IT Business Manager at Dekia Group
Real User
A solution with good technical support that is highly stable and scalable at the same time
Pros and Cons
  • "It is a stable product. I rate it a nine out of ten...It is a scalable solution."
  • "Connectivity is an area that needs improvement in the solution. Interconnectivity with third-party versions or Cisco Meraki should be made available to users in future releases of the solution."

How has it helped my organization?

With Huawei Ethernet Switches, we gather the information with it. The solution is used when we are planning on some open-based reports regarding the topic at hand. It should be noted that Huawei is primarily used with big customers in the banking, storage, and food processing industries.

What is most valuable?

We need the report on their network with the Internet included as well. We have the opportunity to provide customers with cheaper solutions instead of opting for high-priced options from older brands like Cisco, which are extremely expensive. Also, the Russian store's solution manager is good.

What needs improvement?

Connectivity is an area that needs improvement in the solution. Interconnectivity with third-party versions or Cisco Meraki should be made available to users in future releases of the solution.

For how long have I used the solution?

I have been using Huawei Ethernet Switches for years.

Buyer's Guide
Huawei Ethernet Switches
March 2024
Learn what your peers think about Huawei Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
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What do I think about the stability of the solution?

It is a stable product. I rate it a nine out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. I rate it a nine out of ten. We have 25 customers using the solution at the moment. Even though I plan to increase the usage of the solution, I don't have it on my agenda right now.

How are customer service and support?

The technical support team is really good. I rate the technical support a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was simple.

What was our ROI?

I have observed a return on investment by using the solution.

What's my experience with pricing, setup cost, and licensing?

The pricing is good. Still, I can choose a cheaper solution that offers a good value.

What other advice do I have?

I recommend this solution to those planning to use it. It is easy to implement and redeploy solutions with Huawei to our customers, which includes migrating solutions from third-party functions like HPE, IBM, or Lenovo.

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Mohammed Asim - PeerSpot reviewer
Group Head of IT Infrastructure & Operations at Aldar Education
Real User
Has straightforward initial setup process and good technical support services
Pros and Cons
  • "The initial setup is straightforward."
  • "The product’s pricing needs improvement. It could be more stable as well."

What is our primary use case?

We use the product for IT infrastructure requirements.

What is most valuable?

Huawei Ethernet Switches is a stable product.

What needs improvement?

The product’s pricing needs improvement. It could be more stable as well.

For how long have I used the solution?

We have been using Huawei Ethernet Switches for six years. At present, we use the latest version.

What do I think about the stability of the solution?

The product is stable. I rate its stability an eight out of ten. It could be better.

What do I think about the scalability of the solution?

We have around more than 10,000 Huawei Ethernet Switches end users at our clients’ educational institutions.

How are customer service and support?

The technical support services are satisfactory.

How was the initial setup?

The initial setup is straightforward. The deployment time depends on the type of project.

What about the implementation team?

Our team manages the product implementation for our customers.

What's my experience with pricing, setup cost, and licensing?

Huawei Ethernet Switches’s price could be better.

What other advice do I have?

I recommend Huawei Ethernet Switches and rate it an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Huawei Ethernet Switches
March 2024
Learn what your peers think about Huawei Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
767,319 professionals have used our research since 2012.
Rajesh Panwala - PeerSpot reviewer
Managing Director at Smartlink Solutions Pvt. Ltd.
Real User
Top 5
A robust solution that has good performance
Pros and Cons
  • "We have not encountered any issues in the locations where the product has been deployed. I am impressed with its performance and pricing."
  • "The solution needs to provide GUI commands."

What is our primary use case?

We used the solution to connect the SCADA locations of an electrical company. 

What is most valuable?

We have not encountered any issues in the locations where the product has been deployed. I am impressed with its performance and pricing. 

What needs improvement?

The solution needs to provide GUI commands. 

For how long have I used the solution?

I have been working with the product for ten years. 

What do I think about the stability of the solution?

The solution is robust hence there are no issues with stability. 

What do I think about the scalability of the solution?

The product is scalable if you select the right model.

How are customer service and support?

Official support has some issues in my country. We are able to get support only through backdoors. 

How was the initial setup?

The tool is easy to setup but if UI is available it will be easier to setup. The product's deployment takes a few minutes to complete and configuration is easy. We need to first place a fiber and make it available to all locations. 

What's my experience with pricing, setup cost, and licensing?

The solution's price is reasonable compared to other products like Cisco. 

What other advice do I have?

I would rate the product a nine out of ten. The tool is more robust and has more price performance compared to other products. I would recommend this product if your budget permits it. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Administrator/ Enterprise Architect at a consumer goods company with 1-10 employees
Reseller
Top 20
Stands out in terms of price and delivery time
Pros and Cons
  • "Huawei Ethernet Switches excel in compatibility with other brands, offering features to ensure seamless communication with existing protocols. This allows them to work alongside switches from different manufacturers, such as Cisco, by making adjustments on both ends for compatibility."
  • "Deploying Huawei Ethernet Switches in an organization offers advantages, especially if the decision is made early in the process and the company opts for a single-vendor approach. This simplifies implementation and customization, often resulting in lower prices and tailored solutions from Huawei. However, excessive customization can lead to support issues and challenges in knowledge transfer during employee turnover."

What is our primary use case?

Our primary use case is for telecommunication companies like Verizon, AT&T, and T-Mobile, Huawei Ethernet Switches. It serves as the backbone for connectivity, internet access, and user profiles.

How has it helped my organization?

There haven't been any notable improvements in Huawei Ethernet Switches compared to other brands like Cisco. However, Huawei stands out in terms of price and delivery time, typically delivering within sixty days, while other brands may face delays. Despite being three times cheaper, Huawei switches offer similar performance to other brands.

What is most valuable?

Huawei Ethernet Switches excel in compatibility with other brands, offering features to ensure seamless communication with existing protocols. This allows them to work alongside switches from different manufacturers, such as Cisco, by making adjustments on both ends for compatibility. 

What needs improvement?

Deploying Huawei Ethernet Switches in an organization offers advantages, especially if the decision is made early in the process and the company opts for a single-vendor approach. This simplifies implementation and customization, often resulting in lower prices and tailored solutions from Huawei. However, excessive customization can lead to support issues and challenges in knowledge transfer during employee turnover. 

For how long have I used the solution?

I have been using Huawei Ethernet Switches for the past three years. 

What do I think about the stability of the solution?


The premium equipment is reliable, there are reliability concerns with non-premium devices, especially in demanding environments. The stability for Huawei Ethernet Switches, excluding premium equipment, would be rated around 4 out of 10.

What do I think about the scalability of the solution?

Huawei Ethernet Switches offer scalability in size, impacting network expansion plans based on specific needs and user demands. The scalability rating would be around 7 .5 out of 10

How are customer service and support?

Huawei offers excellent support, with prompt responses and a proactive approach. They have local representatives who replicate issues in China, providing solutions quickly. If needed, they send a team to assist onsite. 

How was the initial setup?

The initial setup of Huawei Ethernet Switches is straightforward, rating it highly on ease of use.

What's my experience with pricing, setup cost, and licensing?

Huawei Ethernet Switches are very competitively priced, almost 4 out of 10.However, the low price point may sometimes raise concerns about quality for some companies.

What other advice do I have?

I would rate Huawei Ethernet Switches a seven out of ten. it's essential to conduct a proof of concept and monitor performance over time, especially in multi-vendor environments.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Moses NYOTA - PeerSpot reviewer
Senior Software and Cloud Engineer at Velocis Technologies LLC
Real User
Top 5Leaderboard
Easy to set up and cheaper than other options but it's hard to get support
Pros and Cons
  • "They're straightforward to set up."
  • "It’s hard to get technical support."

What is our primary use case?

Most of the Huawei routers we use are for alternative network connections. For example, we have our fiber internet, which is connected through Cisco. However, during downtime, we connect Huawei to the 4G network through their routers. They provide an alternative connection. They also provide Wi-Fi on the premises.

What is most valuable?

The basic features are great. We can connect to the internet through SIM cards, through the phone network, to 4G and 5G networks.

It provides Wi-Fi on the premise and basic switching and routing capabilities on facilities.

They're straightforward to set up. Even a non-technical user can just take a Huawei Switch with a few lines of documentation, and they're able to put them online. They have the ability to use them even a totally new or non-technical user. It's a bit easier to use.

What needs improvement?

It’s hard to get technical support.

For how long have I used the solution?

I’ve been using the solution for two years.

What do I think about the stability of the solution?

They are less stable than Cisco, however. They are quite stable. They're acceptable.

What do I think about the scalability of the solution?

The solution is scalable.

We have between 400 to 500 users, depending on the number of people in the office. On Fridays, when everybody has to come to the office, we have around 500 people.

How are customer service and support?

The tech support is not very good. It's a bit hard to get tech support for Huawei products.

Which solution did I use previously and why did I switch?

We use Cisco and Huawei.

How was the initial setup?

The initial setup is very straightforward and very easy.

It takes minutes to set up Huawei products. It's very easy and straightforward, and the beauty with them is that they provide an automated setup. You only click next, next, and do so under very good guidance. Or if you have to put a password, there is an explanation there on how to put a password that may meet these security standards. It's self-explanatory. You can easily set it up.

What about the implementation team?

We did not require outside help. For example, we did not require any external service at our site and even at our client site. Since we provide integrated services, it's so easy for us, even when we go to client sites.

From the experience that our clients have had, if we deliver Huawei products, they can set it up themselves without requiring an integrator.

What's my experience with pricing, setup cost, and licensing?

Users pay once, and then they have the solution. You don’t need to constantly pay for licensing. They're also cheaper than competitor programs.

What other advice do I have?

We’re using the latest version. I don't know the exact version that we have. They're updated year after year.

I recommend them. They're good, they're stable, and they are easy to set up. For people who don't have any technical background, I would recommend Huawei.

I’d rate the solution seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Tham Cm - PeerSpot reviewer
Owner at Cmsa
Real User
Top 5Leaderboard
Used for business networks and connectivity
Pros and Cons
  • "We use Huawei Ethernet Switches for business networks and connectivity."
  • "Huawei Ethernet Switches have not automated its firmware."

What is most valuable?

We use Huawei Ethernet Switches for business networks and connectivity.

What needs improvement?

The solution’s stability could be improved. Huawei Ethernet Switches have not automated its firmware.

For how long have I used the solution?

I have been using Huawei Ethernet Switches for two years.

What do I think about the stability of the solution?

I rate the solution an eight or nine out of ten for stability.

What do I think about the scalability of the solution?

Huawei Ethernet Switches is a scalable solution. The solution's scalability depends on the model that you buy. We have the number of users for the solution ranging from 20 to 600.

How are customer service and support?

The solution’s technical support is good.

Which solution did I use previously and why did I switch?

We previously used different solutions like Cisco, Aruba, Avaya, D-Link, and TP-Link.

How was the initial setup?

Since I am a technical person, the solution's initial setup is easy for me.

What about the implementation team?

I deployed Huawei Ethernet Switches in 20 minutes.

What's my experience with pricing, setup cost, and licensing?

We only pay one-off instead of paying recurring license fees.

What other advice do I have?

We need two people for the solution's deployments and maintenance. I would recommend the solution to other users. Once you purchase and finish configuring the solution, you don't do much configuration on it anymore.

Overall, I rate the solution an eight or nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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Ismail Yushaw - PeerSpot reviewer
Supervisor at GGoC1
Real User
Top 5
Along with exceptional technical support, the product also offers great scalability
Pros and Cons
  • "It is a very stable solution."
  • "The licensing cost attached to the solution is atrocious, so from an improvement perspective, it should be made cheaper."

What is our primary use case?

Huawei Ethernet Switches can be useful for a lot of things, including office deployments, and since most of our company's clients use them for build and test purposes and other things.

What needs improvement?

The licensing cost attached to the solution is atrocious, so from an improvement perspective, it should be made cheaper.

The upgrade of firmware for devices from Huawei is very hard, but it is not much of a shortcoming. If you don't pay for the license, you will not get the firmware upgrade. When there is new firmware available, a user needs to upgrade it with the help of a manual, which may seem a bit weird and hard to achieve.

For how long have I used the solution?

I have been using Huawei Ethernet Switches since 2016. My company has a partnership with Huawei.

What do I think about the stability of the solution?

It is a very stable solution. Stability-wise, I rate the solution an eight out of ten.

Ultimately, Huawei Ethernet Switches is a machine, and it does give some trouble at times.

What do I think about the scalability of the solution?

It is a very scalable and nice solution, especially when you compare it with other devices in the market.

How are customer service and support?

Though the networking team in my company has contacted Huawei's technical support team, I have never reached out to them personally.

Which solution did I use previously and why did I switch?

In the past, I have used switches from HPE, and though I have some experience with the replacement process, I don't remember the exact name of the HPE switches I dealt with, but I remember that it was not a very pleasant experience using them. I also have experience with switches from Cisco and Arista Networks. Switches from Arista Networks were complex for me, as it was very hard for me to understand what was going on with it. Out of all the products that I have used, Cisco and Huawei were the best choices.

How was the initial setup?

The product's initial setup phase was very complex.

I don't have any idea about the time needed for the deployment since I am the kind of person who mostly likes to get the job done by myself. I would only reach out to the product's support team if I couldn't do something by myself.

The solution is deployed on an on-premises model.

There are around 200 people involved in networking stuff in my company to take care of the deployment and maintenance phases of the solution, but currently, the numbers are getting smaller, and people are able to manage the product by themselves, making it a very stable solution compared to the other tools in the market.

What about the implementation team?

During the installation phase, my company dealt directly with Huawei. Huawei helps our company with the deployment process.

What's my experience with pricing, setup cost, and licensing?

The licensing costs depend on the negotiations that a user has with Huawei. The support provided by Huawei is very responsive, and at times, they visit and provide on-site help to users. The support by Huawei is different from how other products offer support to users since most of them provide help through phones while Huawei provides on-site support to users. There is a need to make some additional payments apart from the licensing costs attached to the solution.

What other advice do I have?

The product has a lot of offerings, but it all depends on the needs of the user. I would not be able to speak about the product solution provided by Huawei. If you look around, then you may find a solution that may fit your requirements.

I rate the overall product an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Vicente Manuel - PeerSpot reviewer
Information Security Technician at OMNIdata
Real User
Top 5
complex to set up, caused issues with integration, and the stability was not ideal
Pros and Cons
  • "They last quite a while."
  • "We had a few issues with integration."

What is our primary use case?

We use the product for Layer Three and Layer Two distribution and access.

What is most valuable?

We've used the solution for a long time. They last quite a while.

What needs improvement?

I already had a background with Cisco, so getting used to their system was a little bit complex. The way you configure a VLAN in an access port or in a VLAN to be allowed in the trunk was totally different. They have a concept there with hybrid VLAN, and it kind of made things complex for me.

We had a few issues with integration.

In the company, we're using Huawei wireless and the wireless controller, and those switches are the ones that made the transition between the clients and the WiFi server, and we had a few problems.

Some switches in our network are end-of-life. They shouldn't be there anymore. They're too old. They have already improved lots of things, however, the mistakes here will fall on our laps as we are using end-of-life devices, and they don't give support anymore for that.

For how long have I used the solution?

We've used the solution for five years or more. 

What do I think about the stability of the solution?

It wasn't that stable at all. We had lots of issues due to the definitions, or due to the way they set up VLANs or the types of VLANs. We gave room for Layer Two Mac addresses. We had always the need to go there and reboot that switch or unplug a cord or LAN cable from there.

What do I think about the scalability of the solution?

We didn't just scale it. We only had seven switches. They worked well, however, we had lots of issues with flooding.

How are customer service and support?

We didn't use technical support. I wouldn't be able to rate their services. 

Which solution did I use previously and why did I switch?

I've used Cisco in the past.

How was the initial setup?

The initial setup was complex. I'd rate it two out of five in terms of ease of setup. It was a bit difficult.

What about the implementation team?

We handled the initial setup in-house. We didn't have any outside technicians or consultants.

What's my experience with pricing, setup cost, and licensing?

There aren't any licensing costs. It's a one-off payment at the beginning and then you can use them for as long as you like. If you want to expand or use another service, you do need to pay for that, however. 

What other advice do I have?

I'm not sure if the company has a business relationship with Huawei. We might have in the past. I'm not sure if that is still the case. 

I'd advise potential new users to first get the concepts right before implementing them. 

I'd rate the solution a four out of ten. It wasn't good, but it wasn't terrible. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Updated: March 2024
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Download our free Huawei Ethernet Switches Report and get advice and tips from experienced pros sharing their opinions.