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Deepak Shiv - PeerSpot reviewer
Resource Manager at Pyramid Consulting
Real User
Top 20
Simple to deploy with a host of features
Pros and Cons
  • "Deployment was simple and straightforward."
  • "An issue which should be addressed is that the solution only allows us to do structured, as opposed to unstructured, data processing."

What is our primary use case?

We use the solution for businesses that wish to analyze their raw data. The solution allows us to do data cleansing and to transform the raw data into useful, insightful information.

What is most valuable?

Informatica PowerCenter is a very strong tool which offers a host of features. We can use heterogeneous data to easily merge and derive the useful information. Also, flag files processing is very useful.

What needs improvement?

An issue which should be addressed is that the solution only allows us to do structured, as opposed to unstructured, data processing. Also, the EPA related data processing should be improved. 

Processing capabilities should be streamlined.

I prefer a third party scheduler tool to that of Informatica scheduler, since the latter is not one which is very physical. The solution is not so helpful if one wishes to perform multiple tasks simultaneously. 

For how long have I used the solution?

We have been using Informatica PowerCenter for nearly eight years.

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September 2025
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What do I think about the scalability of the solution?

Scalability could be improved, as it is of an intermediate level. 

We have plans to increase usage. 

How are customer service and support?

Technical support is really great.

How was the initial setup?

Deployment was simple and straightforward. 

What's my experience with pricing, setup cost, and licensing?

Licensing costs are excessive and pose an obstacle to someone who lacks familiarity with the solution and wishes to have a proper understanding of it. 

What other advice do I have?

We have a team of around 40 to 50 people who use the solution.

I would, for sure, recommend the solution to others, since I feel it to be a really strong tool. It is very robust and has complex capabilities. It allows one to accomplish tasks with ease. We are talking about a strong ETL for those who are undertaking ETL related tasks.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1245828 - PeerSpot reviewer
CIO at a tech services company with 1,001-5,000 employees
Real User
Stable, easy to use, and integrates well with multiple systems
Pros and Cons
  • "Once you have learned Informatica, it is very easy to use."
  • "The documentation could be improved."

What is our primary use case?

One of my use cases is integrating personnel data from multiple systems.

What is most valuable?

Once you have learned Informatica, it is very easy to use.

The feedback that I have received from team members is that they found it easy to work with.

What needs improvement?

It is very difficult to learn.

The documentation could be improved. For example, if they were to create a system like SAS Books or IBM Redbooks that includes books on how to install, and how to troubleshoot problems, then it would be great.

I would like to see a centralized dashboard that can be used to access all of the Informatica products, rather than having a set of fragmented applications. A consolidated system with everything in a single platform would make it easier for technicians, as well as when it comes to purchasing it. That would be amazing.

For how long have I used the solution?

I have been using Informatica PowerCenter for two years.

What do I think about the stability of the solution?

This is a stable product that has been around for a long time.

What do I think about the scalability of the solution?

We have approximately eight people who use Informatica in the organization.

How are customer service and technical support?

The customer service is good but they can't move you through the entire installation and troubleshooting process.

Which solution did I use previously and why did I switch?

I also have experience with solutions from IBM, SAS, and other vendors.

What about the implementation team?

My IT team was responsible for the deployment. Our team has approximately 12 people and they are responsible for installation and maintenance, including upgrades.

What's my experience with pricing, setup cost, and licensing?

I consider this to be an expensive product.

What other advice do I have?

In summary, Informatica is a good product that is very difficult to learn but once you learn it, it's very easy to use. It is a product that I can recommend using.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Informatica PowerCenter
September 2025
Learn what your peers think about Informatica PowerCenter. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
867,341 professionals have used our research since 2012.
Henry Niessen - PeerSpot reviewer
Founder at DEN21DS
Real User
Top 10
Modular, good for ETL workflows, and offers good metadata
Pros and Cons
  • "I like the completeness of the way I can build ETL workflows."
  • "The reputation of Informatica is that it is expensive."

What is most valuable?

I like the completeness of the way I can build ETL workflows. It's not one feature that stands out. Rather, it's the way everything is working together.

On the matter of data lineage and data catalog and metadata, in particular, several new developments are embedded as options you could use or could buy. The modular structure is very helpful.

What needs improvement?

What is not that clear, is the usability in the cloud, for example. That's a little bit fuzzy.

The reputation of Informatica is that it is expensive. There are some things which could improve for the customer so that they have the perception that they get more for their money.

I would say that the transparency towards the cloud is a big area for improvement. For example, Microsoft and Oracle, make it easy since they create a cloud and then integrate all the stuff that way that you always have the possibility to work to optimize with. Informatica is a little bit different.  

On-premise should not be eradicated.

For how long have I used the solution?

I've used the solution for 20 years. 

What's my experience with pricing, setup cost, and licensing?

The solution is expensive.

What other advice do I have?

I'm a developer and architect. I'm not reselling the product.

I'd rate the product eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Dusanka Mladenovic - PeerSpot reviewer
Data Architect at a financial services firm with 5,001-10,000 employees
Real User
Reliable with a good visual tool for data mapping; UI is outdated and configuration complicated
Pros and Cons
  • "Has a good visual tool for data mapping."
  • "The UI is a little outdated."

What is our primary use case?

We use this solution for ETL and data transformation and we are customers of Informatica. 

What is most valuable?

This is an old and reliable product. I like the visual tool for data mapping and the workflow manager.

What needs improvement?

I think the UI could be improved, it's a little outdated. Configuration is  complicated and could be simplified; it requires experience, and not many people have that. 

For how long have I used the solution?

I've been using this solution for one month. 

What do I think about the scalability of the solution?

Our data engineers are dealing with big data and large files which Informatica is capable of dealing with.

How are customer service and support?

I know that support is available but I've never contacted Informatica. I go to the documentation supply tool to solve any issues.

How was the initial setup?

The initial setup is dependent on the requirements of an organization. Sometimes it's more complicated. It requires and administrator who does everything, and eventually testers are brought in for specific workflows. Each environment requires a different deployment. Maintenance is carried out in-house. 

What other advice do I have?

PowerCenter requires some discipline in terms of the implementation process, and because it is dealing with databases, there are several layers of protection and authorization. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sunil_Shah - PeerSpot reviewer
Senior software developer at a tech services company with 1,001-5,000 employees
Real User
Top 5
A UI friendly solution great for deriving dashboards, functionalities and graphs
Pros and Cons
  • "It is UI friendly and has all the advantages of an ETL tool."
  • "The solution could have better documentation on basic steps or blocks that specify what to do."

What is our primary use case?

We use Informatica PowerCenter primarily for its processes. We derive dashboards, functionalities and graphs with the information it provides. We create reports, generate excels, and data scientists use the information to generate reports in Tableau, Power BI or other tools.

How has it helped my organization?

It is UI friendly and has all the advantages of an ETL tool. In addition, integration is possible between Oracle and SQL.

It is also relatively expensive but is worth the price because the software provides a good experience. The resources we need exist, and the people are available.

For how long have I used the solution?

We have been using this solution for about six months. It is private on Oracle but available at our data centre.

What do I think about the stability of the solution?

It is a stable solution, and there are no significant issues. In addition, it is a relatively easy solution for any beginner or intermediate-level person using it. The only problem is that it is moderately expensive, which is essential to emphasize.

Everything in the market is shifting to the cloud, namely Oracle, Azure, and any other cloud. If a company has a solution on a license, they will use something with the cloud on Google, Azure or AWS. It would be good if Informatica collaborated with Oracle, Azure or AWS, allowing for greater functionalities and benefits.

What do I think about the scalability of the solution?

I believe it is a scalable solution, but I do not have all the details on scalability. For example, in AWS, there are databases like PostgreSQL, SQL and Oracle. So, it would be good if, for a specific price, Informatica PowerCenter could be available in Azure or have the ability to use Azure in the ETL tool.

About six to seven developers use Informatica PowerCenter in my company.

How are customer service and support?

The technical support is helpful.

How was the initial setup?

The setup was easy. However, the solution could have better documentation on basic steps or blocks that specify what to do. For example, a particular topic could be described at length in a video so people can understand it.

Installation is also relatively easy, but when we tried to include data warehousing, extraction or ETL functionality, we needed specific configurations and capacity. That is a pain point for users, developers and architects. However, it became easier after several periods.

What's my experience with pricing, setup cost, and licensing?

In terms of costs, it is moderately expensive, but I am unsure of the exact price. It would be good if Informatica PowerCenter incorporated free trails or learnings to help beginners use the solution. There should also be more campaigns similar to other ETL tools.

My advice would be for Informatica to decrease the price. Generally, companies have more customers when prices are lower. So even if the company grows with a lower margin, the number of users would be higher, which would be beneficial.

What other advice do I have?

I rate this solution an eight out of ten. Regarding advice, it is important that ETL functionalities are readily available and that it is GUI friendly.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
MohamedFouda - PeerSpot reviewer
Informatica Developer at a computer software company with 51-200 employees
Real User
It's a good tool for on-premise databases
Pros and Cons
  • "It provides everything I need. Nothing is missing. PowerCenter is a good tool for on-premise databases."
  • "PowerCenter has three clients. I wish they would consolidate everything into one GUI, not three. Also, we had a persistent issue with the Informatica Developer tool but it was solved when we migrated to the newest one."

What is most valuable?

PowerCenter is the market leader, so more organizations use it than other tools. It's a feature-rich solution, so that's why it's at the top of the market.

What needs improvement?

PowerCenter has three clients. I wish they would consolidate everything into one GUI, not three. Also, we had a persistent issue with the Informatica Developer tool but it was solved when we migrated to the newest one. 

For how long have I used the solution?

We've been using PowerCenter for about three years.

What do I think about the stability of the solution?

I think PowerCenter is stable. Organizations that try Informatica stick with it for a long time. No one uses Informatica and quickly switches to something else. It has been the leader in the market for many years.

What do I think about the scalability of the solution?

Any feature that PowerCenter doesn't provide can be found in IDQ. IDQ covers any missing options, so I think it's PowerCenter's scalability is fine.

How are customer service and support?

There were a few times when Informatica support took a while to solve the issues, but they always fixed the problem in the end. There was only one ticket that took a long time to solve. I rate their support eight out of 10. 

How was the initial setup?

I rate PowerCenter eight out of 10 for ease of deployment. 

What other advice do I have?

I rate Informatica PowerCenter eight out of 10. It provides everything I need. Nothing is missing. PowerCenter is a good tool for on-premise databases. If you're going to implement PowerCenter, you need to think about your requirements to determine what tools to use.

For example, I need the repository to auto-refresh. When I make changes to a project, workflow, mapping, or session, I want everything to refresh automatically. Otherwise, you must disconnect from the repository and reconnect for the changes you made to be reflected in your project.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Muharrem Iseri - PeerSpot reviewer
Managing Partner at a tech services company with 11-50 employees
Real User
Top 5
Easy to use, and metadata repository is valuable
Pros and Cons
  • "One of the most valuable features for us is the metadata repository because it can easily understand the lineage of first target mapping. My company and I also find Informatica really easy to use—when a consultant joins our company, in just a few days to a few weeks, they can understand how to use it—so we prefer to use this ETL tool."
  • "PowerCenter could be improved by having more big data components. Normally, we prefer Informatica as a relational database, but nowadays, companies are trying to understand and use big data components. I think it would be useful if we had more chances to create a hub ecosystem because customers try to use some data integration tasks by SQL, Spark and Spark codes, and Scala, but at the end of the day, the company will understand that we need to trace all the steps. An ETL tool is a must for that company, if we're talking about the regulated industries like finance, telcos, etc. If Informatica's biggest ecosystems feature were okay, I would prefer to use it."

What is our primary use case?

Our primary use cases of PowerCenter are database regulatory reporting cases. Both sides are suitable for us to net trace metadata and it's easy to develop or hedge, after production as well. It's also easy to understand the steps or ETL. 

I'm working with the latest update, and it's deployed on-prem. 

What is most valuable?

One of the most valuable features for us is the metadata repository because it can easily understand the lineage of first target mapping. My company and I also find Informatica really easy to use—when a consultant joins our company, in just a few days to a few weeks, they can understand how to use it—so we prefer to use this ETL tool. 

What needs improvement?

PowerCenter could be improved by having more big data components. Normally, we prefer Informatica as a relational database, but nowadays, companies are trying to understand and use big data components. I think it would be useful if we had more chances to create a hub ecosystem because customers try to use some data integration tasks by SQL, Spark and Spark codes, and Scala, but at the end of the day, the company will understand that we need to trace all the steps. An ETL tool is a must for that company, if we're talking about the regulated industries like finance, telcos, etc. If Informatica's biggest ecosystems feature were okay, I would prefer to use it. 

For how long have I used the solution?

I have been working with PowerCenter for more than seven years. 

What do I think about the stability of the solution?

The stability and performance of PowerCenter are good. 

What do I think about the scalability of the solution?

The scalability is fair enough. 

PowerCenter is suitable for large companies. The pricing could be an issue for some companies who want to implement and develop with PowerCenter.

How are customer service and support?

I haven't been in touch with technical support in the last few years, but before that, I contacted them many times. I remember that when we were using PDW, the previous version of Microsoft APS, we contacted Informatica support teams a few times to handle connection problems with the driver of PDW, and they solved it. I was satisfied with the support. 

How was the initial setup?

The initial setup of PowerCenter is a simple process. The first development took just a week—a few days is enough. 

What about the implementation team?

We provide implementation services to customers. We are a consultant company, so we use it for our customers on the customer's side, but we don't have a business relationship with Informatica. 

What's my experience with pricing, setup cost, and licensing?

Compared to other tools, I think PowerCenter is a bit expensive. When I compare it to Oracle, if you want to use Oracle databases, you can easily get an ODI tool, so it's easier to handle. Informatica is a standalone tool—it's an independent company—and there are no databases around them, so it's quite expensive to use. 

Generally, large companies use PowerCenter because of the price. If companies want to expand their usage areas, they try to consider if it's easy to implement and easy to understand the pricing. I think the pricing is a barrier for Informatica. 

What other advice do I have?

I rate PowerCenter a nine out of ten. To those looking into implementing PowerCenter, I would advise evaluating whether they have a large company. If their first criteria is not pricing, I totally recommend Informatica as their first ETL tool, but if there are pricing, performance and support, etc. requirements, maybe they can evaluate ODI and Informatica together. If you have an Oracle ecosystem, I think you can get Oracle or ODI cheaper than Informatica, but if you don't, I think Informatica could be a leading option. It depends on what the customer has. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Service Delivery Manager & Data Governance Consultant at Master Works
Consultant
Stable and has helped us meet our monetization Needs
Pros and Cons
  • "It has helped us monetize."
  • "It would be nice to have all tools in one place. CDC needs more effort, as it's only easy to develop if you are familiar with Linux."

What is our primary use case?

Our primary use case is to collect data from different sources and to build it for the house or data hub, or to fill already built-in appliances like Cloudera and Teradata. 

How has it helped my organization?

It has helped us meet our monetization needs. 

What is most valuable?

Real time is amazing. If you have AI use cases, you can predict if it's a threat or if it's a positive or negative transaction. You can use real time with PowerExchange to write data directly to Kafka, to consume, write, or parse data using an AI algorithm to detect if the data is positive or negative and to define what use cases you want. 

What needs improvement?

It would be nice to move from Windows tools (like Developer, Designer, or Manager) and have everything in one place like DATAQ developer, which is eclipse-based and user-friendly. 

CDC needs more improvement. It's stable and has good features, but it's only easy to develop if you are familiar with Linux. 

Sometimes a new monitor will not be accurate in logging or you'll open a log and get a misleading error message. The connection parameter is sometimes inaccurate, or the parameter will not load. Proactive Monitoring doesn't work very well with all of the Informatica processes. The latest version came out five years ago and there has been no enhancement since then. It doesn't make sense for a product to be ranked number one but have no enhancements. The product hangs and you can lose control for several hours. It works, but it hangs. 

For how long have I used the solution?

I have been using PowerCenter and PowerExchange for around 7 to 8 years. 

What do I think about the stability of the solution?

It's stable and we rarely have any issues. During the setup, when developers tried to connect, there were some issues, but it ran smoothly once it was configured and fixed. Sometimes, there is conflict between servers (like Analytics, Data Quality, or PowerCenter) and we have problems with loading libraries.

What do I think about the scalability of the solution?

It's easy to scale, but it has a limit. For high availability or for service on the grid, it's okay, but it has a limit. If we had the option to enable scalability based on big data architecture, like Adobe or MongoDB, it would be easier. In Enterprise Data Catalog (EDC), you can extend them by adding nodes to the cluster, but currently, to maintain scalability in both centers, you'll add a node, join the domain after that to distribute work, but fortunately, this works well. We also got a complaint, when adding a node, that the session failed without recovery. 

How are customer service and support?

For technical support, there are levels. The first level of support is called TechAccess and it's between Informatica and other vendors. TechAccess takes time and their response is often delayed. After that, we escalate and go to the Informatica level of support. Once we reach them, they proceed to explain the solution. 

Which solution did I use previously and why did I switch?

We've tried SSIS and DataStage, but we prefer PowerCenter for stability and monitoring. 

How was the initial setup?

The set-up was simple and I did it myself. If you try it one time, it'll be easy the next time. The one product that does need improvement in installation is Enterprise Data Catalog, EDC. It's very difficult and all my colleagues hate communicating with and installing EDC.

What about the implementation team?

I implemented it myself and with my team. We have expertise, so there was no need to engage Informatica Professional Services. 

What's my experience with pricing, setup cost, and licensing?

The pricing is a little expensive, but in the same range as IBM and other competitors. There is not a big difference in pricing between its main competition. The pricing is mostly the same between other vendors. 

What other advice do I have?

PowerCenter is good for large enterprises and good for ETL purposes, but not for ELT. If you need to go with ELT, Informatica has another package called Data Streaming that's more stable and recommended for a larger environment. 

I would rate Informatica an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Informatica PowerCenter Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
Buyer's Guide
Download our free Informatica PowerCenter Report and get advice and tips from experienced pros sharing their opinions.