OpenText Enterprise Security Manager Reviews and Pricing

Techniqal Lead Enterprise Solution at a tech services company with 51-200 employees

Jul 1, 2021

Arcsight ESM is one of the best SIEM platform having market leading corelation engine, which is the plus point of Arcsight ESM it is very stable by its distributed architecture and scalability.

Pros and Cons

"I am satisfied with the solution's stability."

"Micro Focus does not have a physical presence here in Pakistan, although IBM does."

What is our primary use case?

We help our customers to implement the solution to detect known threats by state of the art variety of use cased offerings.

How has it helped my organization?

Arcsight ESM help customer in Automation for their complex security use case in order to detect the bad guys.

What is most valuable?

Corelation Engine by corelating the cross domain logs.

What needs improvement?

OOB content is limited Microfocus should release the smart connector update on quaterly basis.

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For how long have I used the solution?

I've been working with the Micro Focus ArcSight portfolio for nearly six years.

What do I think about the stability of the solution?

I am satisfied with the solution's stability.

What do I think about the scalability of the solution?

I am satisfied with the solution's scalability.

How are customer service and support?

We are satisfied with technical support and most of our problems have been resolved.

How was the initial setup?

Simple and pretty straight forward.

What about the implementation team?

We provide the implementation and maintenance services of the solution for our customers.

Which other solutions did I evaluate?

According to the Gartner Reports and Gartner Reviews, the main competitors of the solution are IBM and Splunk. They provide their services world-wide and do much implementation in the region.

the plus point for Arcsight ESM is having cross domain corelation feature.

What other advice do I have?

I rate ArcSight Enterprise Security Manager (ESM) as a 8 out of ten.

Which deployment model are you using for this solution?

On-premises

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner

reviewer2225733

Chief Executive Officer at a tech services company with 11-50 employees

Jul 25, 2023

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An AI-powered solution that is good enough to cover all cybersecurity activities

Pros and Cons

"The solution has gone beyond signature-based monitoring and analysis and is AI-powered. It is good enough to cover the full range of cybersecurity services."

"ArcSight ESM is not easy to use and it should be integrated with other tools that have infrastructure capabilities."

What needs improvement?

ArcSight ESM is not easy to use and it should be integrated with other tools that have infrastructure capabilities.

For how long have I used the solution?

I have been working with the solution for a few months.

What do I think about the stability of the solution?

ArcSight ESM is stable.

What do I think about the scalability of the solution?

The tool is scalable and my company has 20,000 users.

How was the initial setup?

ArcSight ESM is not difficult to deploy. It requires an extensive number of skilled cybersecurity experts.

What other advice do I have?

I would rate the tool a seven out of ten. The solution has gone beyond signature-based monitoring and analysis and is AI-powered. It is good enough to cover the full range of cybersecurity services.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.