I work in infrastructure monitoring, including virtual machines (VM), operating systems, applications, and databases.

I use the solution in my company to automate and create workflows.

I use the solution for research. 

We are using this solution for change management and incident management.

We began using the solution for runbook automation. Gradually, we expanded to using it towards the IT process solutions. We were using a lot of auto-healing-realated activities using OO.