We use the solution for businesses that wish to analyze their raw data. The solution allows us to do data cleansing and to transform the raw data into useful, insightful information.
Resource Manager at a computer software company with 1,001-5,000 employees
Simple to deploy with a host of features
Pros and Cons
- "Deployment was simple and straightforward."
- "An issue which should be addressed is that the solution only allows us to do structured, as opposed to unstructured, data processing."
What is our primary use case?
What is most valuable?
Informatica PowerCenter is a very strong tool which offers a host of features. We can use heterogeneous data to easily merge and derive the useful information. Also, flag files processing is very useful.
What needs improvement?
An issue which should be addressed is that the solution only allows us to do structured, as opposed to unstructured, data processing. Also, the EPA related data processing should be improved.
Processing capabilities should be streamlined.
I prefer a third party scheduler tool to that of Informatica scheduler, since the latter is not one which is very physical. The solution is not so helpful if one wishes to perform multiple tasks simultaneously.
For how long have I used the solution?
We have been using Informatica PowerCenter for nearly eight years.
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What do I think about the scalability of the solution?
Scalability could be improved, as it is of an intermediate level.
We have plans to increase usage.
How are customer service and support?
Technical support is really great.
How was the initial setup?
Deployment was simple and straightforward.
What's my experience with pricing, setup cost, and licensing?
Licensing costs are excessive and pose an obstacle to someone who lacks familiarity with the solution and wishes to have a proper understanding of it.
What other advice do I have?
We have a team of around 40 to 50 people who use the solution.
I would, for sure, recommend the solution to others, since I feel it to be a really strong tool. It is very robust and has complex capabilities. It allows one to accomplish tasks with ease. We are talking about a strong ETL for those who are undertaking ETL related tasks.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Lead at a financial services firm with 5,001-10,000 employees
Plenty of connectors, high performance, and responsive technical support
Pros and Cons
- "We have found the PowerCenter and B2B data transformation most valuable."
- "The solution can improve by providing more connectivity by having native ODBC or JDBC connections available. It will be easier and more people could start using it."
What is our primary use case?
We are using Informatica PowerCenter for our data warehouse to generate reports from heterogeneous data sources from XML, JSON, or CSV databases. We then do some transformations to generate XML ISO standards to send to regulators in Europe and UK.
What is most valuable?
We have found the PowerCenter and B2B data transformation most valuable. Additionally, they have many native connectors, high performance, and a lot of support documentation.
What needs improvement?
The solution can improve by providing more connectivity by having native ODBC or JDBC connections available. It will be easier and more people could start using it.
For how long have I used the solution?
I have been using this solution for approximately 10 years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
We have approximately 40 people using this solution regularly in my organization.
The solution is not as scalable as the cloud solutions, we will be releasing it in a few years.
How are customer service and technical support?
The technical support has been responsive and we were in contact with them quickly. We were very satisfied.
How was the initial setup?
The initial setup was easy. The full implementation took approximately two weeks.
What about the implementation team?
Our internal technical team did the implementation and handles the maintenance of the solution. The maintenance team makes sure Informatica services are started and are up and running.
What's my experience with pricing, setup cost, and licensing?
The solution is in the middle price range compared to other solutions. There are additional costs if you want other features. For example, more connectors or the use of other solutions, such as Snowflake.
What other advice do I have?
I would recommend this solution to others.
I rate Informatica PowerCenter a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Informatica PowerCenter
December 2025
Learn what your peers think about Informatica PowerCenter. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,711 professionals have used our research since 2012.
Project Manager at a tech services company with 10,001+ employees
Good monitoring tools and reporting, but integration can be challenging
Pros and Cons
- "The most valuable features are the monitoring tools and the reporting manager."
- "Integrating new tools can be tricky and challenging."
What is our primary use case?
We are a solution provider and this is one of the products that we implement for our clients.
What is most valuable?
The most valuable features are the monitoring tools and the reporting manager.
What needs improvement?
Integrating new tools can be tricky and challenging.
For how long have I used the solution?
I have been working with Informatica PowerCenter for more than five years.
What do I think about the stability of the solution?
I have not seen any issues with respect to stability.
How are customer service and technical support?
We have been in frequent contact with the Informatical help center. It is not only me but other people in the company. They have been very good at supporting us.
Which solution did I use previously and why did I switch?
We were using the cloud version of PowerCenter with one of our clients, but they have since moved to MuleSoft.
How was the initial setup?
Usually, the initial setup for PowerCenter is straightforward. The is nothing complex about it. However, if you are integrating new tools or if you are putting in an adapter for a product like the Amazon Cloud Service or RedShift, it will be challenging.
What's my experience with pricing, setup cost, and licensing?
The price of this solution is high.
With an interval of every couple of years, they upgrade to a new version and stop supporting the previous versions. At this point, you need to acquire a new license.
If you are looking to add a new adapter then it will be more costly.
What other advice do I have?
My advice is that if you are looking for a traditional on-premises service, PowerCenter is a good option to stick with. If on the other hand, you want a cloud-based service then there are better options.
In summary, this is a good product, and other than integrating with other tools, I don't face any challenges.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Data Architect at a manufacturing company with 10,001+ employees
Cloud-based, good performance, stable, and connects well with multiple sources
Pros and Cons
- "The number of docs has been reduced drastically, which is very good."
- "The real-time database connectivity when getting the real-time data using the VPN is an area that needs improvement."
What is most valuable?
We like that it is cloud-based and the performance is good. The number of docs has been reduced drastically, which is very good.
What needs improvement?
If you were migrating or connecting with multiple sources, initially there were issues that caused network latency. In the latest version, there are fewer bugs.
The real-time database connectivity when getting the real-time data using the VPN is an area that needs improvement.
Being able to generate reports on all of the status of the monitoring tools and the job qualities would be very helpful to provide to the operational team.
For how long have I used the solution?
I have been working with Informatica PowerCenter for 12 years.
We are using version 10.4.1, which is the latest version.
What do I think about the stability of the solution?
It is very stable. It's a solution that has been in place for 20 or 22 years.
How was the initial setup?
The initial setup is straightforward. It is very easy.
When compared with Linux or Windows, it was very easy and simple to install.
It takes two days maximum to implement one nanometer.
What's my experience with pricing, setup cost, and licensing?
What other advice do I have?
When compared with other ETL or ELP tools, Informatica PowerCenter is the best for connecting to multiple sources, which is better when you have large loads.
I would definitely rate Informatica PowerCenter a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Technology Director at a computer software company with 1,001-5,000 employees
A stable, scalable, and mature solution for complex transformations and data integration
Pros and Cons
- "Complex transformations can be easily achieved by using PowerCenter. The processing layer does transformations and other things. About 80% of my transformations can be achieved by using the middle layer. For the remaining 15% to 20% transformations, I can go in and create stored procedures in the respective databases. Mapplets is the feature through which we can reuse transformations across pipelines. Transformations and caching are the key features that we have been using frequently. Informatica PowerCenter is one of the best solutions or products in the data integration space. We have extensively used PowerCenter for integration purposes. We usually look at the best bridge solution in our architecture so that it can sustain for maybe a couple of years. Usually, we go with the solution that fits best and has proven and time-tested technology."
- "Its licensing can be improved. It should be features-wise and not bundle-wise. A bundle will definitely be costly. In addition, we might use one or two features. That's why the pricing model should be based on the features. The model should be flexible enough based on the features. Their support should also be more responsive to premium customers."
What is our primary use case?
We receive the data files from insurance carriers. We load the data, do some processing, and then make the data available to their internal systems. We apply some business transformations and data validations and share the data in the healthcare domain and EDI B2B exchange.
Its version varies based on the customer, but when it comes to the cloud, we have the latest version. We have been using Informatica Intelligent Cloud Services (IICS) for two years. We have used IICS for two purposes. One is for data integration, and the other one is for application integration.
What is most valuable?
Complex transformations can be easily achieved by using PowerCenter. The processing layer does transformations and other things. About 80% of my transformations can be achieved by using the middle layer. For the remaining 15% to 20% transformations, I can go in and create stored procedures in the respective databases. Mapplets is the feature through which we can reuse transformations across pipelines. Transformations and caching are the key features that we have been using frequently.
Informatica PowerCenter is one of the best solutions or products in the data integration space. We have extensively used PowerCenter for integration purposes. We usually look at the best bridge solution in our architecture so that it can sustain for maybe a couple of years. Usually, we go with the solution that fits best and has proven and time-tested technology.
What needs improvement?
Its licensing can be improved. It should be features-wise and not bundle-wise. A bundle will definitely be costly. In addition, we might use one or two features. That's why the pricing model should be based on the features. The model should be flexible enough based on the features.
Their support should also be more responsive to premium customers.
For how long have I used the solution?
We have been dealing with this product for around 20 years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is easy to scale. It has the concept of a grid, but it is too costly because you also need Informatica big data edition. Informatica PowerCenter has its own software licensing called big data edition. So, whenever we want to scale to a huge volume, we need to go with big data. It has horizontal scaling, which always impacts the price. I can go for a four-node cluster grid or an eight-node cluster grid, which will have an impact on the price.
We have scaled it for one of our enterprise customers, and we had a little bit of complexity in setting it up, but we were able to achieve the desired goals with respect to the performance.
How are customer service and technical support?
We have been in touch with Informatica support. They should be more responsive. They should react quickly to premium customers.
Which solution did I use previously and why did I switch?
Different products are suitable for different use cases. One unified product cannot address multiple use cases. For example, Informatica may not be suitable for real-time integration, but it may be helpful for batch integration. Similarly, MuleSoft caters to low latency, but it doesn't get into high latency, which means it is not suitable for larger data processing systems. That's why we need to have a combination of technologies. For example, I may say that I have a resource or a person who has a primary skill and a secondary skill. Primary skill is specialized, and then secondary skill is complementary to that. Similarly, every product has a primary thing and a secondary thing. For Informatica, it is the batch processing, not the real-time data processing. It only processes the structured data, but it does not process unstructured data. For unstructured data, you need to go for a different product. For the cloud version, they have introduced IICS specifically for catering to the application integration requirements.
How was the initial setup?
It is a simple process because we have a pool of experts in our team. Some manual work could be required. We did have challenges while setting it up, but we could also resolve those challenges.
What about the implementation team?
We provide development, integration, operations, and maintenance services for Informatica solutions to the customers. We do ETL monitoring, and we monitor the daily loads and resolve and manage the pipeline features.
We also handle the change requests coming from the customer and performance optimization. We may sometimes also look at the transformations optimization, caching, and all those things.
What's my experience with pricing, setup cost, and licensing?
It is for big enterprises. We have leveraged Informatica for big enterprises but not for small and medium enterprises because it is a very costly product as compared to other products. We propose this solution only for enterprise customers. For small to medium enterprises, we would propose the Microsoft solution.
Its licensing is currently bundle-wise. It should be features-wise and not bundle-wise.
What other advice do I have?
It is a very mature product, but now everyone is moving to the cloud. They need to give more attention and focus more on the IICS rather than PowerCenter. PowerCenter on-premises will cater to one or two industries, and they should give more features in IICS. It can cater to only 70% of the features of Informatica PowerCenter. The data integration is currently not as mature in IICS. It doesn't have Mapplets, and we have faced some constraints. We have already logged a service request for this.
I would rate Informatica PowerCenter a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementor
Head of Business Integration and Architecture at a logistics company with 51-200 employees
Safely manages huge data quantities with reliability; enables an excellent data governance strategy
Pros and Cons
- "Can manage a huge quantity of data and provide reliability."
- "Requires an established data center because there is no option for software as a service."
What is our primary use case?
This solution is really the backbone of what we do. Informatica PowerCenter is one of the most used platforms for data governance in the banking and insurance industry. It's quite expensive so it's not used much outside the industry, but it's very reliable and strong in everything connected to data management and data governance strategy. For our industry, that is crucial. We are customers of Informatica and I'm the head of big data and solution architecture.
What is most valuable?
From my point of view, the solution has two valuable features. It has the ability to manage a huge quantity of data along with a high level of reliability from a performance point of view. Secondly, it has all the tools and features within the platform to establish a real data governance strategy. That includes lineage data preparation, ETL, ELP, everything regarding monitoring and processes that are implemented in the platform. It's quite feature full in that regard.
What needs improvement?
The solution currently requires quite an established data center in place because there is no option for software as a service so the best option to install the platform is on-prem. I know Informatica is thinking about it because they are introducing a brand new platform for big data management, but it doesn't yet have the same level of features as PowerCenter. This is something they can improve on. There are some significant differences between the two platforms.
The other issue is price. I understand this is a high-level professional tool designed for big companies that have a great need for managing huge amounts of data and I understand these kinds of tools are quite expensive, but sometimes the cost is too high. Their focus is obviously a high-level market but I think there would be other companies who would want to use it but it's too expensive for them.
I'd like to see improved on-prem support like Cloudera which is very oriented towards traditional databases, like Oracle, SQL Server and others.
For how long have I used the solution?
We've been using this solution for five years.
What do I think about the stability of the solution?
It is clearly a stable solution, otherwise it would not be used in industries such as banking and insurance. Technically speaking, it's very stable and reliable. In my opinion, it's one of the most stable and reliable platforms for data governance.
How are customer service and technical support?
Technical support is good and a lot has improved over the years.
Which solution did I use previously and why did I switch?
Most of my customers use solutions in the cloud so I've used Azure in AWS and GCP. There are lots of services, platform services, or software as a service, tools that are used for the same purposes or objectives, like data governance, data preparation, data integration. It's hard to compare because the environment is completely different and they have different issues. PowerCenter is quite a traditional technology. A product like Hadoop, for example, for storage and process management, has the same objectives but they are fulfilled in a completely different way.
How was the initial setup?
The initial setup is not so easy but once it's been deployed it's quite reliable from a performance point of view.
What other advice do I have?
My advice for this product is to be aware of what's involved and be sure about deploying and using it because it's a very technical tool, something you cannot buy and install in some weird brutal machine. It requires planning and has to be managed, not only in terms of using it, but also economically speaking, because of the cost.
I would rate this solution a nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Software Engineer at a financial services firm with 1,001-5,000 employees
Doesn't require many resources but it is lacking monitoring features
Pros and Cons
- "If the systems get migrated or upgraded, the amount of resources required are very minimal. We can change the connections and establish a new connection. It's very helpful."
- "We need another tool for monitoring. It would be easier if all the features were consolidated into one tool."
What is our primary use case?
We use it for ETL. We have multiple systems, we extract the data, and create a report from it.
What is most valuable?
If the systems get migrated or upgraded, the amount of resources required are very minimal. We can change the connections and establish a new connection. It's very helpful.
What needs improvement?
We need another tool for monitoring. It would be easier if all the features were consolidated into one tool.
For how long have I used the solution?
I have been using PowerCenter for two years.
What do I think about the scalability of the solution?
We don't have any problems with scalability. You can increase the nodes and it has good performance.
We have around 25 users.
We have two to three employees for maintenance.
How are customer service and technical support?
I haven't had much experience with Informatica's support. We haven't had any issues that we needed their help for.
How was the initial setup?
The initial setup was complex. It depends on the security you're working on. There are no pre-defined rules. We have to create the rules and then start working on it.
What's my experience with pricing, setup cost, and licensing?
It's very expensive. We have other tools that are more reasonably priced. PowerCenter is very costly.
What other advice do I have?
I would recommend PowerCenter depending on the use case.
I would rate it a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
VP - Digital at a tech vendor with 1,001-5,000 employees
Comes with high commercial costs and drivers are not cloud-enabled
Pros and Cons
- "Informatica PowerCenter is a very good ETL tool."
- "The solution's commercial cost is very high. Other open-source tools can do the tool's functions for free. The world is moving to the cloud, but the solution hasn't updated its drivers. I presume that its downfall will start soon. The tool is trying to cross-sell or upsell without helping customers derive benefits from the existing products. They have multiple tools and licenses. It is better to bring the smaller tools in one umbrella."
What is most valuable?
Informatica PowerCenter is a very good ETL tool.
What needs improvement?
The solution's commercial cost is very high. Other open-source tools can do the tool's functions for free. The world is moving to the cloud, but the solution hasn't updated its drivers. I presume that its downfall will start soon. The tool is trying to cross-sell or upsell without helping customers derive benefits from the existing products. They have multiple tools and licenses. It is better to bring the smaller tools in one umbrella.
How are customer service and support?
Informatica PowerCenter's technical support varies.
How would you rate customer service and support?
Neutral
What's my experience with pricing, setup cost, and licensing?
I rate the solution's pricing a four out of ten. The price is very high, and it doesn't understand the market now.
What other advice do I have?
I rate Informatica PowerCenter a six out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
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