NetScaler Reviews

I like app flows and custom flows. They integrate with multiple flows.

Citrix ADC is a complex product, and it takes time to understand these things. But the documentation is poor, and the deployment is difficult. Integration could also be better because what I find is that you cannot easily integrate the panel in the second sector. What I have found is that in the last index, there is a limitation when getting validated. Technical support could also be better.

I have been working with Citrix ADC for about six months.

My impression is that they are okay but have room for improvement. Technical support is not excellent, but not that bad either. In some cases, in some calls, we got the answer upfront, or one was given later. But most of the time, we have to do a follow-up call.

The initial setup was complex for me.

I would recommend this solution to potential users because most are working from home in today's scenario. 

On a scale from one to ten, I would give Citrix ADC a seven.

By using this solution, we are accessing our server's resources in a secure manner. It has complete end-to-end encryption, and it provides secure data access. It doesn't matter where our users are sitting or from where they are coming to our network.

It has been a very useful solution for us. It has allowed us to manage the application accessibility even during the pandemic. We have complete visibility of application accessibility and any malicious activities. We also have an analytics report. Thus, we are able to provide support for our infrastructure in a very secure manner.

Content filtering, security layer, and application customization features are the most valuable.

When a new version comes out, sometimes, my existing configuration gets wiped out. They should work on this so that my existing configuration doesn't get impacted with an upgrade to a newer version.

There could also reduce frequent firmware upgrade activities and have a stable version so that once we upgrade it, we don't have to upgrade it for two to three years.

It has been a while since I have been using this solution.

It is very stable. I would give it a nine out of ten.

It has good scalability. I would give a nine out of ten for scalability. It is up to the mark in terms of maintaining the security of my environment while upgrading the product. We have more than 1,000 users. As of now, we don't have any plans to increase its usage. We will definitely increase its usage if there is a need in the future.

Their technical support is good.

I have used other solutions, but they could not fulfill my requirement of application connectivity, printing, and other things. This solution meets my requirements, and I am happy with it.

It is a user-supportive environment. It is easy to add a new feature or platform. Our deployment was done in a phased manner, and it took us a month to complete the deployment.

Its licensing cost is much higher than other products, but it is acceptable because it is a one-time investment, and we are getting our requirements fulfilled when we buy this product. So, there is no issue with the pricing.

I would advise others to first do the assessment of the requirement. Based on the requirements and assessment, you can evaluate the product to see whether your requirements are getting fulfilled or not. Based on that only, you should go for a solution, but I'm sure if you adopt this, you will find it to be a very good solution.

By working with Citrix ADM, I have learned how to work in a mixed and seamless environment while accepting the challenge of providing seamless connectivity in a secure manner to all business users.

I would rate Citrix ADM a nine out of ten.

We deploy it for enterprise customers and some schools that are located in Denmark.

The load balancing is one of the most valuable features. We have several load balancing solutions like F5 and Fortinet.

I will try to migrate all the tools to the cloud because there is more lab and more VPN scalability available in the cloud. It is not available on-premises.

I have been using Citrix for the past four years. 

Of course it is stable. We have had some errors, like authentication issues, although those are easy to fix.

It is scalable enough. 

We started with 100 users and now are up to 2,500.

We have contacted their technical support. They provided their contact details, the account manager details, so we contacted them frequently and as required. They are very good. 

We are also familiar with F5.

The initial setup was straightforward. It's deployed in our central location and four different other plants. It's not complex for those types of environments. Including the network setup, the entire deployment took 45 days. 

I did the deployment together with my team. The deployment required four advanced engineers. 

We also evaluated Fortinet but we found that it is not that good a solution in terms of it being user-friendly and it was not very scalable. Comparatively, FortiGate is a good option, and reading-wise I think it's good.

I would tell someone considering this solution to know your use cases and get good documentation. 

When we experienced an issue, we made documents and we can share those documents and share all the details to help provide others with solutions. 

I would rate it a six out of ten. 

Not many of our customers use the solution's web application firewall. We use the solution's IP Reputation and bot protection features. We use the solution mostly as Citrix and Gateway ICA proxy and load balancing. There are a lot of changes with the solution, but Citrix NetScaler has quite a comprehensive portfolio of training courses.

The licensing model and technical support of the solution could be improved. The exchange rate with the local currency contributes a lot to why some of our customers are looking at alternatives.

I have been working with Citrix NetScaler since it first came onto the market. I have been using the solution before the Gateway feature was a part of NetScaler, and it was a stand-alone product. I have been using the solution since Citrix acquired the product.

Citrix NetScaler is a scalable solution.

Citrix NetScaler has many features. The solution's basic features, like load balancing and Gateway, are pretty easy to use. It becomes complicated very, very quickly in large environments because it has many features. I would recommend the solution to other users.

There are much cheaper alternatives if you just need the solution for basic load balancing. There are no alternatives to Citrix NetScaler if you want to use it as a Gateway and access it from the public network. Integrating Citrix NetScaler with the existing infrastructure and applications is pretty straightforward once you get the hang of things.

Overall, I rate the solution a nine out of ten.

We use the product for load balancing and as a reverse proxy solution.

The tool's pricing is a pain point since we have many cheaper alternatives. 

I have been working with the solution for five years. 

I rate Citrix ADM's stability a nine out of ten. 

I rate the tool's scalability a seven out of ten. 

Citrix ADM has a good tech support. 

Neutral

I rate the solution's deployment an eight out of ten, and was straightforward. It was completed in three weeks. 

Our customers are mostly medium enterprises. 

I rate the tool's pricing an eight out of ten. 

I rate Citrix ADM a seven out of ten. 

I like the solution's simplicity compared to Citrix's on-prem solutions. Citrix is not an easy technology, but they tend to make things very simple now.

The solution's pricing is a big concern and should be improved.

I prefer not to contact the solution's technical support. They will not resolve the problem, and we will have to do it ourselves.

Neutral

I rate Citrix Web App and API Protection a six out of ten for the ease of its initial setup.

On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight or nine out of ten.

I have been working with Citrix for more than eight years. I recently discovered Parallels RAS, which is better than Citrix in terms of cost and simplicity. Unlike Citrix, Parallels RAS is an all-in-one solution, and it's easy to deploy.

Overall, I rate Citrix Web App and API Protection a seven out of ten.

The main use of Citrix NetScaler was for application integration. My clients wanted their applications to be managed through Citrix NetScaler.

The most valuable feature of  Citrix NetScaler was the seamless integration. Additionally, the UI is good.

Citrix NetScaler has been recently acquired by another company and the support has been negatively impacted, the solution is at its end of life. The support for the solution could improve. The sales team needs to be improved.

I have used Citrix NetScaler within the last 12 months.

Citrix NetScaler is stable and robust.

Citrix NetScaler is scalable but could improve.

I have three to four customers.

I rate the scalability of Citrix NetScaler a seven out of ten.

The video technical support from Citrix NetScaler was satisfactory.

The initial setup of Citrix NetScaler is straightforward. The process is easier than competitors. The solution took us approximately 20 days to deploy because we had many applications that needed to be scheduled.

The requirement was to provide load balancing of multiple applications and publish all the applications behind Citrix NetScaler.

The license for Citrix NetScaler is on an annual basis and it is reasonably priced.

I would not recommend this solution to others.

I rate Citrix NetScaler an eight out of ten.

Citrix NetScaler is an Application Delivery Controller which we use to manage our gateway load balancing and web solution.

Citrix NetScaler supports our virtual appliance solutions.

Citrix NetScaler is a complete solution that is customizable, easy to configure, and has the most features.

Citrix NetScaler has stopped supporting the older versions and that has made it difficult for some of our clients. I would like to have continued support for older versions of the solution.

The vendor provides frequent patches, however, the security of the website has room for improvement.

The cost of the solution has room for improvement.

I have been using the solution for almost six years.

The solution is stable.

The solution is scalable.

The tech support is good.

Positive

The older version was complex to set up but now the solution's GUI is easy to configure.

The deployment consists of going to the storefront and configuring Citrix NetScaler on-premises.

The deployment does not take long but after the basic configuration, we have to customize based on the customer's requirements.

The implementation is completed in-house.

Our clients have seen a return on investment.

I give the price of the solution a seven out of ten.

I give the solution an eight out of ten.

The maintenance of the solution is not complex.

Citrix NetScaler is the best Application Delivery Controller on the market and I recommend it to others.