Huawei Switches are part of our network elements. It is part of our internal IT infrastructure to connect various aspects of our network domains together.
Product Design / Operations Engineer at a tech services company with 51-200 employees
Stable and affordable switches that are suitable for small IT businesses that are just getting started
Pros and Cons
- "The affordability of this solution has been most useful."
- "We would like to have a greater level of automation using this solution. The customer support could also be faster."
What is our primary use case?
What is most valuable?
The affordability of this solution has been most useful.
What needs improvement?
We would like to have a greater level of automation using this solution. The customer support could also be faster.
For how long have I used the solution?
We have been using Huawei Switches since 2018.
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Huawei Ethernet Switches
December 2025
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What do I think about the stability of the solution?
We have not experienced any challenges with stability.
What do I think about the scalability of the solution?
We are a small business and have not tested the scalability of this solution.
How are customer service and support?
The customer support team for this solution are slow to respond.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is straightforward. You don't need a highly technical person to set it up. It is more or less a plug and play setup. The setup was completed in less than one week.
What about the implementation team?
One or two of our engineers worked with Huawei on the purchase to ensure that it was in line with our own design and network topology. Huawei engineers assisted with the setup.
What's my experience with pricing, setup cost, and licensing?
This is an affordable solution.
What other advice do I have?
For small shops and IT businesses, this solution comes at an affordable price point. If your business requires higher quality and a higher level of security, I would recommend Cisco or Juniper. I would definitely recommend Huawei to small businesses and enterprises that are getting started.
I would rate this solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr. Network Engineer at a pharma/biotech company with 5,001-10,000 employees
Stable storage solution
What is our primary use case?
Huawei Ethernet Switches are used in a hospital environment to run critical applications, operation data, and medical equipment.
What is most valuable?
Huawei Ethernet Switches' most valuable features are the power supply and that they're dust-proof.
For how long have I used the solution?
I've been using Huawei Ethernet Switches for eight to ten years.
What do I think about the stability of the solution?
I'm satisfied with Huawei Ethernet Switches' stability - they work smoothly, and their performance is good.
What do I think about the scalability of the solution?
Huawei Ethernet Switches are very scalable - we can add on multiple net servers and integrate with third parties.
How was the initial setup?
The initial setup is easy, and deployment takes one to two days.
What about the implementation team?
We used an in-house team.
What's my experience with pricing, setup cost, and licensing?
Huawei Ethernet Switches are moderately priced.
What other advice do I have?
I would recommend Huawei Ethernet Switches to other users and rate them eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Huawei Ethernet Switches
December 2025
Learn what your peers think about Huawei Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,310 professionals have used our research since 2012.
Network Engineer at a government with 1,001-5,000 employees
Secure, reliable, integrates well with Cisco, and has good support
Pros and Cons
- "It integrates well."
- "Huawei Ethernet Switches are scalable but can be improved."
What is our primary use case?
We use this solution for access switches in remote locations.
What is most valuable?
We don't have any issues with the security of Huawei Ethernet Switches.
It integrates well. There is no problem with their integration.
For how long have I used the solution?
We have been using Huawei Ethernet Switches for six years.
What do I think about the stability of the solution?
It's a stable product.
What do I think about the scalability of the solution?
Huawei Ethernet Switches are scalable but can be improved.
We have approx 600 users in our organization who use this solution.
How are customer service and technical support?
We contacted technical support one time and we were very satisfied with the support we received, and with the response time.
Which solution did I use previously and why did I switch?
We use Huawei for our new sites.
How was the initial setup?
Our engineers didn't know much about Huawei.
We have a team of five to maintain this solution. They are technicians and engineers.
What's my experience with pricing, setup cost, and licensing?
We don't have an issue with the price. It is cheaper than Cisco.
Our licensing fees are every three years.
What other advice do I have?
We would recommend this solution to others.
I would rate Huawei Ethernet Switches a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT at a manufacturing company with 201-500 employees
Extremely easy to use, flexible, stable, and offers great performance.
Pros and Cons
- "Easy to use, flexible, stable, and offers great performance."
- "Devices should have the ability to configure more easily."
What is our primary use case?
Our primary use case of this product is to layer devices and connect to switches.
What is most valuable?
The solution is easy to use, flexible, stable, and it offers great performance. In my view, it's a total solution.
What needs improvement?
In order to improve the product, I'd like to see all devices have the ability to configure more easily. I think that's important. It's something I'd like to see in the next release along with improved scalability.
For how long have I used the solution?
.
How are customer service and technical support?
I think the technical support is good.
How was the initial setup?
The initial setup was straightforward. Deployment time differs depending on the configuration required. We have 30 users in our office and we plan to continue using this product.
What's my experience with pricing, setup cost, and licensing?
It's not the cheapest solution but I think it's the best.
What other advice do I have?
I recommend this product and rate it a 10 out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
VP at a computer software company with 201-500 employees
Provides a problem-free network connection, but the performance varies
Pros and Cons
- "I use it on a daily basis and I find it to be quite stable."
- "The performance has been slow at times."
What is our primary use case?
I use these switches for personal use, as the infrastructure for my network. It allows me to connect to the internet.
What needs improvement?
The performance has been slow at times.
For how long have I used the solution?
I just started recently using Huawei Ethernet Switches.
What do I think about the stability of the solution?
I haven't had any problems with using this switch. I use it on a daily basis and I find it to be quite stable. I plan to continue using it.
How are customer service and technical support?
I have not been in touch with Huawei's technical support.
Which solution did I use previously and why did I switch?
I used another switch prior to this that had been installed by my previous service provider.
What about the implementation team?
The installation and setup were done by my servicer provider.
What's my experience with pricing, setup cost, and licensing?
The switch came as part of a package bundle that includes internet service.
What other advice do I have?
This switch is working for me and I can recommend the service provider. However, I can't recommend the switch yet because I don't have enough experience with it.
I would rate this solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director Of Information Technology at a pharma/biotech company with 51-200 employees
A scalable and stable solution for connecting networks
Pros and Cons
- "Huawei Ethernet Switches are both scalable and stable."
- "The configuration could be improved and deployment should be easier."
What is most valuable?
The stability is good.
What needs improvement?
The configuration could be improved and deployment should be easier. It's also quite expensive.
For how long have I used the solution?
I have been using this solution for a long time.
What do I think about the scalability of the solution?
Huawei Ethernet Switches are both scalable and stable.
How are customer service and technical support?
From time to time I have contacted customer support; they are reliable and powerful.
What's my experience with pricing, setup cost, and licensing?
The price is one of the only issues I have regarding this solution; it's not cheap.
What other advice do I have?
On a scale from one to ten, I would give Huawei Ethernet Switches a rating of nine. If they lowered the price, I would give them a higher rating.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Director at a tech services company with 11-50 employees
Scalable, easy to manage, and priced well
Pros and Cons
- "What we like the most is that the price is reasonable and it's easy to manage."
- "The stability could be improved."
What is our primary use case?
The Huawei Ethernet Switches help to make up our network infrastructure.
What is most valuable?
What we like the most is that the price is reasonable and it's easy to manage.
It's a switch that has all of the features that it needs to have.
What needs improvement?
The web interface is poor, it could be improved.
The stability could be improved.
Although it is suitable for us, it could have better third-party integration.
For how long have I used the solution?
I have been working with Huawei Ethernet Switches for three years.
What do I think about the stability of the solution?
It's pretty stable, but we have experienced some fails.
What do I think about the scalability of the solution?
It's a scalable solution.
How are customer service and technical support?
We have not contacted technical support.
Which solution did I use previously and why did I switch?
We have always had Huawei on-premises, it would be difficult to change.
How was the initial setup?
We have a team of three engineers who maintain this solution.
What's my experience with pricing, setup cost, and licensing?
It's a reasonable price, cheaper than some other vendors.
What other advice do I have?
It's a good solution and I would recommend it.
I would rate Huawei Ethernet Switches an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Architect & Pre-Sales Consultant at a tech services company with 201-500 employees
Although it is less touted in the marketplace, this solution competes with the best brands head on
Pros and Cons
- "This product is competitive technically with the best products in the class."
- "The technical support is technically savvy, but the communication via English is not so easy."
What is our primary use case?
I am a Huawei reseller, so I supply these switches to my customers. The use case is just for general corporate office connectivity from the desktops through to the data center.
What is most valuable?
The feature that is the most valuable depends on who the customer is. The power of the Ethernet is important for us and for our clients. The multi-gig options are important for us all. All the routing protocols that they have are important for us. The level of importance of each of these features depends on the specific business requirements for a specific company.
What needs improvement?
I do not know if I can think of a product feature that really needs to be improved. Especially right now, the most important thing for customers is cost and Huawei does have a very good price point. They are very competitive from a cost perspective. From a technology perspective and in my economic environment with my customers, Huawei has everything that I and the customers need.
If I have one potential issue, it is that the technical support does not understand English so well. The issue is just that they should understand and speak English pretty well to provide proper technical support and solutions.
For how long have I used the solution?
I have been using Huawei switches for about a year now.
What do I think about the stability of the solution?
Huawei switches are stable products.
What do I think about the scalability of the solution?
The scalability of the product is excellent. We do not have any real problems with the product and we are able to scale really well. I am talking about both upward scaling and linear scaling. Huawei does what it does very well.
How are customer service and technical support?
Being totally honest, we do have a problem with technical support and language. The technical support people are supposed to be able to understand and reply in English. Sometimes we just do not understand what they are saying or they do not understand us. So getting support from Huawei can be a little bit tricky.
I am talking about the support teams specifically — like if I phone the service desk. Otherwise, the support is good. Their swapping process is fine. The way they release the software upgrades is all fine. They just need to be able to communicate better.
How was the initial setup?
The initial setup is straightforward. It is not an issue.
What's my experience with pricing, setup cost, and licensing?
The Huawei Ethernet Switching products are reasonably priced and competitive in the marketplace.
What other advice do I have?
I use the product, so I definitely think that I can recommend Huawei as a very good alternative to other highly-praised brands. The world does not have to just use Cisco. Huawei is very cost-effective. They have all the features. I would not have a problem recommending it to anybody.
On a scale from one to ten where one is the worst and ten is the best, I would rate this product as an eight-out-of-ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Buyer's Guide
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Updated: December 2025
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