NetScaler Reviews

We have one project for our telecom and another for our port to manage traffic.

In our country, it is not possible to implement in the cloud.

• Loadbalancing
• It has disaster recovery functionalities.

We are working the Oracle to publish all the web applications on the platform in the next phase of the application. This will be good for us because there are additional security features added into the platform from the website.

The reporting is not so good. They don't have an application to connect the logs.

The stability is good. If there is a problem, the load will be shifted to other sites automatically, which has been a good experience for us.

It is working now at two sites.

The technical support is fine. I would rate the technical support as a five (out of five). They gave us extra support during the deployment phase.

We used the documentation to deploy it. 

When we deploy the product, we also buy the Professional Services from Citrix. Another engineer and I also worked on these products.

We have all the features and functions of Citrix because we have a premium license.

For partners, NetScaler is not as expensive price-wise versus F5. The biggest difference between NetScaler and F5 is the support. F5 has better support, and it is important to have good support. I have recommended to NetScaler that they improve their support.

NetScaler is a good product for partners.

I would rate NetScaler as an eight (out of 10).

Our primary use cases are for the different local LANs and for exchange, a local LAN SharePoint, a local LAN for web applications and for different RDP, remote desktop publishing solutions, a local LAN for intranet, web applications, internal web applications, etc. and for all command switching and full VPN gateway for Citrix and for apps and desktops. We deal with enterprise companies, so around 5,000 users. I'm the Senior Principal IT Consultant in our organization. 

Citrix is a complete solution for those looking for an all-in-one. It's all there, the NetScaler gateway, remote access, internet access, optimization, load balancing, you have Citrix desktop publishing and VDAs. You can create a complete solution with Citrix. That's a good thing. If you have to troubleshoot something there's no problem like you would have if you were working between different solutions. If you're dealing with different manufacturers, there's always a problem with troubleshooting - nobody wants to take responsibility.

The solution has too many bugs in the software and it's always difficult when you need to update. If you have bugs in one firmware and you fix them and then update, sometimes it doesn't work in the correct way. Even when there are new feature releases, the problems are not always solved. Instability is an issue. The product also offers a lot of features that are not necessary, you don't need them. 

Bug fixing is a problem in this solution and they should consider focusing on that in any future release. 

I've been using this solution for over 10 years. 

The solution is somewhat lacking in stability. 

Scalability of the solution is fine. 

Technical support could be better. Response is good but when I open a ticket at Citrix because I have a problem, it's not because I want to check a simple configuration task on a support line, I want a solution.

I worked for a long time with F5. I've only worked with Microsoft and Cisco solutions. We're currently checking other options for a new customer. 

Initial setup is straightforward, deployment time really depends on the environment of the customer. 

I think the price is okay. 

If anyone wants to implement this solution, it's important to be clear about your use case in order to grow with the product. Functionality always depends on the underlying networking. If there is trouble in the underlying networking, then you'll always have problems with NetScaler.

I would rate this product a three out of 10. 

This solution acts as my web server, web application server, firewall, and load balancer. I also use it for IPSec 4 to IPSec 6 conversion.

The most valuable feature is load balancing. This solution will do both global and local load balancing.

The WAF features are very helpful.

The WAF component needs to be simplified so that it is easier to use.

In the next release, I would like to see more firewall policy support.

I have been using Citrix NetScaler VPX for about five years.

There are a few bugs here and there, but technical support has been able to assist with them.

This solution is easy to scale if we have up to ten servers, but much higher and we need to use a different level of license. It is a little bit expensive.

We have approximately 2,000 users.

I am quite satisfied with the technical support.

We did not use another solution prior to this one.

The initial setup is straightforward.

I installed this solution with the help of my own team.

Our licensing fees including technical support are approximately $3,500 USD.

We evaluated a solution by F5, but we found it to be a little complex and we didn't proceed with it.

My advice for anybody who is considering this product is that it works best for small-scale industry. I would recommend this for a small business, but not for larger organizations. It works quite well for 1,000 or 2,000 users, but I would not recommend more than that.

I would rate this solution an eight out of ten.

We deploy it for enterprise customers and some schools that are located in Denmark.

The load balancing is one of the most valuable features. We have several load balancing solutions like F5 and Fortinet.

I will try to migrate all the tools to the cloud because there is more lab and more VPN scalability available in the cloud. It is not available on-premises.

I have been using Citrix for the past four years. 

Of course it is stable. We have had some errors, like authentication issues, although those are easy to fix.

It is scalable enough. 

We started with 100 users and now are up to 2,500.

We have contacted their technical support. They provided their contact details, the account manager details, so we contacted them frequently and as required. They are very good. 

We are also familiar with F5.

The initial setup was straightforward. It's deployed in our central location and four different other plants. It's not complex for those types of environments. Including the network setup, the entire deployment took 45 days. 

I did the deployment together with my team. The deployment required four advanced engineers. 

We also evaluated Fortinet but we found that it is not that good a solution in terms of it being user-friendly and it was not very scalable. Comparatively, FortiGate is a good option, and reading-wise I think it's good.

I would tell someone considering this solution to know your use cases and get good documentation. 

When we experienced an issue, we made documents and we can share those documents and share all the details to help provide others with solutions. 

I would rate it a six out of ten. 

We are using NetScaler VPX as a gateway for our virtual applications and desktops.

The most valuable feature is the securing of virtual apps and desktops.

This solution increases the backend network service performance, which is one of the things that we like the most.

Bugs in the software have had an impact on us. Better quality control or quality assurance would be an improvement.

Some of our customers have questioned the security of this solution lately, wondering whether it is safe or not, so enhancements in this respect would be good.

I have been using Citrix NetScaler VPX for seven or eight years.

Citrix NetScaler VPX is a very stable solution and it is used on a daily basis. Its use is quite crucial.

This is a scalable solution and it is easy to expand.

We have a variety of clients that range in size from small businesses to enterprise-level customers. Most of our clients are of medium size.

The technical support for this solution is pretty good.

Prior to this solution, we used F5 BIG-IP and the Azure Load Balancer.

The initial setup is simple. It takes 30 or 40 minutes to deploy.

I am a consultant and the person responsible for deploying this solution. Usually, one or two engineers are used during deployment.

The number of people required for maintenance depends on the scope of the project. I would say that two to three people are the average.

The licensing costs for this solution vary depending on which model is being used. It comes in many different sizes and models. I think that the cost of support, or maintenance, might be in addition to the standard feeds.

Our clients do evaluate other options and vendors such as F5, Cisco, Palo Alto, and Microsoft Azure before deciding on which solution to implement. People generally choose Citrix NetScaler because of the performance that it offers. Also, if they have other products by Citrix then it is generally a good idea to stay with the same vendor because of compatibility.

This is definitely a solution that I recommend.

I would rate this solution an eight out of ten.

The primary use case of this solution is to serve as gateway.

The features I find most valuable are the gateway feature and the SQL load-balancing that you can do as well.

I think the documentation should be improved - there should be more documentation. In the next release, I would like to see more analytics, better dashboards, and some management monitoring tools.

Our client has been using this solution for many years now.

It is a very stable program.

I believe this solution is very scalable.

I am satisfied with the technical support.

The program is easy to install and to set up.

Citrix NetScaler VPX is not the cheapest solution out there, but you get what you pay for. There are also additional costs to the standard licensing fee.

This solution gets a ten out of ten rating from me. My advice to others is that they need to be clear of what they want to actually achieve and plan before they deploy. They should make sure that it actually meets the business requirements or the use case that they are trying to fix or sell. 

I work as a senior sales engineer and business developer manager and we distribute the Citrix NetScaler AppFirewall. My job is in presales and I'm also a distributor, assisting the company partners.

Our customers are generally enterprise and public companies and our primary use of the product is for security and work balancing applications. Implementation of the product assists with all the applications and the customer's communication requirements. NetScaler can do a lot of things. We make a point of always using the latest version of the product.

I think that the work balancing applications are the most valuable feature. The licensing model that Citrix has implemented is very good. It's a pay-by-use system. 

The product could be improved by making it easier to use and easier to implement. We've had some difficult problems with that. 

An additional feature they could include more of a firewall, as you would find with Checkpoint, Fortinet or Palo Alto firewalls, which all have specific features for security. It would be good if they could include some kind of technical analysis in the next version but I don't know that is part of the Citrix strategy. 

The Citrix technical support is very good and the support from the company sales engineer is very good too. 

The initial setup can be problematic. The length of time it takes to implement really depends on the project. It normally takes around two weeks.

Our company carries out the implementation, the integration of the solution on the customer's infrastructure. In Portugal, we have a lot of enterprise and public sector implementations and a lot of different products available for mounting infrastructure. Sometimes the older implementations and on-prem implementations haven't been done properly and we need to manage this for the customer and for the implementers. You need to know very well what the customer has in order to implement the solution. 

The deployment model depends on the customer and normally it's carried out by the customer, because NetScaler in Portugal, where I am, isn't well known so we do a proof of concept first for a couple of months and then after the installation, configuration and the customer approves the product, then the department delivers it. 

There are some security problems, there's are DOS problems, different kinds of attacks. Another one is for load balancing the charge of the application because NetScaler is a very good solution to load balance the load off the application itself, from Citrix or from another solution. These are the best cases, security and load balancing.

I would rate this product a nine out of 10. 

We primarily use the solution as a device for connections from our mobile corporate devices to our infrastructure.

provided a secure connection to critical information

Authorization from mobile diverse for end-users to our infrastructure is a valuable feature. 

We have issues with the certificates. All authorization processes need certificates, however, every three months we needed to change certificates. This process is complicated for us because Citrix does not have a not user-friendly interface and does not off user-friendly services. This needs a lot of improvement.

The solution is stable.

The solution is scalable.

No

The solution was very easy to deploy.

The implementation was handled internally by our team.

For enterprise-level pricing, the cost isn't too high.

I'd rate the solution nine out of ten. It's pretty good, but the issues surrounding the certificates make it a difficult system for us.

In terms of advice, I would give to others, I'd say that they should read the manual before implementing the solution. Also, be sure to have someone on your team who knows Citrix very well. If you do not understand all processes when you deploy this solution, you will have issues.