End-users require just a couple of training sessions and some documentation, and they are ready to go. They can start using the tool as an end user in a week or less. Managers or administrators require a technical specialist training workshop, which is a full-week course. After that, they need one to three months of training with laboratories and documentation. They would need at least three months to work well with the platform.

About a month of training is required for end-users, and for us, it was four months to understand One Identity Safeguard, but that was because we already had experience in other PAM tools like CyberArk.

Administrators required moderate training to understand configuration, policies, and workflows, while end users needed minimal training since access requests and approvals are straightforward.

The admin and managers required one to two weeks of hands-on training for vaulting, policy creation, integrations, and session management. The end users required only one or two days to learn about requesting access, launching sessions, and approvals.

The training took around two to three days for all users, as we had prior knowledge thanks to the virtual trial, making it easier to learn and use.