NetScaler Reviews

My primary use case is for disaster recovery.

The best feature of Citrix is its track record of stability in its features.

An area for improvement would be the difficulty in finding information about standard licensing costs over the internet. They should provide some reference prices on the net to be quickly referred to. I would also like to see virtualization of the ad systems in the next release.

Citrix is a pretty robust and stable product. It has an edge because it's more stable than other solutions like Avaya and VMWare.

This solution is scalable.

I would rate this solution as eight out of ten.

On-premises

We have several use cases but as an example, I have a banking customer who wants to know about their environment with Virtual Apps and Desktops. They're interested in performance, connections and network latency. The management part of Virtual Apps and Desktop is not available when you look at Citrix Cloud, it doesn't provide that information. To get more, you need to use ADM. I'm a cloud solutions architect and we are resellers of Citrix ADM.

This solution provides customers with the option to leverage all the features to gain more insight and visibility of their environment. Previously, they were always complaining about this lack of data and now performance has improved. 

I think the analytics is the most valuable feature. 

I think the interface could be better. I think some customers struggle with that. I mean, the learning curve takes a little longer than in other solutions so I think the interface and maybe training could be improved. 

I'd like to see another licensing model that could complement or be similar to licensing models of other networking solutions. It adds flexibility for the customer. 

I've been using this solution for three years. 

The solution is stable. 

The solution is scalable. My customers are usually mid-size organizations. Some small business, a few large companies. I now have a client that has close to 10,000 users.

I think Citrix has good technical support and a good escalation strategy.

The initial setup is very straightforward, very easy. Our implementation strategy is to make a personal assessment for each client and then deploy the tool and all necessary components. It doesn't take more than two hours.

Customers have looked at Ryzen or other cloud services like Amazon, Microsoft Desktop or Azure Virtual Desktops. The advantages of Citrix is that it's managed from a single interface whereas other solutions don't have that presentation or that interface. I also think that ADM and other solutions Citrix offers are very complementary to each other. 

It's important to know about other Citrix solutions, it improves the experience. Citrix improves the Virtual Apps and Desktop interface in Citrix Cloud. There are two ways to visualize or take action with the data. I think they are well on the way to being the right solution. It's very viable, they're doing a good job.

Private Cloud

Other

We are using this Citrix ADC with Windows Applications and desktop delivery.

They need to improve the ADC report

The most valuable features are the VDA Delivery, Gateway Fort, and the load balancing.

The security is okay, but the monitoring and reporting need improvement.

The price can be reduced. Our customers have compared the pricing and have indicated that there is a big difference compared to others, so it should be more competitive.

I have been using this solution for the last three to four years.

They have both the VPX and the MPX hardware, and with the ADC, it's a stable product.

With a subscription, they will give you immediate support.

Straightforward

In-house Team

When compared to other solutions, the cost is high.

There are subscriptions for technical support available for an additional fee.

This solution can be deployed on-premises, public cloud, and private cloud. It's hybrid.

It's a good product and I recommend it.

I would rate this solution an eight out of ten.

On-premises

We are a solution provider and when we need to implement application delivery control then Citrix ADC is one of the products that we suggest to our clients.

Manageability and visibility are good.

The interface needs to be improved because the competition is coming up with ones that are more eye-catching, straightforward, and sophisticated.

I have been working with Citrix for three years.

We are very happy with its stability.

We have no issues with scalability.

Currently, our customers for Citrix ADC are large-sized organizations.

I would rate the technical support a seven out of ten. They are okay. When they are investigating a problem then they need a lot of information, and there is a lot of back and forth.

The situation is the same with most of the big vendors.

We also deal with Fortinet FortiADC, and one of our clients recently had to switch to Fortinet because of a management decision. Importantly, however, they were still happy with Citrix.

The complexity of the initial setup and length of time for deployment depends on the customer that we're dealing with. If it's a ministry or government then it's going to take a long time. These deployments might take a month to complete. If it's a small or medium-sized customer then it might be between one and three days, and you're finished.

This product is more expensive than some of the competitors.

In the future, we are hoping to provide more cloud-based solutions. However, at this time, there is not enough maturity, and as such, corporations and government offices want on-premises solutions.

Citrix ADC is a product that I can recommend, without any doubt or hesitation.

I would rate this solution a nine out of ten.

On-premises

We use it for load balancing.

The load balancing feature and the fact that you can do context switching in the WAF are the most valuable. We majorly use it for load balancing, but we also use it for context switching in the WAF. It is also robust and very easy to work with and manage.

They can improve the scalability and the multi-tenancy feature. 

We recently tried to configure an authentication, and we ran into some issues while using the web-based GUI. It was very slow when you log in with your credentials in the web-based GUI. Each time we clicked on the menu, it tried to do the authentication. It works properly in the console. 

I have been working with Citrix ADC for six years.

Its scalability is not good enough. We can't scale the model that we have to the one that is used for multi-tenancy. We need mobile multi-tenancy. Scalability is a big requirement for us. That's why we are looking at a different model.

Their technical support has been okay. It is fine, but it can be improved.

I have used an F5 solution. In F5, you have to do a lot of coding and scripting to be able to achieve certain things. Citrix is very straightforward because of the infrastructure that we run. It is very easy to spin up services. F5 is not straightforward.

I wouldn't say that it was tedious. It was pretty much straightforward for us.

We had a vendor who was experienced in deploying this solution. After the POC, it was easy for us to deploy this solution. We have less than 20 engineers to maintain this solution.

We get value for money. Its price is fair. I don't think it is overpriced. 

I would recommend this solution. It is cloud-ready. It can be deployed on the cloud as well as on-premises. 

I would rate Citrix ADC an eight out of ten. There are some flaws that need to be corrected.

On-premises

We are using Citrix ADC as a VPN appliance, and use it as a load balancer for a few different services.

We have a custom application that we use, and we were able to port it over from a legacy system into the ADC.

I find all of it to be valuable, because of the flexibility that is built into this product.

If we need an on-premises load balancer, it's easy enough to spin those up here an there and the VPN seems to be pretty solid as well.

The licensing model that Citrix employs need to be improved. There are specific features that we like but are not available at our licensing level.

There are certain features that are very useful and Citrix makes you pay a bit more for them. I think that they should be included as default features.

In the next release, I would like to have the ability to inspect the SSL payload. It should be included by default.

I have been using Citrix ADC for almost a year.

It's a stable product and I haven't found any issues with it. It's been working well for us this entire time.

Scalability is not really applicable in our case. We have moved towards the cloud.

I don't believe that we plan to scale on-premises any further.

We have approximately 500 users in the company who are using this solution.

Technical support is good. We have reached out a couple of times and they were able to assist us quickly, even on the weekend.

I would rate technical support a nine out of ten.

It depends on who you get, there are some who want to redirect you to professional services. Once you get them on board, their service is good.

Previously, we used Juniper VPN. The hardware was older.

The initial setup was fairly complex. There is a bit of a learning curve.

We worked with professional services during our deployment.

It's an expensive product but it works well.

My advice to anyone who is looking at implementing Citrix ADC is if they need flexibility, it's a stable product. It's one of the better appliances that I have used, even in a virtual environment, it's working great. I can recommend it.

I would rate Citrix ADC a nine out of ten.

On-premises

We use this solution for screening access, so certain people have access to certain applications. It's a good solution to deliver applications to users who are located in geographically distinct locations. The product means you can have control and still deliver the applications. We have a partnership with Citrix and I'm technology vice president. 

I like that the solution can be made available on any device and can be accessed on a wide area network - it allows for better performance for technology applications.

The process itself could be improved by making it more flexible because it has become really complicated to deploy. Implementing the application delivery mechanism model system has become more difficult over time and more complicated to handle.

I would like to see a simplification of initials. 

I've been using this solution for a very long time, since it was first established. 

It's a stable solution. 

It's a scalable solution. 

Technical support is average, sometimes response times are a little slow.

Deployment takes quite a lot of planning and the cost of implementation is based on the number of users. You need to have clarity about the architecture to get an idea of how long deployment will take.  

If a company wants to have a secure environment and they want the performance then this is a good solution.

I would rate this solution a nine out of 10. 

The most valuable feature is the content switching. 

ADC from Citrix has added functionalities from other products and the usability is very difficult for someone who is used to a simpler user interface, it's a little bit of a mess to use. 

In terms of the GUI's functionalities, it responds to our needs. I don't see a need for improvement for that. 

I have been using this solution for ten years. 

We have more users than before so we had to migrate from a VPX to an NPX to improve the bandwidth. We are a medium-sized company with around 5,000 users. Most of them work through ADC appliances. It responds to our needs. 

I have contacted their technical support. They're good. We have a meeting with them once a month. Their support is good. 

My recommendation would depend on the company's needs. In my former job, we used to have f5 for load balancing and we used to have NetScaler for ICA reverse proxy for access gateway and we used the two of them in conjunction. In my current job, we have Fortinet for firewalling and we have ADC for reverse proxy for access gateway. My opinion is that you have to choose the best solution for every functionality you need. 

I would rate it an eight out of ten. Not a ten because of the user interface. 

On-premises