No more typing reviews! Try our Samantha, our new voice AI agent.
it_user496038 - PeerSpot reviewer
Operations Technician at a tech vendor with 201-500 employees
MSP
Aug 31, 2016
Real-time database updating is less time consuming. The layout almost functions like an Excel sheet.
Pros and Cons
  • "Real-time database updating is less time consuming because you do not have to upload and download changes or turn the job on, as you can simply leave it off the schedule until it is needed and give it a first-run date."
  • "Maybe a better way to see what a job is waiting on. (Control-M has a "why" function that would be good here)."

What is most valuable?

Real-time database updating: With other schedulers, you have to upload and download changes. Updating in real-time is less time consuming. You do not have to turn the job on; you can simply leave it off the schedule if it is not needed until a certain date, and you can give it a first-run date. In Control-M, there are a lot of extra steps (uploading or downloading to the database). You have to repeat those steps for turning the job off or on.

I like the layout of Tivoli, it almost functions like an Excel sheet. I like the "tree" to the side and also you can set up different views. If I only have to monitor certain applications, it makes that easier. I also like the filters and views within the scheduling console.

Setting an alternate plan is a good tool when you would like to go to a previous day to see how long a job took to process. I use that a lot.

I wish I had more training. I'm kind of on my own, we are one person per shift right now. I have the user guides that came with the product and wish I had more time to read through. Right now, I use them if I have issues. Because I "get it" when it comes to scheduling (I've been doing it since 1999), I didn't need too much training to pick it up.

Right-clicking options such as reruns and also dependencies come in handy. (I do wish it had the "why" option as I mention below.) But it isn't difficult to find why a job is not running.

What needs improvement?

Maybe a better way to see what a job is waiting on. (Control-M has a "why" function that would be good here). With Tivoli, you have to investigate for what the job is waiting for, i.e., files, prompts, predecessors.

For how long have I used the solution?

I have been using it for 1.5 years.

What do I think about the stability of the solution?

I have not encountered any stability issues.

Buyer's Guide
IBM Workload Automation
June 2026
Learn what your peers think about IBM Workload Automation. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,228 professionals have used our research since 2012.

What do I think about the scalability of the solution?

I have not encountered any stability issues.

How are customer service and support?

I have not used technical support.

What other advice do I have?

It is very good scheduling software.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user496458 - PeerSpot reviewer
Tivoli Workload Scheduler (TWS) Admin Leader at a manufacturing company with 10,001+ employees
Real User
Aug 31, 2016
Even more automation is possible using the CLI than by using the standard features.
Pros and Cons
  • "This product has increased the level of automation with no / minimum downtime and predictable scheduling."
  • "Technical support is 4/10."

Valuable Features

  • Valuable Features:
  • Time zones: As we are a global company, scheduling jobs in different time zone is mandatory (especially due to DST changes).
  • Web interface: Easy access for end users.- CLI: Even more automation is possible than by using the standard features.
  • User/group-based roles for access segregation
  • AD integration: To use the same user repository

Improvements to My Organization

This product has increased the level of automation with no / minimum downtime and predictable scheduling.

Room for Improvement

The web interface (TDWC) is a bit slow.

Use of Solution

I personally got in touch with it in 2003 (as soon as I was employed).

Stability Issues

There were some stability issues with older versions we used. There have not been any on the current one (8.6.02) since we started using it, for ~3+ years.

Scalability Issues

We encountered scalability issues. There are some parameters that need to be tuned once you reach a certain level, and it is not clearly stated / explained in the product documentation.

Customer Service and Technical Support

Technical support is 4/10.

Initial Setup

Initial setup was a bit complex, as we did it without any consultant and the coding is not perfect or the same for different platforms (i.e. Windows, different Linux flavors, Solaris, AIX, etc.).

Pricing, Setup Cost and Licensing

It is expensive, but reliable (in short, you GET what you pay for).

Other Advice

If cost is not an issue, I definitely recommend it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
IBM Workload Automation
June 2026
Learn what your peers think about IBM Workload Automation. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,228 professionals have used our research since 2012.
it_user489873 - PeerSpot reviewer
Graduate Research Assistant at a university with 10,001+ employees
Real User
Top 20
Aug 15, 2016
Job monitoring and scheduling​ using the front end was easy.
Pros and Cons
  • "The TWS GUI was an excellent feature."
  • "Control-M had a far superior user interface and also had a notification system which TWS lacked."

Valuable Features

The TWS GUI was an excellent feature. Job monitoring and scheduling using the front end was extremely easy.

Improvements to My Organization

Job scheduling is an integral part of deploying data warehousing jobs. I was a part of the developer team and while coordinating with the support team who did the actual job scheduling, it was easy for them to coordinate with us on what job to release first, what to cancel, what to release dependencies, etc.

Room for Improvement

If there was a way to monitor SLA breaches from within TWS, it would have been great. The only way to monitor job failures on TWS was to check the GUI for any failed streams. This said, there are ticketing systems associated with batch and real-time jobs that triggered an alert whenever something failed and that works well with TWS.

The one scenario that I encountered (and found a solution to by implementing a script from outside of TWS) was when a critical job does not start running even after the scheduled time, say due to an unexpected outage on one of the dependencies listed on TWS, there was no way to alert the owners of the application. And no ticketing system would alert anyone because technically, there is no failure. Or there was no way to trigger an alert from within TWS for a long running job, that is running way past it’s ETA.

Use of Solution

I used the solution for two years.

Deployment Issues

None that I encountered during my two-year tenure at Chase.

Customer Service and Technical Support

Deployments and issues with the TWS server were handled by a different team. Other than periodic maintenance outages, there was no other major downtime that I encountered.

Initial Setup

Individual access setup was relatively easy. But I think I would attribute this to the setup teams, to the on-boarding team at Chase. We had a specialized request procedure and an access team handled the request.

Other Solutions Considered

Things shifted after I joined. They evaluated Control-M and decided to pursue Control-M and discontinue use of TWS. Control-M had a far superior user interface and also had a notification system which TWS lacked.

Other Advice

There are multiple factors that would influence my preference to this product. In purely ease of use, functionality etc, I would rate it 8/10. I am not considering the cost of license etc.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user

SLA breaches can be alerted on via the use of Event Rules.

Buyer's Guide
Download our free IBM Workload Automation Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
Product Categories
Workload Automation
Buyer's Guide
Download our free IBM Workload Automation Report and get advice and tips from experienced pros sharing their opinions.