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reviewer1245828 - PeerSpot reviewer
CIO at a tech services company with 1,001-5,000 employees
Real User
Dec 29, 2020
Stable, easy to use, and integrates well with multiple systems
Pros and Cons
  • "Once you have learned Informatica, it is very easy to use."
  • "In summary, Informatica is a good product that is very difficult to learn but once you learn it, it is very easy to use."
  • "The documentation could be improved."
  • "It is very difficult to learn."

What is our primary use case?

One of my use cases is integrating personnel data from multiple systems.

What is most valuable?

Once you have learned Informatica, it is very easy to use.

The feedback that I have received from team members is that they found it easy to work with.

What needs improvement?

It is very difficult to learn.

The documentation could be improved. For example, if they were to create a system like SAS Books or IBM Redbooks that includes books on how to install, and how to troubleshoot problems, then it would be great.

I would like to see a centralized dashboard that can be used to access all of the Informatica products, rather than having a set of fragmented applications. A consolidated system with everything in a single platform would make it easier for technicians, as well as when it comes to purchasing it. That would be amazing.

For how long have I used the solution?

I have been using Informatica PowerCenter for two years.

Buyer's Guide
Informatica PowerCenter
March 2026
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What do I think about the stability of the solution?

This is a stable product that has been around for a long time.

What do I think about the scalability of the solution?

We have approximately eight people who use Informatica in the organization.

How are customer service and support?

The customer service is good but they can't move you through the entire installation and troubleshooting process.

Which solution did I use previously and why did I switch?

I also have experience with solutions from IBM, SAS, and other vendors.

What about the implementation team?

My IT team was responsible for the deployment. Our team has approximately 12 people and they are responsible for installation and maintenance, including upgrades.

What's my experience with pricing, setup cost, and licensing?

I consider this to be an expensive product.

What other advice do I have?

In summary, Informatica is a good product that is very difficult to learn but once you learn it, it's very easy to use. It is a product that I can recommend using.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1293765 - PeerSpot reviewer
Data Architecture/Management at a consultancy with 10,001+ employees
Real User
Sep 30, 2020
Stable, reduces your administrative overhead, and the DAC is helpful
Pros and Cons
  • "The most valuable features are the metadata repository and the data warehouse application console."
  • "This is the best tool that we have."
  • "The only problem with this product is the level of complexity with the number of levels of transformation that you have to go through."
  • "The only problem with this product is the level of complexity with the number of levels of transformation that you have to go through."

What is our primary use case?

This product is primarily used with an Oracle product called OBI EE, Oracle Business Intelligence. It is used for integration and data visualization.

How has it helped my organization?

This is the best tool that we have.

What is most valuable?

The most valuable features are the metadata repository and the data warehouse application console.

What needs improvement?

The only problem with this product is the level of complexity with the number of levels of transformation that you have to go through. I would say that's the biggest issue.

For how long have I used the solution?

We have been working with Informatica PowerCenter for about seven years.

What do I think about the stability of the solution?

I think that PowerCenter is pretty stable.

What do I think about the scalability of the solution?

We have three different instances of this running. There is one for development, one for pre-production, and one for production. As far as having to scale linearly, we haven't had the need by putting additional nodes for high availability or load balancing. It's not something that we've necessarily needed. We have not scaled up, either. So, no vertical and no horizontal scaling. It was pretty much used out of the box.

We have two people who are using this solution and they are developers.

How are customer service and technical support?

Oracle came in and they implemented a lot of the functionality that we needed. Beyond what we received from Oracle, there were very few times where we needed support.

Most of the time, the only thing we needed technical support was with Oracle patches and we ran into a problem, something broke.

Which solution did I use previously and why did I switch?

Initially, we were doing a custom PL/SQL ETL type of procedure.

We just decided to go to an automated tool, something that was more visual.

How was the initial setup?

The initial setup is pretty straightforward. I don't think that there were any problems with it.

What about the implementation team?

We had a lot of assistance from Oracle and the implementation took less than a week.

What's my experience with pricing, setup cost, and licensing?

It's much more expensive, almost three times more expensive than most other solutions.

What other advice do I have?

Oracle put Informatica into their product line. They use Informatica fo do the integrations.

The one benefit is that you reduce your administrative overhead by implementing this tool, and you get more functionality out of it versus most other tools. 

With a lot of other tools, you have to do a lot of hacking in order to get things to work properly for you, whereas with Informatica, you have a lot of flexibility.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Informatica PowerCenter
March 2026
Learn what your peers think about Informatica PowerCenter. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
886,011 professionals have used our research since 2012.
ChandrasekharPetaka - PeerSpot reviewer
VP - Digital at a tech vendor with 1,001-5,000 employees
Real User
Oct 19, 2023
Comes with high commercial costs and drivers are not cloud-enabled
Pros and Cons
  • "Informatica PowerCenter is a very good ETL tool."
  • "The solution's commercial cost is very high. Other open-source tools can do the tool's functions for free. The world is moving to the cloud, but the solution hasn't updated its drivers. I presume that its downfall will start soon. The tool is trying to cross-sell or upsell without helping customers derive benefits from the existing products. They have multiple tools and licenses. It is better to bring the smaller tools in one umbrella."

What is most valuable?

Informatica PowerCenter is a very good ETL tool. 

What needs improvement?

The solution's commercial cost is very high. Other open-source tools can do the tool's functions for free. The world is moving to the cloud, but the solution hasn't updated its drivers. I presume that its downfall will start soon. The tool is trying to cross-sell or upsell without helping customers derive benefits from the existing products. They have multiple tools and licenses. It is better to bring the smaller tools in one umbrella. 

How are customer service and support?

Informatica PowerCenter's technical support varies. 

How would you rate customer service and support?

Neutral

What's my experience with pricing, setup cost, and licensing?

I rate the solution's pricing a four out of ten. The price is very high, and it doesn't understand the market now. 

What other advice do I have?

I rate Informatica PowerCenter a six out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Raghavendra Rao - PeerSpot reviewer
Solution Architect at Refinitiv
Real User
Jun 28, 2022
Modern features needed and lacking migration tools
Pros and Cons
  • "The technical support for Informatica PowerCenter is good."
  • "The technical support for Informatica PowerCenter is good."
  • "Informatica PowerCenter is outdated and would benefit from modernization. They should have a very good migration strategy from Informatica PowerCenter to AACF. Informatica PowerCenter there is no point in using it, you have to use a cloud version."
  • "Informatica PowerCenter is outdated and would benefit from modernization."

What needs improvement?

Informatica PowerCenter is outdated and would benefit from modernization. They should have a very good migration strategy from Informatica PowerCenter to AACF. Informatica PowerCenter there is no point in using it, you have to use a cloud version.

For how long have I used the solution?

I have been using Informatica PowerCenter for approximately 17 years.

How are customer service and support?

The technical support for Informatica PowerCenter is good.

I rate the support from Informatica PowerCenter a four out of five.

What other advice do I have?

I would not recommend anyone use this solution.

I rate Informatica PowerCenter a one out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
RemonHanna - PeerSpot reviewer
Data Engineer at a tech services company with 51-200 employees
Real User
Apr 26, 2022
Feature rich, user-friendly, and straightforward installation
Pros and Cons
  • "The most valuable aspects of Informatica PowerCenter are the many features, ease of use, and user-friendliness."
  • "The most valuable aspects of Informatica PowerCenter are the many features, ease of use, and user-friendliness."
  • "The performance of Informatica PowerCenter could improve."
  • "The performance of Informatica PowerCenter could improve."

What is our primary use case?

We are using Informatica PowerCenter for data integration in a health insurance company.

What is most valuable?

The most valuable aspects of Informatica PowerCenter are the many features, ease of use, and user-friendliness.

What needs improvement?

The performance of Informatica PowerCenter could improve.

For how long have I used the solution?

I have been using Informatica PowerCenter for approximately five years.

What do I think about the stability of the solution?

Informatica PowerCenter is a stable solution.

What do I think about the scalability of the solution?

I have found Informatica PowerCenter to be scalable.

How are customer service and support?

I have not used the technical support from Informatica PowerCenter.

Which solution did I use previously and why did I switch?

We have used Data Quality, EDC, Axon, and Metadata Manager.

How was the initial setup?

The initial installation of Informatica PowerCenter was straightforward. The amount of time it takes for the process depends on the deployment site, and how many maps, workflows, and tables there are.

The time it took used for the deployment was approximately two hours.

What about the implementation team?

For the implementation of Informatica PowerCenter, we used one or two developers and one person from the DBA team.

Which other solutions did I evaluate?

I did not evaluate other options.

What other advice do I have?

I rate Informatica PowerCenter an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Technical Lead at Speridian Technologies
Real User
Oct 14, 2021
Simple to set up, stable, scalable, simple to manage and debug
Pros and Cons
  • "It's a complete package, which is why we use this solution."
  • "It's quite suitable for our needs."
  • "There is some room for improvement in terms of pricing."
  • "There is some room for improvement in terms of pricing."

What is our primary use case?

I have worked with Informatica PowerCenter in different companies for different projects.

We use Informatica PowerCenter for ETL. We need it for our data integration project.

What is most valuable?

It's quite suitable for our needs.

It's a complete package, which is why we use this solution.

We have not had any issues with this solution.

What needs improvement?

There is some room for improvement in terms of pricing.

For how long have I used the solution?

I have been working with Informatica PowerCenter for four years.

What do I think about the stability of the solution?

Informatica PowerCenter is a stable solution.

What do I think about the scalability of the solution?

Informatica PowerCenter is a scalable product.

How are customer service and support?

We haven't encountered any problems that would require assistance from the technical support team.

We did however contact technical support about pricing for the implementation of the site.

Which solution did I use previously and why did I switch?

I have been working on ODI (Oracle Data Integrator), but we prefer Informatica.

How was the initial setup?

The initial setup is quite easy. It is easy to handle and debug as well.

Normally, it doesn't take long, but it depends on the issues we face.

What's my experience with pricing, setup cost, and licensing?

I was unable to locate any pricing information on the website. I made an appointment to meet with a representative through the internet.

According to what I've heard and read on various blogs, it's quite expensive when compared to similar competitive products.

Based on what I've read, I believe the price can be customized.

What other advice do I have?

There are several products, but we recommend using this solution.

I would rate Informatica PowerCenter an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1656495 - PeerSpot reviewer
Lead BI&A Consultant at a computer software company with 10,001+ employees
Real User
Sep 5, 2021
Stable, easy to install, and has a good graphical user interface
Pros and Cons
  • "It has a Data Catalog that uses the Model repository."
  • "Informatica PowerCenter is a very stable product."
  • "The pricing could be improved."
  • "Technical support could be faster."

What is our primary use case?

We use this solution for ETL processes.

What is most valuable?

It has a very good graphical interface.

It has the possibility to intervene in the automatic ETL. 

It has a lot of components. 

It has a Data Catalog that uses the Model repository.

What needs improvement?

The pricing could be improved.

For how long have I used the solution?

I have been providing Informatica PowerCenter since 2005.

What do I think about the stability of the solution?

Informatica PowerCenter is a very stable product.

How are customer service and technical support?

Technical support could be faster.

How was the initial setup?

The latest versions are easy to install because it's cloud-based. You needed approximately four hours to install the older versions.

What's my experience with pricing, setup cost, and licensing?

It's quite expensive.

Our customers pay a licensing fee yearly.

What other advice do I have?

I would recommend this solution to others. It is also a question of the purpose and how big the company is. It's an investment.

I would rate Informatica PowerCenter a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Senior Data Architect at a manufacturing company with 10,001+ employees
Real User
Mar 11, 2021
Cloud-based, good performance, stable, and connects well with multiple sources
Pros and Cons
  • "The number of docs has been reduced drastically, which is very good."
  • "When compared with other ETL or ELP tools, Informatica PowerCenter is the best for connecting to multiple sources, which is better when you have large loads."
  • "The real-time database connectivity when getting the real-time data using the VPN is an area that needs improvement."
  • "The real-time database connectivity when getting the real-time data using the VPN is an area that needs improvement."

What is most valuable?

We like that it is cloud-based and the performance is good. The number of docs has been reduced drastically, which is very good.

What needs improvement?

If you were migrating or connecting with multiple sources, initially there were issues that caused network latency. In the latest version, there are fewer bugs.

The real-time database connectivity when getting the real-time data using the VPN is an area that needs improvement.

Being able to generate reports on all of the status of the monitoring tools and the job qualities would be very helpful to provide to the operational team.

For how long have I used the solution?

I have been working with Informatica PowerCenter for 12 years.

We are using version 10.4.1, which is the latest version.

What do I think about the stability of the solution?

It is very stable. It's a solution that has been in place for 20 or 22 years.

How was the initial setup?

The initial setup is straightforward. It is very easy.

When compared with Linux or Windows, it was very easy and simple to install.

It takes two days maximum to implement one nanometer.

What's my experience with pricing, setup cost, and licensing?


What other advice do I have?

When compared with other ETL or ELP tools, Informatica PowerCenter is the best for connecting to multiple sources, which is better when you have large loads. 

I would definitely rate Informatica PowerCenter a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Informatica PowerCenter Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Informatica PowerCenter Report and get advice and tips from experienced pros sharing their opinions.