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it_user784047 - PeerSpot reviewer
IT Administrator at a tech company with 1,001-5,000 employees
Consultant
We have the dashboard up on a big screen, you can actually see when things go wrong or if there are any faults with any of the servers
Pros and Cons
  • "The remote support automatically logs service calls and support cases with HPE, which is really good."
  • "We have the dashboard up on a big screen, and you can actually see when things go wrong or if there are any faults with any of the servers. The backup is automated as well, so the appliance is quite good.​"
  • "One thing which is missing is that you can't actually log a support call yourself."

What is our primary use case?

Twice a year we do a server buy. We get in maybe 20 blade chassis. So, we would have a significant amount of servers to actually provision. We use OneView to change all the buyer settings, and it stops us having to go into each server and do it manually, which normally takes about ten minutes per server. However, we can just use OneView, do it all together, and have the whole thing setup and ready to be provisioned by the OS. 

That is what we use it for, and it is performing really well.

How has it helped my organization?

  • The speed that we can provision servers
  • The automatic case logging with HPE 

They are pretty good.

What is most valuable?

The most valuable thing is the speed, in which we can provision servers, and the remote support, which is automatically set up as well. The remote support automatically logs service calls and support cases with HPE, which is really good.

What needs improvement?

One thing which is missing is that you can't actually log a support call yourself. So, it's automatic, if a machine has gone wrong. However, sometimes it does not actually log a call for you, so it would be nice to actually be able to click "submit a case" within OneView instead of having to go out, login to Insight Remote Support's website and do it from there. That would be a good feature.

Buyer's Guide
HPE OneView
September 2025
Learn what your peers think about HPE OneView. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
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For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

I know there is a new version (v.4), but we are using v.3.1, which is pretty stable. We have not had any downtime in our six months of use.

What do I think about the scalability of the solution?

You can throw as many servers at it as you want. So, there is no problem there.

How are customer service and support?

I have not used technical support yet.

Which solution did I use previously and why did I switch?

We did not have a previous solution.

We needed a solution for a long time just to save time, because if you are doing 120 servers and having to go into each one, boot it up, wait for it to reboot, and change settings, then you might make mistakes if you are doing that many servers. So, just to have it all automated and being able to do it in one go, it is quite good. 

How was the initial setup?

The initial setup was straightforward enough. You just need the VM, then load the software on and away it goes.

What about the implementation team?

By myself; in-house.

What's my experience with pricing, setup cost, and licensing?

Before looking into the solution, I was looking for something which could buy us changes, but at the time, HPE had some other solutions, but they were actually quite expensive to buy. So, when OneView came along, it was kind of reasonable in terms of price for licenses, etc.

Which other solutions did I evaluate?

No. We are a big HPE site. We use HPE SA and HPE OO for OS provisioning.

What other advice do I have?

Go for it, because its ease of use and setting it up. Once setup, then it is more or less, forget about it. It just works away in the background.

Most important criteria when selecting a vendor: ease of use. If you are talking about an application like OneView, this was ease of use. The desktop and the dashboard are actually quite good. We have the dashboard up on a big screen, and you can actually see when things go wrong or if there are any faults with any of the servers. The backup is automated as well, so the appliance is quite good.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user784086 - PeerSpot reviewer
Infrastructure Manager at a legal firm with 1,001-5,000 employees
Vendor
Limited benefit for us so far, but features in development hold some promise
Pros and Cons
    • "Those features, coming in version 4, that we're looking for are the discovery, primarily. But I think the scope-based access control is of interest, although, we didn't see any directory integration, so that, in itself, seems like it's still limited."

    How has it helped my organization?

    We want it to improve our organization. We feel like we're in this cycle of transition of products, from SIM to OneView, and we can see the light at the end of the tunnel, but the tunnel seems to stretch. It's quite long.

    What is most valuable?

    I hate to say, not a lot. It's encouraging to see a couple of features in version 4 that we think ought to have been there from the start. So, we can see the development path, but so far it's been limited in what we've gotten out of it.

    What needs improvement?

    Those features coming in version 4 that we're looking for are the discovery, primarily. But I think the scope-based access control is of interest, although, we didn't see any directory integration, so that, in itself, seems like it's still limited. 

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    At the scale we're using it, which is not much, I don't think stability is something we could comment on, really. It's fine for what we've been using it for.

    What do I think about the scalability of the solution?

    Depending on the ability to discover, we'll be able to answer the question of whether it will meet our needs going forward.

    How is customer service and technical support?

    I think we've got the information we need. It's more of a product-set lack rather than support lack.

    What other advice do I have?

    When we're looking at vendors we look for the product itself and innovation. With respect to the HPE, that's what we look for, and dependability and standardization, rather than going too proprietary on things. Integration as well as strong partnerships with the likes of VMware. We are a VMware shop and, aside from the current issue, that close tie between the products is of great benefit to us.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    HPE OneView
    September 2025
    Learn what your peers think about HPE OneView. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
    867,370 professionals have used our research since 2012.
    it_user784029 - PeerSpot reviewer
    Systems Admin
    Vendor
    Makes our administration smoother and easier, more flexible
    Pros and Cons
    • "Administration-wise it's going to be easier. More smooth and more flexible."
    • "We also have the 3PAR and the GUI is almost the same. So the recognition is very good."

      How has it helped my organization?

      Administration-wise it's going to be easier. More smooth and more flexible.

      What is most valuable?

      We also have the 3PAR and the GUI is almost the same. So the recognition phase is very good.

      What needs improvement?

      It's new for us, so I need to get the hands-on experience first, before I comment on this.

      For how long have I used the solution?

      Less than one year.

      What do I think about the stability of the solution?

      We don't have that much history yet. But the HPE technician who implemented it, he says it is very stable and recommended us to it. Normally he's right.

      What do I think about the scalability of the solution?

      It will grow with us over time. No concerns here.

      How is customer service and technical support?

      They are knowledgeable and responsive. They came onsite to help with the setup.

      How was the initial setup?

      We have two C7000 enclosures in two different datacenters. And the 1U is in a third datacenter. So our management and surveillance is in the third datacenter. It's straightforward to set up.

      What other advice do I have?

      We've almost been "married" with HPE for 15 years now. Our network is HPE, storage is HPE, computers, servers, everything is HPE. We have a DS agreement with them. They run our network, and our storage system, and our email. 

      We are very glad. Happy with it.

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      it_user783963 - PeerSpot reviewer
      Assistant IT Manager at a pharma/biotech company with 201-500 employees
      Vendor
      Gives us one platform to monitor and access/configure all servers and storage
      Pros and Cons
      • "Gives us one platform to monitor and access or configure all the servers or the 3PAR, etc."
      • "It's rather simple to use, and that's very important for us."

        How has it helped my organization?

        The anticipation of improvement comes from our partner. They have experience with other customers, most of the time bigger customers. They said this is a good direction to start heading in, it's future proof and it will simplify management of your equipment. So we're trusting the partner.

        What is most valuable?

        Having one platform to monitor and to access or configure all the servers or the 3PAR, etc.

        It's rather simple to use, and that's very important for us. Being an IT person - I'm working for a chemical organization - we have to know a lot, but we can't be specialized in anything. So it's good that it's simple, that we can use it for just normal daily work.

        What needs improvement?

        I cannot say. Maybe there will be, but my experience is not deep enough at this moment.

        For how long have I used the solution?

        Less than one year.

        What do I think about the stability of the solution?

        It's a stable product, it's working fine. 

        What do I think about the scalability of the solution?

        Even thought we just started using it, I'm sure about the scalability. That's also the reason why we started with it. It will become one product we can use more and more, we can add other items to it. It also looks it will be a standard inside HPE. They will keep on using this for a long time.

        How is customer service and technical support?

        To be honest, I'm not really communicating with HPE support on this product.

        We had some issues when we were implementing 3PAR, then we were communicating and the communication was really good. It was a hard issue, but they really put the effort in it to supporting us and to bring a solution. I appreciated it. Even if it was not a nice time, they did everything that was possible to fix it.

        What other advice do I have?

        We have not been using it so long actually. It was implemented by our partner a few months ago and now we are starting to put all our equipment inside OneView.

        At this time I would say it's an eight out of 10, which is rather good, because the product is working. It's implemented at our site and we can use it without many problems, and it is being used - and that's very important. Very often you implement a product and there it stops. But it's really being used. I'm looking at it, very often. I will not say every day, but often.

        Disclosure: My company does not have a business relationship with this vendor other than being a customer.
        PeerSpot user
        it_user783948 - PeerSpot reviewer
        Junior IT Manager at a financial services firm
        Vendor
        Alerts regarding server issues or faulty components allow us to take action more quickly
        Pros and Cons
        • "It monitors all our servers, and if there is any problem it straight away sends us an alert. If It's a faulty component, we can see it from there. It sends an alert."
        • "The interface is a bit bland. It does its job, but it could have a better interface."

        How has it helped my organization?

        More efficient. We're quicker in solving problems, taking action to solve problems.

        What is most valuable?

        It monitors all our servers, and if there is any problem it straight away sends us an alert. If It's a faulty component, we can see it from there. It sends an alert.

        What needs improvement?

        The interface is a bit bland. It does its job, but it could have a better interface.

        For how long have I used the solution?

        One to three years.

        What do I think about the stability of the solution?

        We've had no issues whatsoever, so far.

        What do I think about the scalability of the solution?

        It should meet our needs going forward, but we're probably looking into buying, at some point, the paid version of OneView. It gives you extra, but we need to see what it gives you. Within one year, I reckon.

        How is customer service and technical support?

        They're quite responsive, actually. Whenever we've had any issues and raised a ticket, they've straightened it up within an hour, maximum. And then, even if there is a component that we need to have replaced, they send an engineer or they send the component on that day.

        We're quite happy actually with HP support.

        What other advice do I have?

        HPE has been around for years and we know they're going to be for even longer. We're quite happy using them over the years, from the previous management up to now, everyone's happy with it. Everything we ask for is there. Support-wise they're great, product-wise they have what we need. I'm quite happy, overall.

        For the version that we have, I give it eight out of 10, because it does exactly what we need. Obviously with a better interface, maybe be 10 out of 10.

        Disclosure: My company does not have a business relationship with this vendor other than being a customer.
        PeerSpot user
        it_user783939 - PeerSpot reviewer
        Product Specialist at a retailer with 10,001+ employees
        Real User
        Easy to create templates for server profiles but needs better reporting capabilities
        Pros and Cons
        • "Easy to add servers and get them monitored and manageable."
        • "Easy to see if all my servers are on correct firmware levels, with SPP packaging."
        • "It needs more reporting capabilities."

        What is most valuable?

        I like that it is quite easy to

        • add servers and get them monitored and manageable
        • create templates for server profiles
        • see if all my servers are on correct firmware levels, with SPP packaging.

        What needs improvement?

        It needs more reporting capabilities.

        For how long have I used the solution?

        One to three years.

        What do I think about the stability of the solution?

        I haven't had any real downtime. I have experienced when it hangs for a couple of seconds, or minutes, but no downtime. When it hangs it's quite annoying, everything should happen immediately.

        What do I think about the scalability of the solution?

        In regards to scalability, it is going to meet our needs, at least now. I have eight 1U instances, that cover the central environment and also the distributed environments that we have. I'm going to install the global dashboard, so we have the umbrella over everything, so it's easy to see and manage it.

        How is customer service and technical support?

        Tech support is knowledgeable, responsive. I have good contacts, so they do care.

        How was the initial setup?

        The setup is much simpler. I was working with the previous product, HPE SIM, and that was a lot worse to set up. This is really easy to set up.

        What other advice do I have?

        I rate it a seven out of 10 because I think it has good potential, and they are developing it more and more, so it's getting better and better.

        Disclosure: My company does not have a business relationship with this vendor other than being a customer.
        PeerSpot user
        it_user680331 - PeerSpot reviewer
        Solutions Architect at Veristor
        MSP
        It helps our customers deploy infrastructure.

        What is most valuable?

        OneView is a tool that we use primarily to speed up the deployment operations of infrastructure. We use it to eliminate human error in deployments and it allows us to compute much faster. It gives us a very easy program for the REST API interface. To summarize, the benefits are speed of deployment and reduced errors

        How has it helped my organization?

        In terms of our role as a HPE reseller, we are able to provide a distinct solution in the market place. It really helps our customers do a better job deploying infrastructure faster. One of the things we do is provide skills transfer.

        What needs improvement?

        I would like to see some GUI based features around decommissioning hardware. The management tools in the existing HPE infrastructure were good, but they were aging. That's really where OneView kind of made their mark from the ground up with an all new solution. They actually started from the ground up to just understand that our existing management tools were aging and we needed to improve that. That was a big thing to us.

        What do I think about the stability of the solution?

        The solution is pretty stable. We are in revision 3. It has been over three years now, and every revision has gotten better. One of the advantages of OneView is that even if something happens, it doesn't affect the work.

        What do I think about the scalability of the solution?

        Scalability is decent. They've recently released a tool called OneView mobile dashboard. This allows you to aggregate a number of OneView appliances. The benefit is that the OneView implementation can be in separate data centers and you can aggregate things. Individual scalability was already decent and then with the addition of One View mobile dashboard, it has significantly improved.

        How are customer service and technical support?

        Technical support is pretty good and it is getting better all the time. When the tool set first launched, the HPE support organization had some challenges. From what I've heard from customers, the consensus is that the HPE support staff is getting better.

        Which solution did I use previously and why did I switch?

        At the time, we were managing our HPE blade systems with Virtual Connect Manager and an on-board administrator. This was the normal HPE tool set that existed at the time.

        When choosing a vendor, support is important. As a re-seller, when we take a product to market and sell it to costumers, we really need to be confident that we've been able to put it through its paces. We want to know about the testing and quality assurance ourselves. We don’t want to take the vendor's word for it.

        Once we've decided to move forward with that partnership, it becomes important for us that we have a deep bench system behind us. If we run out of runway, we want to know that we've got a partner to resolve things for us.

        How was the initial setup?

        The initial setup was straightforward.

        Which other solutions did I evaluate?

        HPE was a big one on our short list. We also have reseller relationships with Dell, Nutanics, and Pure Storage. We represent about 50 different vendors. We chose HPE, because we feel like they have the most complete kind of eco-system level vision.

        What other advice do I have?

        If you have HPE compute in place today, you should definitely look at using OneView. If you're looking at selecting a compute vendor, I think HPE OneView is a compelling reason to go with HPE.

        Disclosure: My company has a business relationship with this vendor other than being a customer. We are an HPE re-seller.
        PeerSpot user
        it_user683307 - PeerSpot reviewer
        Product Manager at Eaton
        Real User
        It provides centralized management.

        What is most valuable?

        The most valuable feature is the 360 dashboard.

        How has it helped my organization?

        It provides centralized management.

        What needs improvement?

        I would like to see a better backup feature so I can manage data protection better.

        What do I think about the stability of the solution?

        The product has good stability.

        What do I think about the scalability of the solution?

        I haven’t tried to scale it yet.

        How are customer service and technical support?

        Technical support was great.

        Which solution did I use previously and why did I switch?

        We did not use a previous solution. We focus on HPE products.

        How was the initial setup?

        It was a complex installation. The user guide was missing content about the configuration.

        Which other solutions did I evaluate?

        We did not evaluate any other options.

        What other advice do I have?

        The deployment was easy. It has many features. It’s a great solution and it is easy to use. It provides a good inventory of your hardware and firmware.

        Disclosure: My company does not have a business relationship with this vendor other than being a customer.
        PeerSpot user
        Buyer's Guide
        Download our free HPE OneView Report and get advice and tips from experienced pros sharing their opinions.
        Updated: September 2025
        Buyer's Guide
        Download our free HPE OneView Report and get advice and tips from experienced pros sharing their opinions.