NetScaler Reviews

My clients use it for load balancing. 

The tool needs to add a feature where we can access the network policy access manager. 

We are a distributor of Citrix NetScaler for nine years. 

You need to just upload the installation script. The deployment time ranges from minutes to days. 

I would rate the tool a nine out of ten. 

We used it mainly for GSLB (Global Server Load Balancing). It was the intelligent DNS service.

I found that the GUI was very easy to to navigate. If you were looking for something, it was fairly easy to find. There's a lot of third-party documentation and information available online as well.

Citrix should offer a demo or free-trial version of NetScaler. Several other vendors do, but Citrix does not.

Pricing should also be more readily available.

We deployed Citrix NetScaler in 2018, and I've worked with it for four years.

In the four years I was working on it, we didn't have a single incident. There were no crashes or abnormal behavior. We found it to be very stable.

We didn't have any issues with scalability.

I've contacted technical support once, and their response was timely. There were no issues.

I found the initial setup to be very easy.

Citrix NetScaler's pricing is slightly above average but not overly expensive. I would consider F5 BIG IP to be the most expensive, Citrix NetScaler to be the second most expensive, and then Kemp Load Balancer to be the third.

I am really happy with Citrix NetScaler in terms of the stability and user-friendliness of the user interface. It's easy to set up as well, and I'd rate it at nine out of ten.

I use the solution for its access gateway and endpoint management features to balance services.

The solution's most valuable features are low latency, reverse proxy, content switching, and access gateway.

We face challenges with the solution's firmware upgrades frequently. They should improve this particular area. 

I have been using the solution for nine years.

I rate the solution's stability as an eight. 

It is a very scalable solution. 

The solution's technical support team is good.

The solution's initial setup was straightforward. The deployment takes only a few hours. I rate the process a ten out of ten.

It is an enterprise solution. Thus, its costs are reasonable.

I recommend the solution to others and rate it as a ten. 

With Citrix ADM, one can manage NetScaler and ADC. One can also gather data on remote users, especially information on their bandwidth and the resources they use.

Feature, wise, one of the things that I use is the SSL dashboard to make sure my certificates are up-to-date on my NetScalers. So, it's very handy.

Some features of Citrix ADM are available on the cloud, which could really be helpful if they were available on an on-premise version. At the moment, I can't explain it in detail since I don't utilize the Microapps or StyleBooks in the solution, even though both are available in the cloud version. However, they are not available in the on-premise version. So, I use the on-premise version.

I have experience with Citrix ADM for twenty years. I am a reseller and a partner of Citrix.

It's a virtual appliance, and once it's up and running, it just runs. So, it is a stable product.

Just one solution can handle thousands of users and hundreds of ADCs. So, it is a very convenient tool to use.

Currently, the support team is experiencing a shortage of staff, making it difficult for users to reach someone knowledgeable.

The solution's initial setup was very easy. If ten means super easy, I rate it only an eight on a rating bar.

I would recommend those planning to use the solution, especially if they use or have ADCs or NetScalers in their environment. There are a lot of people who don't use the solution when they should.

There's still a lot of scope for growth and many features that can be added to the solution. Also, I'm unfamiliar with some of the features, so I can't speak on all of them now. Overall, I rate the solution an eight out of ten.

We solely use this solution for Citrix remote access.

This has allowed us to secure Citrix remote access from the internet, as it is currently the only solution available that enables this.

We appreciate that this solution facilitates our access to Citrix internet.

We would like to see some fairly large scale improvement in the configuration process for this solution.

This solution carries a high price point, which we would like to see some reduction in.

We have been using this solution for 10 years now.

We have found this to be a stable solution.

This is a scalable solution in our experience.

The setup for this solution is fairly complex.

We would rate this solution a six out of ten.

We mostly use VPN and enroll the NetScaler.

The most valuable feature is the SSL VPN.

The SLB could be better, and they should improve it. We want to see REST proxy and WAF capabilities in the next release.

We have been using this solution for three and a half years. It is deployed on-premises.

It is a stable product, and I rate the stability an eight out of ten. In addition, we have not faced any complications with the hardware.

I rate the scalability an eight out of ten, and we have no issues. We have 3000 people using Citrix NetScaler, and our business people use it daily.

I rate the technical support a six out of ten. We have some support delays and do not get solutions on time, which can be frustrating. In addition, their technical support does not understand our issues.

Neutral

The initial setup is a bit complicated. We used a third-party consultant for the setup. I rate the setup an eight out of ten.

The licensing is more expensive than others, and I rate it a seven out of ten.

I rate this solution a nine out of ten.

It has many use cases. It is used for the high availability of the service and for connecting local sites or geolocation sites called GSNP. 

We are selling all of its models. Citrix ADC can be deployed on the cloud or on-premises.

Citrix ADC has increased the productivity of the staff by keeping all the applications available all the time.

It also increased the security of the online application by enabling the web application firewall feature.

With the amazing scalability features of the Citric ADC, we have been able to save money.

High availability, performance, scalability, and security are the main pillars. It enhances the security for accessing the applications.

It is very user-friendly, and it works fine. The management of the device is very easy from a technical perspective.

It does not have a sandbox cloud service and antivirus. It should have on-prem or cloud sandboxing and antivirus.

I have been using this solution for five years.

It is stable.

It is scalable.

They have awesome support. I can give them a four and a half out of five.

Positive

It has a medium level of complexity. It is not complex, and it is also not that easy.

Its price is comparable to others and affordable.

I would advise doing proper sizing and proper configuration to get the maximum benefits of this solution.

I would rate Citrix ADC an eight out of ten. Everything is very good in this solution.

There's a very powerful content switching capability, load balancing capability, and SSL offloading, layer-to-firewall capabilities, routine capabilities, policies, and rewrite policy capabilities. So there are a lot of capabilities in this solution.

The most valuable feature is SSL offloading.

The solution can improve their support and send tickets directly to a Citrix ADC engineer in order to avoid having to escalate each support call.

I have been using the solution for 20 years.

The solution is extremely stable.

The solution is scalable.

I think that the solution needs to be handled by a team of Citrix ADC engineers, not just a normal support desk. Every single time you log a support call, it has to be escalated anyway, so why not just give us direct access to the Citrix ADC engineers?

Neutral

The initial setup is straightforward with some training. You can get the solution up and running out of the box, but training does help. Deployment can be completed in three days if you have all the bits and pieces in place. We use three technical engineers for deployment.

The deployment was completed in-house.

You can do CapEx and then a yearly monthly fee, or you can do a subscription model, whether that's one month, month-to-month, or three-year subscription model. I give the solution an eight out of ten for pricing.

I give the solution a nine out of ten.

We currently have 40 - 45 people using the solution.

I recommend using an integrator that knows what they're doing. You need to validate the integrator's capabilities.

I think it's a really, really solid, well-run, nice solution.