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it_user221220 - PeerSpot reviewer
Analyst in XBRL Projects at a financial services firm with 1,001-5,000 employees
Vendor
Poor support for XML, but it has good integration with other Microsoft products.

What is most valuable?

All the features are valuable.

How has it helped my organization?

We empower users with Enterprise BI and Self Service BI by Microsoft BI.

What needs improvement?

Microsoft has poor support for XML.

For how long have I used the solution?

I've used it for four years.

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What was my experience with deployment of the solution?

There were no issues, and it has good integration with other Microsoft products.

What do I think about the stability of the solution?

We do have issues, but we can solve them ourselves.

What do I think about the scalability of the solution?

We do have issues, but we can solve them ourselves.

How are customer service and support?

Customer Service:

It's good.

Technical Support:

We are more expert than they are.

Which solution did I use previously and why did I switch?

We used Infobeacon and then we added Microsoft BI to Cognos. We are currently looking for a better product and are evaluating Tableau.

How was the initial setup?

It is easy to implement Microsoft BI.

What about the implementation team?

Several projects we implemented through vendors and most we implemented in house. We are more expert than they are.

Which other solutions did I evaluate?

We didn’t have another option.

What other advice do I have?

Quality of data, flexibility and the performance of the tool(s) are the critical aspects of BI. Test the critical aspects by doing a proof of concept using a huge amount of data.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user194682 - PeerSpot reviewer
Database Analyst at a financial services firm with 10,001+ employees
Real User
This is the most compatible solution for medium sized organization but the robustness of the stack could be improved

What is most valuable?

The integration tool in Microsoft BI stack is one of the best in terms of understanding and together with the script component can make most data imports pretty simple and accurate. Also, the ease of use of the product.

How has it helped my organization?

Prior to using the Microsoft BI stack the organization was using a lot of Access and Excel applications which became cumbersome as the organization grew. These tools helped us to streamline the reports and data integration.

What needs improvement?

The robustness of the stack could be improved as it fails when we import/extract large amounts of data.

For how long have I used the solution?

Four and a half years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

Yes, when the volume of data is large.

What do I think about the scalability of the solution?

Yes.

How are customer service and technical support?

Customer Service:

Excellent with online social help and customer care from Microsoft.

Technical Support:

There is a lot of room for improvement in technical support.

Which solution did I use previously and why did I switch?

I used other reporting platforms along with the Microsoft BI stack, but never switched.

How was the initial setup?

The initial setup is pretty simple for most starting users.

What about the implementation team?

It was an in house implementation.

What was our ROI?

Very high, as it is a very cost effective application compared to any BI tools in the market.

What's my experience with pricing, setup cost, and licensing?

It is setup by the organization, so I am not sure about the exact cost and renewal cost.

Which other solutions did I evaluate?

No, I did not have an opportunity to do any evaluations.

What other advice do I have?

It is a great, cost effective solution if the size of the organization is only medium and easy to use and cost of finding a resource is low.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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it_user181869 - PeerSpot reviewer
Microsoft BI Architect at a tech services company with 10,001+ employees
Real User
Despite vague error messages, some functions were cut down from 90 seconds to about less than one second

What is most valuable?

  • SQL Server Integration Services
  • SQL Server Management Studio

How has it helped my organization?

There have been occasions when a certain application would work very slowly on other DB platforms and once we migrated to SQL Server the response times improved dramatically. For example, I recently migrated an application from TeraData to SQL Server and the response times for some functions were cut down from 90 seconds to about less than 1 second! This obviously speeds up the work that gets done within a day.

What needs improvement?

The SQL Server Reporting Services can certainly use some more help. Within SSIS, I see room for more connectors and easier debug messages that would speed up the process of development. The biggest hurdle that any developer comes across is vague error messages.

For how long have I used the solution?

About eight to nine years.

What was my experience with deployment of the solution?

No. The installation and deployment process has always been smooth and simple.

What do I think about the stability of the solution?

No. Product is very robust and reliable.

What do I think about the scalability of the solution?

Adding extra machines to the cluster environment is not difficult but certainly needs experienced developers/implementers to do that.

How are customer service and technical support?

Customer Service:

Excellent. They usually turn around within good time and you can also request new features directly from the group that is responsible for the product.

Technical Support:

9/10

Which solution did I use previously and why did I switch?

A different solution was not used previously.

How was the initial setup?

I have been to many projects and usually the setup is pretty straight forward. But even when it comes to complicated setups such as multiple clusters, the product still seems easy once understood.

What about the implementation team?

In-house implementation.

What's my experience with pricing, setup cost, and licensing?

It varies from place to place. But a typical license would cost anywhere from a few thousand bucks to the upper $20k-$30k range.

Which other solutions did I evaluate?

  • MicroStrategy
  • TeraData
  • Informatica.

What other advice do I have?

Look at the amount of data that you have and the amount you anticipate in the future. If you have multiple sources of data and multiple applications consuming it, sticking to a single solution might not be the best idea.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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PeerSpot user
MSBI Technology Architect/Developer at a pharma/biotech company with 51-200 employees
Vendor
Very stable tool with some improvements needed in SSIS

What is most valuable?

SSIS is the most valuable. Individually I would rate features out of 10 as SSIS: 9, SSAS: 8, and SSRS: 7.

How has it helped my organization?

Automation. With MSBI, we realized automation from data loading, transformation and reporting.

What needs improvement?

The aggregate functions in SSRS.

For how long have I used the solution?

5 years

What was my experience with deployment of the solution?

Not much with appropriate configuration design.

What do I think about the stability of the solution?

None encountered.

What do I think about the scalability of the solution?

Data set is not big enough to tell.

How are customer service and technical support?

Customer Service:

Good. Also easy to find solution by Googling.

Technical Support:

Haven't been using it due to the ease of getting answers on the internet.

Which solution did I use previously and why did I switch?

No previous solution used.

How was the initial setup?

I was able to figure out the setup by doing some research and it's not too complex for experienced user.

What about the implementation team?

In-house implementation.

What was our ROI?

The company spent less than $100k to switch from SSAS to MSBI, which saved the company at least one SAS programmer.

What's my experience with pricing, setup cost, and licensing?

Not sure.

Which other solutions did I evaluate?

Not sure.

What other advice do I have?

It's a proven stable tool.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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it_user171969 - PeerSpot reviewer
Microsoft BI Consultant with 51-200 employees
Vendor
Good product for End Users but there are some problems with huge chunks of data.

What is most valuable?

Data Integration and Cleansing & Warehousing are the most valuable

What needs improvement?

End-user tools such as Excel is not good enough for all business scenarios.

For how long have I used the solution?

8 years

What was my experience with deployment of the solution?

There are some issues with 2005/2008 releases, but most of them were fixed starting with 2012 release

What do I think about the stability of the solution?

Sometimes in the starting few months of every new release.

What do I think about the scalability of the solution?

There are some problems with huge chunks of data. Some of these can be addressed with appropriate hardware appliances and a lot of tweaking.

Which solution did I use previously and why did I switch?

I do work on projects to switch clients to MS BI usually due to its attractive pricing and tight integration with MS Office suite. Also the learning curve for users is flattened due to their fluency with Excel.

How was the initial setup?

MS products are great but security is always a concern to make the whole ecosystem work smoothly. The latest BI suite is tightly integrated with SharePoint which is great; but the set-up process and deployment is still painful.

What other advice do I have?

Have knowledgeable people to make the right choices for you.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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PeerSpot user
Developer at a tech consulting company with 51-200 employees
Consultant
It offers high performance & low cost BI solutions with ability to integrate with other third party tools.

Valuable Features:

Microsoft SSRS biggest advantage is its ability to integrate with other third party components. You could integrate it with Share Point web part or you can access it from a Web browser, depending on your existing scenario you don’t need to change much to be able to integrate SSRS with your existing application. Microsoft SSAS offers low cost BI solutions comparing with IBM Cognos, licensing for SSAS is core-based or you could opt for server + CAL-based license which is very low in comparison with IBM Cognos. Microsoft SSRS & SSAS suite is uncompromising when it comes to performance. It provides very high performance and it could be connected to many different data sources. It requires very less time to build Microsoft SSRS & SSAS solution.

Room for Improvement:

Microsoft SSRS is unable to provide a mechanism where poor performance reports could be prevented to run on production environment. In case if a user creates a report which can cause huge impact on server resources / performance it should not be allowed to run on production server during normal working hours. Alternative that is provided is to use subscription option to deliver reports to particular directory or email them at scheduled time (preferably non-working hours).Microsoft SSRS does not offer any interoperability with Andriod or iPad at this time (need to consider this if you are planning to develop reports for these environments) Microsoft SSRS & SSAS suite is very easy to configure and maintain. You don’t need any license if you are looking to try out Microsoft SSRS; you can simply download and use Microsoft SQL Server Express (with Advanced Services). You can create dashboards, drill through reports, charts, graphs, maps, dynamic grouping using Microsoft SSRS.

Other Advice:

It offers a very vibrant MSDN community along with Microsoft support staff for assistance.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user

I found Microsoft BI stack to be far better and it's "free" since it comes along with sql server. Since it is free people usually do not care much about its advantages but more loud about its disadvantages. SSRS is one of my favorite tools, it provide flexibility and good web support and strong AD integration for security. SSRS should not be running in the production server instance as it will kill your performance. Second, make sure it runs in a scale out manner (more than one server) based on total load. Third, change the memory setting in your SSRS configuration so that it can utilize more memory in the server rather than default, it will cut down the rendering. Fourth, never run big reports on the production server, find an alternative solution, if that's not possible then use resource governor so that your production database will not get the performance hit. Check query response time and actual query plan for long running reports match up with dba's performance baseline for that day.

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PeerSpot user
BI Junior consultant at a tech services company with 501-1,000 employees
Consultant
Excel in BI mode provides an excellent approach to the BI world for end users

Valuable Features:

Power BI (except Power Query)

Improvements to My Organization:

Reduced time to develop and deployment projects.

Room for Improvement:

PowerQuery (so long) + smt exists in SSAS cube but cannot do the same in tabular.

Use of Solution:

2 years

Deployment Issues:

Yes. Language DAX

Stability Issues:

No

Scalability Issues:

No
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
PeerSpot user
Information System Manager with 501-1,000 employees
Vendor
We evaluated both SSRS and Business Objects. We chose SSRS and currently use Cognos as well.

I've been using Microsoft SSRS for 2 years. For me, the most valuable feature is the integration feature with our ERP. SSRS has room for improvement including drill down and graphs. Although I am happy with the products, I have experience performance degradation at times. 

We're currently running both SSRS and Cognos. We ended up choosing SSRS after evaluating it alongside Business Objects. Once we chose to go with SSRS, we implemented through the vendor and found their level of expertise to be high which made the process very easy. I would say that our ROI is 200%. I would recommend SSRS to others.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user115422 - PeerSpot reviewer
it_user115422Works at a tech company with 51-200 employees
Real User

Try not to use scalar functions in your SQL queries (unless you want your reports to run all day).

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Updated: August 2025
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