NetScaler Reviews

We provide the solution to customers on their premises. We use Citrix to provide their network infrastructure for their business solutions. We have an automated scenario implemented where we can deploy architectures with an automation script.

We have good customer support. And since we've been working on the solution for the last five years, it's intuitive to us, and we can provide new solutions, applications, and implementations.

One of the most glitchy things in NetScaler comes whenever they upgrade something. Their upgrades are not very backward compatible, and sometimes they mess up, and we'd have to speak to someone. Also, Citrix is limiting their support for the load balancer to their legacy customers only. They are not providing the services to new customers or clients. Citrix is changing its business model.

We also need more things on a DNS-based system. For some of the new DNS, the features that can be included would be good.

Moreover, the solution should be more user-friendly. If one implements it once, they will get all the dos and don'ts. But first-time users would not know. And the documentation has limits and gaps. First-time users need to go to the support team and get their expertise to get it done.

We have a setup that's been running for the past six years.

I rate the solution's stability a six-and-a-half out of ten. Sometimes, we face issues with upgrading time.

I rate the solution's scalability an eight out of ten.

Since we use quite a lot of electricity, we don't just scale up. We also scale down when we don't need it for cost-effectiveness. With scalability, we are not facing any issues, and the solution works quite well.

We have more than 2,500 individual customers daily. That is the smallest customer base we have on this solution.

I rate the initial setup a six-point five or seven out of ten because it was difficult. Because we have lots of experience already on this product, we understand how to work with it. But people purchasing it and trying to implement it for the first time would need support from the support team. If first-time users mandatorily need support, it's not user-friendly.

Because we have automatic implementations enabled, the solution takes half a day to deploy. But it will take longer for new users. If I were doing a POC, I would probably take three to four business days to deploy the solution.

The deployment process is all automated. We prepare our environment using Ansible scripts.

I rate the pricing an eight out of ten since it is expensive. The pricing can be a problem for smaller businesses.

There is a separate cost grade for the kind of support you get.

I suggest everyone does their own POC because everyone has their requirements. They should do their research and see what fits better for them.

I rate Citrix Web App and API Protection a seven-and-a-half out of ten.

We are using Citrix ADC as a VPN appliance, and use it as a load balancer for a few different services.

We have a custom application that we use, and we were able to port it over from a legacy system into the ADC.

I find all of it to be valuable, because of the flexibility that is built into this product.

If we need an on-premises load balancer, it's easy enough to spin those up here an there and the VPN seems to be pretty solid as well.

The licensing model that Citrix employs need to be improved. There are specific features that we like but are not available at our licensing level.

There are certain features that are very useful and Citrix makes you pay a bit more for them. I think that they should be included as default features.

In the next release, I would like to have the ability to inspect the SSL payload. It should be included by default.

I have been using Citrix ADC for almost a year.

It's a stable product and I haven't found any issues with it. It's been working well for us this entire time.

Scalability is not really applicable in our case. We have moved towards the cloud.

I don't believe that we plan to scale on-premises any further.

We have approximately 500 users in the company who are using this solution.

Technical support is good. We have reached out a couple of times and they were able to assist us quickly, even on the weekend.

I would rate technical support a nine out of ten.

It depends on who you get, there are some who want to redirect you to professional services. Once you get them on board, their service is good.

Previously, we used Juniper VPN. The hardware was older.

The initial setup was fairly complex. There is a bit of a learning curve.

We worked with professional services during our deployment.

It's an expensive product but it works well.

My advice to anyone who is looking at implementing Citrix ADC is if they need flexibility, it's a stable product. It's one of the better appliances that I have used, even in a virtual environment, it's working great. I can recommend it.

I would rate Citrix ADC a nine out of ten.

• Load balancing business web applications
• Load balancing core infrastructure services e.g. App-V, Ivanti UWM, Citrix Storefront and Director
• Application firewall features WAF for more secure application access
• XenApp/XenDesktop application gateway with two factor authentication
• Use of MAS for analytics and centralised management

• Allows the user to easily scale out application delivery.
• Provides secure remote access.
• Ease of management and business continuity support.
• Powerful, reliable, and feature rich solution all in one appliance.

NetScaler MAS centralised management and analytics makes it is easy to support, manage, monitor, and maintain a NetScaler solution.

It should offer more flexible cost-effective licensing for small to medium sized organizations i.e. a pooled licensing option on entry level MPXs like 5901s.

Not many of our customers use the solution's web application firewall. We use the solution's IP Reputation and bot protection features. We use the solution mostly as Citrix and Gateway ICA proxy and load balancing. There are a lot of changes with the solution, but Citrix NetScaler has quite a comprehensive portfolio of training courses.

The licensing model and technical support of the solution could be improved. The exchange rate with the local currency contributes a lot to why some of our customers are looking at alternatives.

I have been working with Citrix NetScaler since it first came onto the market. I have been using the solution before the Gateway feature was a part of NetScaler, and it was a stand-alone product. I have been using the solution since Citrix acquired the product.

Citrix NetScaler is a scalable solution.

Citrix NetScaler has many features. The solution's basic features, like load balancing and Gateway, are pretty easy to use. It becomes complicated very, very quickly in large environments because it has many features. I would recommend the solution to other users.

There are much cheaper alternatives if you just need the solution for basic load balancing. There are no alternatives to Citrix NetScaler if you want to use it as a Gateway and access it from the public network. Integrating Citrix NetScaler with the existing infrastructure and applications is pretty straightforward once you get the hang of things.

Overall, I rate the solution a nine out of ten.

With Citrix ADM, one can manage NetScaler and ADC. One can also gather data on remote users, especially information on their bandwidth and the resources they use.

Feature, wise, one of the things that I use is the SSL dashboard to make sure my certificates are up-to-date on my NetScalers. So, it's very handy.

Some features of Citrix ADM are available on the cloud, which could really be helpful if they were available on an on-premise version. At the moment, I can't explain it in detail since I don't utilize the Microapps or StyleBooks in the solution, even though both are available in the cloud version. However, they are not available in the on-premise version. So, I use the on-premise version.

I have experience with Citrix ADM for twenty years. I am a reseller and a partner of Citrix.

It's a virtual appliance, and once it's up and running, it just runs. So, it is a stable product.

Just one solution can handle thousands of users and hundreds of ADCs. So, it is a very convenient tool to use.

Currently, the support team is experiencing a shortage of staff, making it difficult for users to reach someone knowledgeable.

The solution's initial setup was very easy. If ten means super easy, I rate it only an eight on a rating bar.

I would recommend those planning to use the solution, especially if they use or have ADCs or NetScalers in their environment. There are a lot of people who don't use the solution when they should.

There's still a lot of scope for growth and many features that can be added to the solution. Also, I'm unfamiliar with some of the features, so I can't speak on all of them now. Overall, I rate the solution an eight out of ten.

It has many use cases. It is used for the high availability of the service and for connecting local sites or geolocation sites called GSNP. 

We are selling all of its models. Citrix ADC can be deployed on the cloud or on-premises.

Citrix ADC has increased the productivity of the staff by keeping all the applications available all the time.

It also increased the security of the online application by enabling the web application firewall feature.

With the amazing scalability features of the Citric ADC, we have been able to save money.

High availability, performance, scalability, and security are the main pillars. It enhances the security for accessing the applications.

It is very user-friendly, and it works fine. The management of the device is very easy from a technical perspective.

It does not have a sandbox cloud service and antivirus. It should have on-prem or cloud sandboxing and antivirus.

I have been using this solution for five years.

It is stable.

It is scalable.

They have awesome support. I can give them a four and a half out of five.

Positive

It has a medium level of complexity. It is not complex, and it is also not that easy.

Its price is comparable to others and affordable.

I would advise doing proper sizing and proper configuration to get the maximum benefits of this solution.

I would rate Citrix ADC an eight out of ten. Everything is very good in this solution.

We used this mostly for disaster recovery plan (DRP), for global service load balancing, and Citrix Access Gateway. 

What I found most valuable from Citrix ADC were the Content Switching and Integrated Caching features which were the things we commonly installed for our customers.

The only thing customers told me that could be improved is that they would like to be able to purchase and receive the products in one box, rather than two boxes. This is something related to marketing, though.

We were partners with Citrix for 15 years. We used it for 15 years.

I also found this solution to be stable.

I found it to be scalable.

Our customers' feedback was that support wasn't the best. Cases were often on queue and there were delays in solving their issues, leading to customers getting angry. Support could be improved.

I was able to try F5 and Radware. The price for Citrix ADC here in Mexico was good when you compare it with F5 and Radware.

The setup was easy. For the first version of this solution, it was not very user-friendly, but in the last edition we used, the setup was very user-friendly.

We implemented it for our customers through our in-house team of 3 consultants. I think 3 people is sufficient for implementing this solution to our customers.

I was able to evaluate F5 and Radware.

My rating for this solution is ten out of ten. I think it is the best product ever.

My recommendation is for customers here in Mexico to try it. I feel it is the best solution in the market, at least here in Mexico. My message to customers here is to try it and they'll never be disappointed with this magic box.

We primarily use it for load balancers. 

It has helped us to increase the resiliency and performance of the application.

There are multiple features that I have found to be valuable including load balancing, supply authentication, web for application firewall, and the reverse proxy.

The technical support has room for improvement. 

Stability is amazing. 

Scalability is amazing. There are 1,000 plus employees that are using it. Anybody from the CEO to the technicians or the receptionists.

The initial setup was straightforward. We only required one staff member for the deployment. 

You get the value for your money. There aren't any hidden fees. 

It's one of the best application delivery controllers available in the market and it requires very minimal administrative effort to manage it.

I would rate it a ten out of ten.