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Security Technical Manager at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
Stable, simple to install, but more advanced features needed

What is our primary use case?

We use Fortinet FortiWeb to protect our exchange terminal for mail security.

What needs improvement?

The F5 solution has more features than Fortinet FortiWeb, such as multiple load balancing.

For how long have I used the solution?

I have been using Fortinet FortiWeb for approximately four years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

I have approximately four clients using this solution.

How was the initial setup?

The installation is easy and straightforward, and the timeframe depends on the application

What about the implementation team?

We have one engineer that does the support of this solution.

Which other solutions did I

What is our primary use case?

We use Fortinet FortiWeb to protect our exchange terminal for mail security.

What needs improvement?

The F5 solution has more features than Fortinet FortiWeb, such as multiple load balancing.

For how long have I used the solution?

I have been using Fortinet FortiWeb for approximately four years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

I have approximately four clients using this solution.

How was the initial setup?

The installation is easy and straightforward, and the timeframe depends on the application

What about the implementation team?

We have one engineer that does the support of this solution.

Which other solutions did I evaluate?

I have evaluated F5 and Citrix.

What other advice do I have?

I would recommend this solution. I hope they are able to make some changes to compete with other solutions, such as F5 and Citrix.

I rate Fortinet FortiWeb a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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Manager at a government with 201-500 employees
Real User
Good security and technical support, but more report templates should be available

What is most valuable?

The most valuable features are support and security.

What needs improvement?

More templates should be made available for reporting. I would like to see more improvements with respect to threat intelligence.

For how long have I used the solution?

I have been using Fortinet FortiWeb for a few years.

What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

Scalability is good. We have more than 1,000 users.

How are customer service and technical support?

The technical support is okay and I am satisfied with it.

How was the initial setup?

The initial setup is straightforward and the deployment can be completed within a couple of hours.

What other advice do I have?

What is most valuable?

The most valuable features are support and security.

What needs improvement?

More templates should be made available for reporting.

I would like to see more improvements with respect to threat intelligence.

For how long have I used the solution?

I have been using Fortinet FortiWeb for a few years.

What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

Scalability is good. We have more than 1,000 users.

How are customer service and technical support?

The technical support is okay and I am satisfied with it.

How was the initial setup?

The initial setup is straightforward and the deployment can be completed within a couple of hours.

What other advice do I have?

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Learn what your peers think about Fortinet FortiWeb. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
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Sales Specialist-Network Solutions at a tech vendor with 51-200 employees
Reseller
Top 10
Affordable and stable high-end product

What is our primary use case?

I'm using FortiWeb as a web-based firewall.

What needs improvement?

FortiGate could be improved on the security end because we've had some incidents with the customer. Otherwise, there is no problem. 

What do I think about the stability of the solution?

FortiWeb is stable.

What do I think about the scalability of the solution?

For scalability, I rate FortiWeb nine out of 10. There's a little room for improvement there.

How are customer service and support?

Fortinet customer support is good. 

What's my experience with pricing, setup cost, and licensing?

FortiWeb offers a good price for the marketplace. In the Sri Lankan market, it's hard to find high-end products that can match FortiWeb's pricing. For high-end solutions, the price is…

What is our primary use case?

I'm using FortiWeb as a web-based firewall.

What needs improvement?

FortiGate could be improved on the security end because we've had some incidents with the customer. Otherwise, there is no problem. 

What do I think about the stability of the solution?

FortiWeb is stable.

What do I think about the scalability of the solution?

For scalability, I rate FortiWeb nine out of 10. There's a little room for improvement there.

How are customer service and support?

Fortinet customer support is good. 

What's my experience with pricing, setup cost, and licensing?

FortiWeb offers a good price for the marketplace. In the Sri Lankan market, it's hard to find high-end products that can match FortiWeb's pricing. For high-end solutions, the price is always extremely high. 

What other advice do I have?

I rate FortiWeb nine out of 10. I would recommend it.

Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
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