- It provides easy integration with Office tools.
- It is easy to understand BI architecture.
Head of Information Systems Department at a government
It made data correlation between the agencies fast. Our expectation is to get real-time data collection systems in the maritime environment.
Pros and Cons
- "It provides easy integration with Office tools."
- "Our expectation is putting BI to work in real-time data collection systems in the maritime environment."
What is most valuable?
How has it helped my organization?
Microsoft SQL Server BI made data correlation between the agencies so fast, that the simple POCs for the dashboards let the decision-makers to migrate our so-called enterprise architecture. Enterprise architecture is the integration of ETL, CDC, DWH, reporting, and forecasting tools.
What needs improvement?
Our expectation is putting BI to work in real-time data collection systems in the maritime environment.
The Automatic Identification System is a great source of data regarding the ships from around the world. From kinematic to static including some commercial data, it streams to the maritime monitoring stations. So, collecting and processing of this data and also, creating useful information are the key factors for our government entity. However, this data is real-time data which means that the process should be done in seconds for thousands of ships. We are forcing the boundaries of the Microsoft BI product right now and wish to see some stream data processing methodologies in the future.
For how long have I used the solution?
I have used this product for a year and a half.
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What do I think about the stability of the solution?
The product was pretty stable but when it comes to collecting real-time data we encountered some data dropping issues.
What do I think about the scalability of the solution?
Sometimes, the scalability becomes an issue; instead of horizontal scaling, we always need vertical scaling.
How are customer service and support?
The technical support in Turkey is very good.
Which solution did I use previously and why did I switch?
We were using some open-source BI tools. It was very difficult to get support for open-source and that is why we switched to Microsoft.
How was the initial setup?
The setup was okay because Microsoft integrated BI to the SQL product. Instead of using a special product, you get the sense of using native add-on libraries for BI. It is a part of the database process. Training is the key here.
What's my experience with pricing, setup cost, and licensing?
I don't want to speculate but there is room for at least 45% discount as compared to the initial price. So bargain wildly with Microsoft.
Which other solutions did I evaluate?
We evaluated other open-source alternatives.
What other advice do I have?
You will need training personnel and powerful servers.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Consultant MOA BI at a manufacturing company with 1,001-5,000 employees
MS BI comes with all the tools and it is to the best of my knowledge the most affordable solution.
Pros and Cons
- "MS SQL & SQL Server Analysis Services."
- "SQL Server Reporting Services (SSRS) is not user friendly."
What is most valuable?
MS SQL & SQL Server Analysis Services.
How has it helped my organization?
We provide BI solutions to the users at every level in order to monitor business. We can deploy DWH, cubes and reports from scratch within weeks of implementation.
What needs improvement?
SQL Server Reporting Services (SSRS) is not user friendly, requires development. Power BI will surely provide a huge boost to MS BI in terms of self-service BI. Then again, SSRS developers are plenty, thus not so expensive.
For how long have I used the solution?
Ten-plus years.
What do I think about the stability of the solution?
Stability issues are due to bad hardware sizing, bad forecast of volumes, or bad data modeling.
What do I think about the scalability of the solution?
Only when data models were faulty of when the infrastructure was not compliant to MS recommendations.
How are customer service and technical support?
Tech support from Microsoft, when needed, is as efficient as can be.
Which solution did I use previously and why did I switch?
Worked in different technical environments but never saw a switch from MS BI.
How was the initial setup?
Developers and architects are easily available for this technology.
What's my experience with pricing, setup cost, and licensing?
MS BI comes with all the tools and it is, to the best of my knowledge, the most affordable solution.
What other advice do I have?
Watch your data model, use data marts when possible, set your archiving/purge policy from the beginning, size your hardware well (unless on cloud).
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Customer Data Analytics Specialist at Allianz Turkey
You can work easily to upload and model big data.
What is most valuable?
Power Query and Power Pivot are the most valuable features. You can easily manage your data on Excel. İf you have a professional version, you can do it. However, if you don't use Power Query and Power Pivot, then your raw number is limited. The Unpivot specialty is useful because you can't do it in the front-side of Excel.
How has it helped my organization?
If you don't have any analytical tool and you don't have any budget, then Power BI can be the best product in terms of the price-quality index. This is because you can work easily on big data; you can upload and model it.
What needs improvement?
Performance can be better; of course, it depends on your hardware but it can also be improved.
Once I tried to upload 5 million rows on Power Query from a CSV file but I got an error about my personal computer, i.e., my RAM was not enough for uploading. Also, sometimes this process takes a long time.
For how long have I used the solution?
I have used this solution for about three years.
What do I think about the stability of the solution?
There were no stability issues.
What do I think about the scalability of the solution?
The product is scalable.
How is customer service and technical support?
Once I asked a question to the technical support team and they answered clearly. I would give them a 9/10 rating.
What other advice do I have?
It is a user-friendly tool, but the data size is important, i.e., you have to check your data size and how you can use it effectively.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Business Intelligence Analyst & Developer at a tech services company with 10,001+ employees
With drill-through reports, links in the data presented take a report viewer to related reports. Reports look terrible on mobile screens.
What is most valuable?
Since its integration into SQL Server 2005, Microsoft has made a number of improvements and added many new features. It had a big overhaul in 2008 and acquired a bunch of new features with 2008 R2: KPIs, maps, sparklines, new functions, published Report Parts, and more.
Let me highlight some of the advanced features that keep people on the platform:
- Drill-through reports. These are ones where links in the data presented take a report viewer to related reports. Information Builders is another BI platform where this is available, but not as customizable as in SSRS.
- Highly customizable charts. The data-driven custom colors. The fact that almost every attribute of a component of a chart can be tweaked. Try doing some of those customizations on your flashy new cloud BI platform. Reports within reports. Sub-reports within tables of data and sophisticated charts within tables within sub-reports within reports. Go as deep as you want. See as much detail as you want.
- User-accessible parameters. Reports can offer report users parameters like no other platform. This makes linking to and from reports easy and allows you to integrate SSRS reports into other business applications. Try sending parameters to an Excel spreadsheet, a Power View report, or a cloud-based dashboard – impossible.
- Extensible. Programmers can extend the tool’s functionality. Custom data sources can be coded. Custom delivery extensions can be built. External DLLs can be referenced from within reports. Many companies do take advantage of these features.
What needs improvement?
The few things I mention below constitute very strong reasons why Microsoft has essentially abandoned the platform and why I agree with them.
- Lack of mobile support. Reports look terrible on mobile screens. They don’t have the ability to redraw themselves as with responsive UIs. Security remains a hassle on mobile because SSRS relies heavily on Active Directory.
- Speed of development is too slow. To be fair, each SSRS report has the potential to be its own business application, aware of who is viewing the report and customizing the output accordingly. Those that take advantage of the advanced features are in for a surprise – developers will spend countless hours squinting at the screen getting every pixel to fall exactly where they want it. Setting up data sources is still a thing for advanced SQL developers. It’s not like other modern BI platforms where stores of data sets are easily converted to dashboards.
- Antiquated IDE for code developers extending it. I really wish that the custom code windows provided richer programming assistance (like auto-complete, object-oriented constructs, Intellisense…) and support for other programming languages.
For how long have I used the solution?
I have used it for two years.
What was my experience with deployment of the solution?
We have not encountered any deployment issues.
What do I think about the stability of the solution?
- Long-running queries could take your system down. The desire of "I Want It All In One Report" should be avoided. All users should tune their reports and use parameters to get their reports in a light way.
- Internet Explorer could be tricky sometimes.
How are customer service and technical support?
Customer Service:
Customer service is 7/10.
Technical Support:Technical support is 7/10.
Which solution did I use previously and why did I switch?
I switched from 2005 to 2008 in order to get more features.
How was the initial setup?
It is easy to install and to integrate in an enterprise setting.
What about the implementation team?
An in-house team implemented it.
What's my experience with pricing, setup cost, and licensing?
The SQL Server Reporting Services works as a part of SQL Server license. If we have a licensed copy of SQL Server, we can run Reporting Services on the same server for no additional license fee. However, if we run Reporting Services on a separate machine that is not yet licensed for SQL Server, such as a Web server, we will need to purchase an additional SQL Server license.
What other advice do I have?
SQL Server Reporting Services is one of the most popular components of SQL Server, but it has always been surprisingly difficult to get from one place all the basic facts you need to get up and running from scratch, to the point of producing reports. My overall experience with Microsoft SQL Server Reporting Services is that it is easy to install and to integrate in an enterprise setting. Developing sophisticated reports, however, can be slow and tedious. Ultimately, getting information to business users is the name of the game. Doing it fast and doing it intuitively trumps fancy features.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Consultant | Architect at DHL
We have the ability to connect separate services like CRM, NAV, Facebook, Exchange, etc. and make data integration and transformation based on these data connections in a few clicks.
What is most valuable?
Firstly there was the wow effect, as when I saw the number of connectors which were made for this product/service. It is quite fantastic to have the ability to connect separate services like CRM, NAV, Facebook, Exchange etc. and make data integration and transformation based on these data connections in a few clicks. Also, the ability to download new visuals is quite nice. The effect of new graphics for higher management is magical and this is the good way not only for a pre-sale/sale or up-sale, but also for good impressions. Another great feature is, for example, the collecting of data in concrete folder on disk. If there is, for example, 100 csv files from other information systems, these should be automatically merged, analyzed and transformed into great graphical report.
How has it helped my organization?
Because the product is based the ability to quickly produce BI insights and reports, it’s really useful on a daily basis. Another improvement is definitely the possibility of browsing the dashboards on smartphone using an app, and another is the ability to quickly produce reports.
What needs improvement?
Well definitely the connectors, which is always a huge space for improvement in configurations, especially the amount of connectors etc. Also, the graphic designs of the reports needs work as they are still really strictly defined, and with the amount of output, there isn’t space for such a design realization.
For how long have I used the solution?
I have used this solution since it was released (a few years ago) and I am using it on a daily basis at work and at university where I work as a researcher and am a PhD student. I use it on mobile, laptop and tablet as well. Also, it has its own app for viewing the reports and dashboards, own app for creating and editing.
What was my experience with deployment of the solution?
There have been no issues with the deployment.
What do I think about the stability of the solution?
There was no issue with stability.
What do I think about the scalability of the solution?
We have been able to scale it for our needs.
Which solution did I use previously and why did I switch?
Personally, I used Excel Services/Visio Services.
How was the initial setup?
Really straightforward. The most complex part is defining the data gateways between the cloud part and the on premises part of the infrastructure. Another bigger task is to define security model of all the datasets and reports with correct audience, data refresh etc.
What was our ROI?
It's too soon to calculate. I think, that for the correct ROI value, you need to have it in place for more than three years. But, it saves a lot of time and not only developers time, but also management time etc. Things are easier when there are functionalities like “quick insight” for auto-creating of data based on machine learning algorithms, or Q&A for using natural query language.
Which other solutions did I evaluate?
I played with Tableau. I see many similarities in Power BI to other products, so there is no reason to combine many different vendors/third parties to build such a complex BI solution.
What other advice do I have?
It's a tool for a new kind of business intelligence from Microsoft. Tool for quick modeling of data structures and for visualizing almost everything you have in mind at the moment. There is still a lot of room for improvement and there is also a huge space for new functionalities. But it’s a simple and great tool for everyday use.
You should get it and implement it. However, you should get a trial version, and contact a partner who can provide some sales presentation with the live session (CIE for example) and show, what the possibilities are of Power BI.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Founder at a tech consulting company with 11-50 employees
SQL Server 2016 delivers built-in mobile BI capabilities.
Valuable Features:
Microsoft SQL Server Report Publisher
Microsoft SQL Server Report Builder
Microsoft SQL Server Reporting Services (Web Portal)
SQL Server 2016 delivers built-in mobile BI capabilities. The above tools give professionals the ability to deliver business insights quickly and easily as well as enabling a quick way of presenting the data/charts/reports over a web portal. The portal is compatible for cross platform, from desktops to major mobile devices.
Overall a great way of delivering your insights to your data.
Improvements to My Organization:
Works with data, systems and tools we already have. They are "additional" tools rather than complete replacement software. Easy to upgrade / install. The new SSRS tools in particular give us an easier way to share insights and reports to our clients and within our own teams. Security is easily managed within SharePoint.
Room for Improvement:
License fee structure. Mobile reporting Services is only available for the "Enterprise" addition of SQL Server 2016. This comes with a hefty price tag. Would be better if you could pick and choose the features you require and then the price tag is set accordingly. Rather than paying for the full Enterprise addition and getting a lot of features we do not need/use.
Use of Solution:
We have been using Microsoft's extensive software library for years. But at the time of writing this review, SQL Server 2016 Enterprise is pretty brand new. We knew of the latest reporting services offering and were eager to trial it.
Deployment Issues:
Deployment isn't rocket science, but it isn't child's play either. There were a fair few standard issues getting everything to talk to each other. Nothing to worry about though. Microsoft has worked well to make sure the latest SSRS is an "add-on" feature that integrates seamlessly.
Initial Setup:
Straightforward easy setup. Typical Microsoft software (familiar).
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Web Developer at a energy/utilities company with 10,001+ employees
We switched from Crystal Report Server because it was crashing regularly.
What is most valuable?
The ease of implementation and reliability of SQL Server Reporting Services far exceeded the solution originally implemented with Crystal Report. The Crystal Report Servers (3 of them) were crashing on a weekly basis at one of the companies where I worked.
How has it helped my organization?
We were able to reduce costs by consolidating the 3 Crystal Report Servers down to just one server running SSRS (with one backup just in case). The time it took to run some reports in Crystal were exceeding 5 minutes. The same report in SSRS not only was significantly faster (down to 30 seconds) and the licensing cost savings allowed for a quicker return on investment (less than one year).
What needs improvement?
The build in Report Builder for end users needs improvement. But for someone that has some training on SSRS, its very straightforward.
For how long have I used the solution?
The solution was implemented and still in use to this day to my knowledge.
What was my experience with deployment of the solution?
No. Following the installation guide was a help with setting up SSRS to use single sign on as well as SQL accounts. The overall setup of the server took about an hour. The conversion of over 200 Crystal Reports to SSRS took some more time but was done with one user and completed within 3 months.
What do I think about the stability of the solution?
No. SSRS has been rock solid and the server never needed rebooting unlike the Crystal Report Servers.
What do I think about the scalability of the solution?
No. In fact we were able to decommission servers and switch to using a virtual server for SSRS.
How are customer service and technical support?
Customer Service:
Never had to use their support. But, the few times I have had to contact Microsoft, there were very knowledgeable and able to resolve the problem quickly.
Technical Support:9, see above.
Which solution did I use previously and why did I switch?
Yes. We used Crystal Reports, see above.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
MSBI Technical Lead at a tech company with 10,001+ employees
It's been stable for over eight years, but is lacking a data warehouse manager.
Valuable Features
- It's a user-friendly tool
- Very stable
- It always helps us to achieve organizational goals
Improvements to My Organization
It's been stable for over eight years, and all the latest products/versions have backwards compatibility, or an upgrade facility. It has helped to fetch many projects, and to deliver them on time, as well as helping to resolve complex business challenges. The product has continual updates so we can stay on top of the market.
Room for Improvement
- Data warehousing manager is not available, which can be introduced
- Reporting or SharePoint needs a lot of learning so you can build reports
Use of Solution
I've used it for 10 years.
Deployment Issues
No issues encountered.
Stability Issues
No issues encountered.
Scalability Issues
No issues encountered.
Customer Service and Technical Support
Customer Service:
Microsoft has a great level of customer service.
Technical Support:There are great public forums available for tech support.
Initial Setup
- Straightforward - installation, development, deployment, and maintenance
- Little complex - Learning the tool
Implementation Team
We did it in-house.
ROI
I am not sure how to calculate this. The solution significantly improved BI and reporting capabilities. Without this solution, the business can’t think of successful operations.
Pricing, Setup Cost and Licensing
It is not costly when compared with other competitor products. This is a rock solid solution for any BI organization.
Other Solutions Considered
We didn't do much evaluation as our dev teams experience is with Microsoft BI.
Other Advice
This product is hassle free to utilize for your BI environment.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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2016 is significantly improved as does Power BI with monthly releases. TCO is very inexpensive (Pro is 9.95 per month per user) with many data connectors, constant updates, well-integrated with Azure, powerful data blending tool and Power BI portal. Seems like comments here are not recently and this suite of tools is WELL worth the time to evaluate.