Netgate pfSense Reviews

I use the product for many enterprise clients, including building construction, government, and education.

The documentation is very good.

The pricing is okay. It's not too expensive.

The integration capabilities are great. The product can integrate well with Check Point and Fortinet. They make it a very easy process.

It's very good at defending our company.

It would be ideal if the solution could integrate with Snort and OpenVPN.

The technical support needs to be improved.

I've been using the solution for ten years at this point.

The technical support is not great. It's very slow. Sometimes it will take four days in order to connect with them, which is actually a decent timeframe for them. 

Their documentation, however, is pretty good.

The initial setup is not complex. It's pretty straightforward. The onboarding process is pretty good. They make everything very, very easy. People shouldn't have any issues with implementation.

We've found the pricing to be very fair. It's actually pretty low. The licensing is very inexpensive.

We looked at Fortinet and CheckPoint in relation to how they work with Linux.

In the case of Fortinet, the content filter is a URL content filter. It's very different and it's complex to use.

We're a pfSense partner.

I'd rate the solution ten out of ten. It's been very good to work with.

I would recommend the solution. pfSense is superior in terms of defending against attacks.

The solution pretty much is our only firewall security at the moment. It handles the integration with our active directory and makes sure that all communications are channeled through a secure network.

The solution is very robust.

The solution can be complex. It needs a bigger team with more coding skills than what we have at our disposal. With our skillsets, we're facing a lot of limitations. We're a team of four who handles 12 independent companies under a larger umbrella. Our workload is already quite high. We need solutions that lessen it, not enhance it.

The solution requires a lot of administration.

The solution would work better for us if the user interface had some kind of unifying feature that didn't just do firewalls. Sophos, for example, offers so much more. You get one license and you're good to go. Everything's handled from the anti-virus to the network and the traffic and monitoring. Sophos is really user friendly and easy to master. It's easy to get rules put in. pfSense offers none of these things beyond just the firewall capabilities. 

We've been using pfSense as of early last year, around about February 2019. It's been just over a year.

We have about 350 people at our organization that this solution covers.

Although the solution offers a lot of documentation, has a large knowledge base, and has a support forum, when it comes to actually contacting technical support directly, we didn't have access to that level of attention. Everything, therefore, was really on the team. We had to figure out how to troubleshoot on our own and tried to use documentation to guide us.

We originally used this solution way back in 2011. We used it for about 18 months. Then we then migrated on to a system called Kerio Control. We realized that we needed something a little bit more robust than Kerio Control. So we then moved back to pfSense as of last year.

The deployment didn't take too long. I have experience in pfSense, as does my junior. We were able to deploy it within a couple of hours - at least for what we wanted it to do off the bat.

Basically, you need to get all the rules together. We were able to do that within a couple of hours. Obviously, I must say, if we wanted to do a lot more, it would take us quite some time. Unfortunately, we're quite a small team, so we've got quite a lot on our plate and we just honestly did not have the time to get really granular. 

That's the reason why we're moving to something a little bit more user friendly for our size.

We're just users of the product. We're not consultants or resellers.

It's your basic firewall setup. However, when we looked at Sophos, we found that Sophos offered a lot more as it's a fully unified solution and had a firewall, as well as anti-virus and network monitoring capabilities.

This solution really gives us a greater extensive array of modules or features than we would not necessarily see in managing the system as administrators. The solution is quite extensive in that there was a lot of material that we had to read about. It just was not user-friendly for the team. We needed a solution that can handle itself without our intervention.

I'd rate the solution five out of ten.

I use pfSense as a firewall. I use it also as a VPN server and for the captive portal. Those are the main purposes.

It's difficult to say how it has made a difference in my organization.

The most valuable features are the VPN and the captive portal. Captive portal and VPN are easy to deploy.

I haven't experienced many problems when dealing with the solution, so I don't know if there are areas that need improvement.

If a user doesn't have a large amount of experience in Linux systems, they will have problems using this solution. Users need to be highly skilled in troubleshooting competency. Users who do not have such skills will find the product difficult to use.

Sometimes if your network goes down, you might experience an issue on the captive portal. This may require a restart and it also may require that you load it again. I'm used to the system, so I know what to do, but it can happen from time to time.

It can be really easy  to deal with Technical support. Technical support is avaible every time I call . But sometime if Technical support do not privide you the solution, so you should double check and solve the issue by your self.

I've been using the solution for about five or six years. 

The stability isn't bad, but there can occasionally be bugs within the system. The likelihood is lessened if you follow a few key protocols.

It's important to have a proper license, otherwise, you run the risk of bugs.

It's important to upgrade the solution regularly. This also helps users avoid running into bugs. If you experience a bug, it's a good idea to check the release and make a grid.

Those that have experience in troubleshooting will benefit from their knowledge when using this solution. Sometimes packages will not work and you'll have to be strategic with workarounds.

The support can be really difficult to deal with. I wouldn't say that we have been satisfied with them in any way.

It's not very complex to set up. However, it can become complex as you're using it, and when you are learning the systems. In that sense, it might not be straightforward for everyone.

When it comes to using pfSense, you need to have extreme skills in Linux and in troubleshooting. If you don't have any form of troubleshooting competency, it could be very difficult to use, and very hard to set it up.

I'm very proficient in the solution. I managed the implementation on my own. We didn't need to hire a consultant or bring on an integrator or reseller.

The pricing of the solution is fair. I've also paid for a license that includes Entreprise support. Our license lasts for two years.

We're just customers. We don't have a special relationship with the solution. We just use it on a regular basis.

I'm not sure if I'm using the latest version of the solution or not.

I'd rate the solution ten out of ten since I've never had any major issues with it.

The biggest thing a new user or company needs to be aware of, however, is that whoever the team is that's using it, they need to be very experienced Linux users. The system will be extremely difficult otherwise.

New users will need patience. However, it is easy to use due to its very good web interface. It's also easy to deploy and the process can be handled quickly. There's no need to have a really big fancy long-winded deployment process. That said, especially if you are using it within a complex Linux environment, you absolutely must have high skills in both Linux and security.

I use pfSense for OpenVPN and DNS. 

I like pfSense's security features. 

The integration of pfSense with EPS and EDS could be better. Also, it should be easier to get reports on how many users are connecting simultaneously and how sections connect in real-time.

I've been using pfSense for about 10 years.

PfSense is stable.

PfSense is scalable.

It's easy to set up pfSense. But it generally takes two or three days, depending on the environment.

Eight out of 10

We are a small business and we use pfSense as our interface for the WAN. We use it for a Firewall and to ensure that all devices are operating. It provides our basic network routing needs, reporting on usage, such as IDS, and for managing individuals on network devices for controlling bandwidth and destinations.

Our security in our organization was previously provided by our ISP and since we have been using pfSense it has provided me more abilities to manage my network in a secure way. We have much better controls and security.

The solution has good customization abilities and plenty of features.

As an IT leader, it would be a benefit to have a mobile application to have certain features, such as mobile application notifications when a new device is added, or the ability to turn off or on firewall policies. Having these simple features would be very convenient and reduce the need to have to log into the console. I can use a web browser on my phone to access the pfSense site but I would prefer to have an application where I can toggle things, such as the policies. Some simple features within a mobile application would be valuable to me. I have evaluated other solutions and have determined this feature does not currently exist. However, Untangle has an application but it was not enough to compel me to change at this point.

In an upcoming release, the reporting could be more user-friendly. For example, the reporting in graphs and charts for the host can be cumbersome.

I have been using pfSense for approximately five years.

The stability of the solution is very good. My only complaint is when there is a power outage pfSense requires a manual reset.

The scalability of this solution is perfect.

I am the administrator of the solution and the rest of my organization are end-users.

I have not needed to contact technical support. I have not had any problems with pfSense.

The initial setup was straightforward. The whole process took approximately eight hours and one hour of that was in front of the computer using the keyboard.

We did the implementation of the solution ourselves.

I have evaluated Untangle.

My advice to the IT manager is to do your research, and make sure that pfSense meets your needs. If you are not technical enough, then looking at other solutions. pfSenseis needs a bit more tech-savvy IT manager to manage it. It is a very important business tool for me.

I rate pfSense an eight out of ten.

I rated pfSense an eight because it did everything I wanted it to do which makes it an awesome solution but not a ten because of a few minor shortcomings. However, I recognize it is open-source and it is not going to have everything.

We use pfSense as a firewall in the healthcare sector, education sector, and banking sector.

pfSense is very easy to use.

It is a better firewall than others and it has better features.

They do not provide support in India.

The security could be improved.

I have been selling pfSense for 12 years.

pfSense is a very stable solution.

We have 50 customers who use this solution.

We provide local support to our customers.

It is very easy to install.

We only need one person to install and maintain this solution.

When compared with other firewalls, the price is reasonable.

There is an open-source community version that is available.

I would rate pfSense a nine out of ten.

We use pfSense to protect our customers using IPS and IDS.

We are a government agency and we manage the government network. 

We complete the setup and we are protecting our customers.

The most valuable feature is that it's robust.

In terms of resources, utilization assets, CPU utilization, and a lot of memory, it's very good. 

The concurrent users are perfect for us.

The router monitoring needs improvement when compared with Sonicwall.

I would like an API that can sync to SolarWinds because we use SolarWinds for our monitoring platform. It would be great to be able to do all of the monitoring from SolarWinds instead of logging into the application to monitor it. It would be a nice feature to have.

I have been using pfSense for less than two years.

In the last two weeks, we moved a few resources to the pfSense and it's been stable. 

When compared to SonicWall there were some issues but it could be that SonicWall was doing too much. It was doing almost everything. It was doing IDS, IPS, and contextual training. It may be that it was overwhelmed.

We were using the software base, and then we bought the hardware device. We moved 12 users onto it and we are monitoring it.

Based on the documentation it would not require much to scale up or upgrade. There is no doubt that it is scalable.

Most of the support is online.

We do a lot of reading, and if there is any support or suggestions we quickly do it. 

We have not contacted them directly.  

They have a lot of resources available on the internet that will guide you in finding your way around.

We use a few different firewalls. We use SonicWall and Huawei firewall along with pfSense.

The initial setup was straightforward. It was easy.

We did not use an integrator. I completed it with one of my colleagues.

Looking at what it does, I think that it is fairly priced.

When we compare to SonicWall, we feel that we are getting the best with pfSense.

Depending on what they want their firewall to do for them. If it is for intrusion detection, and intrusion prevention I would recommend this solution. 

In summary, this product is good but I would like to see resources utilization (cpu, hard disk) directly on SolarWinds. A one stop shop for monitoring on SolarWinds. It would be great!

I would rate pfSense a six out of ten.

It has a very nice web interface, and it is very simple to use. The way policies are working is also good.

I have been using WireGuard VPN because it is a lot faster and more secure than an open VPN. However, in the latest version of pfSense, they have removed this feature, which is one of the main features that I need. They should include this feature.

I have been using this solution for probably ten years. As the head of IT, I have used pfSense for the French infrastructure for around ten years.

It is working fine for me. I never had any problem with this firewall.

I never had to contact their support because everything has been working fine.

I have a lot of experience with pfSense but not much with OPNsense. Both OPNsense and pfSense are very easy, but pfSense is a bit more friendly. pfSense is simple to use with a nice web interface. OPNsense is more tricky.

OPNsense has the remote access functionality, which is the main functionality that I need. OPNsense is very easy to set up and very easy to manage. It is also very fast.

Its initial setup is very easy. 

In France, we have less than five engineers. That's why we try to do everything by ourselves. We chose pfSense because it is user-friendly.

Its price is pretty fair.

If you don't need WireGuard VPN, pfSense is better because it is easier to use than OPNsense. It is a very good platform. Its web administration interface has been working fine.

I would rate pfSense an eight out of ten. A couple of months ago, I would have rated it a ten out of ten because of the WireGuard VPN feature.