We use Informatica PowerCenter to extract the data from legacy products and load it into new applications. We're using it for this purpose only. Apart from that, we use the Data Quality tool for data quality issues. We use this solution to extract and load.
Senior Architect at a computer software company with 10,001+ employees
A high-performance enterprise data integration solution with a useful automated scheduling feature
Pros and Cons
- "I like the automated scheduling feature."
- "In terms of the capability of data loading features, Informatica products are better."
- "Support could be better."
- "Support could be better. Technical support's friendly, but we should be able to get responses from them more quickly."
What is our primary use case?
What is most valuable?
I like the automated scheduling feature. Suppose we want to automate data anonymization, we have tools within PowerCenter for that. In terms of the capability of data loading features, Informatica products are better.
What needs improvement?
Support could be better. Technical support's friendly, but we should be able to get responses from them more quickly.
What do I think about the stability of the solution?
We found PowerCenter to be stable. When comparing the tools within the Informatica PowerCenter and IDQ, we felt that PowerCenter was more stable for data quality and extraction purposes. Through the command mode, we can do many things for loading purposes, and for all that, PowerCenter is better.
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What do I think about the scalability of the solution?
Informatica PowerCenter is highly scalable. Whether it's 4000 records, one million records, or ten million records, we did all these use cases, and it was fine.
How are customer service and support?
Technical support is fine, but we got some delayed responses or didn't get proper responses in certain cases. But overall, it's okay.
Which solution did I use previously and why did I switch?
We have used some other tools, but we found this solution when we had a huge dataset. We felt that PowerCenter was capable of doing the extraction and loading better than other products. We were also using Microsoft SQL Server DTS in the previous year.
How was the initial setup?
It's easy for me to install Informatica. But for configuration and domain creation with multiple nodes, it will take time. If you have to do it multiple times, it'll take even more time.
For a simple installation, it's straightforward. Otherwise, it will take three to four hours for multiple nodes under multiple services. For example, if you're doing it for only an integration service, it's very simple. But for our data integration service and other services, it will take more time.
What about the implementation team?
I implemented this solution by myself.
What other advice do I have?
I would recommend it to potential users.
On a scale from one to ten, I would give Informatica PowerCenter an eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Consultant at a computer software company with 1,001-5,000 employees
Easy to use, fairly powerful, good integrations, and useful for quick development
Pros and Cons
- "It is easy to use, and it is quick for developing things. It is fairly powerful, and it can integrate with a lot of different platforms without much hassle."
- "It is easy to use, and it is quick for developing things, it is fairly powerful, and it can integrate with a lot of different platforms without much hassle."
- "Its interface can be modernized. It is an old product. I have been working with it for 14 years, and it still looks the same. It hasn't been modernized much. It also needs to handle more modern formats, such as JSON files. It works with the old text files and databases, but it does not always work with the newer, modern stuff. You need to make your own programs to support that kind of stuff. Support is also a kind of difficult with Informatica. They don't do direct support and rely on using their distributors around the globe for support, which means that you kind of have to go through this layer of different companies before you get help."
- "Support is also kind of difficult with Informatica. They don't do direct support and rely on using their distributors around the globe for support, which means that you kind of have to go through this layer of different companies before you get help."
What is most valuable?
It is easy to use, and it is quick for developing things. It is fairly powerful, and it can integrate with a lot of different platforms without much hassle.
What needs improvement?
Its interface can be modernized. It is an old product. I have been working with it for 14 years, and it still looks the same. It hasn't been modernized much.
It also needs to handle more modern formats, such as JSON files. It works with the old text files and databases, but it does not always work with the newer, modern stuff. You need to make your own programs to support that kind of stuff.
Support is also a kind of difficult with Informatica. They don't do direct support and rely on using their distributors around the globe for support, which means that you kind of have to go through this layer of different companies before you get help.
For how long have I used the solution?
I have been using this solution for about 14 years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It has a cluster repository kind of thing where you can add multiple server nodes.
How are customer service and technical support?
That's actually one of the parts that are kind of difficult with Informatica. They don't do direct support. They rely on using their distributors around the globe for support. In Norway, there is a specific company that has the license to sell Informatica, and they also provide the support, which means that whenever there is a problem, you kind of have to go through this layer of different companies before you get help.
How was the initial setup?
It requires consultants. I won't be able to do it by myself. I would need some help to do it.
What about the implementation team?
Whenever we need to do an upgrade, we need to call a consultant to do it. It takes about a week for the preparation and all other stuff.
What other advice do I have?
I would recommend this solution to others depending on whether they are on-prem based or cloud-based. If most of their data is on-prem, I would recommend this solution. If they are not on-prem, I would recommend looking for another tool that is more suitable.
I would rate Informatica PowerCenter an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Informatica PowerCenter
March 2026
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Senior Software Engineer at Depository Trust & Clearing Corporation
Doesn't require many resources but it is lacking monitoring features
Pros and Cons
- "If the systems get migrated or upgraded, the amount of resources required are very minimal. We can change the connections and establish a new connection. It's very helpful."
- "If the systems get migrated or upgraded, the amount of resources required are very minimal, and we can change the connections and establish a new connection, which is very helpful."
- "We need another tool for monitoring. It would be easier if all the features were consolidated into one tool."
- "We need another tool for monitoring. It would be easier if all the features were consolidated into one tool."
What is our primary use case?
We use it for ETL. We have multiple systems, we extract the data, and create a report from it.
What is most valuable?
If the systems get migrated or upgraded, the amount of resources required are very minimal. We can change the connections and establish a new connection. It's very helpful.
What needs improvement?
We need another tool for monitoring. It would be easier if all the features were consolidated into one tool.
For how long have I used the solution?
I have been using PowerCenter for two years.
What do I think about the scalability of the solution?
We don't have any problems with scalability. You can increase the nodes and it has good performance.
We have around 25 users.
We have two to three employees for maintenance.
How are customer service and technical support?
I haven't had much experience with Informatica's support. We haven't had any issues that we needed their help for.
How was the initial setup?
The initial setup was complex. It depends on the security you're working on. There are no pre-defined rules. We have to create the rules and then start working on it.
What's my experience with pricing, setup cost, and licensing?
It's very expensive. We have other tools that are more reasonably priced. PowerCenter is very costly.
What other advice do I have?
I would recommend PowerCenter depending on the use case.
I would rate it a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Information Technology Security Analyst at a tech services company with 10,001+ employees
Easy to set up and quick to deploy, good support, and unstructured data can be imported
Pros and Cons
- "What I like the most is that we have to deal with less while writing the queries."
- "Informatica is scalable, it's perfect."
- "I would like to see it be able to import data from NoSQL."
- "I would like to see it be able to import data from NoSQL."
What is most valuable?
What I like the most is that we have to deal with less while writing the queries.
The unstructured data can now be imported into Informatica PowerCenter. This is an achievement for them.
What needs improvement?
I would like to see it be able to import data from NoSQL.
For how long have I used the solution?
I have been using Informatica PowerCenter for approximately three months.
What do I think about the stability of the solution?
It's a stable product.
What do I think about the scalability of the solution?
We are using this solution for seven to eight hours per day. We are using it frequently.
Informatica is scalable, it's perfect. There are no changes required for this solution.
How are customer service and technical support?
We have not had any issues with technical support. They are fine.
Which solution did I use previously and why did I switch?
I started coding in SQL, then looked up Informatica directly.
How was the initial setup?
The initial setup is not that complex.
It takes less than a day but more than an hour to deploy this solution.
What's my experience with pricing, setup cost, and licensing?
We are satisfied with the pricing. The licensing is on a yearly basis.
What other advice do I have?
I would definitely recommend this to my friends as well as anyone who is interested in using this solution.
I would rate Informatica PowerCenter a ten out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Associate Director at a consultancy with 1,001-5,000 employees
Good performance with easy to use interface; good documentation provided
Pros and Cons
- "Good interface, reasonable documentation."
- "The solution provides good performance with an easy to use interface and reasonable documentation."
- "Lacks ability to calculate cost of the product."
- "One of the things that I found lacking is that there should be some sort of a calculator where you can input your requirements regarding the number of data switches required, number of users, and the number of data switches in order to get a general idea of cost."
What is our primary use case?
Our primary use case of this solution is for building data warehouses for clients with data visualization tools. We need to pull data from other sources so we use Informatica as the ETL. The solution is generally deployed on-prem but sometimes on cloud.
What is most valuable?
The solution provides good performance with an easy to use interface and reasonable documentation.
What needs improvement?
One of the things that I found lacking is that there should be some sort of a calculator where you can input your requirements regarding the number of data switches required, number of users, and the number of data switches in order to get a general idea of cost. It would save me time rather than having to run to the company to get the information.
What do I think about the stability of the solution?
The solution is stabl.
What do I think about the scalability of the solution?
It's a scalable solution.
How are customer service and technical support?
I haven't had any issues with technical support.
What's my experience with pricing, setup cost, and licensing?
This is an expensive solution.
What other advice do I have?
I would rate this solution an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Database Administrator and Applications Specialist at a university with 1,001-5,000 employees
Utilized to ease and speed up building integrations between applications
Pros and Cons
- "Ease and speed of building integrations, especially integrations between different applications, such as our Hospital Information System."
- "Ease and speed of building integrations, especially integrations between different applications, such as our Hospital Information System."
- "Its maintenance is expensive."
What is our primary use case?
Integration between different applications, such as Hospital Information Systems built on AS400 and in-house legacy. It is old data structure file based as opposed to relational. Therefore, it was very difficult to connect and integrate with other new applications. We used Informatica to read from our Hospital Information System and transform the data into a relational model in order to speed up reporting and do cleansing of the data. We also used Informatica to integrate SQL Server based applications with our Oracle applications.
How has it helped my organization?
Ease and speed of building integrations, especially integrations between different applications, such as our Hospital Information System.
What is most valuable?
The GUI.
For how long have I used the solution?
10 years.
Which solution did I use previously and why did I switch?
No.
What's my experience with pricing, setup cost, and licensing?
Its maintenance is expensive.
Which other solutions did I evaluate?
Yes, we evaluated SSIS and IBM. We also looked at additional features in Informatica.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Data Engineer at a tech services company with 51-200 employees
A helpful solution for data integration with good technical support
Pros and Cons
- "The partitioning and optimization to help enhance our development is a very valuable aspect of Informatica PowerCenter."
- "The partitioning and optimization to help enhance our development is a very valuable aspect of Informatica PowerCenter."
- "The multiple interfaces in Informatica PowerCenter are not great for the user experience. Because of this, I think it can cause confusion for any beginner developer."
- "The multiple interfaces in Informatica PowerCenter are not great for the user experience. Because of this, I think it can cause confusion for any beginner developer."
What is our primary use case?
Our primary uses of the solution are for data integration and to build a warehouse model.
What is most valuable?
The solution is a very helpful product for data integration.
The partitioning and optimization to help enhance our development is a very valuable aspect of Informatica PowerCenter. There are multiple transformations for service consumers to publish and use web services as well,In addition to the ability to implement ETL and ELT n a very easy way and finally, you have structured data for use in an integrated business intelligence solution.
What needs improvement?
The multiple interfaces in Informatica PowerCenter are not great for the user experience. Because of this, I think it can cause confusion for any beginner developer.
When we are dealing with multiple transformations and mapping, we cannot see the flow of our transformation until we run reports. It is not like Informatica Developer, where we can see every step of what we're doing and the flow of the mapping. With those solutions, we can see data and transformation and how it's affected by our expressions or anything we do. In Informatica PowerCenter, we cannot see any data in the transformation until the end or you may need to do some debugging, and it is very confusing for some people. They need to enhance their viewer so we can see data within the transformation and show the affected data.
What do I think about the stability of the solution?
I haven't had a problem with Informatica PowerCenter's stability until recently. Sometimes it's very slow. I don't know why, but recently, the development has been very slow. I'm not sure if this is related to stability, however.
What do I think about the scalability of the solution?
The solution is good for scalability because it can be supplemented by a Data Quality solution ,Also, if our organization needs the scale increased, Informatica can satisfy this need, because it can deal with different types of sources and a huge amount of data. The features in partitioning and data optimization that Informatica uses make it very powerful.
How are customer service and technical support?
Technical support has been very helpful. Whenever we have a problem, they are able to solve it.
How was the initial setup?
Informatica platform installation was straightforward, just If the prerequisites checks done successfully, it will be very easy to do.
What other advice do I have?
I'm working with a lot of Informatica products. I use Informatica PowerCenter and IDQ as well as Informatica Axon.
In terms of Informatica Powercenter, we're not using the cloud. We have it running on our own servers.
Overall, I find that it's a very helpful product and a powerful tool compared to other products.
I would rate this solution eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
Senior Associate at a tech consulting company with 1,001-5,000 employees
Good ETL capabilities offered by the Data Lake feature
Pros and Cons
- "The most valuable feature is the new Data Lake feature, which provides the basic capabilities needed."
- "The most valuable feature is the new Data Lake feature, which provides the basic capabilities needed."
- "I found it is kind of weird that not all of the mapping changes are treated as true changes."
- "I found it is kind of weird that not all of the mapping changes are treated as true changes."
What is our primary use case?
We use this solution for ETL of a US Law Enforcement agency's data sources to a data warehouse.
How has it helped my organization?
Using this solution has given us better performance than just purely using PL/SQL.
What is most valuable?
The most valuable feature is the new Data Lake feature, which provides the basic capabilities needed.
What needs improvement?
I found it is kind of weird that not all of the mapping changes are treated as true changes.
For how long have I used the solution?
I have been using this solution for three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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