Name: OpenText Data Protector
Brand: OpenText
Rating: 3.8 (102 reviews)

Network admin/security at a government with 1,001-5,000 employees

Oct 18, 2015

It's our choice for enterprise backup as it centralizes all our backup needs, although tech support should be organized in ascending tiers vis-a-vis customers' issues.

What is most valuable?

StoreOnce software
Federated deduplication
Vendor agnostic

How has it helped my organization?

It is our enterprise backup solution centralizing all backup needs.

What needs improvement?

Technical support process could be easier/technical web site.

For how long have I used the solution?

I've used it for five years.

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What was my experience with deployment of the solution?

When well-planned out and tested deployment was effectively flawless.

What do I think about the stability of the solution?

It’s as scalable as my pocket is – limited to my budget.

How are customer service and support?

Customer Service:

It’s as scalable as my pocket is – limited to my budget.

Technical Support:

As mentioned this needs work – support is very granular and needs reorganization. Issues should be separated into tier 1,2,3 etc teams vs type of support needed.

Which solution did I use previously and why did I switch?

I have used others – nothing is perfect.

How was the initial setup?

Fairly straightforward when planned out and reviewed.

What about the implementation team?

I did it by myself.

What's my experience with pricing, setup cost, and licensing?

Check the available options to ensure your purchasing correctly for your requirements.

Which other solutions did I evaluate?

We evaluated other backup solutions all of which are very costly compared to this one.

What other advice do I have?

If you don’t have sys admin resources to dedicate to this project, use proffessional services and ensure your support staff get knowledge after.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.

it_user321039

Infrastructure Supervisor at a retailer with 1,001-5,000 employees

Sep 30, 2015

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The biggest improvement to our organization is the Restore function which helps us find lost files. The GUI could use improvement.

What is most valuable?

I've used the product for a long time and am very familiar with all its features.

How has it helped my organization?

The Restore function helps us find lost files.

What needs improvement?

The operation is not so friendly for new users.
The GUI could also use improvement.

For how long have I used the solution?

I've used it for 10 years.

What was my experience with deployment of the solution?

Yes, client install is an issue for IT guys.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

7/10.

Technical Support:

9/10.

Which solution did I use previously and why did I switch?

I've only used Data Protector.

How was the initial setup?

The first setup was complex.

What about the implementation team?

I implemented it myself.

What's my experience with pricing, setup cost, and licensing?

Pricing and licensing is rarely bad for the end user.

Which other solutions did I evaluate?

No other options were evaluated.

What other advice do I have?

Read the user manual carefully, and find HP support to help you.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.

Buyer's Guide

OpenText Data Protector

January 2026

Free Report: OpenText Data Protector Reviews and More

Learn what your peers think about OpenText Data Protector. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.

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880,685 professionals have used our research since 2012.

it_user320259

CTO Infrastructure, Tehcnical Support, & Operations at a healthcare company with 1,001-5,000 employees

Sep 30, 2015

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It provides us with backups of both DB2 and HP-UX, yet it doesn't allow for scheduling or selecting backup options on a per-server basis.

What is most valuable?

It has the ability to backup both DB2 (IBM's RDBMS) and HP-UX (HP's Unix OS).

What needs improvement?

The ability to schedule and to select backup options on a per-server basis.

By comparison, Backup Exec has a nice way to select what to backup and where to backup.

For how long have I used the solution?

I've used it for three years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

5/10.

Technical Support:

5/10.

Which solution did I use previously and why did I switch?

We switched because we needed to backup DB2 and HP-UX.

How was the initial setup?

It's very difficult to understand the interface initially. Without support, it is difficult to configure and understand the solution.

What about the implementation team?

We implement in-house.

What was our ROI?

I didn’t calculate it.

What's my experience with pricing, setup cost, and licensing?

For us, it's a very expensive product.

Which other solutions did I evaluate?

Netbackup

What other advice do I have?

I recommend not to implement Data Protector, as it is not friendly and you need to have a dedicated person to administer it.

MS AlamSystem Administrator at a retailer with 5,001-10,000 employees

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Apr 11, 2018

i used data protest 6 and 7 but in this product i seen very familiar to use and handle the situation. but it not 100 percent recover exchange database file means some time its getting fails on testing. for my advise this is good for small data backup. but not for disaster recovery.

it_user320148

Backup Engineer at a manufacturing company with 10,001+ employees

Sep 30, 2015

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We can consolidate all our backup infrastructure requirements with one product, though you should prepare a large budget for it.

What is most valuable?

The ease-of-use.

How has it helped my organization?

We are able to slowly, but surely, consolidate all the backup infrastructure requirements with one product.

What needs improvement?

Reporting functions
GUI

For how long have I used the solution?

I've used it for three months.

What was my experience with deployment of the solution?

No issues so far.

What do I think about the stability of the solution?

There ave been some issues.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

8/10.

Technical Support:

8.5/10.

Which solution did I use previously and why did I switch?

We did, and we switched because of the usability and scalability.

How was the initial setup?

It was straightforward - very little hassle to get it up and running.

What about the implementation team?

We used a vendor team who were 8/10.

What was our ROI?

It is hard to quantify. It is a backup solution, plus ours is a complex environment with different offerings for different customers.

Which other solutions did I evaluate?

Other HP products, CA, Symantec.

What other advice do I have?

Prepare a bigger budget.

it_user285012Sr. Manager - System Analyst ( Datacenter Infrastructure) at a financial services firm

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Oct 15, 2015

We too currently use HP Data Protector. In my opinion all the enterprise data protection solutions require huge budget. But we understand that our data is also too critical which we cannot afford to lose at any cost.

Rami.chiha

Principal Systems & Storage Engineer at a tech company with 51-200 employees

Sep 3, 2015

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It has a wide range of compatibility and integrates with all OS's.

Valuable Features

- Fast and easy to use

- Wide range of compatibility

- Simple integration with all the OS

- Simple GUI interface with a lot features

Improvements to My Organization

Reliable Utility that would help a lot to automate backups and recovery operations

Room for Improvement

- Find a way to protect the IDB (internal database) from corruption without the user interaction

- Improve the Graphical interface look

Use of Solution

For 4 years

Deployment Issues

- Sometimes you will have problems to push the data protector client installation (Edit the hosts file on the installation server, cell manager and the client)

Stability Issues

-a lot of Internal Data Base corruptions (sometimes it becomes serious)

The user have to Backup the IDB daily and do the daily maintenance

Customer Service and Technical Support

9/10

Initial Setup

straightforward:

- install the cell manager

- install the clients

Pricing, Setup Cost and Licensing

I advise to install two cell managers with MOM license in case you have a DR site.

Disclosure: My company has a business relationship with this vendor other than being a customer. HP partner

it_user98628

Project Manager at a manufacturing company with 1,001-5,000 employees

Apr 9, 2014

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Integration with RMAN is very stable, robust and provides good diagnostics features to troubleshoot backup issues.

Valuable Features:

Integration with Oracle RMAN.

Improvements to My Organization:

HP Data Protector integration with RMAN is very stable, robust and provides good diagnostics features to troubleshoot backup issues.

Use of Solution:

10+ years (since it was called Omniback)

Initial Setup:

Straight forward.

We use it for all our

Oracle Database and applications
File servers
VMWare environment [SQL Servers, business & Intranet applications etc]

We had an issue during implementation of off-host LAN free backup of vSphere virtual machines using HP Data Protector. However that was mainly due to limited knowledge of the consulting company implementing the solution. After the implementation we didn’t face any issues.

Implementation Team:

A vendor team of HP.

I would rate them a 3/5, for the following reasons:

It took a long time to resolve some of the implementation issues.
They didn’t recommend the best practices for managing backups in a VMware environment