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it_user1437492 - PeerSpot reviewer
Cyber Security Engineer at a tech services company with 201-500 employees
Real User
Nov 3, 2020
Orchestrates automatic responses to a wide range of networking events
Pros and Cons
  • "Fortinet FortiNAC is both scalable and stable."
  • "Be sure to carefully read over the documentation pack because it's really great — I absolutely love it."
  • "The GUI is a little bit strange — different than other Fortinet products."
  • "The GUI is a little bit strange — different than other Fortinet products. It could be more user-friendly."

What is our primary use case?

Our customers use it for micro-segmentation in the network and authentication.

We typically install this solution for medium-sized companies.

What is most valuable?

It expands authentication. It's incredibly good with profiling and onboarding methods.

What needs improvement?

Overall, it's a great product. The GUI is a little bit strange — different than other Fortinet products. It could be more user-friendly.

For how long have I used the solution?

I have been using this solution for one year.

Buyer's Guide
Fortinet FortiNAC
March 2026
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What do I think about the scalability of the solution?

Fortinet FortiNAC is both scalable and stable.

How are customer service and support?

Their technical support is very good. I am satisfied. 

How was the initial setup?

It depends on the client and infrastructure, but it's very well documented. FortiNAC has a huge documentation library with a really good deployment and installation guide. 

Deployment time depends on the size and infrastructure of the company.

What about the implementation team?

I handle the implementation for our customers but I rarely perform maintenance.

What's my experience with pricing, setup cost, and licensing?

I believe there are three types of licenses based on three uses: visibility, control, and response — if I remember correctly. 

What other advice do I have?

Be sure to carefully read over the documentation pack because it's really great — I Absolutely love it.

On a scale from one to ten, I would give this solution a rating of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Presales Engineer at a tech services company with 11-50 employees
Real User
May 5, 2020
Easy to deploy and use with good reporting, but technical support needs to be improved
Pros and Cons
  • "The most valuable features are the ease of deployment and ease of use."
  • "The most valuable features are the ease of deployment and ease of use."
  • "This solution could be more agile."
  • "This solution could be more agile."

What is our primary use case?

We are a solution provider and this is one of the products that we implement for our clients.

What is most valuable?

The most valuable features are the ease of deployment and ease of use.

The reporting is good.

What needs improvement?

This solution could be more agile.

The technical support is in need of improvement.

For how long have I used the solution?

I have between six and eight months of experience with FortiNAC.

What do I think about the stability of the solution?

FortiNAC is a stable solution.

What do I think about the scalability of the solution?

This is a scalable solution and most of our customers are enterprise-level organizations. The majority and financial institutions and government bodies.

How are customer service and technical support?

I feel that technical support can be improved.

How was the initial setup?

The complexity of the installation and the length of time for deployment depends on the client's requirements, as well as their level of involvement. 

What's my experience with pricing, setup cost, and licensing?

The pricing is similar to that of other solutions.

What other advice do I have?

My advice for anybody who is considering this product is to first do a proof of concept. Everybody has different requirements and it is best to ensure that FortiNAC meets your needs before implementing it.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Buyer's Guide
Fortinet FortiNAC
March 2026
Learn what your peers think about Fortinet FortiNAC. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,264 professionals have used our research since 2012.
reviewer1181130 - PeerSpot reviewer
Asst. Network Security Engineer at a tech services company with 11-50 employees
Real User
Apr 28, 2020
Good usability and security, but technical support needs to be faster
Pros and Cons
  • "The most valuable features are usability and security."
  • "The most valuable features are usability and security."
  • "The response and resolution time for technical support issues need to be improved."
  • "The response and resolution time for technical support issues need to be improved."

What is our primary use case?

We are a solution provider and this is one of the products that we implement for our clients.

My role is security and I deal with products to protect data centers. FortiNAC makes up part of the security solution in a data center.

What is most valuable?

The most valuable features are usability and security.

What needs improvement?

The response and resolution time for technical support issues need to be improved. Support overall needs to be a little faster.

For how long have I used the solution?

I have two years of experience with FortiNAC.

What do I think about the stability of the solution?

FortiNAC is a stable product.

What do I think about the scalability of the solution?

Scalability depends on licensing. Our customers vary in size from small and medium-sized businesses to enterprise-level organizations.

How are customer service and technical support?

The technical support is in need of improvement because sometimes it takes too long to resolve issues.

Which solution did I use previously and why did I switch?

I have worked with other similar solutions including Cisco ISE. I find that many of the SMBs and Enterprise-level customers choose Cisco instead.

How was the initial setup?

The installation is pretty simple. The length of time for deployment depends on the planning and what is in the environment. It will normally take about a day.

What other advice do I have?

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Technology Consultant Team Head at Ignite Solutions
Real User
Apr 28, 2020
User-friendly and easy to implement
Pros and Cons
  • "This solution is very easy to implement and use. The interface is user-friendly."
  • "This solution is very easy to implement and use."
  • "The reporting capability needs to be improved."
  • "The problem with Fortinet is that if you want to be 100% secure then you have to buy other products."

What is our primary use case?

We are a solution provider and this is one of the products that we implement for our customers. It is used as part of the network security and protects our clients.

What is most valuable?

This solution is very easy to implement and use.

The interface is user-friendly.

The most valuable feature for us is the support for iOS and iPhones.

What needs improvement?

The problem with Fortinet is that if you want to be 100% secure then you have to buy other products. It should support better integration with third-party solutions.

The reporting capability needs to be improved.

For how long have I used the solution?

We have been using FortiNAC for about three years.

What do I think about the stability of the solution?

FortiNAC is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution, although the scalability also depends on the other products that it is integrated with. Our customers are medium-sized and enterprise-level organizations. Our clients have about 500 users.

How are customer service and technical support?

This solution is so stable that we have not had any problems and never needed to contact technical support.

Which solution did I use previously and why did I switch?

I am also working with Cisco ISE. It is very complicated compared to FortiNAC.

How was the initial setup?

It is very easy and straightforward to implement.

What about the implementation team?

Three of our engineers were involved in the deployment. One of them focuses on security and the others take care of networking.

What's my experience with pricing, setup cost, and licensing?

The licensing fees are a little bit high.

What other advice do I have?

I try to push the use of this product because sometimes, the complicated solutions like Cisco ISE sometimes make the customers feel annoyed.

My advice to anybody who is considering this solution is that if the budget allows it, the entire security solution should be made up of Fortinet products. They integrate well and it will be better overall. A complete and secure solution will include products like FortiSandbox and FortiAnalyzer as well.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
System Security Engineer at a tech services company with 11-50 employees
Real User
Apr 6, 2020
Good compliance checks and security features with the capability to scale significantly
Pros and Cons
  • "Compliance checks are a good feature. Compliance check is for windows updates and for antivirus updates, etc."
  • "You have full visibility, which is very good."
  • "The implementation process needs improvement. Right now, it's somewhat complicated. They could create some templates to facilitate implementation. Right now everything is done manually, and it just takes a really long time at the initial setup."
  • "The implementation process needs improvement. Right now, it's somewhat complicated."

How has it helped my organization?

You can simply control whole network even you can check your switches configuration

What is most valuable?

Compliance checks are a good feature. Compliance check is for windows updates and for antivirus updates, etc. 

Security is also good. No guest can enter without credentials, such as usernames and passwords. You have full visibility, which is very good.

What needs improvement?

The implementation process needs improvement. Right now, it's somewhat complicated. They could create some templates to facilitate implementation. Right now everything is done manually, and it just takes a really long time at the initial setup.  

For how long have I used the solution?

I've been using the solution for three years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is easily scalable. Once you have one working correctly, you can expand easily to make it as big as you want. However, setting up the first properly takes time.

How are customer service and technical support?

I've contacted technical support three or four times. They have been very good.

Which solution did I use previously and why did I switch?

We didn't previously use a different solution.

How was the initial setup?

The initial setup is complex. How long it takes to deploy depends on the complexity of the project, for example, if you are setting up the solution at branches or just at one location. So long as the team is cooperating and coordinating, it shouldn't take more than three months. You only need one to two engineers to deploy the solution. Afterward, you may only need one person for maintenance.

What about the implementation team?

You need professional engineers to set up the solution. Only trained and experienced people will be able to handle the implementation.

What other advice do I have?

We use the on-premises deployment model.

In terms of advice I'd give to others, I'd say the most important thing to worry about is organizing the network, like active directory groups and groups of users, etc. Organize the groups with VLAN IDs that are not too specific and the VLANs should be on all company switches.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
PeerSpot user
Technical Presales Engineer at Dristi Tech Pvt.ltd
Real User
Feb 20, 2020
User friendly with a good graphical interface and excellent community support
Pros and Cons
  • "The most valuable features of the solution are the user-friendliness, the graphical interface, and the technical support. The interface is very nice and the customization is good."
  • "The most valuable features of the solution are the user-friendliness, the graphical interface, and the technical support."
  • "For our organization and our clients, the price is the main concern. They should work to make it more competitive."
  • "For our organization and our clients, the price is the main concern."

What is our primary use case?

The solution is generally used for compliance and other related items such as network visibility. 

What is most valuable?

The most valuable features of the solution are the user-friendliness, the graphical interface, and the technical support. The interface is very nice and the customization is good.

Overall, our clients seem to be quite pleased with the product.

What needs improvement?

For our organization and our clients, the price is the main concern. They should work to make it more competitive.

Customization could be improved in future releases.

For how long have I used the solution?

I recently deployed the product. I've been using it for about a year.

What do I think about the scalability of the solution?

Regarding scaling, I don't believe I would know about the requirements related to scaling the product. However, in terms of the device itself, my client is fully sufficient with the license. He has the number of devices he needs in order to monitor everything. I don't believe our client has scaled it, so I don't know how easy or difficult scaling is.

Our clients are largely medium-sized enterprises and may have up to about 400 devices on site. 

How are customer service and technical support?

I've never reached out to technical support myself and have never opened a support ticket, but I have heard that the solution is quite good at handling customer queries.

We've used community support and it's been quite good. We've found most of the answers to our queries using it.

How was the initial setup?

The initial setup is quite straightforward. We didn't run into any complexities during the implementation.

What's my experience with pricing, setup cost, and licensing?

We're a Fortinet partner.

I would recommend the product to others. Usability is a crucial thing for networking and this product offers that. I'm not familiar with other NAC products. However, I think every organization should be implementing NAC. That does not always mean just FortiNAC products. There are other NAC products as well. We are very fortunate to have access to such products that continue to help our customers.

Overall, I'd rate the solution eight out of ten.

What other advice do I have?

I don't exactly remember the version our clients are using currently, however, and I believe it is vm based for 2000 devices.

We don't actually use the solution in our own organization, but we have deployed it and we provide service, support, and monitoring on the devices to our clients.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Sr. Network Architect at a manufacturing company with 10,001+ employees
Reseller
Nov 24, 2019
Has a good interface that is easy to use and has good features
Pros and Cons
  • "The interface is good and simple to use."
  • "The interface is good and simple to use."
  • "The course content could be improved, it's not that simple to work through."
  • "Cisco ISE has full integration but FortiNAC doesn't."

What is our primary use case?

I'm a senior network architect and our company is a reseller of FortiNAC. This is a new product for me and we'll be starting implementation shortly. We've been testing the product and I'm just finishing the course. I'll be implementing for our client which is a medium-size company.

What is most valuable?

The interface is good and simple to use. Some of the ideas presented on the online course could be clearer, like policy creation. But the interface and other features are very good. 

What needs improvement?

I think that the course content could be improved, it's not that simple to work through. I'm an expert on Cisco ISE. And also I have CCIE on Cisco. I made a comparison between Cisco ISE and FortiNAC. Cisco ISE has full integration but FortiNAC doesn't.

For how long have I used the solution?

I've been using FortiNAC for just one month.

What do I think about the stability of the solution?

I'll have a better idea next week about the stability, once it's been tested in the production environment.

How are customer service and technical support?

The communication with customer support is fine from an administration perspective. But it's lacking documentation on the concept of how the technology works. There are no documents in the FortiNAC library relating to network function. 

What other advice do I have?

I would rate this product an eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller.
PeerSpot user
it_user1232502 - PeerSpot reviewer
Senior Cybersecurity Solution Architect at a computer software company with 10,001+ employees
Real User
Nov 21, 2019
It is a scalable product and the technical support is excellent
Pros and Cons
  • "The initial setup was easy and straightforward."
  • "The good part about FortiNAC is that it works seamlessly across either public cloud, private cloud, a hybrid one or on premises."
  • "The dashboard needs to improve."
  • "The dashboard also needs to improve."

What is most valuable?

We are only consultants, so we implement FortiNAC for our customers. The good part about FortiNAC is that it works seamlessly across either public cloud, private cloud, a hybrid one or on premises. So, depending on the client's requirements, I usually suggest that they go for public cloud where they have remote locations, and that they go for an application where they have a large deployment, adequate network and technical staff to support the requests.

The features we generally propose is basically agent-based authentication and the agent case solution product for wireless endpoints, which allow them to do automatic registration, and the third would be the health checks.

What needs improvement?

Something that the developers of FortiNAC might look at to improve, is more integration with third-party products. The dashboard also needs to improve.

For how long have I used the solution?

I have been using FortiNAC for almost a year now.

What do I think about the stability of the solution?

FortiNAC is quite a stable solution. 

What do I think about the scalability of the solution?

FortiNAC is a highly scalable product. The licenses remain unlimited. It's a subscription-based license, which is based on the usage and number of concurrent users. So the good part is that it can be deployed out of any environment.

How are customer service and technical support?

The technical support for us has been extremely good and the local support is excellent. 

How was the initial setup?

The initial setup was easy and straightforward. The deployment can be done within a day.

What other advice do I have?

The good thing about FortiNAC is that it's more vendor agnostic. And then we have the deployed FortiNAC activate solution, which are different kinds of firewalls, which works perfectly fine. 

On a scale from one to 10, my rating for this program will be a nine. Additional features that I would like to see included in the next release of this solution is more integration with third-party products and probably some improvements on the dashboard.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiNAC Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free Fortinet FortiNAC Report and get advice and tips from experienced pros sharing their opinions.