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Khine Shein Win - PeerSpot reviewer
Infrastructure Manager at a retailer with 501-1,000 employees
Real User
Top 5
Switches are easily scalable but stability issues with the switches
Pros and Cons
  • "It is cheap."
  • "Huawei has a lot of issues; it's not in sync properly. For instance, if the ONT is down, there's another problem with another ONT that is not functioning correctly. Even after configuring the siding, I cannot reach some other side, and I don't know why it's happening."

What is most valuable?

It is cheap. Another reason is that we cannot change to another product already. It's GPON, and it's not quite cheap. Something might probably change around half a million.

Generally, the core features of wireless networking equipment from Cisco, Aruba, and Ruckus are similar. All three vendors offer the ability to configure basic features such as DHCP, routing, and security.

What needs improvement?

Huawei has a lot of issues; it's not in sync properly. For instance, if the ONT is down, there's another problem with another ONT that is not functioning correctly. Even after configuring the siding, I cannot reach some other side, and I don't know why it's happening.

Another concern was with the ONT and using fiber.

For how long have I used the solution?

We recently migrated from Nokia to Huawei. After migrating, at least, there were some failures, some of which impacted operations.

What do I think about the stability of the solution?

So far, not very stable.  

We've had an issue with one of the Power Trip ports not working properly.

Buyer's Guide
Huawei Ethernet Switches
June 2025
Learn what your peers think about Huawei Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.

What do I think about the scalability of the solution?

It's scalable. We can add new switches to an ORT easily. This is not the same as adding new switches to an ONT, but it is a similar process. We can use a GPON splitter to add more users to the network, which is comparable to how traditional networks are scaled.

We've been using the Nokia switches for a few years, and we have about 1000 users. We just started using the Huawei switches this year, so we don't have any data on how many users are using them yet.

How are customer service and support?

The technical support from Huawei is not very good. We've had to wait a week or a month for them to provide a solution to some of our problems. So it's quite time-consuming.

Which solution did I use previously and why did I switch?


How was the initial setup?

For the switches, the premise set is done for maintenance.

I often draw comparisons with Cisco, where we can use the command line for the show, whereas with Huawei, it is displayed differently. However, it is essential to note that all the features supported by Cisco are also supported by Huawei.

What about the implementation team?

We have a vendor, and the project team is responsible for the deployment.

We maintain the solution, but we still have a managed service from Vendor. If we have any troubleshooting or issues related to the vendor, they handle it.

What's my experience with pricing, setup cost, and licensing?

It is a china brand. This is not a good product, but it's very cheap compared with Cisco, another Ruckus, kind of compared with Huawei, Huawei from China, the prices are very cheap.

Which other solutions did I evaluate?

We are using router switches as far as the server. Everything we are using.

What other advice do I have?

I would recommend using HPE or Cisco switches instead. I would give them a six out of ten. They're not the worst switches I've used, but they're not the best either.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2069091 - PeerSpot reviewer
Service Engineering Lead at a comms service provider with 5,001-10,000 employees
Real User
Good flexibility and pricing but regulatory issues can cause limitations
Pros and Cons
  • "The solution is very flexible with many different options."
  • "Certain regulatory issues in a lot of countries cause limitations ."

What is our primary use case?

Our company uses the solution to provide aggregation and access networks for customers. 

What is most valuable?

The solution is very flexible with many different options. 

The price, memory, and processor are good. 

What needs improvement?

Certain regulatory issues in a lot of countries cause limitations because access to these features are based on cost. 

For example, the RF timers for Ethernet ring protection with Juniper or Nokia are set to default at ten milliseconds. But the solution is set to one second. The convergence time is comparatively very high. 

The solution should take care with regulatory issues at the local or regional licensing levels. Tajas Networks is an example that does not have the same regulatory issues. 

For how long have I used the solution?

I have been using the solution for eight years. 

What do I think about the stability of the solution?

The solution is stable so is rated a six out of ten. 

What do I think about the scalability of the solution?

The solution has average scalability so is rated a five out of ten.

How are customer service and support?

I contacted technical support for a situation and they did not respond with an answer after ten days. I personally went to my lab and resolved the issue within 48 hours. 

Technical support is rated a three out of ten. 

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

We previously used Nokia switches but have replaced them with Juniper, Cisco, and the solution.

How was the initial setup?

The setup is not too easy or difficult so is rated a five out of ten. 

What about the implementation team?

We implement the solution for customers. 

What's my experience with pricing, setup cost, and licensing?

The pricing is good so is rated an eight out of ten. 

Which other solutions did I evaluate?

The solution is an anytime, easy-to-go option. Its flexibility and cost are major factors.

We also use Juniper and Cisco switches. Most vendors are good when comparing features for switches. 

Tejas Networks has switches that are the best in transmission equipment because they do not have regulatory issues. 

First priority when selecting switches should be if it will meet the regulatory requirements for the country or region. 

What other advice do I have?

I rate the solution a six out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Huawei Ethernet Switches
June 2025
Learn what your peers think about Huawei Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
857,028 professionals have used our research since 2012.
Chee Yuen Yap - PeerSpot reviewer
Technical Director at Infosyte Sdn Bhd
Real User
Top 5
Highly scalable and reliable with solid technical support
Pros and Cons
  • "The most valuable aspect of Huawei Ethernet Switches is their excellent scalability."
  • "In the future, incorporating AI features into Ethernet switches, particularly in the controller base, would be beneficial."

What is most valuable?

The most valuable aspect of Huawei Ethernet Switches is their excellent scalability.

What needs improvement?

In the future, incorporating AI features into Ethernet switches, particularly in the controller base, would be beneficial. This could help pinpoint errors, diagnose issues, and improve overall efficiency. Innovation and competitive pricing are key to staying ahead in the market.

What do I think about the scalability of the solution?

Huawei's scalability is excellent, offering a wide range of switches from low-end to carrier-grade, catering to various deployment needs. They cover the spectrum from low-end to extremely high-end switches, including service provider-level equipment. I would rate the scalability as a ten out of ten.

How are customer service and support?

Huawei's support is solid, especially in Malaysia, with robust RMA, software support, and flexibility in additional assistance. I would rate the support around a nine out of ten.

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

Pricing has slightly increased but remains competitive, and the supply chain during COVID-19 was less impacted compared to competitors like Cisco.

Which other solutions did I evaluate?

Competitors like Cisco face challenges due to inconsistent support and retrenchment issues. While brands like Arista and Juniper are present, they haven't reached the same level of market share as Cisco. However, Huawei faces competition mainly from other Chinese brands, particularly in the security sector.

What other advice do I have?

Huawei Ethernet Switches are generally solid with features comparable to other vendors like Cisco and HPE.

I wouldn't recommend Huawei Ethernet Switches for companies without robust support contracts, as Huawei's support and RMA services are strong. My concerns about Huawei switches are often political rather than technical, as there haven't been reported security breaches.

Managing Huawei Ethernet Switches can be done via web-based or CLI interfaces, with some customers opting for Huawei's SDN controller for easier management.

Overall, I would rate Huawei Ethernet Switches as a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Tham Cm - PeerSpot reviewer
Owner at Cmsa
Real User
Top 5
Used for business networks and connectivity
Pros and Cons
  • "We use Huawei Ethernet Switches for business networks and connectivity."
  • "Huawei Ethernet Switches have not automated its firmware."

What is most valuable?

We use Huawei Ethernet Switches for business networks and connectivity.

What needs improvement?

The solution’s stability could be improved. Huawei Ethernet Switches have not automated its firmware.

For how long have I used the solution?

I have been using Huawei Ethernet Switches for two years.

What do I think about the stability of the solution?

I rate the solution an eight or nine out of ten for stability.

What do I think about the scalability of the solution?

Huawei Ethernet Switches is a scalable solution. The solution's scalability depends on the model that you buy. We have the number of users for the solution ranging from 20 to 600.

How are customer service and support?

The solution’s technical support is good.

Which solution did I use previously and why did I switch?

We previously used different solutions like Cisco, Aruba, Avaya, D-Link, and TP-Link.

How was the initial setup?

Since I am a technical person, the solution's initial setup is easy for me.

What about the implementation team?

I deployed Huawei Ethernet Switches in 20 minutes.

What's my experience with pricing, setup cost, and licensing?

We only pay one-off instead of paying recurring license fees.

What other advice do I have?

We need two people for the solution's deployments and maintenance. I would recommend the solution to other users. Once you purchase and finish configuring the solution, you don't do much configuration on it anymore.

Overall, I rate the solution an eight or nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Mohammed Asim - PeerSpot reviewer
Group Head of IT Infrastructure & Operations at Aldar Education
Real User
Top 20
Has straightforward initial setup process and good technical support services
Pros and Cons
  • "The initial setup is straightforward."
  • "The product’s pricing needs improvement. It could be more stable as well."

What is our primary use case?

We use the product for IT infrastructure requirements.

What is most valuable?

Huawei Ethernet Switches is a stable product.

What needs improvement?

The product’s pricing needs improvement. It could be more stable as well.

For how long have I used the solution?

We have been using Huawei Ethernet Switches for six years. At present, we use the latest version.

What do I think about the stability of the solution?

The product is stable. I rate its stability an eight out of ten. It could be better.

What do I think about the scalability of the solution?

We have around more than 10,000 Huawei Ethernet Switches end users at our clients’ educational institutions.

How are customer service and support?

The technical support services are satisfactory.

How was the initial setup?

The initial setup is straightforward. The deployment time depends on the type of project.

What about the implementation team?

Our team manages the product implementation for our customers.

What's my experience with pricing, setup cost, and licensing?

Huawei Ethernet Switches’s price could be better.

What other advice do I have?

I recommend Huawei Ethernet Switches and rate it an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Bilal Farooq - PeerSpot reviewer
Assistant Manager at Tecknotra
Real User
User-friendly and quick to deploy but needs better support
Pros and Cons
  • "They are very user-friendly. Handling Huawei is very easy."
  • "There are some support issues."

What is our primary use case?

I've been selling Huawei switches here in Pakistan. This is used as a switch. It can be used for firewalls and other PoE switches. 

What is most valuable?

They are very user-friendly. Handling Huawei is very easy.

It is a stable product.

The solution is scalable.

I have found the deployment process to be pretty fast.

It's an affordable product.

What needs improvement?

I'm still learning the solution. 

There are some support issues.

For how long have I used the solution?

I've been using the solution for five years. 

What do I think about the stability of the solution?

The solution is stable. I'd rate it eight out of ten. It is reliable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution can scale. I'd rate the scalability potential 7.5 or eight out of ten. 

We have a variety of clients using the solution. Usually, they are companies in the public sector. 

How are customer service and support?

We've had issues with support in our region. They do help us with support issues and really try to get us answers. However, there can be a delay in getting a response and it isn't consistent. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I'm also familiar with HPE. 

How was the initial setup?

The initial setup is pretty straightforward. I'd rate the ease of deployment 7.5 out of ten. 

Deployment can be finalized in just a few hours. 

What's my experience with pricing, setup cost, and licensing?

The pricing is okay. They support various partners. I'd rate the pricing ten out of ten. They are affordable. 

What other advice do I have?

I'm an authorized Huawei partner and reseller. 

The solution is good, however, sometimes, we have issues with technical support. 

I'd rate the solution seven out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Deputy Manager - Radio Frequency Planning at RF-SMART
Real User
Top 5Leaderboard
Has low power consumption and supports multiple vendors
Pros and Cons
  • "Huawei Ethernet Switches support multiple vendors. You can integrate them according to the network scenario. Their power consumption is low."
  • "The solution needs to be more user-friendly."

What is most valuable?

Huawei Ethernet Switches support multiple vendors. You can integrate them according to the network scenario. Their power consumption is low. 

What needs improvement?

The solution needs to be more user-friendly. 

For how long have I used the solution?

I have been working with the product for two years. 

What do I think about the stability of the solution?

The tool is stable. 

How are customer service and support?

I have never contacted support. 

How was the initial setup?

Huawei Ethernet Switches' deployment is not complex. To deploy them, you must end the IP addresses and configure the port. 

What's my experience with pricing, setup cost, and licensing?

The solution's pricing is in the middle, but you will be charged when you upgrade the tenant. 

What other advice do I have?

I rate the overall solution an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Fernando Solanes - PeerSpot reviewer
Product Manager at Daxa Argentina
Real User
Top 5
Offers a range of switches from basic to high-end models and helps to upgrade network speed
Pros and Cons
  • "One scenario where Huawei Ethernet Switches improved network efficiency was last year when a customer needed switches with 10 gigabits, which are not very common in the market. Huawei provided this kind of switch, enabling the customer to upgrade their network from 1 gigabit to 10 gigabit speeds across all devices."
  • "The solution's marketing could be better. It spends money on marketing but doesn't highlight the most important features. Sometimes, it provides too much information, which can confuse customers."

What is most valuable?

One scenario where Huawei Ethernet Switches improved network efficiency was last year when a customer needed switches with 10 gigabits, which are not very common in the market. Huawei provided this kind of switch, enabling the customer to upgrade their network from 1 gigabit to 10 gigabit speeds across all devices.

The tool offers a range of switches from basic to high-end models, with different features. 

What needs improvement?

The solution's marketing could be better. It spends money on marketing but doesn't highlight the most important features. Sometimes, it provides too much information, which can confuse customers.

Which solution did I use previously and why did I switch?

We considered and evaluated other switches besides Huawei Ethernet Switches. Sometimes, customers specifically ask for other brands or another partner who is already working with them. However, we know the resources in Huawei and have good communication with the brand. 

What other advice do I have?

Initially, our customers had some questions and doubts about these devices. However, now they understand their value and have told us that they are among the best on the market.

Our clients integrate the tool with other solutions. We try to sell a complete solution with all Huawei components. Integrating WLAN or access points from other brands sometimes causes issues, but these cases are exceptions.

I would recommend it. We tell our customers about the many benefits of our technology when they speak with us. I rate the overall product a ten out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
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Updated: June 2025
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