HPE OneView Reviews

• IT infrastructure monitoring
• Business app monitoring
• Decreases time of operations to react to incidents.
• Decreases the amount of incidents.

• Gain proactive reactions on incidents.
• Gives the business interfaces to view real-time pictures of IT business services.

• Universality of product
• Broad range of integration points for third-party software
• Broad range of tools to create executive and operations dashboards.

I think HPE could make more user-friendly interfaces, exclude Java and move to an HTML5 platform, make more detailed documentation, and lower the price.

I have 200-plus services in around 40 different locations, therefore I need to be assured that I know when things break down, a disk goes bad, etc. So, I can see it, use the global dashboard, and give that view to our operations guys so they can see if something goes wrong. The work is 24/7, however I do not work those hour, so my team can see it and that is basically what I am using it for. I used to use other products, an old HPE SIEM that was not so good. This one is definitely better.

It gives us a view of all our servers, which we did not have before in real-time. It is definitely an improvement for the guys that are sitting and watching the servers.

We can actually see if a server in China goes missing a disk or something. We can respond right away. It calls back. Or, if you have set it up, it actually calls HPE directly, if something is wrong and they respond to it. It is actually a quite good feature. It happens approximately within one minute.

I had some minor difficulties with upgrading, but the solution still works fine. That is basically it. I can see what I want. I am still looking for more improvements. I am not that into the deployment part. I am more into viewing on a global scale what goes well, and what goes bad. I do not apply using the tool, yet. I am not sure I am going to use it, because I have had a bad experience with some other products, so I am not sure I am going that way. However, with the monitoring and the management part, it is very good.

With upgrades, it simply stopped. It was the database. It was not digitized correctly, so they fixed it pretty fast. In this particular case, technical support was very responsive.

When I did the upgrade with help from HPE, and it went through, I saw that I was able to switch on remote support. So, I connected to see what our contract was like. Was it 24/7 or 9/5? So, I accidentally turned it on, and maybe I should not have, but it started enabling remote support on all our services. This is definitely something I would like to more heavily rely on, because we need to see if we forgot a server. We have about 200, and we could easily have forget one.

We cannot travel around to all our offices, so some got lost, it happens. Maybe we forgot to buy an extended contract or something. We have an external firm, as well, to help us with that. So, I would like to see that. I saw it was turned on, but I could not change things. I would like to extend that contract to a 24/7, and not 9/5, so you could click that button that said, "Are you sure?" Yes, I am sure. Okay, I am going to puff it up for you, and I am going to send you an extra bill. That is fine by me. I would like that.

No issues.

I have to chop it up into smaller parts, because I have an installation in Europe and it covers the whole world. That is not so good. So, I am going to make some Data Senders around the world. Because if I have to patch the server, it is not the greatest way to do it from Europe to China, or something like that. They need to be more localized, so I am going to chop it up into smaller bits.

Sometimes, we have had a few breakdowns when some other parts was so bad. They did not respond properly, and after some discussions they did. Now, everything moves quickly. I do not have to open tickets at the moment.

We had to stop using the previous solution, because it was the old HPE SIEM product. It continuously crashed for us. We used it to monitor our storage and our service, and it did not work. So, we stopped using any product at all for about a year, then we heard about this one. I was talking to our Account Manager and said, "I need this one, because then I can actually see what is going on."

Of course, it is been a long journey for OneView 1.0, but now it is actually working and we can see all our servers, even the small ones that we have. We have offices of 2500 people, and offices with five people. So, we have small servers, microservers, actually. There is a difference from big to small, and we are actually able to see all of them. Maybe we cannot manage the small ones, but we can monitor them and the big ones. A great feature.

I was involved in the initial setup. It was straightforward. I just read the manual.

No. We are strictly HPE products.

Do not expect wonders, but use it as it is, as a tool to monitor and manage if you want to. Especially monitor, because it can give you a headstart on any problems. It could warn you if the fan is running high-pitch, if the temperature is high, and so on. So, it is actually giving you a headstart. That is the advice.

Use it, but do not think it is going into the clouds, because it is not. There is room for improvement.

Most important criteria when selecting a vendor: They are honest. I do not care if it has flaws and it does not work exactly as they say, as long as they say, "We are working on this, and it might not work exactly how we say it will, but it's where we are going forward." This is actually one of the things I value the most.

Monetary hardware. It is performing very well.

Cost. You can streamline and deploy services faster.

Deploying faster new virtual services. 

There was a feature called HPE cloud manager, but now it is owned by Micro Focus. HPE should make a cloud optimizer again.

The stability is very good. I have never had an issue with it over the three years that I have been using it.

Scalability is great.

Technical support performs well. I have never had an issue with them.

Use it. It is free.

Most important criteria when selecting a vendor: stability and technical support.

We manage our datacenter stuff.

It's performing well.

It makes the deployment of the firmware updates much faster, and the baselines. We don't really use template management much, but it does help to get a start. It also helps if you can deploy a template and update from the template, so everything is the same. And you know it is the same, so that's an important feature.

The template management, so the firmware updates can be done from the software.

I saw, maybe three years ago or two years ago here, or in Barcelona, at the HPE Discover conference, a feature that you can update Clusterware with VMware. But the feature is still not live in production. So it would be nice if you could roll out all your firmware updates seamlessly with vCenter updates and it would remediate at the cluster level of VMware. So it would keep track of how many hosts can reboot at one time. Maybe parallel updates. So you can do all at once.

Currently, you have to do all the firmware updates and then you have to do the VMware updates. So you have two reboots and it would be better if it was just one.

In general, I think the development of new features should go faster.

It's stable. It functions. We have no problems whatsoever with stability.

We're quite static, we haven't needed to scale.

Tech support is good.

With the Smart Update Tools we had some issues with the integration, and they didn't really find out what was happening. So that wasn't very good, but all the other cases were good. Ninety percent of the time it's been good.

We were just using the predecessor of the software, HPE SIM.

Straightforward.

I was able to do it myself.

In general, when selecting a vendor we look for 

• reliability
• enterprise-ready is very important for us
• support
• how they stand in the market. Is there enough information available? Do they have enough customers to know that it is secure, stable?
• Pricing is also an issue.

I rate it an eight out of 10 and that's mostly because it's good software. It's getting better every day, and more integrations are coming. But the feature I mentioned above that is still not there, it could go faster.

And you see that HPE has problems, sometimes, supporting older product ranges. And I think it costs a lot of effort to keep them supported. And new ranges are coming out and they also have to be supported.

I would advise using this software if you're using HPE, of course, because you don't have to put in any effort. But it depends. I think it's good software for us, but I cannot say for sure regarding someone else's situation. If they have the same stuff we have, like hardware and blades, then I would recommend it.

We use this for monitoring our hardware. It is performing fine. 

We cannot function without this solution. 

• Primarily the monitoring capabilities
• A clear overview of the whole environment, the health of the whole environment

There are some important features for security in the next version. That is one of the better improvements. 

It has improved over time. It has become significantly better.

It is sometimes limited between what we see and in the next version that there will be in the global dashboard, and it will help us to get a global overview. For now, we are in separate instances. 

I have not used technical support.

We have been using it four years, and also the previous version, HBC. 

I am happy with the price. It is good.

It is a necessary tool for us and it works well. I would recommend it to a colleague at another company looking for a similar solution.

Most important criteria when selecting a vendor: There are multiple factors - the stability, the pricing in some parts, etc.

HPE OneView is an overview of a server infrastructure. It is performing really well. 

We are guessing up-to-date that it has improved efficiency across the board, and it has basically made our lives a lot easier since we can react a lot faster to any business requirements. 

By being able to deploy servers very quickly and rapidly, we can respond to any business requirement needed. 

Additional APIs.

It is very stable. We have had no downtime nor issues in approximately a year. 

It scales well.

I only used technical support during the initial trial and setup process. I felt that they were knowledgeable and answered me immediately.

We decided we needed this solution when we came to HPE's event in 2016 London. 

Initial setup is fairly straightforward.

We had HPE engineers on the phone. 

There are no other real products out there at the moment which do the same thing as OneView. 

Buy the product. It is really good.

Most important criteria when selecting a vendor: Honest, reputable vendor, and one that we tend to have a good working relationship as well with. 

Managing our C7000, at this moment. In the future, it will be managing Synergy too, hopefully. We have a version 3 and a version 1.2, but the upgrade process from the 1.2 to the 3 is kind of an issue. However, the performance is good.

We lose less time managing the machines.

Managing everything from one screen, so we do not have to open another screen for every machine. It saves a lot of time for us.

OS deployment, but it is in version 4 with Synergy.

So far, so good. We had a couple issues with the earlier version, but I do not think those issues will occur now.

It should scale to what we will need in the future.

Technical support is not very good. The engineers do not know a lot about the product, even when asked simplistic questions.

If you have a lot of devices, like we do, then you have to have one single pane of view, otherwise we lose too much time. So, we needed this type of solution, and it is the only option HPE offers.

No.

I would recommend this solution.

Most important criteria when selecting a vendor: reliability and good support.

Twice a year we do a server buy. We get in maybe 20 blade chassis. So, we would have a significant amount of servers to actually provision. We use OneView to change all the buyer settings, and it stops us having to go into each server and do it manually, which normally takes about ten minutes per server. However, we can just use OneView, do it all together, and have the whole thing setup and ready to be provisioned by the OS. 

That is what we use it for, and it is performing really well.

• The speed that we can provision servers
• The automatic case logging with HPE 

They are pretty good.

The most valuable thing is the speed, in which we can provision servers, and the remote support, which is automatically set up as well. The remote support automatically logs service calls and support cases with HPE, which is really good.

One thing which is missing is that you can't actually log a support call yourself. So, it's automatic, if a machine has gone wrong. However, sometimes it does not actually log a call for you, so it would be nice to actually be able to click "submit a case" within OneView instead of having to go out, login to Insight Remote Support's website and do it from there. That would be a good feature.

I know there is a new version (v.4), but we are using v.3.1, which is pretty stable. We have not had any downtime in our six months of use.

You can throw as many servers at it as you want. So, there is no problem there.

I have not used technical support yet.

We did not have a previous solution.

We needed a solution for a long time just to save time, because if you are doing 120 servers and having to go into each one, boot it up, wait for it to reboot, and change settings, then you might make mistakes if you are doing that many servers. So, just to have it all automated and being able to do it in one go, it is quite good. 

The initial setup was straightforward enough. You just need the VM, then load the software on and away it goes.

By myself; in-house.

Before looking into the solution, I was looking for something which could buy us changes, but at the time, HPE had some other solutions, but they were actually quite expensive to buy. So, when OneView came along, it was kind of reasonable in terms of price for licenses, etc.

No. We are a big HPE site. We use HPE SA and HPE OO for OS provisioning.

Go for it, because its ease of use and setting it up. Once setup, then it is more or less, forget about it. It just works away in the background.

Most important criteria when selecting a vendor: ease of use. If you are talking about an application like OneView, this was ease of use. The desktop and the dashboard are actually quite good. We have the dashboard up on a big screen, and you can actually see when things go wrong or if there are any faults with any of the servers. The backup is automated as well, so the appliance is quite good.