I made functional scripts with Katalon Studio integrated with GitLab for another company. For now, I need to know about other tools in order to make functional tests for apps.
Manager of Organizational Development at Banco Pichincha
Has a custom chat in the IDE, a good tutorial, and the ability to always update the solution
What is our primary use case?
How has it helped my organization?
Katalon Studio is easy to install and to learn for other technical people who work in quality assurance and don't work in developing software for a long time. In the other company, they always use Katalon to build the principal test of the business that they need to run when there are changes.
What is most valuable?
Easy to learn, I don't need to have any expertise in software development. This tool has a custom chat in the IDE, a good tutorial, and I can always update the solution. I like to work with Gherkin language, and I think that I can have results very soon with Selenium. On the other hand, in the same framework, I can work with web applications, mobile applications or web services, and I can record a test in one browser and run it in another browser.
What needs improvement?
I would like if this tool can work without any problems for React Native.
Buyer's Guide
Katalon Studio
June 2025

Learn what your peers think about Katalon Studio. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
For how long have I used the solution?
One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Test Lead at Larsen & Toubro Infotech Ltd.
Object Spy makes it easy to find an element on the web page
Pros and Cons
- "We are now performing automated testing in 15 minutes, which were previously taking a long time when doing it manually."
- "I personally like the 'Object Spy' feature of this tool. It makes it easy to find an element on the web page."
- "It should start working on Silverlight automation."
What is our primary use case?
We have used this tool to automate the regression test suite for our testing environment. In the coming future, we are willing to do the same in staging and production environments.
How has it helped my organization?
It definitely improved the organization in terms of time. We are now performing automated testing in 15 minutes, which were previously taking a long time when doing it manually.
What is most valuable?
We liked the built-in framework.
Also, I personally like the 'Object Spy' feature of this tool. It makes it easy to find an element on the web page.
What needs improvement?
Katalon Studio should improve on its supported platforms. It should start working on Silverlight automation as well.
For how long have I used the solution?
Less than one year.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Katalon Studio
June 2025

Learn what your peers think about Katalon Studio. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Software QA Tester / Team Lead at Brightest NV
Helps a lot with website automation
Pros and Cons
- "The best feature is the split up between test cases and the test object. This allows us to easily change an error."
- "Support options need improvement. It is sometimes hard to find a solution to any given problem, thus you are forced to use another solution."
What is our primary use case?
We use Katalon for automating our website. The environment that we use it in is an website build in Node.js.
How has it helped my organization?
Previously, we had no automation solution for the web. Therefore, this application has helped a lot in automating the web.
What is most valuable?
The best feature is the split up between test cases and the test object. This allows us to easily change an error.
What needs improvement?
Support options need improvement. It is sometimes hard to find a solution to any given problem, thus you are forced to use another solution.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
None whatsoever.
What do I think about the scalability of the solution?
None whatsoever.
Which solution did I use previously and why did I switch?
I did not have a previous solution.
What's my experience with pricing, setup cost, and licensing?
There is no cost for setup or licensing.
Which other solutions did I evaluate?
I did not evaluate other options.
What other advice do I have?
My advice is when you need a solution for a web automation tool, then use this one.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Référent Qualité logicielle with 10,001+ employees
It provides us daily feedback on the status of the core features of our websites
Pros and Cons
- "It provides us daily feedback on the status (failing/working) of the core features of our websites."
- "Video capture on failure is a must have. A picture is worth a thousand words. A video is worth a thousand pictures (literally)."
- "Object Spy is brittle. When I try to capture objects, I have to proceed multiple times before it works."
What is our primary use case?
I use it for website end-to-end automation and continuous testing via integration on the VSTS CI pipeline. The tool is fully integrated in our tool process.
How has it helped my organization?
It provides us daily feedback on the status (failing/working) of the core features of our websites. A great tool for a non-technical tester to learn automated testing. Also, it is great for a technical tester, because it allows great customization.
What is most valuable?
Video capture on failure is a must have. A picture is worth a thousand words. A video is worth a thousand pictures (literally).
What needs improvement?
Object Spy is brittle. When I try to capture objects, I have to proceed multiple times before it works.
For how long have I used the solution?
Still implementing.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
QA Engineer at a tech company with 11-50 employees
It scales well, supporting the execution of large test suites
What is most valuable?
- Katalon Studio provides the team much flexibility to adapt to various situations to address a problem appropriately. There are certain test cases that can only be tested manually, but Katalon allows the team to automate as many test cases as possible.
- The “Debug from here” feature reduces the debugging time considerably.
- It produces detailed and useful logs, helping the team to detect a defect’s root causes easily.
- It scales well, supporting the execution of large test suites.
- It can be used to verify various issues, ranging from minor errors like typos to performance and stability problems of the system.
How has it helped my organization?
Before using Katalon Studio, we spent weeks to verify all test cases manually for every major build. Now, we need only several days to fully perform regression testing, reducing the time to market greatly.
What needs improvement?
While the web testing is great, we expect more from the API testing.
For how long have I used the solution?
More than six months.
What was my experience with deployment of the solution?
No. It's very easy to deploy.
What do I think about the stability of the solution?
Rarely.
What do I think about the scalability of the solution?
Not yet.
How are customer service and technical support?
Customer Service:
They provide very good customer service.
Technical Support:Excellent, since they promptly respond to our requests.
Which solution did I use previously and why did I switch?
Robot Framework. However, it required more technical involvement, so the dev team needed to join and spent time setting up before our QA could join.
What about the implementation team?
In-house.
What was our ROI?
After several years using Katalon Studio, the team now already automates more than 20% of the test cases, saving much of the verification time as well as exceeding the target set when starting the test automation effort.
What's my experience with pricing, setup cost, and licensing?
The tool has been completely free until now.
Which other solutions did I evaluate?
TestComplete and UFT. They're all costly.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Software QA Engineer at a tech vendor with self employed
Can convert the test steps from manual mode to script mode and vice versa.
What is most valuable?
- Ability to convert the test steps from manual mode to script mode and vice versa.
- The web recording feature is very amazing and helpful in capturing test steps as user interacts on websites.
- Can create common test cases for later re-use.
- Can define custom keywords.
- Supports data-driven testing.
- Free.
How has it helped my organization?
We achieve better productivity with this tool because of easily created, stored, maintained tests. We don't have to perform again and again every manual test step when it comes to regression. Moreover, this tool also solves our problem of having too many manual testers that are afraid of writing scripts.
What needs improvement?
- Restricted choice for scripting language (just Groovy).
For how long have I used the solution?
I have used this tool for three months and still do not want to leave it.
What was my experience with deployment of the solution?
I did not encounter any deployment issues.
What do I think about the stability of the solution?
I did not encounter any stability issues.
What do I think about the scalability of the solution?
I did not encounter any scalability issues.
How are customer service and technical support?
Customer Service:
Customer service is 8/10.
Katalon Studio customer service is good and fast. They rapidly answer users' questions and usually do surveys to enhance the performance.
Technical Support:Technical support is 9/10.
Thank the technical support team for their help. I appreciate their efforts on giving us quick and correct answers. Their answers are always on point and polite.
Which solution did I use previously and why did I switch?
I previously used TestComplete, but now I use Katalon Studio because it matches my job requirements and it is free.
How was the initial setup?
Initial setup was easy.
What about the implementation team?
An in-house team implemented it. I think the tool can be easily implemented by an in-house team.
What was our ROI?
The learning curve is not steep, and it is quite easy to get used to it. I'm sure it won't take you much time, but the results will be worth it many times over. Plus, it's free, so especially teams with a low budget will find it worth investing.
What's my experience with pricing, setup cost, and licensing?
It's free (freeware license). So, go ahead!
Which other solutions did I evaluate?
Before choosing this product, I also evaluated Selenium, TestComplete, and Telerik.
What other advice do I have?
I think Katalon Studio and the team behind it did a great job. The tool is not only useful but also cost-effective. I think they are continuing to upgrade the tool (really hope so). I and other users will be very happy with upcoming astonishing features.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
QA Engineer at AKSA-SDS Inc.
User-friendly tool enhances QA automation and app commission processes
Pros and Cons
- "Katalon Studio is user-friendly."
- "There could be many improvements, however, I have not noted them down at this moment."
What is our primary use case?
Our organization is using Katalon Studio for QA automation and mobile app commission processes.
How has it helped my organization?
We evaluated Katalon Studio as it provides more comfort and is appropriate for our needs.
What is most valuable?
Katalon Studio is user-friendly. I have broad experience in tools like Appiam and Selenium, and Katalon Studio is a further step ahead with Java.
What needs improvement?
There could be many improvements, however, I have not noted them down at this moment.
For how long have I used the solution?
I have been using Katalon for more than one to two months.
What do I think about the stability of the solution?
Integration with Mac and iOS is complicated, although it is traditionally more complicated for all tools on these platforms.
What do I think about the scalability of the solution?
I can rate it highly on ease and user-friendly adaptation.
How are customer service and support?
I have not contacted their support team.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have experience with traditional QA setups like Selenium, Java, Appiam, and more.
What was our ROI?
It depends on the organization's norms and ROI specs. The cost compared to functionality is considerable but depends on the organization's budget.
Which other solutions did I evaluate?
I have evaluated or downloaded reports regarding Katalon Studio and SmartBear TestComplete.
What other advice do I have?
I'd rate the solution eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Oct 16, 2024
Flag as inappropriate
Buyer's Guide
Download our free Katalon Studio Report and get advice and tips from experienced pros
sharing their opinions.
Updated: June 2025
Popular Comparisons
Tricentis Tosca
Apigee
Apache JMeter
OpenText UFT One
Postman
SmartBear TestComplete
Perfecto
BlazeMeter
Selenium HQ
Sauce Labs
Eggplant Test
LambdaTest
Worksoft Certify
Ranorex Studio
Appium
Buyer's Guide
Download our free Katalon Studio Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Waterfall testing vs. agile testing: What are the advantages and disadvantages of each?
- Why are regression testing tools important?
- When evaluating Regression Testing Tools, what aspect do you think is the most important to look for?
- What are some tips for implementing automated software testing?
- What regression testing tool do you recommend?
- Why is Regression Testing Tools important for companies?