The most valuable feature of FortiWeb Web Application Firewall (WAF) that has proven to be the most effective in protecting web applications stems from the fact that the product recently launched a SaaS model, making it a cost-effective solution, which is a major reason why we selected it in our company.
I don't see any issues with the tool apart from the pricing aspect of the product. The price of the product is an area where improvements are required.
I have been using FortiWeb Web Application Firewall (WAF) for a year. My company is a reseller of the solution.
It is a stable solution.
It is a scalable solution since it offers a SaaS model, which is why we can increase the bandwidth and number of applications in our company.
There are around 1,000 people in a company where our organization has provided FortiWeb Web Application Firewall (WAF).
Considering the IT side of the company, there are no plans to increase the usage of the product in the future.
The solution's technical support is good. Compared to the previous year, Fortinet has taken a lot of steps to improve its support services. The response time of the support services offered by Fortinet is good, especially since the solution launched elite support for users. I rate the technical support an eight out of ten.
Positive
I have not used the products offered by Fortinet's competitors, but I know that most of the time, such tools can be available at a cheap price.
My company has a team that is ready to help our customers implement the product.
There is a person in my company who knows about the technical team that takes care of the implementation part. I am a part of the marketing team, so the tool's implementation phase is something I don't know about.
In terms of ROI, the product helps secure applications and due to the security, there is less downtime when it comes to applications. From a security point, the tool uses cross-site scripting.
The licensing cost of the product is pretty high compared to other OEMs in the market.
As a marketing executive, I don't get to see any machine learning capabilities in the product.
My company only deals with solutions from Fortinet.
I recommend the product for pharma companies.
For administration and management of the product, there are two or three people in my company working in the core IT team.
From a marketing perspective, the product has been promoted enough in my region. My company has been promoting the product for the past 12 years.
The product offers information on the internet, and it can provide sufficient knowledge to employees who support the tool.
In terms of interface, the product is easy to use and is mostly connected to its own protocols,like FortiLink.
I rate the solution an eight out of ten.
