The product's most valuable feature is the real-time integration suite. 

They have multiple features for each kind of task and issue. The company has different channels to give information to the administration. Security and integration capabilities are also important. This product has helped to replace a lot of other solutions, saving time and cost.    

They have best-in-class, quality support.

We are able to monitor all B2B messages, and we are able to see or track each message on it from an error perspective. That's a good side of it.

It is working well, and we're able to do our current job.

It is essentially a service bus that exposes a whole bunch of services. You can call them microservices that are orchestrated by business processes; that is the essence of the product.

For us, we've basically outsourced the onboarding and translation of all of our electronic data interchange (EDI) with our customers. We've got a lot of trading partners. The value that they talked about bringing forth is that IBM has a lot of connections with trading partners, so we shouldn't have to start from ground zero on each one.

It's strong on security features, which is really a must-have nowadays.

The solution is extremely scalable.

The stability is good.

Overall, the solution offers great features.

The product is flexible.

It's really nice that they have so many pricing options for companies to choose from.

Technical support has always been very knowledgable.

The B2B Sterling platform is basically managed services, so we outsource our services to IBM and it relieves us of having resources in-house and 24/7 support. It provides availability and reliability.