it_user621840 - PeerSpot reviewer
Business Analyst at a tech services company with 51-200 employees
Consultant
The system notes give me information about who changed the data and what data was changed. The user interface could be improved.

What is most valuable?

The system notes give me information of who changed what.

How has it helped my organization?

We are an implementation partner of NetSuite and we don’t use the product ourselves.

What needs improvement?

The user interface could be improved. The latest technology can be used to improve the list view of records and load pages faster on a browser. This will make the search faster.

It needs better POS features. It’s a point-of-sale system, implemented for retail business.

For how long have I used the solution?

I have used NetSuite ERP for three years.

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What do I think about the stability of the solution?

We have not really had any stability issues.

What do I think about the scalability of the solution?

We have had scalability issues.

How are customer service and support?

I would give technical support a rating of 2.5/5.

Which solution did I use previously and why did I switch?

We were using Openbravo ERP.

How was the initial setup?

The initial setup was simple.

What's my experience with pricing, setup cost, and licensing?

It’s a bit expensive.

What other advice do I have?

Make sure you have a good internet connection.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are a NetSuite partner.
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Buyer's Guide
Download our free NetSuite ERP Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
Buyer's Guide
Download our free NetSuite ERP Report and get advice and tips from experienced pros sharing their opinions.