendor team. We implemented in-house.

Our ROI is excellent.

Do not buy larges box if you do not need them. Rightsizing is a great task to do beforehand.

We evaluated Check Point, Fortinet, and others.

We use it to monitor all traffic, so we can do URL filtering with it. We can also use the VPN features, which we have not set up yet, but we know the functionalities are there. In addition, we use it to monitor all our trusted and non-trusted traffic, then block it as appropriate. 

It does a lot of threat management as well. It is like a threat management gateway and it does some virus scanning. From that perspective, it is really good.

We now have a lot more details about what our users are doing on the network. Whereas before, we did not know certain things they were accessing, websites they were going to, and what vulnerabilities were potentially being introduced into our network. Now, we have a very good understanding of what is actually traversing our network, what is coming in, and what is going out.

Threat management. That is very important, obviously. There has been a lot of press about hacking, virus vulnerabilities, the cron bug, etc. It is very important that we detect these as soon as it happens, so we can implement measures before they get on to our network. It is very good at doing that; it is very good at identifying these vulnerabilities.

The interface, maybe. It is all Java-based and I would prefer an HTML5 interface. It would make things a bit quicker. It is not that it is really bad once you are in, it is just another Java-based application that is not amazing. I am not really a fan of Java-based applications. 

The user-friendliness of the UI could be improved.

No issues, it is very stable. It is fairly easy to use. I would not say it is difficult, just sometimes it can be a bit sluggish navigating through pages. That is just purely because of Java.

We picked the PA-3050s. They can handle a lot of traffic, so we are nowhere near our limits on it. We are not really touching its full capacity at the moment.

It is very good. I have not actually called their support line, because we have a direct contact to a senior engineer in the company for any issues that we handle with them. I will say they are very responsive, and they do give you the information you need when you need it.

We previously used Cisco ASA. We switched to Palo Alto because it can do a lot more. They are called Next-Generation Firewalls (NGFW). They can do a lot of threat detection and things that the Cisco firewalls could not, or could only do with plugins, and the firewalls were not really built for that purpose. Palo Alto can handle a lot more and give us more insight into our network. 

The hardware install was mildly complex; it was somewhere in the middle. It was just about working out the best way to monitor our traffic, because you can have a segregation of interfaces. You can use something called vwire, which is like a bump in the wire, or you can use Layer 3 interfaces. It was just working out which way to go with. We could not really configure the Layer 3 interface solution properly, so we just went for a different setup. 

It was not overly complex. There was enough information online and enough support. There is enough info in the community on their website to allow you to do what you need to do.

For what you get, it does do what it says it does. It is a good value for an enterprise firewall.

We had a look at Check Point firewalls, as well as Huawei. 

• With Check Point, it was a feature-rich product, but it was a bit more expensive. 
• With Huawei, it was not really a valuable solution or as advanced as the other two, so we discounted them straight away.

Make sure you have a detailed plan of what you want to get out of it, you fully understand your network infrastructure beforehand and you have all the IP addresses documented and things that you might need before you actually implement it. Also, it is a feature-rich product, so ensure you have looked at what it can give you, and decide if you need all that functionality in your network. If you do not need it, then you can obviously go for something that is a bit less feature-rich.