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Ashok Braganza - PeerSpot reviewer
IT Consultant at moj
Real User
Top 20
Dec 23, 2019
Good security features but a lack of resources and support
Pros and Cons
  • "The HTTP features for security are very good. We use all of the regular features."
  • "The HTTP features for security are very good, and we use all of the regular features."
  • "The GUI could be improved. It could be much more adaptable."
  • "The OS, features, and usage aren't great. There's a lack of resources and support."

What is our primary use case?

We primarily use the solution for user accessibility.

What is most valuable?

The HTTP features for security are very good. We use all of the regular features.

What needs improvement?

The software could be more stable. There are a lot of bugs reported for the IS portion.

The GUI could be improved. It could be much more adaptable.

For how long have I used the solution?

We've been using the solution for six or seven months.

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What do I think about the scalability of the solution?

We haven't faced any issues with scalability yet. There was one issue on the client-side where our mainframes weren't working because of a change on the packet side. The solution needs to add overhead to the packets. We have about 10,000 users on the solution currently. We don't have plans to increase usage on the appliance.

How are customer service and support?

We've had contact with technical support and they are okay. The amount of assistance they provide is average. The response time they offer is typically too long and should be shortened. A lot of issues take hours.

Which solution did I use previously and why did I switch?

We use a variety of switches. Depending on the requirements, we use Huawei, Cisco, HP, or Aruba. 

How was the initial setup?

Most of our IT team members have a background in Huawei, so the solution is easy to set up.

What about the implementation team?

We have contractors from Huawei come and handle the implementation for us since the solution is on-premises.

What other advice do I have?

We use the on-premises deployment model.

I'd rate the solution four out of ten. The OS, features, and usage aren't great. There's a lack of resources and support. There's also a lack of implementers and very few partners.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Founding Partner at a transportation company with 1,001-5,000 employees
Real User
Dec 11, 2019
Inexpensive, good documentation and very good technical support
Pros and Cons
  • "They have the ability, since they have a very big R&D team, to create an upgrade for any feature or patch very easily."
  • "The solution is very inexpensive, the documentation is very good, and technical support is also very good."
  • "The interoperability of the devices, in general, on the Huawei switches is not good and is known to be not good. Maybe they can improve this a bit."
  • "The interoperability of the devices, in general, on the Huawei switches is not good and is known to be not good."

What is our primary use case?

The solution is an IoT router but we primarily use it as the layer for industrial switches for CCTV video transmission.

What is most valuable?

The solution is very inexpensive. The documentation is very good. 

Technical support is also very good.

They have the ability, since they have a very big R&D team, to create an upgrade for any feature or patch very easily.

What needs improvement?

Troubleshooting documentation should be improved.

The interoperability of the devices, in general, on the Huawei switches is not good and is known to be not good. Maybe they can improve this a bit.

In terms of being able to patch quickly, if you have both a quality device, a quality switch that has a specific capability, Huawei won't necessarily have the same capability until a patch is created for it. 

For how long have I used the solution?

I've been using the solution for approximately one year.

What do I think about the stability of the solution?

I'm satisfied with the stability of their equipment. There are no crashes, unexpected events, outages, or reboots.

What do I think about the scalability of the solution?

We've never tried to scale the solution, so I can't speak to how scalable it is. We do have a client with 1,000-5,000 employees.

How are customer service and technical support?

We've been satisfied with the level of technical support we've received from the solution. We've used technical support a lot, and it's one of the main advantages of the solution overall.

How was the initial setup?

The initial setup is straightforward. It's very easy. Initially, the implementation took longer than we thought. We set it up over a period of two or three weeks.

What about the implementation team?

We deployed the solution ourselves.

What other advice do I have?

We use the on-premises deployment model.

When compared to Cisco switches, the Huawei switches are a bit lower in quality. They have similar properties that the Cisco switches have. Often Huawei brings in the features to match the competition later, and, in general, the overall quality a bit lower. Sometimes, because of this, you might have some unexpected results. The documentation is generally good, but troubleshooting documents for some unusual bugs or glitches are never created.

I generally recommend Huawei switches because although they are lower quality, they are cheaper than other switches. If you compare the price to quality ratio, it's pretty good, which is why we bought them.

Initially, many users are tempted by the idea of getting something that's that cheap. I recommend users to explore and investigate how they will use the switches and what they will purchase. Huawei is both good and not good. It depends on how you look at. If you really want to go with Huawei, then just be aware that Huawei has interoperability problems with many other vendors. In this case, I'd recommend going with all Huawei products to avoid issues.

I'd rate the solution seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Huawei Ethernet Switches
May 2026
Learn what your peers think about Huawei Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
894,807 professionals have used our research since 2012.
it_user1118574 - PeerSpot reviewer
Engineer at a tech services company with 10,001+ employees
Real User
Oct 23, 2019
Stable, easy to setup and has good scalability options
Pros and Cons
  • "The velocity of the process is the most valuable feature."
  • "The velocity of the process is the most valuable feature."
  • "Integration could be improved. The price could also be lower."
  • "Integration could be improved. The price could also be lower."

What is our primary use case?

We use the on-premises model for our internet company. We only use it for that situation.

What is most valuable?

The velocity of the process is the most valuable feature. 

What needs improvement?

Integration could be improved. The price could also be lower.

For how long have I used the solution?

We've been using this solution for two years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

Huawei Switches are scalable. We have ten people that work on this solution, including engineers and other personnel.

How are customer service and technical support?

Their technical support is very good, although I haven't been in touch with them directly yet.

How was the initial setup?

The initial setup was straightforward. It took us one month to deploy this ourselves.

What's my experience with pricing, setup cost, and licensing?

We have a one-year license. There are no additional costs besides the licensing fee.

What other advice do I have?

The stability is good. I also find value in the recollecting the materials.

I would rate the switches as eight out of ten. Not a ten mainly because of the price.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2238126 - PeerSpot reviewer
Manager at a tech services company with 10,001+ employees
Real User
Aug 17, 2023
A functional solution that needs to have a better UI
Pros and Cons
  • "Huawei Ethernet Switches are functional. It has a good response to resolve issues."
  • "I have issues with the support's communication language. The tool's UI can be better."

What is most valuable?

Huawei Ethernet Switches are functional. It has a good response to resolve issues. 

What needs improvement?

I have issues with the support's communication language. The tool's UI can be better. 

For how long have I used the solution?

I have been working with the solution for more than three years. 

How was the initial setup?

Huawei Ethernet Switches' installation is simple for someone with the required skill and knowledge. The tool will be up and running within an hour. 

What other advice do I have?

I rate the product an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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