What is most valuable?
It is cheap. Another reason is that we cannot change to another product already. It's GPON, and it's not quite cheap. Something might probably change around half a million.
Generally, the core features of wireless networking equipment from Cisco, Aruba, and Ruckus are similar. All three vendors offer the ability to configure basic features such as DHCP, routing, and security.
What needs improvement?
Huawei has a lot of issues; it's not in sync properly. For instance, if the ONT is down, there's another problem with another ONT that is not functioning correctly. Even after configuring the siding, I cannot reach some other side, and I don't know why it's happening.
Another concern was with the ONT and using fiber.
For how long have I used the solution?
We recently migrated from Nokia to Huawei. After migrating, at least, there were some failures, some of which impacted operations.
What do I think about the stability of the solution?
So far, not very stable.
We've had an issue with one of the Power Trip ports not working properly.
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What do I think about the scalability of the solution?
It's scalable. We can add new switches to an ORT easily. This is not the same as adding new switches to an ONT, but it is a similar process. We can use a GPON splitter to add more users to the network, which is comparable to how traditional networks are scaled.
We've been using the Nokia switches for a few years, and we have about 1000 users. We just started using the Huawei switches this year, so we don't have any data on how many users are using them yet.
How are customer service and support?
The technical support from Huawei is not very good. We've had to wait a week or a month for them to provide a solution to some of our problems. So it's quite time-consuming.
Which solution did I use previously and why did I switch?
How was the initial setup?
For the switches, the premise set is done for maintenance.
I often draw comparisons with Cisco, where we can use the command line for the show, whereas with Huawei, it is displayed differently. However, it is essential to note that all the features supported by Cisco are also supported by Huawei.
What about the implementation team?
We have a vendor, and the project team is responsible for the deployment.
We maintain the solution, but we still have a managed service from Vendor. If we have any troubleshooting or issues related to the vendor, they handle it.
What's my experience with pricing, setup cost, and licensing?
It is a china brand. This is not a good product, but it's very cheap compared with Cisco, another Ruckus, kind of compared with Huawei, Huawei from China, the prices are very cheap.
Which other solutions did I evaluate?
We are using router switches as far as the server. Everything we are using.
What other advice do I have?
I would recommend using HPE or Cisco switches instead. I would give them a six out of ten. They're not the worst switches I've used, but they're not the best either.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.