Manager Infrastructure and Security (SCADA) at a marketing services firm with 1,001-5,000 employees
Real User
Good support, great pricing, and offers an easy initial setup
Pros and Cons
  • "Scalability isn't an issue."
  • "The company needs to provide more on hand training on the product."

What is our primary use case?

We primarily use the solution for connecting internal users to access systems, switch to switch.

What is most valuable?

The pricing is quite good.

We find the support to be helpful.

The solution has been stable so far.

Scalability isn't an issue.

The initial setup is pretty simple.

What needs improvement?

The company needs to provide more on hand training on the product.

They should market the product more so that companies are more aware of its existence and what it can do for them. Huawei should highlight some more use cases to help companies understand more about what they can do.

For how long have I used the solution?

I've been using the solution for two years. 

Buyer's Guide
Huawei Ethernet Switches
March 2024
Learn what your peers think about Huawei Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,924 professionals have used our research since 2012.

What do I think about the stability of the solution?

We find the solution to be stable. I haven't dealt with crashes or freezing. There are no bugs or glitches. it's a reliable product.

What do I think about the scalability of the solution?

The scalability is very good. It's not an issue if a company needs to expand it.

The solution works well for small, medium, and large-scale organizations.

How are customer service and support?

Support has been great. They are helpful and responsive. We're quite happy with the level of service we receive. 

Which solution did I use previously and why did I switch?

We did use Cisco and a few other products before we used this solution. We tried it out and really liked its capabilities. 

How was the initial setup?

It's not a hard solution to set up. I wouldn't describe the process as overly complex. 

What about the implementation team?

We had a third-party vendor assist with the implementation process. 

What's my experience with pricing, setup cost, and licensing?

The cost is reasonable. It's not an expensive solution.

What other advice do I have?

I would rate the product at an eight out of ten overall.

I'd advise potential new users to try it out. I recommend it. Its pricing is great.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Sr. Network Engineer at a pharma/biotech company with 5,001-10,000 employees
Real User
Top 10
Easy to troubleshoot issues and is easy to understand and configure
Pros and Cons
  • "In terms of the most valuable features, LAN switching is more comfortable and valuable in the network. It is easy to configure and easy to deploy. It is helpful for the installation and it is easy to troubleshoot issues. It's an easy product to understand. It's a good solution."
  • "I had issues with patching the IOS. But right now I think Huawei has improved very much in the advanced technology and is more stable now. I think patch and bug fixes should be announced on a scheduled basis."

What is most valuable?

In terms of the most valuable features, LAN switching is more comfortable and valuable in the network. It is easy to configure and easy to deploy. It is helpful for the installation and it is easy to troubleshoot issues. It's an easy product to understand. It's a good solution. 

What needs improvement?

I had issues with patching the IOS. But right now I think Huawei has improved very much in the advanced technology and is more stable now. I think patch and bug fixes should be announced on a scheduled basis. That would eliminate the issues and improve the functionality of the device. It would be helpful. 

For how long have I used the solution?

I have been using Huawei Ethernet Switches for five to six years. 

What do I think about the stability of the solution?

The stability is good. I installed the devices over two years ago and they're still running. It is a stable and reliable device.

What do I think about the scalability of the solution?

It is scalable. 

How are customer service and technical support?

Technical support is good. Out of ten, I would rate them seven or eight. 

Which solution did I use previously and why did I switch?

I have worked with Cisco and Huawei. I have worked on both and both devices are stable and reliable devices. Cisco is a standard of devices. Huawei are valuable devices that work well. They are both sufficient and good devices.

How was the initial setup?

The initial setup is very easy. I feel comfortable when I deploy and troubleshoot the device. It's easy to assess the device and understand its technology. It's very comfortable to use. 

What's my experience with pricing, setup cost, and licensing?

The pricing is cheaper than other vendors, which is a plus. 

What other advice do I have?

The device is stable, reliable, and cheaper as well than other devices. The features are valuable. They also have good support. 

I would rate it an eight out of ten. 

With respect to the hardware, I think Huawei should improve its chassis. Its hardware module like the cooling system is not as good as with other devices. For example, with Cisco, I switched off a router that was running more for than five to six years, 24/7. But the amazing thing was that the device was running continuously for about five to six years. With Huawei, I haven't seen any device uptime. Maybe it is an issue with the environment because in Pakistan the environment is dusty at most of the sites. That's may be why Huawei has this issue. The dust can stack on the cooling system and that may cause device failure or something to impact the performance. Huawei should improve its hardware chassis and must focus on the cooling system with respect to the environment or a dusty environment.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Huawei Ethernet Switches
March 2024
Learn what your peers think about Huawei Ethernet Switches. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,924 professionals have used our research since 2012.
Information Security Manager at a recruiting/HR firm with 201-500 employees
Real User
Well-priced but out-dated and not scalable
Pros and Cons
  • "If you're a small one-on-one organization, then cost-effective-wise, I would recommend it."
  • "It is not easy to use if you need to monitor, patch or update. It needs to be configured by a network specialist because it doesn't have an overall central monitoring tool or anything like that. I'd say no ease of use."

What is our primary use case?

At the moment we are putting in a virtual Juniper SRX within our network to replace the Huawei points in our data centers, and we're upgrading our site infrastructure, switches and routers to Junipers. We are going from Huawei, which we haven't been happy with because they're not within our security listings and need updating, to Juniper switches and routers and Sophos access points. The routers and switches that we're replacing with the Junipers and the Sophos access points are within our sites to run the wifi access points.

What is most valuable?

At the time, for our sized organization, they were cost-effective, fit for purpose, and risk assessed to go in accordingly because they were cheap, and they have lasted, but now it doesn't give us the ability to do what we need because we've grown exponentially in the last eight or nine years. 

The one thing is those products were cost effective, and for what they did, their costing is a lot cheaper than any Juniper or any other product out there. But if you need scalability, normal monitoring tools, backup and switches, they're not going to be the product for a team.

What needs improvement?

They're not easy to monitor or bring in and feed and make sure that all our networks are running correctly. We are predominantly in regional Australia, which means that we have a lot of remote usages and we're not getting the ability to do the next level of IT needed to make sure that I can monitor and make sure that the network is stable with the Huawei stuff. If anything goes wrong, I haven't been able to patch them because they're end of license and you can't patch them any more. Their security is not within our standards.

Huawei's switches could be more secure, more monitorable, and better scalable but that's because they're so old. They're not fit for our purpose under our government contracts any more. We're not allowed to use any Huawei products.

For how long have I used the solution?

We have been using Huawei switches for about eight years. They are now end of life, out of license, and out of warranty. I've inherited a very old infrastructure that I'm currently upgrading. I've even got an old Huawei 1960 voiceover IP component, but that's another story.

What do I think about the scalability of the solution?

In terms of scalability, eight or so years ago, there would have been less than 200 staff using it compared to the 420 at the moment.

How was the initial setup?

The initial setup was much like any switch or router. It wasn't a problem at the time, and they were able to be configured. I'm talking eight-plus years ago, though. I haven't put one in for a very long time.

To install across 80 sites took about six weeks.

What about the implementation team?

Because we had to open up sites over a six to eight week period, we outsourced a lot of the work to local contractors through the different areas and locations.

What's my experience with pricing, setup cost, and licensing?

It was a one-off licensing for Huawei that wasn't upgraded so there's no ability now to configure our upgrade. We purchased the hardware with the inbuilt license eight years ago and we haven't been charged for any licensing since then.

What other advice do I have?

On a scale of one to ten, I would give Huawei Ethernet Switches a four.

I do not recommend this solution on the basis of scalability, monitoring and security.

It is not easy to use if you need to monitor, patch or update. It needs to be configured by a network specialist because it doesn't have an overall central monitoring tool or anything like that. I'd say no ease of use. If you're a small one-on-one organization, then cost-effective-wise, I would recommend it. But in a company our size, it's not scalable.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Engineer at Saudi Customs
Real User
Secure, reliable, integrates well with Cisco, and has good support
Pros and Cons
  • "It integrates well."
  • "Huawei Ethernet Switches are scalable but can be improved."

What is our primary use case?

We use this solution for access switches in remote locations.

What is most valuable?

We don't have any issues with the security of Huawei Ethernet Switches.

It integrates well. There is no problem with their integration.

For how long have I used the solution?

We have been using Huawei Ethernet Switches for six years.

What do I think about the stability of the solution?

It's a stable product.

What do I think about the scalability of the solution?

Huawei Ethernet Switches are scalable but can be improved.

We have approx 600 users in our organization who use this solution. 

How are customer service and technical support?

We contacted technical support one time and we were very satisfied with the support we received, and with the response time.

Which solution did I use previously and why did I switch?

We use Huawei for our new sites.

How was the initial setup?

Our engineers didn't know much about Huawei.

We have a team of five to maintain this solution. They are technicians and engineers.

What's my experience with pricing, setup cost, and licensing?

We don't have an issue with the price. It is cheaper than Cisco.

Our licensing fees are every three years.

What other advice do I have?

We would recommend this solution to others.

I would rate Huawei Ethernet Switches a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Hardware and Networks Support Executive at a manufacturing company with 501-1,000 employees
Real User
Top 5
Easy to use and manage, and integrates well with other solutions
Pros and Cons
  • "Huawei Ethernet switches are easy to use and can be managed using either the GUI or via the command-line."
  • "One of the problems with Huawei is that when you receive a product quote from one of the vendors, you cannot get prices from the other ones because they register your request with Huawei."

What is our primary use case?

We use Huawei Ethernet Switches as part of our network.

How has it helped my organization?

We implemented 10G and Layer 3 supported switches with a lower cost. Our network connection our network application started to work faster. Also we stacked the switches and our availability increased.

What is most valuable?

Huawei Ethernet switches are easy to use and can be managed using either the GUI or via the command-line.

This solution integrates well with products from other vendors, such as Cisco.

What needs improvement?

We have a purchasing procedure. It says that if we want to buy a specific product or service we should get quotes from at least three companies. If we cannot get more than one quote we should find a similar product or service from a different vendor.

We had this issue last year. We needed 15 access points and we wanted to buy Huawei access points because our other devices were Huawei. I wanted a quote from three Huawei partner but only one of them sent the quote. Other partners said that Huawei did not send any quote
information because they send quote only one partner. We talked to Huawei regional sales manager but they said they can not do anything for this situation.

Because of this situation, I searched for the products of other vendors. Aruba sent three quotes from its different partners and their quotes were similar. And also they were cheaper than Huawei. Because of the cost factor, our purchasing department preferred to buy Aruba access points.

We had the same issue for the switches at around the end of 2019. Because I don't have time to search other vendors we canceled the purchasing and our budget for switches.

Now I don't have any spare products and I will be trouble if one of my switches fails.

For how long have I used the solution?

I have been using Huawei Ethernet Switches for about three years.

What do I think about the stability of the solution?

The stability of these switches is good. They are very durable because one of the cooling fans in our data center failed and this solution was still working at about 50 degrees Celcius (122 degrees Fahrenheit). There was some latency but it was still working.

What do I think about the scalability of the solution?

You can scale up this solution very easily. If you have enough ports at your core switch or main switch, then you can attach other switches. You have to write a couple of simple commands and then add the other switches.

There are 24 switches with about 400 devices and 200 users connected to them.

How are customer service and technical support?

Local support is available in Turkey from two or three different partners. However, we rarely ask for support from Huawei because when you set up a deice it works properly and we rarely need to change anything. If you add a new device, such as an access point, then you may need to configure some ports but it is very rare. It happens two or three times a year in our organization.

Which solution did I use previously and why did I switch?

Prior to this solution, I was using devices by Cisco. They are very nice but they are also very expensive. The cost is the reason that we switched.

How was the initial setup?

Deploying this solution is easy. You just connect the cables.

One person is enough to maintain our 24 switches.

What's my experience with pricing, setup cost, and licensing?

Huawei Ethernet switches have a price advantage over other solutions. You can buy about four Huawei switches for the price of one Cisco switch.

The exact pricing varies based on how many units you purchase. For example, if you buy one then it is expensive, but if you buy ten or more then there is a discount. I would expect the same would apply to larger purchases, such as a bulk discount for buying 100 or more units.

Which other solutions did I evaluate?

We also looked at network solutions by Aruba and HP. Our Huawei warranty will expire in 2023 and we may change the product, but we do not yet know. Before that time we will test other devices and decide whether or not to stay with Huawei. Replacing the switches would not be a problem for us.

What other advice do I have?

This is a very nice device and I recommend it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Telecommunications Engineer at a computer software company with 51-200 employees
Real User
Top 10
Easy to expand with good performance and an easy setup
Pros and Cons
  • "It is pretty straightforward to set up."
  • "The pricing could always be improved."

What is our primary use case?

We use the solution for access and distribution switches.

How has it helped my organization?

We haven't had anything to complain about yet.
The documentation needs to be better

What is most valuable?

The solution works fine. The performance is good. 

It is pretty straightforward to set up.


What needs improvement?

The documentation cloud be better

For how long have I used the solution?

I've used the solution for three years. 

What do I think about the stability of the solution?

The solution is stable, and the performance is good. There aren't bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

It is scalable. 


How are customer service and support?

We haven't dealt with technical support yet

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Yes. We, for example, use Cisco Switches, Netgear and Ubiquiti AP. 

How was the initial setup?

It's pretty easy to implement. If you're a network engineer, the setup is not complex. The syntax is different from a Cisco environment. However, it's the same thing. It's easy to figure out.

What about the implementation team?

We implement it through in-house one. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Architect & Pre-Sales Consultant at a tech services company with 201-500 employees
Reseller
Although it is less touted in the marketplace, this solution competes with the best brands head on
Pros and Cons
  • "This product is competitive technically with the best products in the class."
  • "The technical support is technically savvy, but the communication via English is not so easy."

What is our primary use case?

I am a Huawei reseller, so I supply these switches to my customers. The use case is just for general corporate office connectivity from the desktops through to the data center.  

What is most valuable?

The feature that is the most valuable depends on who the customer is. The power of the Ethernet is important for us and for our clients. The multi-gig options are important for us all. All the routing protocols that they have are important for us. The level of importance of each of these features depends on the specific business requirements for a specific company.  

What needs improvement?

I do not know if I can think of a product feature that really needs to be improved. Especially right now, the most important thing for customers is cost and Huawei does have a very good price point. They are very competitive from a cost perspective. From a technology perspective and in my economic environment with my customers, Huawei has everything that I and the customers need.  

If I have one potential issue, it is that the technical support does not understand English so well. The issue is just that they should understand and speak English pretty well to provide proper technical support and solutions.  

For how long have I used the solution?

I have been using Huawei switches for about a year now.  

What do I think about the stability of the solution?

Huawei switches are stable products.  

What do I think about the scalability of the solution?

The scalability of the product is excellent. We do not have any real problems with the product and we are able to scale really well. I am talking about both upward scaling and linear scaling. Huawei does what it does very well.  

How are customer service and technical support?

Being totally honest, we do have a problem with technical support and language. The technical support people are supposed to be able to understand and reply in English. Sometimes we just do not understand what they are saying or they do not understand us. So getting support from Huawei can be a little bit tricky.  

I am talking about the support teams specifically — like if I phone the service desk. Otherwise, the support is good. Their swapping process is fine. The way they release the software upgrades is all fine. They just need to be able to communicate better.  

How was the initial setup?

The initial setup is straightforward. It is not an issue.  

What's my experience with pricing, setup cost, and licensing?

The Huawei Ethernet Switching products are reasonably priced and competitive in the marketplace.  

What other advice do I have?

I use the product, so I definitely think that I can recommend Huawei as a very good alternative to other highly-praised brands. The world does not have to just use Cisco. Huawei is very cost-effective. They have all the features. I would not have a problem recommending it to anybody.  

On a scale from one to ten where one is the worst and ten is the best, I would rate this product as an eight-out-of-ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Rodoljub Katic - PeerSpot reviewer
Wireless Network Design Engineer at Hyperoptic
Real User
Highly reliable and stable; CLI syntax is a good feature
Pros and Cons
  • "The CLI syntax."
  • "Dashboard could be improved."

What is our primary use case?

Our primary use case is for peer to peer links and for the ISP. We connect end users to it and
we have over 50 users of this product. I'm a Wireless Network Design Engineer. 

What is most valuable?

I like getting that CLI syntax, it's quite similar to the Cisco product.  

What needs improvement?

There could be some improvement in the dashboards and that's something that could be included in the next update.

For how long have I used the solution?

I've been using the solution for four or five months. 

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

Scalability is quite good.

How was the initial setup?

The initial setup of the solution is quite simple. 

Which other solutions did I evaluate?

We looked at Cisco before going with Huawei.

What other advice do I have?

I would rate this product an eight out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Huawei Ethernet Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
Product Categories
Ethernet Switches
Buyer's Guide
Download our free Huawei Ethernet Switches Report and get advice and tips from experienced pros sharing their opinions.