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it_user531756 - PeerSpot reviewer
Senior Full Stack Developer Ruby on Rails at a marketing services firm with 51-200 employees
Real User
Using the interface, we can create content such as database tables. The satellite cache is not stable.

What is most valuable?

The most valuable features to me are the ability to create contents with the interface, such as creating database tables. The product's JSP APIs and REST APIs are also very useful.

What needs improvement?

Rules for contents personalization, workflows, publishing content, and the satellite cache all have room for improvement!

For how long have I used the solution?

I have been using Oracle WebCenter Sites for 10 years.

What do I think about the stability of the solution?

In a cluster environment, we had stability issues with the satellite cache.

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What do I think about the scalability of the solution?

We did not have any scalability issues.

How are customer service and support?

The technical support we received was excellent.

Which solution did I use previously and why did I switch?

I used a free OWS solution.

How was the initial setup?

The installation in a WebLogic environment is straightforward.

What's my experience with pricing, setup cost, and licensing?

It is an expensive product. I would try to negotiate a better price.

Which other solutions did I evaluate?

Before choosing Oracle WebCenter Sites, we evaluated Vignette and some free products.

What other advice do I have?

When you start a project, you should consult early on with your developers.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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it_user528918 - PeerSpot reviewer
Oracle Fusion Middleware Consultant at a consultancy with 1,001-5,000 employees
Real User
It presents middleware and ECM functionalities to the end user in a single portal application.

What is most valuable?

  • Worklist
  • Process Spaces
  • Discussion Board
  • Document Viewer
  • Blogs
  • Wiki

These features are great components in WebCenter Collaboration for presenting various middleware and ECM functionalities to the end user in a single portal application. This also gives a seamless experience with single sign-on capabilities.

How has it helped my organization?

It has helped us internally to collaborate better.

What needs improvement?

UCX needs improvement and better APIs for integration with custom and third-party apps; better layouts for mobility.

For how long have I used the solution?

I have used it for over six years now. (I started with 11g.)

What do I think about the stability of the solution?

It can get slower under load.

What do I think about the scalability of the solution?

I have not encountered any scalability issues.

How are customer service and technical support?

Technical support is 8/10.

Which solution did I use previously and why did I switch?

I have previously used IBM WebSphere portal.

How was the initial setup?

Initial setup was simple for standard things, but for customisation and third-party integration, it can get cumbersome.

What's my experience with pricing, setup cost, and licensing?

Pricing and licensing depends upon the other FMW products you use along with this.

Which other solutions did I evaluate?

We are an Oracle gold partner, so we didn't evaluate other products.

What other advice do I have?

It has excellent features and possibilities for collaboration; you will need skilled resources, though.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are an Oracle gold partner.
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Buyer's Guide
Oracle WebCenter
May 2025
Learn what your peers think about Oracle WebCenter. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
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Senior Analyst at a tech services company with 10,001+ employees
Real User
You can dynamically create navigation, pages and portals. Some parts seemed unstable.

What is most valuable?

  • Java-based content management
  • Runtime customizations

The main feature and idea of dynamically creating navigation, pages and portals are overall good and very valuable. Also, adjusting portal design (skinning) is quite easy. Then there is the WebCenter Content Repository, where you register the file system folder and can manage files of the portal. That feature is quite good too.

Defining permissions and access rights is also quite straightforward, as you can use JavaServer Faces expressions.

How has it helped my organization?

We developed a portal using the framework. Not all of the features were used though.

What needs improvement?

Some parts of the product seemed to be unstable; various exceptions which lead to reaching out for Oracle support. Using WSRP (Web service remote portlets) seems to be messy in terms of application deployment.

For how long have I used the solution?

I have used it for three years.

What do I think about the stability of the solution?

I certainly encountered stability issues;

Not sure if they are exactly WebCenter related, but sometimes unknown exceptions were raised on runtime or deployment that could be resolved by restarting the server.

Regarding WSRP: Web Service for remote portlets feature generates metadata
files during deployment so that WSRP portlet can be used.

However, this leads to a situation where the application cannot be packaged and customized via deployment plan, rather it needs to be packaged during deployment.

What do I think about the scalability of the solution?

I have not encountered any scalability issues.

How are customer service and technical support?

Technical support is decent, but slow.

Which solution did I use previously and why did I switch?

No content management solutions were used before.

How was the initial setup?

Initial setup was more or less straightforward, as the official IDE - JDeveloper was used.

Which other solutions did I evaluate?

I was not the one to make decisions. One competitor to consider would be Liferay Portal, for instance.

What other advice do I have?

Become as familiar with the product and features as possible before using it. Custom solutions might be difficult to implement.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user436023 - PeerSpot reviewer
Development Manager at a healthcare company with 1,001-5,000 employees
Vendor
WebCenter is OK, but we're not very happy with the API because when the devices come from the customer, they're not currently able to scan and read properly.

Valuable Features

The most valuable feature for us has been the ability to use it for planning our API, work orders, and PO stored in just one instance. It's been difficult integrating it for our applications, but we've been able to go live with PO and it's working.

Improvements to My Organization

It's helped us in a couple of areas. First, it's increased our efficiency, and second, it's eliminated human errors. Previously, requests were sent out on paper, although a certain percentage of them had to be manually entered into the system. This resulted in lots of errors and it required a lot of labor. With WebCenter, we can scan and capture all the information correctly, which is then imported into the system automatically. This means that there's no human interaction between WebCenter and the system, so it eliminates labor and headcount, and increases efficiency.

Room for Improvement

We are OK with WebCenter, but we're not very happy with the API because when the devices come from the customer, they're not able to scan and read properly. We're working with Oracle on this issue right now.

Deployment Issues

We've gone live with WebCenter, but we haven't been able to use the API, so we're still in the process of implementing that. We're having a hard time and feel that Oracle could offer us more support to resolve the issue.

Stability Issues

We have a lot of pain with instabilities and are not getting enough support from Oracle.

Scalability Issues

We are in the learning stages, so we don't know much about WebCenter in terms of its ability to scale for our needs.

Customer Service and Technical Support

We are having a hard time getting proper support to help us complete our implementation.

Initial Setup

It seems complex for us, especially since we aren't getting enough support from Oracle for the setup.

Implementation Team

We're setting it up with our in-house team and we're trying to get Oracle to provide us with support in doing so.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
Download our free Oracle WebCenter Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free Oracle WebCenter Report and get advice and tips from experienced pros sharing their opinions.